Headphone not working

Information from inxi about audio servers is not consistent with information from alsa-info
alsa-info shows 3 audio servers installed

!!Sound Servers on this system

PipeWire:
Installed - Yes (/usr/bin/pipewire)
Running - Yes

Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - No

Jack:
Installed - Yes (/usr/bin/jackd)
Running - No

But other information in alsa-info does not show PipeWire or PulseAudio connecting to or taking control of audio device

I suggest check if any audio servers are using audio devices

fuser -v /dev/snd/*

and if a virtual audio devices in ALSA has been created for PulseAudio/PipeWire to act as default output

aplay -L 

alsa-info also shows a modprobe model option added to system

!!Modprobe options (Sound related)

snd_hda_intel: model=asus-zenbook

model option asus-zenbook is listed in kernel for Asus Zenbook UX31E with ALC269VB audio codec and is unlikely to work with ALC294 codec on this system. Modprobe model option should be removed if it is not effective


I found this comment by a Fedora user from a hardware scan for a similar system

HW probe of ASUSTek ASUS EXPERTBOOK B7402FEA #593ef93760

Speakers don’t work after using Windows (power off and on again for them to work); headphones don’t work without applying

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

The hda-verbs are the same as other recent topics here about Asus systems
Dual boot: Weird no sound behavior but devices are visible
No sound at all after installing on an Asus Zenbook Duo

Package alsa-tools may need to be installed to provide hda-verb command

1 Like