Hdmi port And Microphone not Working ! hybrid gpu

Support Graphics & Display
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1

Hello everyone, first of all, forgive me for my poor English :smiley:
Until today, when I decided to post in the forum, it has been more than a year since I researched in different forums under different titles to solve this problem, but apparently no one on the planet has installed such a laptop model of Linux that solves these problems. He has experienced it, of course, maybe!! :))

Laptop model: acer aspire v15 nitro (( vn7-592g-71dc ))
my hybrid gpu => nvidia 960m && intel 530

Problem: As I mentioned in the title of the post, after installing the operating system, the HDMI port does not work, along with the fact that the sound card does not recognize any microphone!
After many searches in the Arch Linux forum, I found a series of models that had similar hardware, and the titles of the problems that were stated were similar!

archlinux. org/title/ Laptop/ Acer

Nitro VN7-792G-751Y 2016-12-01 Partial Partial Yes Yes Yes Yes HDMI and Microphone do not work

I tried many solutions that can be tested on the internet, unfortunately, I did not get the result! I am happy to solve this problem once and for all so that many people like me will be freed from this problem
Thank you in advance for your cooperation :slight_smile:

2

hello xlord,
i read only “acer and hdmi” and already recognized that you’re not running nvidia in permanent and for this reason it does not work. that said from an acer-predator user that had the same issue. but before please give us the following basic informations. post the output of

inxi --admin --verbosity=7 --filter --no-host --width

and

echo $XDG_SESSION_TYPE

and

glxinfo | egrep -i server

if the app “glxinfo” is not installed install the package “mesa-utils” to run the command
and use the described formatting rules of the forum that are described below, otherwise it’s a pain to struggle with

:+1: Welcome to Manjaro! :+1:

  1. Please read this:
    [HowTo] Provide System Information
    and press the three dots … below your post and press the :pencil2: to give us more information so we can see what’s really going on.
    Now we know the symptom of the disease, but we need some more probing to know where the origin lies… :grin:
  2. An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information for us to be able to help you. (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
    Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.

:+1:

1 Like
3

Hello again !
During this time, I really didn’t have the motivation to reinstall Manjaro because I have installed it more than 170 times and I had to delete it because I didn’t get the result, but when you love something, you have no choice but to retest! :))
These are the intended outputs

inxi --admin --verbosity=7 --filter --no-host --width

System:
  Kernel: 5.15.60-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=db97918b-d36e-43cb-9d9e-2a6895d261cf rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: GNOME v: 42.4 tk: GTK v: 3.24.34 wm: gnome-shell dm: GDM v: 42.0
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Acer product: Aspire VN7-592G v: V1.12
    serial: <superuser required>
  Mobo: Acer model: Aspire VN7-592G v: V1.12 serial: <superuser required>
    UEFI: Insyde v: 1.12 date: 10/06/2016
Battery:
  ID-1: BAT0 charge: 33.6 Wh (100.0%) condition: 33.6/52.5 Wh (64.1%)
    volts: 12.6 min: 11.4 model: LGC AC14A8L type: Li-ion serial: <filter>
    status: not charging
Memory:
  RAM: total: 15.49 GiB used: 1.91 GiB (12.3%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges
    required.
CPU:
  Info: model: Intel Core i7-6700HQ bits: 64 type: MT MCP arch: Skylake-S
    gen: core 6 level: v3 built: 2015 process: Intel 14nm family: 6
    model-id: 0x5E (94) stepping: 3 microcode: 0xF0
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 805 high: 843 min/max: 800/3500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 800 2: 800 3: 800 4: 800
    5: 800 6: 800 7: 800 8: 843 bogomips: 41621
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp
    rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, RSB filling,
    PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: Intel HD Graphics 530 vendor: Acer Incorporated ALI driver: i915
    v: kernel arch: Gen-9 process: Intel 14n built: 2015-16 ports: active: eDP-1
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:191b
    class-ID: 0300
  Device-2: NVIDIA GM107M [GeForce GTX 960M] vendor: Acer Incorporated ALI
    driver: nvidia v: 515.65.01 alternate: nouveau,nvidia_drm non-free: 515.xx+
    status: current (as of 2022-08) arch: Maxwell code: GMxxx
    process: TSMC 28nm built: 2014-19 pcie: gen: 1 speed: 2.5 GT/s lanes: 16
    link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.0 chip-ID: 10de:139b
    class-ID: 0302
  Device-3: Chicony HD WebCam type: USB driver: uvcvideo bus-ID: 1-9:3
    chip-ID: 04f2:b520 class-ID: 0e02
  Display: x11 server: X.org v: 1.21.1.4 with: Xwayland v: 22.1.3
    compositor: gnome-shell driver: X: loaded: modesetting,nvidia
    alternate: fbdev,nouveau,nv,vesa gpu: i915 display-ID: :1 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 model: LG Display 0x046f built: 2014 res: 1920x1080
    hz: 60 dpi: 141 gamma: 1.2 size: 345x194mm (13.58x7.64") diag: 396mm (15.6")
    ratio: 16:9 modes: 1920x1080
  OpenGL: renderer: Mesa Intel HD Graphics 530 (SKL GT2) v: 4.6 Mesa 22.1.6
    direct render: Yes
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Acer
    Incorporated ALI driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:a170 class-ID: 0401
  Sound Server-1: ALSA v: k5.15.60-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.21 running: no
  Sound Server-3: PulseAudio v: 16.1 running: yes
  Sound Server-4: PipeWire v: 0.3.56 running: yes
Network:
  Device-1: Qualcomm Atheros AR9462 Wireless Network Adapter vendor: Lite-On
    driver: ath9k v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    bus-ID: 06:00.0 chip-ID: 168c:0034 class-ID: 0280
  IF: wlp6s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Acer Incorporated ALI driver: r8169 v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 07:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: enp7s0 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Lite-On Atheros AR3012 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 1-7:2 chip-ID: 04ca:300d class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.82 TiB used: 11.27 GiB (0.6%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 980 1TB
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: 2B4QFXO7 temp: 35.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Toshiba model: MQ02ABD100H
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: HDD rpm: 5400 serial: <filter> rev: 5A scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 48.44 GiB size: 47.38 GiB (97.81%) used: 11.27 GiB (23.8%)
    fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: N/A
    uuid: db97918b-d36e-43cb-9d9e-2a6895d261cf
  ID-2: /boot/efi raw-size: 400 MiB size: 399.2 MiB (99.80%) used: 312 KiB
    (0.1%) fs: vfat dev: /dev/sda2 maj-min: 8:2 label: NO_LABEL
    uuid: 1354-8D11
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-2: /dev/nvme0n1p2 maj-min: 259:2 size: 100 MiB fs: vfat label: N/A
    uuid: 763F-98C1
  ID-3: /dev/nvme0n1p3 maj-min: 259:3 size: 837.66 GiB fs: ntfs label: N/A
    uuid: 9C744DBA744D9842
  ID-4: /dev/nvme0n1p4 maj-min: 259:4 size: 604 MiB fs: ntfs label: N/A
    uuid: 00FA566AFA565BCA
  ID-5: /dev/sda1 maj-min: 8:1 size: 882.68 GiB fs: ntfs label: N/A
    uuid: 3C34B5F734B5B46C
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-7:2 info: Lite-On Atheros AR3012 Bluetooth type: Bluetooth
    driver: btusb interfaces: 2 rev: 1.1 speed: 12 Mb/s power: 100mA
    chip-ID: 04ca:300d class-ID: e001
  Device-2: 1-9:3 info: Chicony HD WebCam type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b520
    class-ID: 0e02
  Device-3: 1-10:4 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
    class-ID: ff00 serial: <filter>
  Hub-2: 2-0:1 info: Super-speed hub ports: 8 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 40.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 272 Uptime: 3m wakeups: 1 Init: systemd v: 251 default: graphical
  tool: systemctl Compilers: gcc: 12.1.1 clang: 14.0.6 Packages: pm: pacman
  pkgs: 1186 libs: 294 tools: gnome-software,pamac pm: flatpak pkgs: 0
  Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.21

echo $XDG_SESSION_TYPE

x11

glxinfo | egrep -i server

server glx vendor string: SGI
server glx version string: 1.4
server glx extensions:

Please put me out of this despair :frowning: Thank you

4

the intel-driver cannot access the hdmi-port. first install “optimus-manager” from package-manager. DO NOT SWITCH ANYTHING ! Just install it and post the output of

systemctl status optimus-manager

after this step we can proceed to switch but this step by step. give a reply

6

here you are

‍```
Loaded: loaded (/usr/lib/systemd/system/optimus-manager.service; enabled; preset: disabled)
Active: active (running) since Thu 2022-09-01 09:50:34 +0430; 1min 28s ago
Process: 519 ExecStartPre=/usr/bin/python3 -u -m optimus_manager.hooks.pre_daemon_start (code=exited, status=0/SUCCESS)
Process: 636 ExecStartPre=/usr/bin/python3 -u -m optimus_manager.hooks.pre_xorg_start (code=exited, status=0/SUCCESS)
Main PID: 648 (python3)
Tasks: 1 (limit: 19003)
Memory: 14.8M
CPU: 376ms
CGroup: /system.slice/optimus-manager.service
└─648 /usr/bin/python3 -u -m optimus_manager.daemon

Sep 01 09:50:34 lord python3[636]: [75] INFO: Unloading modules [‘nvidia_drm’, ‘nvidia_modeset’, ‘nvidia_uvm’, ‘nvidia’] (if loaded)
Sep 01 09:50:34 lord python3[636]: [80] INFO: switching=none, nothing to do
Sep 01 09:50:34 lord python3[636]: [133] INFO: Found MHWD-generated Xorg config file at /etc/X11/xorg.conf.d/90-mhwd.conf. Removing.
Sep 01 09:50:34 lord python3[636]: [133] INFO: Writing to /etc/X11/xorg.conf.d/10-optimus-manager.conf
Sep 01 09:50:34 lord python3[636]: [133] INFO: Writing state {‘type’: ‘pending_post_xorg_start’, ‘switch_id’: ‘20220901T095034’, ‘requested_mode’: ‘integrated’}
Sep 01 09:50:34 lord python3[636]: [133] INFO: Xorg pre-start hook completed successfully.
Sep 01 09:50:34 lord systemd[1]: Started Optimus Manager Commands Daemon.
Sep 01 09:50:34 lord python3[648]: [1] INFO: # Commands daemon
Sep 01 09:50:34 lord python3[648]: [1] INFO: Opening UNIX socket
Sep 01 09:50:34 lord python3[648]: [1] INFO: Awaiting commands

7

Friends, do you have any comments regarding this problem?

8

edit GRUB_CMDLINE_LINUX_DEFAULT=" with sudo

and add the following to the existing entries
optimus-manager.startup=nvidia nvidia_drm.modeset=1

sudo update-grub
sudo mkinitcpio -P

after reboot
sudo systemctl enable nvidia-persistenced

1 Like
9

So I did this and what is the next step?

10

post the output of

glxinfo | grep server
11

server glx vendor string: NVIDIA Corporation
server glx version string: 1.4
server glx extensions:

12

okay that’s fine, nvidia is active. post the output of

xrandr | grep connect

and

inxi -Fza | grep Monitor
13

eDP-1-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 345mm x 194mm
DP-1-1 disconnected (normal left inverted right x axis y axis)
HDMI-1-1 disconnected (normal left inverted right x axis y axis)
DP-1-2 disconnected (normal left inverted right x axis y axis)
HDMI-1-2 disconnected (normal left inverted right x axis y axis)

onitor-1: eDP-1 mapped: eDP-1-1 model: LG Display 0x046f built: 2014

14

and your external monitor ? from here it is not physical attached and turned off

15

After connecting the monitor to the laptop, the monitor remains off and does not turn on.

16

turn it on, go to system settings → display and activate the display

17

The monitor is on, but no monitor is displayed in the settings!

18

leave the external on, try a reboot and check again. to be honest from here it is just a question of the system settings ! your external display is working. there is only one possibilty that the hdmi-cable wouldn’t match the hardware-version, but that is rare.

19

I have repeated this but it didn’t work even after restarting the system!
When I try Windows with the same cable, Mintor turns on and shows the image!
In addition to the monitor, the system microphone also does not work and was not recognized!

20

check your system settings !!!

21

I’m sorry, but I don’t understand what you mean by settings! In the screen settings, when the second monitor is not specified, no settings are displayed for it! On the Ubuntu operating system, when the system boots, the monitor turns on for only a few seconds and the system logs are displayed, and then nothing is displayed again like now.