Please read this: How to provide good information
and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
the output to both lpstat -v and lpstat -l -p szPrinterName would be appreciated. (where obviously, szPrinterName is the name of your printer)
P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU or Kernel, … you have without typing it every time
I have updated my profile as suggested and the output of lpstat -v is:
device for FUJI_XEROX_DocuPrint_M265_z: dnssd://FX%20DocuPrint%20M265%20z._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055caf0540
device for HP_LaserJet_CP1525nw: hp:/net/HP_LaserJet_CP1525nw?ip=192.168.1.111
The output of lpstat -l -p FUJI_XEROX_DocuPrint_M265_z is:
printer FUJI_XEROX_DocuPrint_M265_z is idle. enabled since Wed 03 Mar 2021 16:35:44
Form mounted:
Content types: any
Printer types: unknown
Description: FUJI XEROX DocuPrint M265 z
Alerts: none
Location: office
Connection: direct
Interface: /etc/cups/ppd/FUJI_XEROX_DocuPrint_M265_z.ppd
On fault: no alert
After fault: continue
Users allowed:
(all)
Forms allowed:
(none)
Banner required
Charset sets:
(none)
Default pitch:
Default page size:
Default port settings:
And the output of inxi --admin --verbosity=7 --filter --no-host --width is:
In the future, when providing code/output, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text so that the output looks like this:
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
instead of pasting it on another site as that makes both our lives much easier.
No need to do anything right now as I’m an editor here on this site and have fixed it for you already. However, in the future I might not see your post so review my edits by pushing the orange pencil above the post I just fixed.
That all looks good. Do you have a dual boot and oes it work under another OS?
No dual boot and the printer is operating fine with both Windows 10 PC and a PC running Linux Mint.
I wasn’t sure how to upload the output of those logs read where you should use a link like Dpaste. Thanks for the heads up.