I wanted to add my printer on Manjaro (Gnome) and the settings app finds my network printer. However, when I want to add the printer the setup failes with the prompt “Failed to add printer”.
I followed all steps from the official Manjaro wiki about printing and on my Manjaro (Gnome) installation on a different pc everything works fine. I can remove and then add the printer again without problems.
What is the issue here?
Please read this:
and what’s the output of:
lpstat -t
on both computers?
Thanks for clarification about pasting links. I edited op.
From PC where printer is working:
scheduler is running
no system default destination
device for C1810: socket://192.168.178.28
C1810 accepting requests since Sun 11 Oct 2020 01:16:30 PM CEST
printer C1810 is idle. enabled since Sun 11 Oct 2020 01:16:30 PM CEST
From PC where printer is not working:
scheduler is running
no system default destination
lpstat: No destinations added.
lpstat: No destinations added.
lpstat: No destinations added.
lpstat: No destinations added.
On the machine where it doesn’t work, do you have a firewall enabled?
If yes: turn it off and try again.
If no, what’s the output there of:
ping -O -D -c 4 192.168.178.28Firewall is and was not enabled
Output of ping:
PING 192.168.178.28 (192.168.178.28) 56(84) bytes of data.
[1602516498.087821] 64 bytes from 192.168.178.28: icmp_seq=1 ttl=64 time=1.74 ms
[1602516499.088445] 64 bytes from 192.168.178.28: icmp_seq=2 ttl=64 time=0.459 ms
[1602516500.090969] 64 bytes from 192.168.178.28: icmp_seq=3 ttl=64 time=0.421 ms
[1602516501.104287] 64 bytes from 192.168.178.28: icmp_seq=4 ttl=64 time=0.411 ms
--- 192.168.178.28 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3018ms
rtt min/avg/max/mdev = 0.411/0.758/1.744/0.569 ms
Seems like the ping works
What happens?
(KDE here: try finding something similar in Gnome. If that doesn’t work, I’m unable to help you any further)
Thank you for your help, I really appreciate it.
In Gnome I couldn’t find a similar setting you were referring to.
I installed KDE alongside Gnome but for some reason no printing settings module was installed although I closely followed the instructions (https://wiki.manjaro.org/index.php/Install_Desktop_Environments#KDE_Plasma_5) and I couldn’t find any package which would deliver the print settings.
Aargh! Don’t install 2 DEs for one user…
Post how you did it and a screenshot of your Gnome stuff instead: maybe I remember from my Ubuntu days…
oopsy 
what’s the issue here?
I installed with
sudo pacman -S plasma kio-extras
sudo pacman -S kde-applications
rebooted and at login selected plasma
here a screenshot of the gnome settings. If I click on “Add printer” a new window opens and it searches for available network printers but there are no further options:
Lots of people run into more issues than before.
So again like the printer doesn’t exist…
Are the 2 computers/printer on 2 different WiFi networks? E.F. 2.4 GHz and 5 HGz?
(grasping at straws now)
Thanks for clarification 
Both PCs and the printer are connected to the same network by wire.
Both computer identical, on identical network, with printer on same network…
I don’t know what to tell you any more…
Okay… thank you for your effort 
I will try it with a live usb and if I can add the printer there. Maybe it’s some misconfiguration somewhere deep down. In that case… probably reinstall…
Solution: Reinstall OS
That was going through my mind too and what I would do…
Booting a live usb and adding the printer works… so it’s probably some misconfiguration somewhere in the os.
Not necessarily: Does this also happen if you create a new user and log in there???
that did not work…
Good luck and sorry I’ve been of absolutely no help to you…
thank you, I will keep it in mind. Still appreciate your effort. Thanks
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