Epic store on wine grey screen

Support Gaming
1

Hi, I’ve been using Epic Store on Lutris for a while and it worked perfectly. This morning, though, I had to reset my computer and now if I install Epic store it opens inside a wine grey screen, and not as a stand-alone app. When I could use it like this, Epic was able to access all the file system, so I installed epic on my main drive and games on the secondary one. Now I can’t see outside the directory Epic is installed. Does anyone know how to fix it?

2

Please read this:

Please read this:

and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…

:thinking:

3

What kind of information do you need? If you mean system information, this is the output of inxi -Fz:

System:    Kernel: 5.9.16-1-MANJARO x86_64 bits: 64 Desktop: KDE Plasma 5.21.2 Distro: Manjaro Linux 
Machine:   Type: Laptop System: ASUSTeK product: X580VD v: 1.0 serial: <filter> 
           Mobo: ASUSTeK model: X580VD v: 1.0 serial: <filter> UEFI: American Megatrends v: X580VD.317 date: 04/16/2019 
Battery:   ID-1: BAT0 charge: 37.5 Wh condition: 37.5/48.1 Wh (78%) 
CPU:       Info: Quad Core model: Intel Core i7-7700HQ bits: 64 type: MT MCP L2 cache: 6 MiB 
           Speed: 2781 MHz min/max: 800/3800 MHz Core speeds (MHz): 1: 2781 2: 800 3: 840 4: 1347 5: 1881 6: 800 7: 866 
           8: 1316 
Graphics:  Device-1: Intel HD Graphics 630 driver: i915 v: kernel 
           Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] driver: nvidia v: 460.56 
           Device-3: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo 
           Display: x11 server: X.Org 1.20.10 driver: loaded: modesetting,nvidia resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 20.3.4 
Audio:     Device-1: Intel CM238 HD Audio driver: snd_hda_intel 
           Sound Server: ALSA v: k5.9.16-1-MANJARO 
Network:   Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi 
           IF: wlp3s0 state: up mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 
           IF: enp4s0 state: down mac: <filter> 
Bluetooth: Device-1: Intel Bluetooth wireless interface type: USB driver: btusb 
           Message: Required tool hciconfig not installed. Check --recommends 
RAID:      Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci 
Drives:    Local Storage: total: 1.36 TiB used: 345.5 GiB (24.7%) 
           ID-1: /dev/sda vendor: Western Digital model: WDS500G2B0B-00YS70 size: 465.76 GiB 
           ID-2: /dev/sdb vendor: Crucial model: CT1000MX500SSD1 size: 931.51 GiB 
Partition: ID-1: / size: 264.1 GiB used: 21.96 GiB (8.3%) fs: ext4 dev: /dev/sda5 
           ID-2: /boot/efi size: 96 MiB used: 31.8 MiB (33.1%) fs: vfat dev: /dev/sda1 
Swap:      Alert: No Swap data was found. 
Sensors:   System Temperatures: cpu: 58.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 2800 
Info:      Processes: 278 Uptime: 8m Memory: 15.4 GiB used: 3.3 GiB (21.5%) Shell: Zsh inxi: 3.3.01

I don’t know what else provide you, but feel free to ask

4

  1. In the future, when providing code/output, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text so that the output looks like this:

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

    instead of like this:

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

    (as that makes both our lives much easier)

  2. No need to do anything right now as I’m an editor here on this site and have fixed it for you already. However, in the future I might not see your post so review my edits by pushing the orange pencil above the post I just fixed. :wink:

  3. Kernel 5.9 is EOL please install both 5.4 and 5.10 LTS (Long Time Support) and see which one troubles you least.

:+1:

5

Sorry for my bad formatting, I’ll do it like this next time

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