Bluetooth mouse stops working after a while

Thanks for the answer.

  1. On 5.10 Bluetooth doesn’t work at all.
  2. I tried it and so far it seems to work but it’s hard to say because it stopps working after random duration.

I have the same issue as @ollix3, also with Lenovo laptop, realtek bt.
I could not get BT working on 5.10 so i updated to 5.13 & then BT worked fine. I have been using BT mouse without an issue for about a week, no disconnects.
However last night some more updates dropped in & since then BT mouse stops working at random interval. Cannot be re-connected until restart.
I tried turning BT off/on in settings - it turns OFF but wont turn back on, however systemctl says its running.

edit: oh, & now I just had the trackpad randomly stop working instead, but the bt mouse was ok. after reboot both seem fine … for now. Seems oddly coincidental pointer related issue.

1 Like

I had the same problem several months ago.
Link to thread
But I could not find out, what to do.
It happened - and still happens - with every kernel version I have tried since.
I have two mice with the same problem on this manjaro machine.
When I boot to windows or use the mouse elsewhere, there is no problem.

In the end I got a wired mouse and I still love the machine with manjaro :wink:

Viele Grüße
Axel

1 Like

4 days. Problem gone?

:thinking:

It just happened & I was able to isolate the event in my log. I launched terminal seconds after.
Before 8:53 some rtkit processing msgs, then 4 mins later (8:57) Bluetooth stops working.

 9月 08 08:57:57 Sulaco systemd[683]: Started Application launched by gnome-shell.
 9月 08 08:57:46 Sulaco upowerd[846]: treating change event as add on /sys/devices/pci0000:00/0000:00:08.1/0000:05:00.4/usb3/3-4
 9月 08 08:57:46 Sulaco upowerd[846]: treating change event as add on /sys/devices/pci0000:00/0000:00:08.1/0000:05:00.4/usb3/3-3
 9月 08 08:57:46 Sulaco upowerd[846]: treating change event as add on /sys/devices/pci0000:00/0000:00:08.1/0000:05:00.4/usb3/3-4
 9月 08 08:57:46 Sulaco upowerd[846]: treating change event as add on /sys/devices/pci0000:00/0000:00:08.1/0000:05:00.4/usb3/3-3
 9月 08 08:57:46 Sulaco kernel: usb 3-4: reset full-speed USB device number 3 using xhci_hcd
 9月 08 08:57:45 Sulaco kernel: usb 3-3: reset full-speed USB device number 2 using xhci_hcd
 9月 08 08:53:54 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
9月 08 08:53:54 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:50:34 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:50:34 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:48:54 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:48:54 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:45:22 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:45:22 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:44:34 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:44:34 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:43:54 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:43:54 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:43:34 Sulaco org.fcitx.Fcitx5.desktop[1090]: I2021-09-08 08:43:34.981578 instance.cpp:1235] End au>
 9月 08 08:43:34 Sulaco org.fcitx.Fcitx5.desktop[1090]: I2021-09-08 08:43:34.976048 instance.cpp:1233] Runnin>
 9月 08 08:42:40 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:42:40 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.
 9月 08 08:41:13 Sulaco wpa_supplicant[635]: wlp4s0: WPA: Group rekeying completed with 34:97:f6:61:20:80 [GT>
 9月 08 08:38:54 Sulaco rtkit-daemon[858]: Supervising 8 threads of 4 processes of 1 users.

Other than BT mouse I do not have any other devices connected to laptop.
I had 2 day without the issue, so it seems there maybe days without, or it may happen several times a day.

That looks like your Bluetooth adapter was kicked off the Universal Serial Bus.

  • Was the system overheating at the time?
  • Do you run an overclocked system?
  • Which exact command did you run to get that output?

:face_with_monocle:

I do live on a pacific island, its pretty hot & humid, but air-con is on. It shouldnt be too hot, but its possible. I have not noticed the laptop getting hot at all since owning it.

I don’t run overclocked, its a recently new Lenovo Thinkbook unmodified.
Ive used the bluetooth with Ubuntu on another partition & did not have this issue, (but didnt test extensively, only a couple days use)

The output is from terminal journalctl -r which i ran about 15 seconds after the mouse stopped working.

1 Like

If I get this sorted, I’m flying in with a bunch of :eu: food and I’m staying at your place until said food runs out…

Would you be prepared to remove the current Bluetooth adapter hardware and change it to an Intel one?

:scream:

If not, can you provide an inxi --admin --verbosity=7 --filter --no-host --width so I can look for other options?

:thinking:

Perfect! We are desperate for good bread & wine. My wife is the only cheesemaker on island, so we got that part sorted.

Probably not at the moment. I’ll just make do with trackpad.
The model is specced as “Intel® Wi-Fi 6 AX200” but in reality the wifi & bt are both realtek, it seems to be luck of the draw from what other owners report.

of course!

inxi --admin --verbosity=7 --filter --no-host --width 
System:
  Kernel: 5.13.13-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64 
  root=UUID=0b90181d-1eb7-44d7-bc37-80c878000293 rw quiet splash apparmor=1 
  security=apparmor udev.log_priority=3 iommu=soft 
  Desktop: GNOME 40.4 tk: GTK 3.24.30 wm: gnome-shell dm: GDM 40.1 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Laptop System: LENOVO product: 20VF v: ThinkBook 14 G2 ARE 
  serial: <filter> Chassis: type: 10 v: ThinkBook 14 G2 ARE serial: <filter> 
  Mobo: LENOVO model: LNVNB161216 v: SDK0J40700 WIN serial: <filter> 
  UEFI: LENOVO v: FACN28WW(V1.11) date: 05/18/2021 
Battery:
  ID-1: BAT1 charge: 41.1 Wh (94.3%) condition: 43.6/45.0 Wh (96.8%) 
  volts: 12.7 min: 11.5 
  model: 0x43 0x65 0x6C 0x78 0x70 0x65 0x 0x4C 0x31 0x39 0x43 0x33 0x50 0x4500 
  type: Li-ion serial: <filter> status: Discharging cycles: 43 
Memory:
  RAM: total: 19.41 GiB used: 2.1 GiB (10.8%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: 6-Core model: AMD Ryzen 5 4500U with Radeon Graphics bits: 64 
  type: MCP arch: Zen 2 family: 17 (23) model-id: 60 (96) stepping: 1 
  microcode: 8600106 cache: L2: 3 MiB bogomips: 28453 
  Speed: 1397 MHz min/max: 1400/2375 MHz boost: enabled Core speeds (MHz): 
  1: 1397 2: 1397 3: 1397 4: 1397 5: 1397 6: 1397 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy 
  constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total cqm_occup_llc 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs irperf lahf_lm 
  lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx 
  nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae pat pausefilter 
  pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni 
  popcnt pse pse36 rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni 
  skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor 
  svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl 
  v_vmsave_vmload vgif vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave 
  xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, IBRS_FW, 
  STIBP: disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Renoir vendor: Lenovo driver: amdgpu v: kernel bus-ID: 05:00.0 
  chip-ID: 1002:1636 class-ID: 0300 
  Device-2: IMC Networks Integrated Camera type: USB driver: uvcvideo 
  bus-ID: 1-3:2 chip-ID: 13d3:56ff class-ID: 0e02 
  Display: wayland server: X.org 1.20.13 compositor: gnome-shell driver: 
  loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa display-ID: 0 
  resolution: <missing: xdpyinfo> 
  OpenGL: renderer: AMD RENOIR (DRM 3.41.0 5.13.13-1-MANJARO LLVM 12.0.1) 
  v: 4.6 Mesa 21.2.1 direct render: Yes 
Audio:
  Device-1: AMD vendor: Lenovo driver: snd_hda_intel v: kernel bus-ID: 05:00.1 
  chip-ID: 1002:1637 class-ID: 0403 
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Lenovo 
  driver: N/A alternate: snd_pci_acp3x, snd_rn_pci_acp3x bus-ID: 05:00.5 
  chip-ID: 1022:15e2 class-ID: 0480 
  Device-3: AMD Family 17h HD Audio vendor: Lenovo driver: snd_hda_intel 
  v: kernel bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403 
  Sound Server-1: ALSA v: k5.13.13-1-MANJARO running: yes 
  Sound Server-2: sndio v: N/A running: no 
  Sound Server-3: JACK v: 1.9.19 running: no 
  Sound Server-4: PulseAudio v: 15.0 running: yes 
  Sound Server-5: PipeWire v: 0.3.34 running: yes 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Lenovo driver: r8169 v: kernel port: 3000 bus-ID: 03:00.0 
  chip-ID: 10ec:8168 class-ID: 0200 
  IF: eno1 state: down mac: <filter> 
  Device-2: Realtek vendor: Lenovo driver: rtw89_pci v: N/A modules: rtw89pci 
  port: 2000 bus-ID: 04:00.0 chip-ID: 10ec:8852 class-ID: 0280 
  IF: wlp4s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 
  bus-ID: 3-4:3 chip-ID: 0bda:4852 class-ID: e001 serial: <filter> 
  Report: rfkill ID: hci0 rfk-id: 3 state: up address: see --recommends 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 704.24 GiB used: 253.27 GiB (36.0%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZALQ256HAJD-000L2 
  size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 type: SSD serial: <filter> rev: BL2QFXV7 temp: 28.9 C scheme: GPT 
  ID-2: /dev/sda maj-min: 8:0 vendor: Crucial model: CT500MX500SSD1 
  size: 465.76 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  type: SSD serial: <filter> rev: 032 scheme: MBR 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 118.99 GiB size: 116.56 GiB (97.96%) 
  used: 41.56 GiB (35.7%) fs: ext4 dev: /dev/nvme0n1p3 maj-min: 259:3 
  label: N/A uuid: 0b90181d-1eb7-44d7-bc37-80c878000293 
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%) 
  used: 4.6 MiB (0.9%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A 
  uuid: EB07-8818 
  ID-3: /mnt/SSD500 raw-size: 465.76 GiB size: 457.45 GiB (98.22%) 
  used: 211.7 GiB (46.3%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: SSD500 
  uuid: a1936d96-6ea6-4cb5-b62d-618a8ec8a2a8 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 118.99 GiB fs: ext4 label: N/A 
  uuid: 0f80e24b-1488-4fd7-b5a4-c563182bf4f7 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 1-3:2 info: IMC Networks Integrated Camera type: Video 
  driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA 
  chip-ID: 13d3:56ff class-ID: 0e02 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 3-3:2 info: Elan Micro ELAN:Fingerprint type: <vendor specific> 
  driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA 
  chip-ID: 04f3:0c4b class-ID: 0000 
  Device-2: 3-4:3 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb 
  interfaces: 2 rev: 1.0 speed: 12 Mb/s power: 500mA chip-ID: 0bda:4852 
  class-ID: e001 serial: <filter> 
  Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 37.5 C mobo: N/A gpu: amdgpu temp: 36.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 253 Uptime: 21m wakeups: 211 Init: systemd v: 248 tool: systemctl 
  Compilers: gcc: 11.1.0 Packages: pacman: 1535 lib: 468 flatpak: 0 Shell: Zsh 
  v: 5.8 running-in: gnome-terminal inxi: 3.3.06 

And as you’re on Gnome and not KDE, I have no further ideas, except reclassifying your question to the Gnome category and adding a few tags…

:frowning:

It appears this issue only occurs when on battery power.
When the charging cable is connected I also see those reset full-speed USB device errors, but the mouse is not disconnected & BT still works. Only when the power cable is unplugged, BT will fail after some interval.

Yes I am on Gnome, but the OP is KDE describing the same/similar issue. I didnt mean to hijack it, I was hoping he would reply.

1 Like

Yes, this was one thing we also found out in the thread that I liked to above…
Still don’t know if this is helpful, though…

1 Like

Execute:

pamac install tlpgui
tlpgui
pamac install tlpui
tlpui

Turn off power saving for Bluetooth and the USB bus.

:crossed_fingers:

2 Likes

This is what I get:

~ >>> pamac install tlpgui
Fehler: Ziel nicht gefunden: tlpgui

My machine is still running Gnome. Is that something to consider?
Viele Grüße
Axel

:man_facepalming:

I’m an idiot!

pamac install tlpui
tlpui

Entschuldigung!!! :scream:

1 Like

Und? So? Did that help?

:thinking:

No, sadly it didn’t :frowning_face:
So I’m switching back to my wired mouse now…
Would be nice to have, but really doesen’t bother me much.
Thanks you!
Viele Grüße
Axel

1 Like

For me it worked so far, i don’t use the laptop a lot so I’m not entirely sure if it’s fixed for good, but since I applied your fix the problem didn’t happen again.

I’ll try it a little more and mark your answer as the solution when I’m sure the problem is gone.

Either way thanks a lot for helping @Fabby :smiley:

1 Like

Disabling power saving for bluetooth worked for me

1 Like