Audio problems with bluetooth Headphones

So, I recently switched from Windows to manjaro+kde an I’m quite happy with that decision. The only problem are my bluetooth headphones (Marshall Monitor II). On windows they work perfect and also on Manjaro I have no pairing problems, but every few seconds I the Audio cuts out and I have no idea why. The bluetooth settings seem right to me (A2DP), I repaired them multiple times and also reinstalled pulseaudio… I’m not an expert on this topic so from now on I don’t know what to do. I need help :slight_smile:

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:+1: Welcome to Manjaro! :+1:

  1. Please read this:
    How to provide good information
    and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
  2. An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
    Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.


P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU or Kernel, … you have without typing it every time

Hey, Thanks for your answer (and sorry for my late response). The output is the following:

 Kernel: 5.10.32-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0  
 parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64  
 root=UUID=52e43711-b494-4752-a0a6-ef39024d104f rw quiet apparmor=1  
 security=apparmor udev.log_priority=3  
 Desktop: KDE Plasma 5.21.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 2 dm: SDDM  
 Distro: Manjaro Linux base: Arch Linux  
 Type: Laptop System: HUAWEI product: KLVL-WXX9 v: M1130 serial: <filter>  
 Mobo: HUAWEI model: KLVL-WXX9-PCB v: M1130 serial: <filter> UEFI: HUAWEI  
 v: 1.06 date: 09/14/2020  
 ID-1: BAT0 charge: 52.7 Wh (100.0%) condition: 52.7/54.9 Wh (95.9%)  
 volts: 8.7 min: 7.6 model: Desay HB4593R1ECW-22T0 type: Li-ion  
 serial: <filter> status: Full cycles: 99  
 RAM: total: 15.08 GiB used: 6.01 GiB (39.9%)  
 RAM Report: permissions: Unable to run dmidecode. Root privileges required.  
 Info: 6-Core model: AMD Ryzen 5 4600H with Radeon Graphics bits: 64  
 type: MT MCP arch: Zen 2 family: 17 (23) model-id: 60 (96) stepping: 1  
 microcode: 8600104 cache: L2: 3 MiB bogomips: 71864  
 Speed: 1549 MHz min/max: 1400/3000 MHz boost: enabled Core speeds (MHz):  
 1: 1549 2: 1790 3: 3813 4: 3782 5: 1825 6: 2065 7: 1640 8: 1788 9: 1716  
 10: 2105 11: 1838 12: 2314  
 Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1  
 bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy  
 constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total cqm_occup_llc  
 cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid  
 fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs irperf lahf_lm  
 lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx  
 nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae pat pausefilter  
 pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni  
 popcnt pse pse36 rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni  
 skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor  
 svm svm_lock syscall tce topoext tsc tsc_scale umip v_vmsave_vmload vgif  
 vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt  
 Vulnerabilities: Type: itlb_multihit status: Not affected  
 Type: l1tf status: Not affected  
 Type: mds status: Not affected  
 Type: meltdown status: Not affected  
 Type: spec_store_bypass  
 mitigation: Speculative Store Bypass disabled via prctl and seccomp  
 Type: spectre_v1  
 mitigation: usercopy/swapgs barriers and __user pointer sanitization  
 Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, IBRS_FW,  
 STIBP: conditional, RSB filling  
 Type: srbds status: Not affected  
 Type: tsx_async_abort status: Not affected  
 Device-1: AMD Renoir driver: amdgpu v: kernel bus-ID: 04:00.0  
 chip-ID: 1002:1636 class-ID: 0300  
 Device-2: IMC Networks HD Camera type: USB driver: uvcvideo bus-ID: 3-4:3  
 chip-ID: 13d3:56db class-ID: 0e02 serial: <filter>  
 Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver:  
 loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa  
 display-ID: :0 screens: 1  
 Screen-1: 0 s-res: 2160x1440 s-dpi: 96 s-size: 571x381mm (22.5x15.0")  
 s-diag: 686mm (27")  
 Monitor-1: eDP res: 2160x1440 hz: 60 dpi: 185 size: 296x197mm (11.7x7.8")  
 diag: 356mm (14")  
 OpenGL: renderer: AMD RENOIR (DRM 3.40.0 5.10.32-1-MANJARO LLVM 11.1.0)  
 v: 4.6 Mesa 21.0.3 direct render: Yes  
 Device-1: AMD driver: snd_hda_intel v: kernel bus-ID: 04:00.1  
 chip-ID: 1002:1637 class-ID: 0403  
 Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor driver: N/A  
 alternate: snd_pci_acp3x, snd_rn_pci_acp3x bus-ID: 04:00.5  
 chip-ID: 1022:15e2 class-ID: 0480  
 Device-3: AMD Family 17h HD Audio driver: snd_hda_intel v: kernel  
 bus-ID: 04:00.6 chip-ID: 1022:15e3 class-ID: 0403  
 Sound Server-1: ALSA v: k5.10.32-1-MANJARO running: yes  
 Sound Server-2: JACK v: 0.125.0 running: no  
 Sound Server-3: PulseAudio v: 14.2 running: yes  
 Sound Server-4: PipeWire v: 0.3.26 running: no  
 Device-1: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter  
 vendor: & Tele RSH driver: rtw_8822ce v: N/A modules: rtw88_8822ce  
 port: 2000 bus-ID: 01:00.0 chip-ID: 10ec:c822 class-ID: 0280  
 IF: wlp1s0 state: up mac: <filter>  
 IP v4: <filter> type: dynamic noprefixroute scope: global  
 broadcast: <filter>  
 IP v6: <filter> type: dynamic noprefixroute scope: global  
 IP v6: <filter> type: noprefixroute scope: link  
 WAN IP: <filter>  
 Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8  
 bus-ID: 3-3:2 chip-ID: 1358:c123 class-ID: e001 serial: <filter>  
 Report: bt-adapter ID: hci0 rfk-id: 3 state: down  
 bt-service: enabled,running rfk-block: hardware: no software: yes  
 address: <filter>  
 Message: No logical block device data found.  
 Message: No RAID data found.  
 Local Storage: total: 476.94 GiB used: 147.82 GiB (31.0%)  
 SMART Message: Unable to run smartctl. Root privileges required.  
 ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital  
 model: PC SN730 SDBPNTY-512G-1027 size: 476.94 GiB block-size:  
 physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 rotation: SSD  
 serial: <filter> rev: 11120000 temp: 39.9 C scheme: GPT  
 Message: No optical or floppy data found.  
 ID-1: / raw-size: 175.78 GiB size: 171.96 GiB (97.83%)  
 used: 147.45 GiB (85.7%) fs: ext4 dev: /dev/nvme0n1p8 maj-min: 259:8  
 label: N/A uuid: 52e43711-b494-4752-a0a6-ef39024d104f  
 ID-2: /boot/efi raw-size: 512 MiB size: 508 MiB (99.22%)  
 used: 375.3 MiB (73.9%) fs: vfat dev: /dev/nvme0n1p5 maj-min: 259:5  
 label: WINPE uuid: 5A28-CA57  
 Alert: No swap data was found.  
 ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 100 MiB fs: vfat label: SYSTEM  
 uuid: FC27-587A  
 ID-2: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>  
 label: N/A uuid: N/A  
 ID-3: /dev/nvme0n1p3 maj-min: 259:3 size: 120 GiB fs: ntfs label: Windows  
 uuid: 529E28719E284FB1  
 ID-4: /dev/nvme0n1p4 maj-min: 259:4 size: 116.71 GiB fs: ntfs label: Data  
 uuid: 38EC28E8EC28A1DC  
 ID-5: /dev/nvme0n1p6 maj-min: 259:6 size: 14 GiB fs: ntfs label: Onekey  
 uuid: 32B22B13B22ADB5D  
 ID-6: /dev/nvme0n1p7 maj-min: 259:7 size: 1024 MiB fs: ntfs label: WinRE  
 uuid: E8B22D0FB22CE432  
 Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0  
 speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900  
 Device-1: 1-2:2 info: MosArt 2.4G Keyboard Mouse type: Keyboard,Mouse  
 driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s  
 power: 100mA chip-ID: 062a:5918 class-ID: 0301  
 Device-2: 1-4:3 info: Shenzhen Goodix Goodix Fingerprint Device  
 type: Communication,CDC-Data driver: N/A interfaces: 2 rev: 2.0  
 speed: 12 Mb/s power: 100mA chip-ID: 27c6:5110 class-ID: 0a00  
 Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s  
 chip-ID: 1d6b:0003 class-ID: 0900  
 Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0  
 speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900  
 Device-1: 3-3:2 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb  
 interfaces: 2 rev: 1.0 speed: 12 Mb/s power: 500mA chip-ID: 1358:c123  
 class-ID: e001 serial: <filter>  
 Device-2: 3-4:3 info: IMC Networks HD Camera type: Video driver: uvcvideo  
 interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 13d3:56db  
 class-ID: 0e02 serial: <filter>  
 Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s  
 chip-ID: 1d6b:0003 class-ID: 0900  
 System Temperatures: cpu: 49.2 C mobo: 0 C gpu: amdgpu temp: 41.0 C  
 Fan Speeds (RPM): N/A  
 Processes: 266 Uptime: 2h 17m wakeups: 15 Init: systemd v: 247  
 tool: systemctl Compilers: gcc: 10.2.0 alt: 8 clang: 11.1.0 Packages: 1403  
 pacman: 1389 lib: 372 flatpak: 5 snap: 9 Shell: Bash v: 5.1.0  
 running-in: konsole inxi: 3.3.04```

Is this helpful?

I know these are $hit and have their own Windows driver, but no specific Bluetooth Linux driver.

Can you try both 5.11 and 5.12 kernels and see if they resolve anything?

If not: how old is your machine?


Oh my god, thank you! it’s finally working! switched to 5.12.

Thanks for your help!

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