Audio Jack Issues

I installed Manjaro KDE today on the new computer I just built and I seem to be having an issue when it comes to getting the case audio jack to be detected by Manjaro. If anyone know’s what is going on that would be appreciated.

Firstly,

Secondly, is the jack connected in the case? There is a cable for HD Audio that would connect to the motherboard header for HD audio. This is what connects the Jack on the case to the Motherboard.

If it is connected, check your audio settings, audio may be being sent to another connection(Like HDMI).

Otherwise, post the information like in the link I provided and someone may see something wrong and know how to fix it.

I think i did this correctly, to answer your questions, Yes the jack is in the case, I believe the Jack is connected as I had to get the device repaired at Microcenter because i originally bent the pin I’ll check after this. Secondly I am not sure how i would check if audio is being sent by HDMI or not as im new to Manjaro and Linux as a whole. (Sorry)

  Kernel: 5.15.12-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=a0ae95d9-38bb-461b-afbe-dfa7e02d6419 rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma 5.23.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop Mobo: ASRock model: X570 Phantom Gaming 4
    serial: <superuser required> UEFI: American Megatrends v: P3.20
    date: 08/11/2020
Battery:
  Message: No system battery data found. Is one present?
Memory:
  RAM: total: 31.27 GiB used: 3.14 GiB (10.0%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 7 5800X bits: 64 type: MT MCP arch: Zen 3
    family: 0x19 (25) model-id: 0x21 (33) stepping: 0 microcode: 0xA201005
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
    L3: 32 MiB desc: 1x32 MiB
  Speed (MHz): avg: 2644 high: 3594 min/max: 2200/4850 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 3594 2: 3195
    3: 2051 4: 3592 5: 2047 6: 2053 7: 3593 8: 2053 9: 3593 10: 2700 11: 2048
    12: 2052 13: 2046 14: 3588 15: 2050 16: 2052 bogomips: 121423
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
    extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt ht
    hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
    misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
    nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
    pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni popcnt
    pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
    skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor
    svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl
    v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq wbnoinvd wdt
    xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional,
    IBRS_FW, STIBP: always-on, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA TU117 [GeForce GTX 1650] vendor: Hewlett-Packard
    driver: nvidia v: 495.44 alternate: nouveau,nvidia_drm bus-ID: 08:00.0
    chip-ID: 10de:1f82 class-ID: 0300
  Display: x11 server: X.org 1.21.1.2 compositor: kwin_x11 driver:
    loaded: nvidia resolution: <missing: xdpyinfo>
  OpenGL: renderer: NVIDIA GeForce GTX 1650/PCIe/SSE2 v: 4.6.0 NVIDIA 495.44
    direct render: Yes
Audio:
  Device-1: NVIDIA vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    bus-ID: 08:00.1 chip-ID: 10de:10fa class-ID: 0403
  Device-2: AMD Starship/Matisse HD Audio vendor: ASRock
    driver: snd_hda_intel v: kernel bus-ID: 0a:00.4 chip-ID: 1022:1487
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.12-1-MANJARO running: yes
  Sound Server-2: sndio v: N/A running: no
  Sound Server-3: JACK v: 1.9.19 running: no
  Sound Server-4: PulseAudio v: 15.0 running: yes
  Sound Server-5: PipeWire v: 0.3.42 running: yes
Network:
  Device-1: Intel I211 Gigabit Network vendor: ASRock driver: igb v: kernel
    port: f000 bus-ID: 04:00.0 chip-ID: 8086:1539 class-ID: 0200
  IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Message: No bluetooth data found.
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 931.51 GiB used: 24.1 GiB (2.6%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: WDS100T3X0C-00SJG0 size: 931.51 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 111130WD temp: 33.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 931.22 GiB size: 915.53 GiB (98.32%)
    used: 24.09 GiB (2.6%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: a0ae95d9-38bb-461b-afbe-dfa7e02d6419
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: NO_LABEL uuid: C9FE-5E87
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: Primax HP USB Keyboard type: Keyboard,HID
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s
    power: 98mA chip-ID: 0461:4e8e class-ID: 0300
  Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 4-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-5: 5-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 5-4:2 info: Logitech G502 SE HERO Gaming Mouse type: Mouse,HID
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 300mA chip-ID: 046d:c08b class-ID: 0300 serial: <filter>
  Hub-6: 6-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: N/A mobo: N/A gpu: nvidia temp: 32 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 30%
Info:
  Processes: 309 Uptime: 18m wakeups: 0 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 11.1.0 clang: 13.0.0 Packages: pacman: 1243 lib: 348
  flatpak: 0 Shell: Zsh v: 5.8 default: Bash v: 5.1.12 running-in: konsole
  inxi: 3.3.11```

Have you tried both front and rear headphone jacks on this system?

If you install package alsa-tools

pamac install alsa-tools

That has hdajacksensetest to check if jack-detection is working

sudo hdajacksensetest --card=1