Android USB MTP File Transfer or PC doesn't like tablet

Support
1

I’m new to Linux with a little bit of Ubuntu expecience and now I’m a Manjaro user. The only thing I’m not happy with is that my PC doesn’t recognize my tablet. I found this tutorial on youtube and followed it.

This is the commands sequence:

sudo pacman -Syy
sudo pacman -Syu
sudo pacman -S git
sudo pacman -S mtpfs
cd ~/Downloads
git clone https:// aur.archlinux. org/jmtpfs.git
cd jmtpfs/
makepkg -s
sudo pacman -U jmtpfs*.tar.xz
xdg-mime query default inode/directory
sudo pacman -Sy gvfs-mtp
sudo pacman -Sy gvfs-gphoto2
sudo reboot

and things was really good until the command

sudo pacman -U jmtpfs*.tar.xz

It returns:

error: ‘jmtpfs *.tar.xz’: the package could not be read or written.

The video’s author advised me change the file /jmtpfs to another file and try again. I achieved the same result.

Could someone help me with this?

1 Like
2

* is a wildcard. sudo pacman -U jmtpfs*.tar.xz is not actually the command you need. use the actual filename of the file created by makepkg.

i’m not sure why you need that aur package anyway, though

1 Like
3

First of all, thanks for your time.
I’ll try this today.
Best regards.

4

It should work straight away with no extra package needed. I wouldn’t use youtube or reddit for advice… I would read the arch wikis, Manjaro tutorials /wikis and search in the forums for answers. You didn’t provide any system information or indicate which DE you are using. In xfce, thunar recognizes my android devices immediately via USB. I just have to indicate on the android device that I want to transfer files instead of charge the device. It also works fine over the network (samba) with Cx File explorer(Android).

3 Likes
5

:+1: Welcome to Manjaro! :+1:

  1. Please read this:
    How to provide good information
    and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
  2. An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
    Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.

:+1:

P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU or Kernel, … you have without typing it every time

2 Likes
6

Hello,
it was a busy week.
Here the requested informations.
In advance I apreciate your time and attention

  Kernel: 5.4.112-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.4-x86_64 
  root=UUID=8f7ba65a-ebc7-407a-82e0-e514b5f8f3bd rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: KDE Plasma 5.21.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Desktop Mobo: ASUSTeK model: P8B75-M LE v: Rev X.0x serial: <filter> 
  BIOS: American Megatrends v: 0407 date: 04/19/2012 
Battery:
  Message: No system battery data found. Is one present? 
Memory:
  RAM: total: 7.47 GiB used: 3.5 GiB (46.9%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: Intel Core i5-3330 bits: 64 type: MCP 
  arch: Ivy Bridge family: 6 model-id: 3A (58) stepping: 9 microcode: 21 
  cache: L2: 6 MiB bogomips: 23952 
  Speed: 3160 MHz min/max: 1600/3200 MHz Core speeds (MHz): 1: 3160 2: 3166 
  3: 3109 4: 3186 
  Flags: acpi aes aperfmperf apic arat arch_perfmon avx bts clflush cmov 
  constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept 
  erms est f16c flexpriority flush_l1d fpu fsgsbase fxsr ht ibpb ibrs ida 
  lahf_lm lm mca mce md_clear mmx monitor msr mtrr nonstop_tsc nopl nx pae pat 
  pbe pcid pclmulqdq pdcm pebs pge pln pni popcnt pse pse36 pti pts rdrand 
  rdtscp rep_good sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall 
  tm tm2 tpr_shadow tsc tsc_deadline_timer vme vmx vnmi vpid x2apic xsave 
  xsaveopt xtopology xtpr 
  Vulnerabilities: Type: itlb_multihit status: KVM: Vulnerable 
  Type: l1tf mitigation: PTE Inversion 
  Type: mds mitigation: Clear CPU buffers; SMT disabled 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: disabled, RSB filling 
  Type: srbds status: Vulnerable: No microcode 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel Xeon E3-1200 v2/3rd Gen Core processor Graphics 
  vendor: ASUSTeK P8H77-I driver: i915 v: kernel bus-ID: 00:02.0 
  chip-ID: 8086:0152 class-ID: 0300 
  Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver: 
  loaded: modesetting unloaded: intel alternate: fbdev,vesa display-ID: :0 
  screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: HDMI-2 res: 1920x1080 dpi: 102 size: 480x270mm (18.9x10.6") 
  diag: 551mm (21.7") 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 2500 (IVB GT1) 
  v: 4.2 Mesa 21.0.2 compat-v: 3.0 direct render: Yes 
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio 
  vendor: ASUSTeK P8H77-I driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 
  chip-ID: 8086:1e20 class-ID: 0403 
  Sound Server-1: ALSA v: k5.4.112-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.25 running: yes 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK P8 series driver: r8169 v: kernel port: e000 bus-ID: 03:00.0 
  chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Message: No bluetooth data found. 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 2.84 TiB used: 2.6 TiB (91.5%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/sda maj-min: 8:0 vendor: Corsair model: Corsair Force LE SSD 
  size: 111.79 GiB block-size: physical: 512 B logical: 512 B speed: <unknown> 
  rotation: SSD serial: <filter> rev: 12.2 scheme: MBR 
  ID-2: /dev/sdb maj-min: 8:16 vendor: Western Digital model: WD10EARS-00Y5B1 
  size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s 
  serial: <filter> rev: 0A80 scheme: MBR 
  ID-3: /dev/sdc maj-min: 8:32 type: USB vendor: Seagate model: Expansion Desk 
  size: 1.82 TiB block-size: physical: 4096 B logical: 512 B serial: <filter> 
  rev: 9401 scheme: GPT 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 35.07 GiB size: 34.27 GiB (97.72%) used: 26.64 GiB (77.7%) 
  fs: ext4 dev: /dev/sda6 maj-min: 8:6 label: N/A 
  uuid: 8f7ba65a-ebc7-407a-82e0-e514b5f8f3bd 
  ID-2: /mnt/CC6F2676F42AFACB raw-size: 931.51 GiB size: 931.51 GiB (100.00%) 
  used: 869.5 GiB (93.3%) fs: ntfs dev: /dev/sdb5 maj-min: 8:21 label: Bolano 
  uuid: CC6F2676F42AFACB 
  ID-3: /mnt/usb-Seagate_Expansion_Desk_NA8FLSNA-0:0-part2 raw-size: 1.82 TiB 
  size: 1.82 TiB (100.00%) used: 1.72 TiB (94.6%) fs: ntfs dev: /dev/sdc2 
  maj-min: 8:34 label: Arquivo Externo uuid: 04D2C7B2D2C7A670 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 500 MiB fs: ntfs 
  label: Reservado pelo Sistema uuid: 803EC76A3EC757B4 
  ID-2: /dev/sda2 maj-min: 8:2 size: 75.67 GiB fs: ntfs label: N/A 
  uuid: 8E82CCE982CCD6BD 
  ID-3: /dev/sda3 maj-min: 8:3 size: 1 KiB fs: <superuser required> label: N/A 
  uuid: N/A 
  ID-4: /dev/sda4 maj-min: 8:4 size: 479 MiB fs: ntfs label: N/A 
  uuid: 563C06B73C069263 
  ID-5: /dev/sda5 maj-min: 8:5 size: 81.7 MiB fs: ntfs label: Linux 
  uuid: 94D4080ED407F0F2 
  ID-6: /dev/sdb2 maj-min: 8:18 size: 1 KiB fs: <superuser required> 
  label: N/A uuid: N/A 
  ID-7: /dev/sdc1 maj-min: 8:33 size: 128 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900 
  Hub-3: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-4: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-5: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900 
  Device-1: 3-1.5:3 info: SiGma Micro Keyboard TRACER Gamma Ivory 
  type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 98mA chip-ID: 1c4f:0002 class-ID: 0300 
  Device-2: 3-1.6:4 info: Microsoft Basic Optical Mouse v2.0 type: Mouse 
  driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 1.5 Mb/s 
  power: 100mA chip-ID: 045e:00cb class-ID: 0301 
  Hub-6: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.0 speed: 5 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Device-1: 4-2:2 info: Seagate RSS LLC SRD0NF2 [Expansion Desktop Drive] 
  type: Mass Storage driver: uas interfaces: 1 rev: 3.0 speed: 5 Gb/s 
  chip-ID: 0bc2:3322 class-ID: 0806 serial: <filter> 
Sensors:
  System Temperatures: cpu: 56.0 C mobo: 27.8 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 189 Uptime: 3h 13m wakeups: 0 Init: systemd v: 247 
  tool: systemctl Compilers: gcc: 10.2.0 Packages: 1502 pacman: 1496 lib: 438 
  flatpak: 0 snap: 6 Shell: Bash v: 5.1.0 running-in: konsole inxi: 3.3.04
1 Like
7

I can’t see your tablet recognized anywhere in your output and as you’re on:

Try 5.10 LTS and 5.12 Stable if the hardware is rather new first. If you need help with that, shout out!

Also mention the exact hardware you’re trying to hook up?

:thinking:

1 Like
8

I’m sorry @Fabby, it was not plugged when I take the information. It’s a samsung TAB A 2016. I’ll try the versions you recommended.
Really appreciate your time and attention.

1 Like
9

Hi again,
I changed the kernel to 5.12 and then extracted information again. Nothing happened then I installed the kernel 5.10 and the output was the same.
With 5.10 and 5.12 I got minor graphic problems
Now this is what I have

The following kernels are installed in your system:
   * linux510
   * linux512
   * linux54

  Kernel: 5.10.32-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 
  root=UUID=8f7ba65a-ebc7-407a-82e0-e514b5f8f3bd rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: KDE Plasma 5.21.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 2 dm: SDDM 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Desktop Mobo: ASUSTeK model: P8B75-M LE v: Rev X.0x serial: <filter> 
  BIOS: American Megatrends v: 0407 date: 04/19/2012 
Battery:
  Message: No system battery data found. Is one present? 
Memory:
  RAM: total: 7.46 GiB used: 2.11 GiB (28.3%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: Intel Core i5-3330 bits: 64 type: MCP 
  arch: Ivy Bridge family: 6 model-id: 3A (58) stepping: 9 microcode: 21 
  cache: L2: 6 MiB bogomips: 23946 
  Speed: 1597 MHz min/max: 1600/3200 MHz Core speeds (MHz): 1: 1597 2: 1597 
  3: 1597 4: 1597 
  Flags: acpi aes aperfmperf apic arat arch_perfmon avx bts clflush cmov 
  constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb erms 
  est f16c flush_l1d fpu fsgsbase fxsr ht ibpb ibrs ida lahf_lm lm mca mce 
  md_clear mmx monitor msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq 
  pdcm pebs pge pln pni popcnt pse pse36 pti pts rdrand rdtscp rep_good sep 
  smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tsc 
  tsc_deadline_timer vme x2apic xsave xsaveopt xtopology xtpr 
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX unsupported 
  Type: l1tf mitigation: PTE Inversion 
  Type: mds mitigation: Clear CPU buffers; SMT disabled 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: disabled, RSB filling 
  Type: srbds status: Vulnerable: No microcode 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel Xeon E3-1200 v2/3rd Gen Core processor Graphics 
  vendor: ASUSTeK P8H77-I driver: i915 v: kernel bus-ID: 00:02.0 
  chip-ID: 8086:0152 class-ID: 0300 
  Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver: 
  loaded: modesetting unloaded: intel alternate: fbdev,vesa display-ID: :0 
  screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: HDMI-2 res: 1920x1080 dpi: 102 size: 480x270mm (18.9x10.6") 
  diag: 551mm (21.7") 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 2500 (IVB GT1) 
  v: 4.2 Mesa 21.0.3 compat-v: 3.0 direct render: Yes 
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio 
  vendor: ASUSTeK P8H77-I driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 
  chip-ID: 8086:1e20 class-ID: 0403 
  Sound Server-1: ALSA v: k5.10.32-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.26 running: no 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK P8 series driver: r8169 v: kernel port: e000 bus-ID: 03:00.0 
  chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Message: No bluetooth data found. 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 2.84 TiB used: 2.56 TiB (90.0%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/sda maj-min: 8:0 vendor: Corsair model: Corsair Force LE SSD 
  size: 111.79 GiB block-size: physical: 512 B logical: 512 B speed: <unknown> 
  rotation: SSD serial: <filter> rev: 12.2 scheme: MBR 
  ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: Seagate model: Expansion Desk 
  size: 1.82 TiB block-size: physical: 4096 B logical: 512 B serial: <filter> 
  rev: 9401 scheme: GPT 
  ID-3: /dev/sdc maj-min: 8:32 vendor: Western Digital model: WD10EARS-00Y5B1 
  size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s 
  serial: <filter> rev: 0A80 scheme: MBR 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 35.07 GiB size: 34.27 GiB (97.72%) used: 26.61 GiB (77.6%) 
  fs: ext4 dev: /dev/sda6 maj-min: 8:6 label: N/A 
  uuid: 8f7ba65a-ebc7-407a-82e0-e514b5f8f3bd 
  ID-2: /mnt/CC6F2676F42AFACB raw-size: 931.51 GiB size: 931.51 GiB (100.00%) 
  used: 874.88 GiB (93.9%) fs: ntfs dev: /dev/sdc5 maj-min: 8:37 label: Bolano 
  uuid: CC6F2676F42AFACB 
  ID-3: /mnt/usb-Seagate_Expansion_Desk_NA8FLSNA-0:0-part2 raw-size: 1.82 TiB 
  size: 1.82 TiB (100.00%) used: 1.63 TiB (89.8%) fs: ntfs dev: /dev/sdb2 
  maj-min: 8:18 label: Arquivo Externo uuid: 04D2C7B2D2C7A670 
  ID-4: /run/media/ronaldomoura/8E82CCE982CCD6BD raw-size: 75.67 GiB 
  size: 75.67 GiB (100.00%) used: 42.6 GiB (56.3%) fs: ntfs dev: /dev/sda2 
  maj-min: 8:2 label: N/A uuid: 8E82CCE982CCD6BD 
  ID-5: /run/media/ronaldomoura/Linux raw-size: 81.7 MiB 
  size: 81.7 MiB (100.00%) used: 70.5 MiB (86.2%) fs: ntfs dev: /dev/sda5 
  maj-min: 8:5 label: Linux uuid: 94D4080ED407F0F2 
  ID-6: /run/media/ronaldomoura/Reservado pelo Sistema raw-size: 500 MiB 
  size: 500 MiB (100.00%) used: 28.9 MiB (5.8%) fs: ntfs dev: /dev/sda1 
  maj-min: 8:1 label: Reservado pelo Sistema uuid: 803EC76A3EC757B4 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/sda3 maj-min: 8:3 size: 1 KiB fs: <superuser required> label: N/A 
  uuid: N/A 
  ID-2: /dev/sda4 maj-min: 8:4 size: 479 MiB fs: ntfs label: N/A 
  uuid: 563C06B73C069263 
  ID-3: /dev/sdb1 maj-min: 8:17 size: 128 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
  ID-4: /dev/sdc2 maj-min: 8:34 size: 1 KiB fs: <superuser required> 
  label: N/A uuid: N/A 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900 
  Device-1: 1-1.1:4 info: Samsung Galaxy A5 (MTP) type: Still Imaging 
  driver: usbfs interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 96mA 
  chip-ID: 04e8:6860 class-ID: 0601 serial: <filter> 
  Hub-3: 2-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900 
  Device-1: 2-1.5:3 info: SiGma Micro Keyboard TRACER Gamma Ivory 
  type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 98mA chip-ID: 1c4f:0002 class-ID: 0300 
  Device-2: 2-1.6:4 info: Microsoft Basic Optical Mouse v2.0 type: Mouse 
  driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 1.5 Mb/s 
  power: 100mA chip-ID: 045e:00cb class-ID: 0301 
  Hub-5: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-6: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.0 speed: 5 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Device-1: 4-2:2 info: Seagate RSS LLC SRD0NF2 [Expansion Desktop Drive] 
  type: Mass Storage driver: uas interfaces: 1 rev: 3.0 speed: 5 Gb/s 
  chip-ID: 0bc2:3322 class-ID: 0806 serial: <filter> 
Sensors:
  System Temperatures: cpu: 29.8 C mobo: 27.8 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 181 Uptime: 7m wakeups: 0 Init: systemd v: 247 tool: systemctl 
  Compilers: gcc: 10.2.0 Packages: 1507 pacman: 1501 lib: 438 flatpak: 0 
  snap: 6 Shell: Bash v: 5.1.0 running-in: konsole inxi: 3.3.04```
1 Like
10

Better, but not there yet.

What this means is that there is no kernel support for your hardware yet, but someone is working on it, so:

Keep trying the latest kernels as they get released (and very probably: file bugs with the team upstream and help Linux become better)

:man_shrugging: :sob:

1 Like
11

from what I gathered when briefly looking this up
this message could also mean
that the mode the device is in is PTP
… this, of course, should still work …
out of the box
The device isn’t exactly new or even recent …

Are you sure you selected the proper mode
(on the phone - a message will pop up when you connect the cable)?
Did you try a different cable?
I have had this happen - one cable simply didn’t work, the next one did.
Even a new one is no guarantee.
NEW is just an acronym for:
Never Ever Worked :wink:

2 Likes
12

I see that you are using a USB HUB. Have you tried as @Nachlese suggested with a different USB cord and also with that different cord directly into a USB port from the motherboard? I had an issue with a USB 3 hub where it would mount USB 2 flash drives, but until I disabled USB autosuspend, I could not mount USB 3 flash media via hub. Also look into Developer Options on the Android device (allow USB debugging to see if it helps).

1 Like
13

Hi, Nachlese
The mode is properly selected. I don’t think there is a problem with the cable because is the same I use to conect a Kobo ereader in the same usb port on the pc.
The acronym is really good. I’ll adopt it.
Thanks for your time and attention. I really appreciate it.

14

Hi, jrichard326
I’m not sure where you saw I’m using a HUB. The cable connects pc and tablet without any other element. Maybe this new information you’re bringng help us solve it.

I really appreciate your time and attention. Have a nice week.

P.S. Now I saw all this HUBs in the USB section but none of then are external USB dispositives to add more connections. In real I have no idea what this is.

1 Like
15

They’re internal MoBo ports that are not connected to any actual physical ports…

:bowing_man:

2 Likes
16

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.