AMD Renoir (4800H, 1660ti) KDE: External Monitor No Display

Support Laptop
#1

I’ve looked through the numerous no-display manjaro support posts, but have not found a solution for AMD yet. I have a Samsung monitor with a built in KVM switch that runs seamlessly on Windows10 and my previous Manjaro Ideapad (3500U). However after upgrading to Renoir with an HP Omen 15, Manjaro will no longer allow a connection to the monitor. Worse yet it momentarily provides access to the keyboard/mouse connected to the monitor before noping-out.

I’ve tried using the AUR package for optimus-manager with AMD. Switching to AMD mode, however this does not alleviate the issues. (link removed, no links allowed)

I have installed XRANDR (xorg-xrandr-1.5.1-2) however this has not helped either.

The devices INXI data is listed below, if anyone could point me in the right direction I’d really appreciate it.

#2 
System:    Kernel: 5.9.0-1-MANJARO x86_64 bits: 64 compiler: N/A 
       parameters: BOOT_IMAGE=/boot/vmlinuz-5.9-x86_64 root=UUID=f04f6ea2-976b-4044-bb0e-84aeaf085516 rw 
       quiet apparmor=1 security=apparmor udev.log_priority=3 
       Desktop: KDE Plasma 5.19.5 tk: Qt 5.15.1 wm: kwin_x11 dm: SDDM Distro: Manjaro Linux 
Machine:   Type: Laptop System: HP product: OMEN Laptop 15-en0xxx v: N/A serial: <filter> Chassis: type: 10 
       serial: <filter> 
       Mobo: HP model: 8786 v: 22.53 serial: <filter> UEFI: AMI v: F.06 date: 07/15/2020 
Battery:   ID-1: BAT0 charge: 68.0 Wh condition: 68.0/68.0 Wh (100%) volts: 13.1/11.6 
       model: Hewlett-Packard Primary type: Li-ion serial: N/A status: Full cycles: 612 
Memory:    RAM: total: 62.25 GiB used: 2.71 GiB (4.4%) 
       RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:       Topology: 8-Core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 type: MT MCP arch: Zen 
       family: 17 (23) model-id: 60 (96) stepping: 1 microcode: 8600103 L2 cache: 4096 KiB bogomips: 92663 
       Speed: 1396 MHz min/max: 1400/2900 MHz boost: enabled Core speeds (MHz): 1: 1397 2: 1398 3: 1397 
       4: 1397 5: 1397 6: 1396 7: 1397 8: 1397 9: 1396 10: 1397 11: 1397 12: 1397 13: 1406 14: 1397 15: 1397 
       16: 1396 
       Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 bmi2 bpext cat_l3 cdp_l3 
       clflush clflushopt clwb clzero cmov cmp_legacy constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local 
       cqm_mbm_total cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
       fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs irperf lahf_lm lbrv lm mba mca mce 
       misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw 
       overflow_recov pae pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold 
       pge pni popcnt pse pse36 rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni skinit smap smca 
       smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext tsc 
       tsc_scale umip v_vmsave_vmload vgif vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave xsavec 
       xsaveerptr xsaveopt xsaves 
       Vulnerabilities: Type: itlb_multihit status: Not affected 
       Type: l1tf status: Not affected 
       Type: mds status: Not affected 
       Type: meltdown status: Not affected 
       Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp 
       Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
       Type: spectre_v2 
       mitigation: Full AMD retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling 
       Type: srbds status: Not affected 
       Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: NVIDIA TU116M [GeForce GTX 1660 Ti Mobile] vendor: Hewlett-Packard driver: N/A 
       alternate: nouveau bus ID: 01:00.0 chip ID: 10de:2191 
       Device-2: Advanced Micro Devices [AMD/ATI] Renoir vendor: Hewlett-Packard driver: amdgpu v: kernel 
       bus ID: 07:00.0 chip ID: 1002:1636 
       Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera type: USB driver: uvcvideo 
       bus ID: 3-3:2 chip ID: 05c8:03df 
       Display: x11 server: X.Org 1.20.9 compositor: kwin_x11 driver: amdgpu FAILED: ati 
       unloaded: modesetting alternate: fbdev,vesa display ID: :0 screens: 1 
       Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9") 
       Monitor-1: eDP res: 1920x1080 hz: 144 dpi: 142 size: 344x194mm (13.5x7.6") diag: 395mm (15.5") 
       OpenGL: renderer: AMD RENOIR (DRM 3.39.0 5.9.0-1-MANJARO LLVM 10.0.1) v: 4.6 Mesa 20.1.8 
       direct render: Yes 
Audio:     Device-1: Advanced Micro Devices [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor 
       vendor: Hewlett-Packard driver: snd_rn_pci_acp3x v: kernel alternate: snd_pci_acp3x bus ID: 07:00.5 
       chip ID: 1022:15e2 
       Device-2: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: Hewlett-Packard 
       driver: snd_hda_intel v: kernel bus ID: 07:00.6 chip ID: 1022:15e3 
       Sound Server: ALSA v: k5.9.0-1-MANJARO 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard 
       driver: r8169 v: kernel port: e000 bus ID: 02:00.0 chip ID: 10ec:8168 
       IF: eno1 state: down mac: <filter> 
       Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel port: e000 bus ID: 03:00.0 chip ID: 8086:2723 
       IF: wlo1 state: up mac: <filter> 
       IP v4: <filter> type: dynamic noprefixroute scope: global broadcast: <filter> 
       IP v6: <filter> type: noprefixroute scope: link 
       IF-ID-1: docker0 state: down mac: <filter> 
       IP v4: <filter> scope: global broadcast: <filter> 
       WAN IP: <filter> 
Drives:    Local Storage: total: 931.51 GiB used: 64.29 GiB (6.9%) 
       SMART Message: Unable to run smartctl. Root privileges required. 
       ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 1TB size: 931.51 GiB block size: 
       physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 1B2QEXE7 scheme: GPT 
       ID-2: /dev/nvme1n1 vendor: Sabrent model: Rocket 4.0 1TB size: 931.51 GiB block size: physical: 512 B 
       logical: 512 B speed: 63.2 Gb/s lanes: 4 serial: <filter> rev: RKT401.2 scheme: GPT 
       Message: No Optical or Floppy data was found. 
RAID:      Message: No RAID data was found. 
Partition: ID-1: / raw size: 931.22 GiB size: 915.60 GiB (98.32%) used: 64.29 GiB (7.0%) fs: ext4 
       dev: /dev/nvme0n1p2 label: N/A uuid: f04f6ea2-976b-4044-bb0e-84aeaf085516 
       ID-2: /boot/efi raw size: 300.0 MiB size: 299.4 MiB (99.80%) used: 284 KiB (0.1%) fs: vfat 
       dev: /dev/nvme0n1p1 label: N/A uuid: EF6C-1570 
Swap:      Alert: No Swap data was found. 
Unmounted: ID-1: /dev/nvme1n1p1 size: 100.0 MiB fs: vfat label: N/A uuid: C08B-61D8 
       ID-2: /dev/nvme1n1p2 size: 16.0 MiB fs: <superuser/root required> label: N/A uuid: N/A 
       ID-3: /dev/nvme1n1p3 size: 930.90 GiB fs: ntfs label: N/A uuid: 2A4A8C024A8BC8D1 
       ID-4: /dev/nvme1n1p4 size: 505.0 MiB fs: ntfs label: N/A uuid: 8232C64B32C6443F 
USB:       Hub: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 speed: 480 Mb/s chip ID: 1d6b:0002 
       Hub: 3-1:24 info: Realtek RTS5411 Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip ID: 0bda:5411 
       Device-1: 3-1.1:25 info: Corsair Vengeance K70R keyboard type: Keyboard,HID driver: corsair,usbhid 
       interfaces: 3 rev: 2.0 speed: 12 Mb/s chip ID: 1b1c:1b09 
       Device-2: 3-1.2:26 info: Areson Corp type: Mouse,Keyboard driver: hid-generic,usbhid interfaces: 2 
       rev: 1.1 speed: 12 Mb/s chip ID: 25a7:fa3f 
       Device-3: 3-3:2 info: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera type: Video 
       driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s chip ID: 05c8:03df 
       Device-4: 3-4:3 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 
       speed: 12 Mb/s chip ID: 8087:0029 
       Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s chip ID: 1d6b:0003 
       Hub: 5-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 speed: 480 Mb/s chip ID: 1d6b:0002 
       Device-1: 5-2:2 info: Lenovo USB Receiver type: Mouse,HID driver: hid-generic,usbhid interfaces: 2 
       rev: 2.0 speed: 12 Mb/s chip ID: 17ef:6042 
       Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 51.6 C mobo: N/A gpu: amdgpu temp: 44 C 
       Fan Speeds (RPM): N/A 
Info:      Processes: 371 Uptime: 1d 4h 08m Init: systemd v: 246 Compilers: gcc: 10.2.0 alt: 9 clang: 10.0.1 
       Packages: 1331 pacman: 1315 lib: 368 flatpak: 0 snap: 16 Shell: Bash v: 5.0.18 running in: konsole 
       inxi: 3.1.05
#3

I think this is the same issue.

Have you tried the nvidia mode? That’s the one that should work.

1 Like
#4

@pobrn thanks for the quick response, I’ll try now.

#5

@pobrn unfortunately switching to nvidia does not resolve the issue.

Graphics:  Device-1: NVIDIA TU116M [GeForce GTX 1660 Ti Mobile] driver: N/A 
       Device-2: Advanced Micro Devices [AMD/ATI] Renoir driver: amdgpu v: kernel 
       Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera type: USB driver: uvcvideo 
       Display: x11 server: X.Org 1.20.9 driver: amdgpu FAILED: ati unloaded: modesetting resolution: 1920x1080~144Hz 
       OpenGL: renderer: AMD RENOIR (DRM 3.39.0 5.9.0-1-MANJARO LLVM 10.0.1) v: 4.6 Mesa 20.1.8
#6

Double checking that the drivers are installed properly & up-to-date reveals I’m using the latest Nvidia/AMD drivers.

sudo mhwd -a pci nonfree 0300
[sudo] password for bamu: 
> Skipping already installed config 'video-hybrid-amd-nvidia-450xx-prime' for device: 0000:01:00.0 (0300:10de:2191) Display controller nVidia Corporation TU116M [GeForce GTX 1660 Ti Mobile]
> Skipping already installed config 'video-hybrid-amd-nvidia-450xx-prime' for device: 0000:07:00.0 (0300:1002:1636) Display controller ATI Technologies Inc Renoir
#7

This indicates that the nvidia driver is not loaded/installed. Can you run sudo mhwd -f -i pci video-hybrid-amd-nvidia-450xx-prime and then post the output of pacman -Qqs nvidia-450xx?

1 Like
#8 
[bamu@bamu-omen ~]$ sudo mhwd -f -i pci video-hybrid-amd-nvida-450xx-prime
[sudo] password for bamu: 
Error: config 'video-hybrid-amd-nvida-450xx-prime' does not exist!

The mystery continues. I tried sharing a photo but I’m unallowed. Hardware Configuration – System Settings GUI shows that video-hybrid-amd-nvidia-450xx-prime is the only current driver installed.

#9

Did I mistype it? What does sudo mhwd -la output?

#10 
[bamu@bamu-omen ~]$ sudo mhwd -la
[sudo] password for bamu: 
> All PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
       network-slmodem            2013.12.07                true            PCI
   network-broadcom-wl            2018.10.07                true            PCI
         network-r8168            2016.04.20                true            PCI
     network-rt3562sta            2013.12.07                true            PCI
video-hybrid-intel-nvidia-340xx-bumblebee            2019.10.25               false            PCI
    video-nvidia-435xx            2019.10.25               false            PCI
video-hybrid-intel-nvidia-390xx-bumblebee            2019.10.25               false            PCI
video-hybrid-intel-nvidia-435xx-prime            2019.10.25               false            PCI
    video-nvidia-450xx            2019.10.25               false            PCI
           video-linux            2018.05.04                true            PCI
video-hybrid-amd-nvidia-450xx-prime            2019.10.25               false            PCI
              video-s3            2020.01.18                true            PCI
       video-rendition            2020.01.18                true            PCI
video-hybrid-intel-nvidia-440xx-prime            2019.10.25               false            PCI
    video-nvidia-340xx            2019.10.25               false            PCI
      video-openchrome            2020.01.18                true            PCI
     video-modesetting            2020.01.13                true            PCI
    video-nvidia-430xx            2019.10.25               false            PCI
          video-sisusb            2020.01.18                true            PCI
    video-nvidia-418xx            2019.10.25               false            PCI
video-hybrid-amd-nvidia-435xx-prime            2019.10.25               false            PCI
video-hybrid-amd-nvidia-440xx-prime            2019.10.25               false            PCI
video-hybrid-intel-nvidia-430xx-bumblebee            2019.10.25               false            PCI
    video-nvidia-390xx            2019.10.25               false            PCI
    video-nvidia-440xx            2019.10.25               false            PCI
            video-vesa            2017.03.12                true            PCI
video-hybrid-intel-nvidia-450xx-prime            2019.10.25               false            PCI
video-hybrid-intel-nvidia-418xx-bumblebee            2019.10.25               false            PCI
  video-virtualmachine            2020.03.26                true            PCI
          video-voodoo            2017.03.12                true            PCI


Warning: No USB configs found!
#11

And this doesn’t work? sudo mhwd -f -i pci video-hybrid-amd-nvidia-450xx-prime?

#12

I think I must have missed typed (my apologies), I re-tried your original line:

[bamu@bamu-omen ~]$ sudo mhwd -f -i pci video-hybrid-amd-nvidia-450xx-prime
> Removing video-hybrid-amd-nvidia-450xx-prime...
Sourcing /etc/mhwd-x86_64.conf
Has lib32 support: true                                                                                                                                      
Sourcing /var/lib/mhwd/local/pci/video-hybrid-amd-nvidia-450xx-prime/MHWDCONFIG                                                                              
Processing classid: 0300                                                                                                                                     
Sourcing /var/lib/mhwd/scripts/include/0300                                                                                                                  
checking dependencies...                                                                                                                                     
error: failed to prepare transaction (could not satisfy dependencies)                                                                                        
:: removing nvidia-450xx-utils breaks dependency 'nvidia-utils>=450.51.06' required by cuda                                                                  
Error: pacman failed!                                                                                                                                        
Error: script failed!
#13

Please remove cuda for the time being and try again.

#14

Looks like cuda dependency is blocking the removal.

#15

Looking up method to remove cuda now.

#16

pamac remove cuda or pacman -R cuda will do now.

#17

Thank you, after removing cuda.

[bamu@bamu-omen ~]$ sudo mhwd -f -i pci video-hybrid-amd-nvidia-450xx-prime
> Removing video-hybrid-amd-nvidia-450xx-prime...
Sourcing /etc/mhwd-x86_64.conf
Has lib32 support: true                                                                                                                                      
Sourcing /var/lib/mhwd/local/pci/video-hybrid-amd-nvidia-450xx-prime/MHWDCONFIG                                                                              
Processing classid: 0300                                                                                                                                     
Sourcing /var/lib/mhwd/scripts/include/0300                                                                                                                  
checking dependencies...                                                                                                                                     
:: ffmpeg optionally requires nvidia-utils: Nvidia NVDEC/NVENC support                                                                                       
:: google-earth-pro optionally requires nvidia-utils: For the NVIDIA driver                                                                                  
:: ksysguard optionally requires nvidia-utils: NVIDIA GPU usage                                                                                              
:: lib32-vulkan-icd-loader optionally requires lib32-vulkan-driver: packaged vulkan driver                                                                   
:: steam-manjaro optionally requires vulkan-driver: packaged vulkan driver                                                                                   
:: steam-manjaro optionally requires lib32-vulkan-driver: packaged vulkan driver (32bit)                                                                     
:: vulkan-icd-loader optionally requires vulkan-driver: packaged vulkan driver                                                                               
                                                                                                                                                            
Packages (6) lib32-nvidia-450xx-utils-450.66-1  linux414-nvidia-450xx-450.66-8  linux57-nvidia-450xx-450.66-6  linux58-nvidia-450xx-450.66-15  nvidia-450xx-
utils-450.66-1  nvidia-prime-1.0-4                                                                                                                           
                                                                                                                                                            
Total Removed Size:  393.69 MiB                                                                                                                              
                                                                                                                                                            
:: Do you want to remove these packages? [Y/n]                                                                                                               
:: Processing package changes...                                                                                                                             
removing linux58-nvidia-450xx...                                                                                                                             
removing linux57-nvidia-450xx...                                                                                                                             
removing linux414-nvidia-450xx...                                                                                                                            
removing lib32-nvidia-450xx-utils...                                                                                                                         
xorg configuration symlink valid...                                                                                                                          
removing nvidia-prime...                                                                                                                                     
removing nvidia-450xx-utils...                                                                                                                               
xorg configuration symlink valid...                                                                                                                          
:: Running post-transaction hooks...                                                                                                                         
(1/4) Reloading system manager configuration...                                                                                                              
(2/4) Arming ConditionNeedsUpdate...                                                                                                                         
(3/4) Updating module dependencies...                                                                                                                        
(4/4) Updating the desktop file MIME type cache...                                                                                                           
'/etc/X11/xorg.conf.d/90-mhwd.conf' symlink is invalid! Removing it...                                                                                       
> Successfully removed video-hybrid-amd-nvidia-450xx-prime                                                                                                   
> Installing video-hybrid-amd-nvidia-450xx-prime...
Sourcing /etc/mhwd-x86_64.conf
Has lib32 support: true                                                                                                                                      
Sourcing /var/lib/mhwd/db/pci/graphic_drivers/hybrid-amd-nvidia-450xx-prime/MHWDCONFIG                                                                       
Processing classid: 0300                                                                                                                                     
Sourcing /var/lib/mhwd/scripts/include/0300                                                                                                                  
:: Synchronizing package databases...                                                                                                                        
core is up to date                                                                                                                                          
extra is up to date                                                                                                                                         
downloading community.db...                                                                                                                                  
error: target not found: linux59-nvidia-450xx                                                                                                                
multilib is up to date                                                                                                                                      
Error: pacman failed!                                                                                                                                        
Error: script failed!
#18

I see now. The 450xx drivers are not available for the 5.9 kernel, only the 455xx (and only in the unstable branch). Since that’s a beta driver, I cannot recommend it. I suggest you install linux-latest, reboot and select the 5.8 kernel in the GRUB menu, then uninstall the 5.9 kernel, and try again. Or do you have any reason for using an rc kernel?

#19

No explicit reason for being on 5.9, I will revert to 5.8 and test.

#20

Switched to 5.8, still targeting 5.9

[bamu@bamu-omen ~]$ sudo mhwd -f -i pci video-hybrid-amd-nvidia-450xx-prime
> Installing video-hybrid-amd-nvidia-450xx-prime...
Sourcing /etc/mhwd-x86_64.conf
Has lib32 support: true
Sourcing /var/lib/mhwd/db/pci/graphic_drivers/hybrid-amd-nvidia-450xx-prime/MHWDCONFIG
Processing classid: 0300
Sourcing /var/lib/mhwd/scripts/include/0300
:: Synchronizing package databases...
error: target not found: linux59-nvidia-450xx
core is up to date
extra is up to date
community is up to date
multilib is up to date                                                                                                                                      
Error: pacman failed!                                                                                                                                        
Error: script failed!                                                                                                                                        
[bamu@bamu-omen ~]$ mhwd-kernel -li
Currently running: 5.8.11-1-MANJARO (linux58)
The following kernels are installed in your system:
* linux58
* linux59