All categories are missing in plasma store

I am unable to download any themes, icons, widgets, etc that involves clicking the “get new stuff” button. It says all categories are missing, everywhere. here’s a screenshot of what happens.

please can someone help me?
I don’t really know what broke it. I haven’t used the plasma store for weeks so I really don’t have any idea.

i will provide the system info here:

System:
  Kernel: 5.16.5-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.16-x86_64
    root=UUID=fe780552-423e-483f-a39f-82c6a23f80b4 rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma 5.23.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Portable System: Dell product: Inspiron 3542 v: N/A
    serial: <superuser required> Chassis: type: 8 serial: <superuser required>
  Mobo: Dell model: 0KHNVP v: A13 serial: <superuser required> UEFI: Dell
    v: A13 date: 01/30/2018
Battery:
  ID-1: BAT0 charge: 40.3 Wh (100.0%) condition: 40.3/41.6 Wh (96.9%)
    volts: 16.6 min: 14.6 model: SMP-LG2.85 DELL 1C12X31 type: Li-ion
    serial: <filter> status: Full
Memory:
  RAM: total: 3.74 GiB used: 2.02 GiB (54.2%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i3-4005U bits: 64 type: MT MCP arch: Haswell
    family: 6 model-id: 0x45 (69) stepping: 1 microcode: 0x26
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 1696 high: 1697 min/max: 800/1700 scaling:
    driver: intel_cpufreq governor: schedutil cores: 1: 1696 2: 1696 3: 1696
    4: 1697 bogomips: 13573
  Flags: abm acpi aes aperfmperf apic arat arch_perfmon avx avx2 bmi1 bmi2
    bts clflush cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht ibpb ibrs ida invpcid invpcid_single lahf_lm lm mca mce
    md_clear mmx monitor movbe msr mtrr nonstop_tsc nopl nx pae pat pbe pcid
    pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand
    rdtscp rep_good sdbg sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid xsave xsaveopt xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
    IBRS_FW, STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Haswell-ULT Integrated Graphics vendor: Dell driver: i915
    v: kernel bus-ID: 00:02.0 chip-ID: 8086:0a16 class-ID: 0300
  Device-2: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo
    bus-ID: 1-1.5:3 chip-ID: 0c45:670b class-ID: 0e02
  Display: x11 server: X.Org 1.21.1.3 compositor: kwin_x11 driver:
    loaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
    s-diag: 414mm (16.3")
  Monitor-1: eDP-1 res: 1366x768 hz: 60 dpi: 101 size: 344x193mm (13.5x7.6")
    diag: 394mm (15.5")
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Haswell-ULT HD Audio vendor: Dell driver: snd_hda_intel
    v: kernel bus-ID: 00:03.0 chip-ID: 8086:0a0c class-ID: 0403
  Device-2: Intel 8 Series HD Audio vendor: Dell driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:9c20 class-ID: 0403
  Sound Server-1: ALSA v: k5.16.5-1-MANJARO running: yes
  Sound Server-2: sndio v: N/A running: no
  Sound Server-3: JACK v: 1.9.20 running: no
  Sound Server-4: PulseAudio v: 15.0 running: yes
  Sound Server-5: PipeWire v: 0.3.45 running: no
Network:
  Device-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
    vendor: Dell driver: ath9k v: kernel bus-ID: 06:00.0 chip-ID: 168c:0036
    class-ID: 0280
  IF: wlp6s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell
    driver: r8169 v: kernel port: e000 bus-ID: 07:00.0 chip-ID: 10ec:8136
    class-ID: 0200
  IF: enp7s0 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Qualcomm Atheros AR9462 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 1-1.6:6 chip-ID: 0cf3:0036 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 931.51 GiB used: 132.06 GiB (14.2%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM024 HN-M101MBB
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: HDD rpm: 5400 serial: <filter> rev: 0004 scheme: GPT
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVD+-RW GU90N rev: A1C0
    dev-links: cdrom
  Features: speed: 24 multisession: yes audio: yes dvd: yes
    rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
  ID-1: / raw-size: 70 GiB size: 68.35 GiB (97.64%) used: 15.6 GiB (22.8%)
    fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: root
    uuid: fe780552-423e-483f-a39f-82c6a23f80b4
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: AE3A-D706
  ID-3: /home raw-size: 53 GiB size: 51.87 GiB (97.86%)
    used: 6.04 GiB (11.6%) fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: home
    uuid: d2f8fd7a-7f22-4b97-8ad7-b2fa88b7a451
  ID-4: /media/storage raw-size: 702.36 GiB size: 702.36 GiB (100.00%)
    used: 110.42 GiB (15.7%) fs: ntfs dev: /dev/sda5 maj-min: 8:5 label: storage
    uuid: 3C8E47E5341FDBFD
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/sda4 maj-min: 8:4 label: N/A
    uuid: 61a1b64b-c795-4beb-881a-0ea46ed95b4e
Unmounted:
  ID-1: /dev/sda6 maj-min: 8:6 size: 97.66 GiB fs: ext4 label: backuptimeshift
    uuid: 87eb4f07-8984-46b0-8994-9d0d0338e3e7
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0
    speed: 480 Mb/s chip-ID: 8087:8000 class-ID: 0900
  Device-1: 1-1.5:3 info: Microdia Integrated_Webcam_HD type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 0c45:670b class-ID: 0e02
  Device-2: 1-1.6:6 info: Qualcomm Atheros AR9462 Bluetooth type: Bluetooth
    driver: btusb interfaces: 2 rev: 1.1 speed: 12 Mb/s power: 100mA
    chip-ID: 0cf3:0036 class-ID: e001
  Device-3: 1-1.8:5 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
    class-ID: ff00 serial: <filter>
  Hub-3: 2-0:1 info: Hi-speed hub with single TT ports: 8 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 3-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 50.0 C mobo: 48.0 C
  Fan Speeds (RPM): cpu: 0
Info:
  Processes: 209 Uptime: 11m wakeups: 1 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 11.1.0 clang: 13.0.0 Packages: pacman: 1475 lib: 388
  flatpak: 0 Shell: Zsh v: 5.8 default: Bash v: 5.1.16 running-in: yakuake
  inxi: 3.3.12

How can I fix this?
thank you

This issue turned up for me just today as well. I updated yesterday maybe it has something to do with that

The problem isn’t at your end and multiple people have reported it. Probably better if you install manually. This issue shows up every now and then :man_shrugging:

Links

https://www.reddit.com/r/kde/comments/oxtpiw/installing_themes_from_settings_network_error_2/

Cannot access to KDE store by system settings but can access by browser

1 Like

So would waiting for the next update fix it?
It would be a relief knowing I don’t have to pull up timeshift or reinstall the whole OS.

thanks for replying

Apparently it fixed itself. I didn’t do anything but wait.
It is working now.

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