After Updating - Phone Boots but no GUI

I got notified that there were updates for my PinePhone, so I executed the following commands:

# update packages and flatpaks, uninstall unused flatpaks
sudo pacman -Syyu && flatpak -y update && flatpak uninstall --unused
# downgraded libtool as version installed was newer than version in repo
sudo pacman -S libtool
# remove redundant dependencies
sudo pacman -Qtdq | sudo pacman -Rns -

After restarting the phone I’m no longer able to access the desktop environment.
I can turn the phone on, and the KDE logo will appear, but the screen will turn off before I get to the lock screen. The side buttons or touching the screen yields no response, but I’m still able to SSH.

Does anyone understand what might be the issue and how I can get the screen working?

[seth@pinelopi ~]$ journalctl -b --priority=3
-- Journal begins at Mon 2021-05-10 01:33:16 CEST, ends at Mon 2021-05-10 02:04:21 CEST. --
May 10 02:02:48 pinelopi systemd-modules-load[2516]: Failed to find module 'crypto_user'
May 10 02:02:54 pinelopi wpa_supplicant[3913]: nl80211: kernel reports: Authentication algorithm number required
May 10 02:02:56 pinelopi wpa_supplicant[3913]: nl80211: kernel reports: Authentication algorithm number required
May 10 02:02:56 pinelopi wpa_supplicant[3913]: bgscan simple: Failed to enable signal strength monitoring
May 10 02:03:10 pinelopi ofonod[3687]: Interface org.ofono.AllowedAccessPoints not found on the interface_list
May 10 02:03:10 pinelopi ofonod[3687]: Requested file structure differs from SIM: 6fb7

The full output of journalctl -b can be found here:

Sounds like that was the first time you got notified. Older images updated to latest packages might break the system.

Please download and flash the phone with latest build.

In particular i think you will be safe with this

Did you check which packages this removed?

1 Like

I was on Release Release Beta4 · manjaro-pinephone/plasma-mobile · GitHub, for what it’s worth. I’ll flash the latest build, though.

From /var/log/pacman.log:

[2021-05-10T01:28:40+0200] [PACMAN] Running 'pacman -Rns -'
[2021-05-10T01:28:46+0200] [ALPM] transaction started
[2021-05-10T01:28:47+0200] [ALPM] removed zip (3.0-9)
[2021-05-10T01:28:47+0200] [ALPM] removed wxgtk3 (3.0.5.1-2)
[2021-05-10T01:28:47+0200] [ALPM] removed wxgtk-common (3.0.5.1-2)
[2021-05-10T01:28:47+0200] [ALPM] removed sfml (2.5.1-2)
[2021-05-10T01:28:47+0200] [ALPM] removed glew (2.2.0-2)
[2021-05-10T01:28:47+0200] [ALPM] removed glu (9.0.1-2)
[2021-05-10T01:28:47+0200] [ALPM] removed libmgba (0.9.0-1)
[2021-05-10T01:28:47+0200] [ALPM] removed libzip (1.7.3-2)

I then reinstalled libzip and zip though, since those were packages I assumed I’d want to keep.

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