Hello!
I’m dual booting Windows 11 with Manjaro KDE, and I have no sound. Headphones work while the speakers don’t. I have tried multiple solutions and had no luck whatsoever.
This is a Zenbook UP6502ZD_Q539ZD.
Card: sof-hda-dsp
Chip: Realtek ALC294
Below is some system information:
$ inxi -Fxz ✔
System:
Kernel: 6.2.6-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
Desktop: KDE Plasma v: 5.26.5 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Convertible System: ASUSTeK product: Zenbook UP6502ZD_Q539ZD v: 1.0
serial: <superuser required>
Mobo: ASUSTeK model: UP6502ZD v: 1.0 serial: <superuser required>
UEFI: American Megatrends LLC. v: UP6502ZD.307 date: 09/08/2022
Battery:
ID-1: BAT0 charge: 88.7 Wh (100.0%) condition: 88.7/96.0 Wh (92.4%)
volts: 13.2 min: 11.7 model: ASUSTeK ASUS Battery status: full
Device-1: hid-0018:04F3:2F09.0002-battery model: ELAN9008:00 04F3:2F09
charge: N/A status: N/A
CPU:
Info: 14-core (6-mt/8-st) model: 12th Gen Intel Core i7-12700H bits: 64
type: MST AMCP arch: Alder Lake rev: 3 cache: L1: 1.2 MiB L2: 11.5 MiB
L3: 24 MiB
Speed (MHz): avg: 2591 high: 2700 min/max: 400/4600:4700:3500 cores:
1: 2700 2: 2700 3: 2700 4: 2700 5: 2700 6: 2700 7: 524 8: 2700 9: 2700
10: 2700 11: 2700 12: 2700 13: 2700 14: 2700 15: 2700 16: 2700 17: 2700
18: 2700 19: 2700 20: 2700 bogomips: 107560
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Alder Lake-P Integrated Graphics vendor: ASUSTeK
driver: i915 v: kernel arch: Gen-12.2 bus-ID: 0000:00:02.0
Device-2: Intel DG2 [Arc A370M] vendor: ASUSTeK driver: i915 v: kernel
arch: Gen-12.7 bus-ID: 0000:04:00.0
Device-3: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo
bus-ID: 2-9:3
Display: x11 server: X.Org v: 21.1.7 driver: X: loaded: modesetting
dri: iris gpu: i915 resolution: 2880x1620~120Hz
API: OpenGL v: 4.6 Mesa 22.3.5 renderer: Mesa Intel Graphics (ADL GT2)
direct-render: Yes
Audio:
Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: ASUSTeK
driver: sof-audio-pci-intel-tgl bus-ID: 0000:00:1f.3
Sound API: ALSA v: k6.2.6-1-MANJARO running: yes
Sound Server-1: JACK v: 1.9.22 running: no
Sound Server-2: PulseAudio v: 16.1 running: yes
Sound Server-3: PipeWire v: 0.3.65 running: yes
Network:
Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 0000:00:14.3
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Intel type: USB driver: btusb v: 0.8 bus-ID: 2-10:4
Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
v: 0.6 bus-ID: 0000:00:0e.0
Drives:
Local Storage: total: 953.87 GiB used: 10.86 GiB (1.1%)
ID-1: /dev/nvme0n1 vendor: SK Hynix model: HFM001TD3JX013N
size: 953.87 GiB temp: 37.9 C
Partition:
ID-1: / size: 294.23 GiB used: 10.79 GiB (3.7%) fs: ext4 dev: /dev/nvme0n1p6
ID-2: /boot/efi size: 256 MiB used: 73.2 MiB (28.6%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
Alert: No swap data was found.
Sensors:
Src: /sys System Temperatures: cpu: 51.0 C mobo: N/A
Fan Speeds (RPM): cpu: 3000
Info:
Processes: 366 Uptime: 26m Memory: 15.32 GiB used: 4.48 GiB (29.2%)
Init: systemd Compilers: gcc: 12.2.1 clang: 15.0.7 Packages: 1118 Shell: Zsh
v: 5.9 inxi: 3.3.25
I would like to also mention that it shows that sound is coming out while it actually doesn’t.
In addition to that, I want to mention that I have already tried countless solutions that I have found on forums and other online sources and nothing has worked for that. Furthermore, I have attempted to solve this issue on multiple linux distros, and the issues persists across all of them.
I don’t know what to do anymore and I would really really appreciate any help.
Thank you in advance.