Hi
Having an issue with my wireless mouse (Hama Vertical, Ergonomic EMW-500L Left-handed Mouse). It’s not connecting after reboot or suspend. I have to disconnect and reconnect the dongle to get it working.
Anything I can do to diagnose/fix this?
journalctl -b 0 | grep usb:
Apr 15 21:05:44 mrr kernel: usb 1-5: device descriptor read/64, error -110
Apr 15 21:06:00 mrr kernel: usb 1-5: device descriptor read/64, error -110
Apr 15 21:06:00 mrr kernel: usb 1-5: new full-speed USB device number 3 using xhci_hcd
Apr 15 21:06:16 mrr kernel: usb 1-5: device descriptor read/64, error -110
Apr 15 21:06:31 mrr kernel: usb 1-5: device descriptor read/64, error -110
Apr 15 21:06:31 mrr kernel: usb usb1-port5: attempt power cycle
Apr 15 21:06:32 mrr kernel: usb 1-5: new full-speed USB device number 4 using xhci_hcd
Apr 15 21:06:36 mrr kernel: usb 1-5: Device not responding to setup address.
Apr 15 21:06:42 mrr kernel: usb 1-5: Device not responding to setup address.
Apr 15 21:06:42 mrr kernel: usb 1-5: device not accepting address 4, error -71
Apr 15 21:06:42 mrr kernel: usb 1-5: new full-speed USB device number 5 using xhci_hcd
Apr 15 21:06:47 mrr kernel: usb 1-5: Device not responding to setup address.
Apr 15 21:06:52 mrr kernel: usb 1-5: Device not responding to setup address.
Apr 15 21:06:52 mrr kernel: usb 1-5: device not accepting address 5, error -71
Apr 15 21:06:52 mrr kernel: usb usb1-port5: unable to enumerate USB device
Interestingly calling lsusb produces no output for a minute or 2. Then it prints
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 045e:0745 Microsoft Corp. Nano Transceiver v1.0 for Bluetooth
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
After reconnecting the mouse it shows a few more devices (the mouse is 2nd from the bottom):
... as above plus:
Bus 001 Device 009: ID 8087:0aa7 Intel Corp. Wireless-AC 3168 Bluetooth
Bus 001 Device 008: ID 1462:7c95 Micro Star International MYSTIC LIGHT
Bus 001 Device 007: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 006: ID 045e:070f Microsoft Corp. LifeChat LX-3000 Headset
Bus 001 Device 010: ID 1ea7:0064 SHARKOON Technologies GmbH 2.4GHz Wireless rechargeable vertical mouse [More&Better]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
System info (inxi -v7azy):
System:
Kernel: 5.16.18-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.16-x86_64
root=UUID=41842a12-6b2a-4b25-b1af-237f1d287cf0 rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: KDE Plasma v: 5.24.4 tk: Qt v: 5.15.3 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop Mobo: Micro-Star model: B550M PRO-VDH WIFI (MS-7C95) v: 1.0
serial: <filter> UEFI: American Megatrends LLC. v: 2.A0 date: 03/16/2022
Battery:
Message: No system battery data found. Is one present?
Memory:
RAM: total: 31.34 GiB used: 4.63 GiB (14.8%)
Array-1: capacity: 128 GiB slots: 4 EC: None max-module-size: 32 GiB
note: est.
Device-1: DIMM 0 type: DDR4 detail: synchronous unbuffered (unregistered)
size: 8 GiB speed: 2133 MT/s volts: curr: 1.2 min: 1.2 max: 1.2
width (bits): data: 64 total: 64 manufacturer: Corsair
part-no: CMK16GX4M2D3600C18 serial: N/A
Device-2: DIMM 1 type: DDR4 detail: synchronous unbuffered (unregistered)
size: 8 GiB speed: 2133 MT/s volts: curr: 1.2 min: 1.2 max: 1.2
width (bits): data: 64 total: 64 manufacturer: Corsair
part-no: CMK16GX4M2D3600C18 serial: N/A
Device-3: DIMM 0 type: DDR4 detail: synchronous unbuffered (unregistered)
size: 8 GiB speed: 2133 MT/s volts: curr: 1.2 min: 1.2 max: 1.2
width (bits): data: 64 total: 64 manufacturer: Corsair
part-no: CMK16GX4M2D3600C18 serial: N/A
Device-4: DIMM 1 type: DDR4 detail: synchronous unbuffered (unregistered)
size: 8 GiB speed: 2133 MT/s volts: curr: 1.2 min: 1.2 max: 1.2
width (bits): data: 64 total: 64 manufacturer: Corsair
part-no: CMK16GX4M2D3600C18 serial: N/A
CPU:
Info: model: AMD Ryzen 5 5600X socket: AM4 bits: 64 type: MT MCP arch: Zen 3
family: 0x19 (25) model-id: 0x21 (33) stepping: 0 microcode: 0xA201016
Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB desc: 6x512 KiB
L3: 32 MiB desc: 1x32 MiB
Speed (MHz): avg: 2325 high: 3700 min/max: 2200/4650 boost: enabled
base/boost: 3700/4650 scaling: driver: acpi-cpufreq governor: schedutil
volts: 1.1 V ext-clock: 100 MHz cores: 1: 2200 2: 2200 3: 2200 4: 2200
5: 2200 6: 2200 7: 2200 8: 2200 9: 2200 10: 2200 11: 2200 12: 3700
bogomips: 88825
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt ht
hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni popcnt
pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor
svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl
v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq wbnoinvd wdt
x2apic xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: always-on, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: NVIDIA GP108 [GeForce GT 1030] vendor: ASUSTeK driver: nvidia
v: 510.60.02 alternate: nouveau,nvidia_drm pcie: gen: 3 speed: 8 GT/s
lanes: 4 bus-ID: 2b:00.0 chip-ID: 10de:1d01 class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.3 compositor: kwin_x11 driver: X:
loaded: nvidia gpu: nvidia display-ID: :0 screens: 1
Screen-1: 0 s-res: 3840x1080 s-dpi: 92 s-size: 1060x301mm (41.73x11.85")
s-diag: 1102mm (43.38")
Monitor-1: DVI-D-0 pos: primary,left res: 1920x1080 hz: 60 dpi: 93
size: 527x296mm (20.75x11.65") diag: 604mm (23.8") modes: N/A
Monitor-2: HDMI-0 pos: primary,right res: 1920x1080 hz: 60 dpi: 93
size: 527x296mm (20.75x11.65") diag: 604mm (23.8") modes: N/A
OpenGL: renderer: NVIDIA GeForce GT 1030/PCIe/SSE2
v: 4.6.0 NVIDIA 510.60.02 direct render: Yes
Audio:
Device-1: NVIDIA GP108 High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 4
bus-ID: 2b:00.1 chip-ID: 10de:0fb8 class-ID: 0403
Device-2: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 2d:00.4 chip-ID: 1022:1487 class-ID: 0403
Device-3: Microsoft LifeChat LX-3000 Headset type: USB
driver: hid-generic,snd-usb-audio,usbhid bus-ID: 1-6:6 chip-ID: 045e:070f
class-ID: 0300
Sound Server-1: ALSA v: k5.16.18-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.20 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.49 running: yes
Network:
Device-1: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] driver: iwlwifi
v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 29:00.0
chip-ID: 8086:24fb class-ID: 0280
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: f000 bus-ID: 2a:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp42s0 state: down mac: <filter>
WAN IP: <filter>
Bluetooth:
Device-1: Intel Wireless-AC 3168 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 1-9:9 chip-ID: 8087:0aa7 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 2.73 TiB used: 1.99 TiB (72.9%)
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT1000P1SSD8
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: P3CR013 temp: 33.9 C scheme: GPT
SMART: yes health: PASSED on: 162d 12h cycles: 875
read-units: 38,940,944 [19.9 TB] written-units: 46,050,345 [23.5 TB]
ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST2000DM008-2FR102
family: BarraCuda 3.5 (SMR) size: 1.82 TiB block-size: physical: 4096 B
logical: 512 B sata: 3.1 speed: 6.0 Gb/s type: HDD rpm: 7200
serial: <filter> rev: 0001 temp: 33.0 C
SMART: yes state: enabled health: PASSED on: 3752h+45m+31.383s cycles: 874
read: 3.91 TiB written: 4.7 TiB Pre-Fail: attribute: Spin_Retry_Count
value: 100 worst: 100 threshold: 97
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 931.01 GiB size: 915.4 GiB (98.32%)
used: 301.9 GiB (33.0%) fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p3
maj-min: 259:2 label: N/A uuid: 41842a12-6b2a-4b25-b1af-237f1d287cf0
ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
used: 6.8 MiB (1.3%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
maj-min: 259:1 label: N/A uuid: D011-59E9
ID-3: /run/media/roman/storage raw-size: 1.82 TiB size: 1.79 TiB (98.38%)
used: 1.7 TiB (94.7%) fs: ext4 block-size: 4096 B dev: /dev/sda maj-min: 8:0
label: storage uuid: d0015a87-1521-473f-b80e-06713f627d5b
Swap:
Alert: No swap data was found.
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 10 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-5:10
info: SHARKOON GmbH 2.4GHz Wireless rechargeable vertical mouse [More&Better]
type: Mouse driver: hid-generic,usbhid interfaces: 1 rev: 1.1
speed: 12 Mb/s power: 100mA chip-ID: 1ea7:0064 class-ID: 0301
Device-2: 1-6:6 info: Microsoft LifeChat LX-3000 Headset type: Audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 1.1
speed: 12 Mb/s power: 100mA chip-ID: 045e:070f class-ID: 0300
Hub-2: 1-7:7 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 05e3:0608 class-ID: 0900
Device-1: 1-8:8 info: Micro Star MYSTIC LIGHT type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s
power: 500mA chip-ID: 1462:7c95 class-ID: 0300 serial: <filter>
Device-2: 1-9:9 info: Intel Wireless-AC 3168 Bluetooth type: Bluetooth
driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 8087:0aa7 class-ID: e001
Hub-3: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-4: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-1:2 info: Microsoft Nano Transceiver v1.0 for Bluetooth
type: Keyboard,Mouse,HID driver: hid-generic,usbhid interfaces: 3 rev: 2.0
speed: 12 Mb/s power: 100mA chip-ID: 045e:0745 class-ID: 0300
Hub-5: 4-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: N/A mobo: N/A gpu: nvidia temp: 35 C
Fan Speeds (RPM): cpu: 1184 fan-2: 0 fan-3: 1087 fan-4: 1048 fan-5: 0
fan-6: 0 fan-7: 0 fan-8: 0 fan-9: 0 fan-10: 0 gpu: nvidia fan: 32%
Info:
Processes: 328 Uptime: 24m wakeups: 0 Init: systemd v: 250 tool: systemctl
Compilers: gcc: 11.2.0 clang: 13.0.1 Packages: pacman: 1598 lib: 460
flatpak: 0 Shell: Bash (su) v: 5.1.16 running-in: konsole inxi: 3.3.15