Wifi drops when not using it

Hello, I have a fresh Manjaro install (dual boot) on a new laptop. The wifi drops out when I don’t use it. Strangely, when it’s dropped, if I open networks on the task bar and keep it open with mouse over, it starts up again.

I’m relatively new to linux/Manjaro. Any suggestions welcome. Please let me know what system info/logs would be useful to diagnose.

Thanks.

yes would not hurt to provide info on your setup

$ inxi --admin --verbosity=7 --filter --no-host --width

also

journalctl -b -| grep iwlwifi

also refer;

This may be normal - you likely need to go over your power settings.

Thanks for the advice so far.

I’m testing the bios adjustment as described here, I’ve reviewed power settings already. So ruled out that as an issue. I have not resolved the issue. Meanwhile:

Output from:
$ inxi --admin --verbosity=7 --filter --no-host --width


  Kernel: 5.15.74-3-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=5a52655d-1460-4808-9438-34f90bb6cf87 rw quiet
    resume=UUID=53061de9-d0d0-4ea1-a624-59e13c8362c9 udev.log_priority=3
  Desktop: KDE Plasma v: 5.25.5 tk: Qt v: 5.15.6 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Dynabook product: SATELLITE PRO C40-J v: PYS46A-00E00J
    serial: <superuser required>
  Mobo: Dynabook model: DBIIP306 v: V3.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: TN16SV1.12 date: 07/20/2022
Battery:
  ID-1: BAT0 charge: 44.9 Wh (100.0%) condition: 44.9/45.6 Wh (98.5%)
    volts: 8.6 min: 7.6 model: Intel SR 1 SR Real Battery type: Unknown
    serial: <filter> status: full
Memory:
  RAM: total: 15.31 GiB used: 3.64 GiB (23.8%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges
    required.
CPU:
  Info: model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP
    arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
    process: Intel 10nm family: 6 model-id: 0x8C (140) stepping: 1
    microcode: 0xA4
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 320 KiB desc: d-4x48 KiB; i-4x32 KiB L2: 5 MiB desc: 4x1.2 MiB
    L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 1028 high: 1118 min/max: 400/4700 scaling:
    driver: intel_pstate governor: powersave cores: 1: 1019 2: 1111 3: 1066
    4: 996 5: 924 6: 1118 7: 1033 8: 960 bogomips: 44864
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 avx512_bitalg avx512_vbmi2
    avx512_vnni avx512_vp2intersect avx512_vpopcntdq avx512bw avx512cd
    avx512dq avx512f avx512ifma avx512vbmi avx512vl bmi1 bmi2 bts cat_l2
    cdp_l2 clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16
    cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority
    flush_l1d fma fpu fsgsbase fsrm fxsr gfni ht hwp hwp_act_window hwp_epp
    hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ida intel_pt invpcid
    invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b
    movdiri msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed
    rdt_a rdtscp rep_good sdbg sep sha_ni smap smep split_lock_detect ss ssbd
    sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc
    tsc_adjust tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi
    vpclmulqdq vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 status: Vulnerable: eIBRS with unprivileged eBPF
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] driver: i915 v: kernel
    arch: Gen-12.1 process: Intel 10nm built: 2020-21 ports: active: eDP-1
    empty: DP-1, DP-2, DP-3, DP-4, HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:9a49
    class-ID: 0300
  Device-2: Sunplus Innovation USB Camera type: USB driver: uvcvideo
    bus-ID: 3-4:3 chip-ID: 1bcf:2087 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.4 compositor: kwin_x11 driver: X:
    loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915 display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x14d4 built: 2016 res: 1920x1080
    hz: 60 dpi: 158 gamma: 1.2 size: 309x173mm (12.17x6.81") diag: 354mm (13.9")
    ratio: 16:9 modes: 1920x1080
  OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 22.1.7
    direct render: Yes
Audio:
  Device-1: Intel Tiger Lake-LP Smart Sound Audio driver: snd_hda_intel
    v: kernel alternate: snd_sof_pci_intel_tgl bus-ID: 00:1f.3
    chip-ID: 8086:a0c8 class-ID: 0401
  Sound API: ALSA v: k5.15.74-3-MANJARO running: yes
  Sound Server-1: JACK v: 1.9.21 running: no
  Sound Server-2: PulseAudio v: 16.1 running: yes
  Sound Server-3: PipeWire v: 0.3.58 running: yes
Network:
  Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 00:14.3
    chip-ID: 8086:a0f0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000
    bus-ID: 01:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp1s0 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 3-10:5 chip-ID: 8087:0026 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 2.29 TiB used: 13.98 GiB (0.6%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Toshiba
    model: KBG40ZNV512G MEMORY size: 476.94 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: AEJA0104 temp: 29.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Western Digital model: WD My
    Passport 0820 size: 1.82 TiB block-size: physical: 512 B logical: 512 B
    type: N/A serial: <filter> rev: 1007 scheme: MBR
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 58.59 GiB size: 57.37 GiB (97.92%) used: 12.29 GiB (21.4%)
    fs: ext4 dev: /dev/nvme0n1p8 maj-min: 259:8 label: N/A
    uuid: 5a52655d-1460-4808-9438-34f90bb6cf87
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%) used: 316 KiB
    (0.1%) fs: vfat dev: /dev/nvme0n1p6 maj-min: 259:6 label: NO_LABEL
    uuid: 6C27-ED68
  ID-3: /home raw-size: 37.66 GiB size: 36.77 GiB (97.64%) used: 1.69 GiB
    (4.6%) fs: ext4 dev: /dev/nvme0n1p9 maj-min: 259:9 label: N/A
    uuid: 568b6755-36ff-4520-a3c4-4049fc48e0d7
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 19.53 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/nvme0n1p7 maj-min: 259:7 label: N/A
    uuid: 53061de9-d0d0-4ea1-a624-59e13c8362c9
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 260 MiB fs: vfat label: ESP
    uuid: 5837-EFB2
  ID-2: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-3: /dev/nvme0n1p3 maj-min: 259:3 size: 346.67 GiB fs: ntfs
    label: TIS0041000H uuid: 2A46386A46383941
  ID-4: /dev/nvme0n1p4 maj-min: 259:4 size: 990 MiB fs: ntfs label: WinRE
    uuid: 681E3AD91E3AA04C
  ID-5: /dev/nvme0n1p5 maj-min: 259:5 size: 11.84 GiB fs: vfat
    label: HDDRECOVERY uuid: 669B-719B
  ID-6: /dev/sda1 maj-min: 8:1 size: 1.82 TiB fs: ntfs label: My Passport
    uuid: F474B7AA74B76DCC
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 3-3:2 info: Dell MS116 Optical Mouse type: Mouse
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s
    power: 100mA chip-ID: 413c:301a class-ID: 0301
  Device-2: 3-4:3 info: Sunplus Innovation USB Camera type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 1bcf:2087 class-ID: 0e02 serial: <filter>
  Device-3: 3-6:4 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
    class-ID: ff00 serial: <filter>
  Device-4: 3-10:5 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026
    class-ID: e001
  Hub-4: 4-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Device-1: 4-1:2 info: Western Digital My Passport Ultra (WDBMWV WDBZFP)
    type: Mass Storage driver: usb-storage interfaces: 1 rev: 3.0 speed: 5 Gb/s
    power: 896mA chip-ID: 1058:0820 class-ID: 0806 serial: <filter>
Sensors:
  System Temperatures: cpu: 45.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 251 Uptime: 3m wakeups: 188 Init: systemd v: 251
  default: graphical tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6
  Packages: pm: pacman pkgs: 1289 libs: 348 tools: pamac,yay pm: flatpak
  pkgs: 0 Shell: Zsh v: 5.9 default: Bash v: 5.1.16 running-in: konsole
  inxi: 3.3.22

And from

journalctl -b -| grep iwlwifi

Oct 27 21:32:58 S2 kernel: iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
Oct 27 21:32:58 S2 kernel: iwlwifi 0000:00:14.3: api flags index 2 larger than supported by driver
Oct 27 21:32:58 S2 kernel: iwlwifi 0000:00:14.3: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.37
Oct 27 21:32:58 S2 kernel: iwlwifi 0000:00:14.3: loaded firmware version 66.f1c864e0.0 QuZ-a0-hr-b0-66.ucode op_mode iwlmvm now
Oct 27 21:32:58 S2 kernel: iwlwifi 0000:00:14.3: Detected Intel(R) Wi-Fi 6 AX201 160MHz, REV=0x354
Oct 27 21:32:58 S2 kernel: iwlwifi 0000:00:14.3: Detected RF HR B5, rfid=0x10a100
Oct 27 21:32:58 S2 kernel: iwlwifi 0000:00:14.3: base HW address: 10:51:07:55:83:b3
Oct 27 21:32:58 S2 kernel: iwlwifi 0000:00:14.3 wlo1: renamed from wlan0
Oct 27 21:32:58 S2 NetworkManager[435]: <info>  [1666866778.9423] rfkill0: found Wi-Fi radio killswitch (at /sys/devices/pci0000:00/0000:00:14.3/ieee80211/phy0/rfkill0) (driver iwlwifi)
Oct 27 10:50:17 S2 plasmashell[780]: org.kde.klipper: Invalid or non-local url for preview:  QUrl("iwlwifi")

I have exactly the same issue on a Dell latitude 5410 with same adapter. It happened twice and now can’t resume wifi at all.
Did you fix it?

1 Like

No. I’ll let you know if I work it out. If you could share anything that works too it would be appreciated.

Simply disable wifi powersave mode :wink:

better check;

I did this and everything seems fine (been 2 days)

nmcli networking on

Yes, it’s got to do with power save wifi mode.
I hope I disabled it everywhere in settings