Wifi card Intel AX200 not showing up on ip addr show

Hey! This is my first post so sorry if I’m not helping providing the relevant info.

So there’s this problem with my WiFi, it isn’t working nor showing up any connections available, I’ve tried some solutions downloading the driver of Intel and uninstalling the rest, with no luck.

I moved on trying to see if the iwlmvm module presented any troubles, first with trying to unload it and load it back up with no errors and then seeing if in the dmseg there’s anything, and it doesn’t seems to be anything wrong besides it tries to init with no error logged despite it besides “api flags index 2 larger than supported by driver”

Now I’ve ran out of ideas, although it seems to load the driver when i do lsmod and it shows up on inxi, yet not in ip addr show, as far as i know the problem is caused because there should be an interface connected with the card but it doesn’t appears.

Here i leave some of the logs that the commands show;

inxi --admin --verbosity=7 --filter --widthPreformatted text

...
Network:
  Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
    speed: 5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:2723 class-ID: 0280
  Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152
    bus-ID: 4-2:3 chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
  IF: enp4s0f3u2 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 5-4:3
    chip-ID: 8087:0029 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
...

ip addr show

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
3: enp4s0f3u2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether 0c:37:96:15:c6:e4 brd ff:ff:ff:ff:ff:ff
    inet 192.168.1.93/24 brd 192.168.1.255 scope global dynamic noprefixroute enp4s0f3u2
       valid_lft 27770sec preferred_lft 27770sec
    inet6 fe80::2dd6:b243:9302:6520/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever

dmsg | less

...
[    3.601972] iwlwifi 0000:02:00.0: enabling device (0000 -> 0002)
[    3.604737] cryptd: max_cpu_qlen set to 1000
[    3.679662] usbcore: registered new interface driver cdc_ether
[    3.691662] AVX2 version of gcm_enc/dec engaged.
[    3.691753] AES CTR mode by8 optimization enabled
[    3.694449] usbcore: registered new interface driver r8153_ecm
[    3.696440] i8042: PNP: No PS/2 controller found.
[    3.696608] iwlwifi 0000:02:00.0: api flags index 2 larger than supported by driver
[    3.696631] iwlwifi 0000:02:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.37
[    3.697010] iwlwifi 0000:02:00.0: loaded firmware version 66.f1c864e0.0 cc-a0-66.ucode op_mode iwlmvm
...
[    4.072164] iwlwifi 0000:02:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    4.078278] Bluetooth: hci0: Found device firmware: intel/ibt-20-1-3.sfi
[    4.078345] Bluetooth: hci0: Boot Address: 0x24800
[    4.078348] Bluetooth: hci0: Firmware Version: 21-22.22
[    4.078349] Bluetooth: hci0: Firmware already loaded
[    4.082726] mousedev: PS/2 mouse device common for all mice
[    4.120178] NET: Registered PF_QIPCRTR protocol family
[    4.222828] iwlwifi 0000:02:00.0: retry init count 0
[    4.224370] iwlwifi 0000:02:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
...
[    4.389149] iwlwifi 0000:02:00.0: retry init count 1
[    4.390668] iwlwifi 0000:02:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    4.447437] intel_rapl_common: Found RAPL domain package
[    4.447441] intel_rapl_common: Found RAPL domain core
[    4.539949] iwlwifi 0000:02:00.0: retry init count 2
...

Edit: Formated some of the text and improved redaction

1 try different kernel
2 disable fastboot in windows and some bioses have also the fastboot setting so check bios also
3 disable bluetooth, reboot and try again

1 Like

As you see it tries to initialize, but failed and retries again… There seems to be no error message because it is hidden in debug log. So I guess it is blocked by the UEFI firmware.

1 Like

Well, i don’t quite know how to put this in any words but this problem may have just fixed itself (?

2 disable fastboot in windows and some bioses have also the fastboot setting so check bios also

I did this first, since I’m new to linux, i didn’t wanted to brick my distro (this is my 3rd time installing it)

Thing is, i didn’t went to windows, and i already had fastboot deactivated, despite it i just went to check and saw it indeed had it as i thought, proceed to save & exit, boot up manjaro to gladly see my wifi working again.

So I guess it is blocked by the UEFI firmware.

I thought this may be the possibility and somehow the bios forgot the option (?

Well but problem is fixed for now! Thanks for your help