WiFi and Bluetooth does not work

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1

So I was playing some games with my Bluetooth headset and suddenly the Bluetooth connection ended. When I was checking the Bluetooth settings I noticed that Bluetooth was entirely not working, and Wifi also was not working. I tried ethernet but that also does not work anymore.

Here’s some inxi output

inxi -Fazy

System:
  Kernel: 5.19.17-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.19-x86_64
    root=UUID=8fcce604-0669-4d22-b5bd-536dfb418a74 rw quiet
    resume=UUID=e660a3a9-11de-47f0-88a5-6b76d91879bb udev.log_priority=3
  Desktop: i3 v: 4.22 info: polybar vt: 1 dm: SDDM Distro: Manjaro Linux
    base: Arch Linux
Machine:
  Type: Laptop System: HP product: HP Laptop 15-da0xxx v: Type1ProductConfigId
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 84AA v: 82.52 serial: <superuser required> UEFI: Insyde
    v: F.36 date: 02/03/2021
CPU:
  Info: model: Intel Celeron N4000 bits: 64 type: MCP arch: Goldmont Plus
    level: v2 built: 2017 process: Intel 14nm family: 6 model-id: 0x7A (122)
    stepping: 1 microcode: 0x3E
  Topology: cpus: 1x cores: 2 smt: <unsupported> cache: L1: 112 KiB
    desc: d-2x24 KiB; i-2x32 KiB L2: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 796 min/max: 800/2600 scaling: driver: intel_cpufreq
    governor: powersave cores: 1: 796 2: 796 bogomips: 4378
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB
    filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel GeminiLake [UHD Graphics 600] vendor: Hewlett-Packard
    driver: i915 v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20
    ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:3185
    class-ID: 0300
  Device-2: Quanta HP TrueVision HD Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5:6 chip-ID: 0408:5362
    class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.8 compositor: Picom v: git-982bb driver:
    X: loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99")
    s-diag: 414mm (16.31")
  Monitor-1: eDP-1 model: AU Optronics 0x70ec built: 2017 res: 1366x768
    hz: 60 dpi: 101 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: 1366x768
  API: OpenGL v: 4.6 Mesa 23.0.3 renderer: Mesa Intel UHD Graphics 600 (GLK
    2) direct-render: Yes
Audio:
  Device-1: Intel Celeron/Pentium Silver Processor High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    alternate: snd_soc_skl, snd_soc_avs, snd_sof_pci_intel_apl bus-ID: 00:0e.0
    chip-ID: 8086:3198 class-ID: 0403
  API: ALSA v: k5.19.17-2-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 0.3.70 status: off with: 1: pipewire-pulse
    status: off 2: pipewire-media-session status: off 3: pipewire-alsa
    type: plugin tools: pactl,pw-cat,pw-cli
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: 2000 bus-ID: 01:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
    vendor: Hewlett-Packard driver: rtl8821ce v: N/A modules: rtw88_8821ce,8821ce
    pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 1000 bus-ID: 02:00.0
    chip-ID: 10ec:c821 class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  IF-ID-1: br-96a17d5f9015 state: down mac: <filter>
  IF-ID-2: docker0 state: down mac: <filter>
  IF-ID-3: ipv6leakintrf0 state: unknown speed: N/A duplex: N/A mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth 4.2 Adapter driver: btusb v: 0.8 type: USB
    rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-4:5 chip-ID: 0bda:b00a
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 465.76 GiB used: 172.31 GiB (37.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Toshiba model: MQ01ABF050
    size: 465.76 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 5400 serial: <filter> fw-rev: 4C scheme: GPT
Partition:
  ID-1: / raw-size: 104 GiB size: 101.81 GiB (97.89%) used: 44.58 GiB (43.8%)
    fs: ext4 dev: /dev/sda8 maj-min: 8:8
  ID-2: /boot/efi raw-size: 511 MiB size: 510 MiB (99.80%)
    used: 160 KiB (0.0%) fs: vfat dev: /dev/sda1 maj-min: 8:1
  ID-3: /home raw-size: 353.26 GiB size: 347.15 GiB (98.27%)
    used: 127.73 GiB (36.8%) fs: ext4 dev: /dev/sda9 maj-min: 8:9
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/sda5 maj-min: 8:5
Sensors:
  System Temperatures: cpu: 45.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 118 Uptime: 8m wakeups: 1 Memory: available: 7.58 GiB
  used: 856.4 MiB (11.0%) Init: systemd v: 252 default: graphical
  tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7 Packages: 1777
  pm: pacman pkgs: 1768 libs: 455 tools: pamac pm: flatpak pkgs: 9 Shell: Zsh
  v: 5.9 running-in: kitty inxi: 3.3.27
2

Hi @xebeoc ,
Did you try with another kernel? I tink you are not aware that this kernel is EOL.

Regards,

3

Oh, is that so. Thank you I will try updating system.

4

All of your network devices are down, are you in “Airplane Mode”

1 Like
5

No, and also I tried to manjaro-chroot and update system but network isn’t also working in recovery usb even though network shows it’s connected.

6

This is a driver issue and has absolutely nothing to do with i3wm.

That being said, the driver for RTL8821CE was definitely in kernel 5.19, but you should update to 6.1 because 5.19 no longer receives security updates.

1 Like
7

How do I update the kernel? Network isn’t working.

edit : sorry I think I accidentally tagged it as i3wm

8

Try to chroot in from a newer ISO, or just reinstall from a current ISO.

9

Does your laptop have a hardware switch for networking, either a physical one or a combo key like Fn + F2 or something, somehow you have physically disabled all of your network devices…

1 Like
10

What do you mean by a newer iso?

11

I don’t think so.

12

All Laptops have either a physical switch or a key combo, what model is your HP laptop?

13

what is the output from a terminal of ;

sudo rfkill

1 Like
14

My Laptop model is

HP 15-da0019tu

And,

sudo rfkill

ID TYPE      DEVICE      SOFT      HARD
 0 bluetooth hci0   unblocked unblocked
 1 wlan      phy0   unblocked unblocked
15

OK, well, your inxi shows your radio rfkill state 0, so it is disabled, but the hardware shows it is not locked… That laptop appears to have a function key with an airplane icon, so it does have an airplane mode. Try to enabling , disabling that see what happens.

And just to make sure , check that network manager service is up and running. from terminal run;

sudo systemctl status NetworkManager

16

I tried that, btw my laptop is showing its connected to a Wifi, but anything that needs data still doesn’t work. Network manager shows that it’s active without any issues.

17

A newer installation medium. You’re using an installation medium with an end-of-life kernel.

18

Ok I updated everything using recovery disk and chroot, but wifi is still not working. The kernel is Linux61

19

Hi @xebeoc ,
I have a question for you. Are you running docker? Maybe, you have to disable it an try to run the following commands , in order to help you.

lspci -k 

ip link set wlo1 up

Also, you can find more information in the following post:
‘Network configuration/Wireless - ArchWiki’

Regards

20

I am running docker, i uninstalled it since I don’t use it anymore. nothing changed tho,

00:00.0 Host bridge: Intel Corporation Gemini Lake Host Bridge (rev 03)
	Subsystem: Hewlett-Packard Company Gemini Lake Host Bridge
00:00.1 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Dynamic Platform and Thermal Framework Processor Participant (rev 03)
	Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor Dynamic Platform and Thermal Framework Processor Participant
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device_pci_legacy
00:00.3 System peripheral: Intel Corporation Celeron/Pentium Silver Processor Gaussian Mixture Model (rev 03)
	Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor Gaussian Mixture Model
00:02.0 VGA compatible controller: Intel Corporation GeminiLake [UHD Graphics 600] (rev 03)
	Subsystem: Hewlett-Packard Company GeminiLake [UHD Graphics 600]
	Kernel driver in use: i915
	Kernel modules: i915
00:0e.0 Audio device: Intel Corporation Celeron/Pentium Silver Processor High Definition Audio (rev 03)
	Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor High Definition Audio
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel, snd_soc_skl, snd_soc_avs, snd_sof_pci_intel_apl
00:0f.0 Communication controller: Intel Corporation Celeron/Pentium Silver Processor Trusted Execution Engine Interface (rev 03)
	Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor Trusted Execution Engine Interface
	Kernel driver in use: mei_me
	Kernel modules: mei_me
00:12.0 SATA controller: Intel Corporation Celeron/Pentium Silver Processor SATA Controller (rev 03)
	Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor SATA Controller
	Kernel driver in use: ahci
00:14.0 PCI bridge: Intel Corporation Gemini Lake PCI Express Root Port (rev f3)
	Subsystem: Hewlett-Packard Company Gemini Lake PCI Express Root Port
	Kernel driver in use: pcieport
00:14.1 PCI bridge: Intel Corporation Gemini Lake PCI Express Root Port (rev f3)
	Subsystem: Hewlett-Packard Company Gemini Lake PCI Express Root Port
	Kernel driver in use: pcieport
00:15.0 USB controller: Intel Corporation Celeron/Pentium Silver Processor USB 3.0 xHCI Controller (rev 03)
	Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor USB 3.0 xHCI Controller
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci
00:1f.0 ISA bridge: Intel Corporation Celeron/Pentium Silver Processor LPC Controller (rev 03)
	Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor LPC Controller
00:1f.1 SMBus: Intel Corporation Celeron/Pentium Silver Processor Gaussian Mixture Model (rev 03)
	Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor Gaussian Mixture Model
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
	DeviceName: Hanksville Gbe Lan Connection
	Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
	Kernel driver in use: r8169
	Kernel modules: r8169
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter
	DeviceName: WLAN
	Subsystem: Hewlett-Packard Company RTL8821CE 802.11ac PCIe Wireless Network Adapter
	Kernel modules: rtw88_8821ce

and the iplink command just says cannot find device.