When to use yay, when to build yourself?

Officially, AUR helpers such as yay are unsupported. The “proper” procedure involves manually building the package with makepkg.

Practically, most AUR helpers now simply automate the steps – some time ago, a few helpers actually added custom steps that could contribute to fail builds.
You can prefer using a AUR helper, though if a build fails, it may be worth trying the proper way.

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