Webcam microphone doesn't work

I got a webcam with a microphone off amazon: https://www.amazon.com/gp/product/B07MVY1H9V
and I’m on a desktop, using the i3 distro of manjaro. alsamixer sees the microphone, but when I try to record things with audacity, nothing shows, and when I try testing with zoom/google meet, nothing shows. Not sure what to do?

:+1: Welcome to Manjaro! :+1:

Please read this:


and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…

:innocent:

P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU you have, …

Thanks for the suggestions. Here’s inxi --full --verbosity=7 --filter --no-host

System:
  Kernel: 5.7.14-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.1.0 
  Desktop: i3 4.18.2 info: i3bar dm: LightDM 1.30.0 Distro: Manjaro Linux 
Machine:
  Type: Desktop System: Micro product: B244 v: 1.0 serial: <filter> 
  Mobo: ASRock model: A320M-HDV R4.0 serial: <filter> 
  UEFI: American Megatrends v: P3.70F date: 01/15/2020 
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard 
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
  status: Discharging 
Memory:
  RAM: total: 5.79 GiB used: 2.48 GiB (42.9%) 
  RAM Report: 
  permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Topology: Quad Core model: AMD Ryzen 5 3400G with Radeon Vega Graphics 
  bits: 64 type: MT MCP arch: Zen+ rev: 1 L2 cache: 2048 KiB 
  bogomips: 59231 
  Speed: 1315 MHz min/max: 1400/3700 MHz boost: enabled 
  Core speeds (MHz): 1: 1259 2: 1260 3: 1259 4: 1260 5: 1260 6: 1259 
  7: 1260 8: 1259 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 
  bmi1 bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc 
  cpb cpuid cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c 
  flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf 
  lahf_lm lbrv lm mca mce misalignsse mmx mmxext monitor movbe msr mtrr 
  mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae pat 
  pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb 
  pfthreshold pge pni popcnt pse pse36 rdrand rdseed rdtscp rep_good sep 
  sev sha_ni skinit smap smca sme smep ssbd sse sse2 sse4_1 sse4_2 sse4a 
  ssse3 succor svm svm_lock syscall tce topoext tsc tsc_scale 
  v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt xgetbv1 xsave xsavec 
  xsaveerptr xsaveopt xsaves 
Graphics:
  Device-1: AMD Picasso driver: amdgpu v: kernel bus ID: 07:00.0 
  chip ID: 1002:15d8 
  Display: x11 server: X.Org 1.20.8 compositor: compton 
  driver: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa 
  resolution: 1600x900~60Hz s-dpi: 96 
  OpenGL: renderer: AMD RAVEN (DRM 3.37.0 5.7.14-1-MANJARO LLVM 10.0.1) 
  v: 4.6 Mesa 20.1.5 direct render: Yes 
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio 
  driver: snd_hda_intel v: kernel bus ID: 07:00.1 chip ID: 1002:15de 
  Device-2: AMD Family 17h HD Audio vendor: ASRock driver: snd_hda_intel 
  v: kernel bus ID: 07:00.6 chip ID: 1022:15e3 
  Device-3: Microdia Webcam Vitade AF type: USB 
  driver: snd-usb-audio,uvcvideo bus ID: 1-1:4 chip ID: 0c45:6366 
  serial: <filter> 
  Sound Server: ALSA v: k5.7.14-1-MANJARO 
Network:
  Device-1: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] 
  driver: iwlwifi v: kernel bus ID: 04:00.0 chip ID: 8086:24fb 
  IF: wlp4s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASRock driver: r8169 v: kernel port: f000 bus ID: 05:00.0 
  chip ID: 10ec:8168 
  IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Drives:
  Local Storage: total: 232.89 GiB used: 62.52 GiB (26.8%) 
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS250G2B0C-00PXH0 
  size: 232.89 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> 
  rev: 211070WD scheme: GPT 
  Message: No Optical or Floppy data was found. 
RAID:
  Message: No RAID data was found. 
Partition:
  ID-1: / size: 191.87 GiB used: 62.50 GiB (32.6%) fs: ext4 
  dev: /dev/nvme0n1p5 label: N/A 
  uuid: 3c1f6537-f49d-417d-927e-4cf969842d51 
  ID-2: /boot/efi size: 252.0 MiB used: 25.1 MiB (10.0%) fs: vfat 
  dev: /dev/nvme0n1p1 label: SYSTEM uuid: 3895-0B1B 
Swap:
  Alert: No Swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p2 size: 128.0 MiB fs: <superuser/root required> 
  label: N/A uuid: N/A 
  ID-2: /dev/nvme0n1p3 size: 36.17 GiB fs: ntfs label: Windows 
  uuid: 74729591729558A6 
  ID-3: /dev/nvme0n1p4 size: 400.0 MiB fs: ntfs label: Windows RE tools 
  uuid: 942A95A72A9586C0 
USB:
  Hub: 1-0:1 info: Full speed (or root) Hub ports: 9 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 
  Device-1: 1-1:4 info: Microdia Webcam Vitade AF type: Video,Audio 
  driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s 
  chip ID: 0c45:6366 serial: <filter> 
  Device-2: 1-4:2 info: Logitech Unifying Receiver type: Keyboard,Mouse 
  driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 
  speed: 12 Mb/s chip ID: 046d:c534 
  Device-3: 1-9:3 info: Intel Wireless-AC 3168 Bluetooth type: Bluetooth 
  driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s chip ID: 8087:0aa7 
  Hub: 2-0:1 info: Full speed (or root) Hub ports: 3 rev: 3.1 
  speed: 10 Gb/s chip ID: 1d6b:0003 
  Hub: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 
  Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 
  speed: 10 Gb/s chip ID: 1d6b:0003 
  Hub: 5-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 
  Hub: 6-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 
  speed: 10 Gb/s chip ID: 1d6b:0003 
Sensors:
  System Temperatures: cpu: 38.4 C mobo: N/A gpu: amdgpu temp: 38 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 242 Uptime: 10h 19m Init: systemd v: 245 Compilers: 
  gcc: 10.1.0 Packages: 1199 pacman: 1193 snap: 6 Shell: Bash v: 5.0.18 
  running in: urxvtd inxi: 3.1.05

and here are a few lines from journalctl (I stripped my username):

Aug 22 09:55:56 systemd[1183]: Reached target Sound Card.
Aug 22 09:55:56 mtp-probe[5391]: bus: 1, device: 4 was not an MTP>
Aug 22 09:55:56 mtp-probe[5391]: checking bus 1, device 4: "/sys/>
Aug 22 09:55:56 kernel: USB Video Class driver (1.1.1)
Aug 22 09:55:56 kernel: usbcore: registered new interface driver >
Aug 22 09:55:56 kernel: input: USB Camera: USB Camera as /devices>
Aug 22 09:55:56 kernel: uvcvideo 1-1:1.0: Entity type for entity >
Aug 22 09:55:56 kernel: uvcvideo 1-1:1.0: Entity type for entity >
Aug 22 09:55:56 kernel: uvcvideo 1-1:1.0: Entity type for entity >
Aug 22 09:55:56 kernel: uvcvideo 1-1:1.0: Entity type for entity >
Aug 22 09:55:55 kernel: uvcvideo: Found UVC 1.00 device USB Camer>
Aug 22 09:55:55 kernel: usbcore: registered new interface driver >
Aug 22 09:55:55 kernel: usb 1-1: 3:1: cannot get freq at ep 0x84
Aug 22 09:55:55 kernel: videodev: Linux video capture interface: >
Aug 22 09:55:55 kernel: mc: Linux media interface: v0.10
Aug 22 09:55:55 mtp-probe[5350]: bus: 1, device: 4 was not an MTP>
Aug 22 09:55:55 mtp-probe[5350]: checking bus 1, device 4: "/sys/>
Aug 22 09:55:55 kernel: usb 1-1: SerialNumber: SN0001
Aug 22 09:55:55 kernel: usb 1-1: Manufacturer: USB Camera
Aug 22 09:55:55 kernel: usb 1-1: Product: USB Camera
Aug 22 09:55:55 kernel: usb 1-1: New USB device strings: Mfr=2, P>
Aug 22 09:55:55 kernel: usb 1-1: New USB device found, idVendor=0>
Aug 22 09:55:54 kernel: usb 1-1: new high-speed USB device number>
  • Audio section in inxi looks good.

  • journalctl output is stripped beyond the 80th column. :sob:

  • What is the output of:

    arecord --list-devices
    

:question:

Sorry sorry! Here’s journalctl again:

Aug 22 13:52:48 kernel: usb 1-1: 3:1: cannot get freq at ep 0x84
Aug 22 13:52:48 kernel: usb 1-1: 3:1: cannot get freq at ep 0x84
Aug 22 13:52:48 systemd[1186]: Reached target Sound Card. 
Aug 22 13:52:48 mtp-probe[11017]: bus: 1, device: 4 was not an MTP device
Aug 22 13:52:48 mtp-probe[11017]: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:01.2/0000:01:00.0/usb1/1-1" 
Aug 22 13:52:48 kernel: USB Video Class driver (1.1.1)
Aug 22 13:52:48 kernel: usbcore: registered new interface driver uvcvideo
Aug 22 13:52:48 kernel: input: USB Camera: USB Camera as /devices/pci0000:00/0000:00:01.2/0000:01:00.0/usb1/1-1/1-1:1.0/input/input31
Aug 22 13:52:48 kernel: uvcvideo 1-1:1.0: Entity type for entity Camera 1 was not initialized! 
Aug 22 13:52:48 kernel: uvcvideo 1-1:1.0: Entity type for entity Processing 2 was not initialized!
Aug 22 13:52:48 kernel: uvcvideo 1-1:1.0: Entity type for entity Extension 3 was not initialized!
Aug 22 13:52:48 kernel: uvcvideo 1-1:1.0: Entity type for entity Extension 4 was not initialized!
Aug 22 13:52:48 kernel: uvcvideo: Found UVC 1.00 device USB Camera (0c45:6366)
Aug 22 13:52:48 kernel: usbcore: registered new interface driver snd-usb-audio
Aug 22 13:52:48 kernel: usb 1-1: 3:1: cannot get freq at ep 0x84 
Aug 22 13:52:48 kernel: videodev: Linux video capture interface: v2.00
Aug 22 13:52:48 kernel: mc: Linux media interface: v0.10

And here’s arecord --list-devices

**** List of CAPTURE Hardware Devices ****
card 1: Generic_1 [HD-Audio Generic], device 0: ALC887-VD Analog [ALC887-VD Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 2: ALC887-VD Alt Analog [ALC887-VD Alt Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: Camera [USB Camera], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Weird. that all looks good…

Does it work anywhere? (I.E. Cheese, Skype, …)

:open_mouth:

Nope, can’t get any audio through anywhere. This is the second webcam I’ve tried, though so I’d be surprised if it’s the webcam

After trying it on an ubuntu liveusb, then on my ubuntu laptop and then on a friend’s mac laptop, I think I can definitively say that it’s the camera. I guess it had nothing to do with the OS, after all. Thanks for the help!

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