Wacom Tablet in dmesg but not in `xsetwacom` output

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I am trying to get my Wacom Intous Pro to work. This is my dmesg | tail after plugging it in:

[ 3480.486804] usb 1-4: Manufacturer: Wacom Co,.Ltd.
[ 3480.486806] usb 1-4: SerialNumber: 7AQ00B1005444
[ 3480.527347] input: Wacom Co,.Ltd. Wacom Intuos Pro L Mouse as /devices/pci0000:00/0000:00:01.3/0000:01:00.0/usb1/1-4/1-4:1.0/0003:056A:0358.000B/input/input35
[ 3480.527436] input: Wacom Co,.Ltd. Wacom Intuos Pro L as /devices/pci0000:00/0000:00:01.3/0000:01:00.0/usb1/1-4/1-4:1.0/0003:056A:0358.000B/input/input36
[ 3480.527504] hid-generic 0003:056A:0358.000B: input,hiddev98,hidraw4: USB HID v1.10 Mouse [Wacom Co,.Ltd. Wacom Intuos Pro L] on usb-0000:01:00.0-4/input0
[ 3480.546579] hid-generic 0003:056A:0358.000C: hiddev99,hidraw5: USB HID v1.10 Device [Wacom Co,.Ltd. Wacom Intuos Pro L] on usb-0000:01:00.0-4/input2
[ 3488.634748] audit: type=1100 audit(1621503441.131:96): pid=10533 uid=1000 auid=1000 ses=1 subj==unconfined msg='op=PAM:authentication grantors=pam_faillock,pam_permit,pam_faillock acct="jakiw" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 3488.636020] audit: type=1101 audit(1621503441.134:97): pid=10533 uid=1000 auid=1000 ses=1 subj==unconfined msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_time acct="jakiw" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 3488.636248] audit: type=1110 audit(1621503441.134:98): pid=10533 uid=1000 auid=1000 ses=1 subj==unconfined msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 3488.638762] audit: type=1105 audit(1621503441.138:99): pid=10533 uid=1000 auid=1000 ses=1 subj==unconfined msg='op=PAM:session_open grantors=pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'

Nevertheless xsetwacom --list devices does not output anything. Does anyone know how to proceed?

P.S.: I already tried troubleshooting using the section " Tablet recognized but xsetwacom and similar tools do not display it" in the Arch Wiki about Wacom, by moving the tablet configuration files to the end (90-...). It did not help.

1 Like

sudo pacman -S kcm-wacomtablet

That will install also the xf86-input-wacom

But probably you did that already.

You don’t have to edit anything, nor move files around, but you have to unplug and plug back the tablet after boot/reboot. Simply since the 5.2 kernel the tablet even tho recognized is not working at first, only if is reconnected once the user reaches the Desktop.

In Settings you will have then the ability to set things up under Input Devices:

image

Do not mix those settings with xsetwacom commands, and do not use the Wacom tablet finder as it will render useless the:
~/.config/wacomtablet-kderc
and
~/.config/tabletprofilesrc

and you need to delete them and start over in Settings …

Thank you for the answer. I restarted my computer but it does not help. I am on kernel 5.12. The files .config/wacomtablet-kderc and .config/tabletprofilesrc do not exist on my computer, even after using Wacom Tablet Finder. The settings section looks like this


Clicking on Manually register a tablet device opens the Wacom Tablet Finder, which is not able to see the tablet.

As i said

You have to disconnect and reconnect the tablet each boot/reboot.
Make sure you connect it via USB 2.
See this page https://linuxwacom.github.io/ and at the bottom there are 3 links for the kernel driver, X server driver and libwacom projects, where you can submit an issue, but i know for sure the wacom intuos pro should work.

I followed your tips. I restarted and reconnected afterwards when I was already on the Desktop. Still no success. I also know it can’t be the drivers since the tablet works under Manjaro Gnome on my laptop. My Desktop, where it does not work, runs KDE.

Please go to Settings > Startup and Shutdown > Background Services
and check the status of Wacom Tablet service

Then is either something you messed up in KDE Plasma install, the USB port you connect the tablet is faulty or not compatible (should NOT be USB3).

Create a TMP user on your KDE Plasma install, log into it and test the tablet. If works, then the issue is at your current user level.