USB ports stop working suddenly (possible after system update)

mimor · 29 September 2021 18:25

All external USB ports of my laptop suddenly does not work. (Possible by system update?)
It works fine in Windows and the first about 5 seconds after entered SDDM, so I believe it’s not a hardware issue.
I’ve tried to set usbcore.autosuspend=-1 in grub config, but it does not work for me.
It only happen while I am using battery, so I think it’s power management related problem.

This is inxi result:

System:
  Kernel: 5.10.70-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 
  root=UUID=c45aad1d-dca9-4688-a3e4-9dd0f1f5bb70 rw splash apparmor=1 
  security=apparmor udev.log_priority=3 usbcore.autosuspend=-1 
  Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Laptop System: HP product: HP EliteBook 735 G5 v: DBXEnabled 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: HP model: 83DA v: KBC Version 08.5C.00 serial: <filter> UEFI: HP 
  v: Q81 Ver. 01.14.00 date: 10/18/2020 
Battery:
  ID-1: BAT0 charge: 6.3 Wh (16.9%) condition: 37.2/50.2 Wh (74.0%) 
  volts: 10.5 min: 11.6 model: Hewlett-Packard Primary type: Li-ion 
  serial: <filter> status: Discharging cycles: 251 
Memory:
  RAM: total: 14.64 GiB used: 3.44 GiB (23.5%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: AMD Ryzen 5 PRO 2500U w/ Radeon Vega Mobile Gfx 
  bits: 64 type: MT MCP arch: Zen family: 17 (23) model-id: 11 (17) 
  stepping: 0 microcode: 8101016 cache: L2: 2 MiB bogomips: 31958 
  Speed: 1222 MHz min/max: 1600/2000 MHz boost: enabled Core speeds (MHz): 
  1: 1222 2: 1209 3: 1219 4: 1221 5: 1349 6: 1251 7: 1205 8: 1219 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm mca 
  mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl 
  npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb 
  perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36 
  rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni skinit smap smca sme 
  smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock syscall tce 
  topoext tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt 
  xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] 
  vendor: Hewlett-Packard driver: amdgpu v: kernel bus-ID: 04:00.0 
  chip-ID: 1002:15dd class-ID: 0300 
  Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: 
  loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa 
  display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: eDP res: 1920x1080 hz: 60 dpi: 166 size: 293x165mm (11.5x6.5") 
  diag: 336mm (13.2") 
  OpenGL: renderer: AMD Radeon Vega 8 Graphics (RAVEN DRM 3.40.0 
  5.10.70-1-MANJARO LLVM 12.0.1) 
  v: 4.6 Mesa 21.2.3 direct render: Yes 
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus-ID: 04:00.1 chip-ID: 1002:15de 
  class-ID: 0403 
  Device-2: AMD Family 17h HD Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus-ID: 04:00.6 chip-ID: 1022:15e3 
  class-ID: 0403 
  Sound Server-1: ALSA v: k5.10.70-1-MANJARO running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 15.0 running: yes 
  Sound Server-4: PipeWire v: 0.3.38 running: yes 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 3300 bus-ID: 01:00.0 
  chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp1s0f0 state: down mac: <filter> 
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: 3000 
  bus-ID: 02:00.0 chip-ID: 8086:24fd class-ID: 0280 
  IF: wlp2s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  IF-ID-1: docker0 state: up speed: 10000 Mbps duplex: unknown mac: <filter> 
  IP v4: <filter> scope: global broadcast: <filter> 
  IP v6: <filter> scope: link 
  IF-ID-2: veth06c2687 state: up speed: 10000 Mbps duplex: full mac: <filter> 
  IF-ID-3: veth0ef5157 state: up speed: 10000 Mbps duplex: full mac: <filter> 
  IF-ID-4: veth1890cff state: up speed: 10000 Mbps duplex: full mac: <filter> 
  IF-ID-5: veth67abc8a state: up speed: 10000 Mbps duplex: full mac: <filter> 
  IF-ID-6: vethff2c0de state: up speed: 10000 Mbps duplex: full mac: <filter> 
  WAN IP: <filter> 
Bluetooth:
  Message: No bluetooth data found. 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 476.94 GiB used: 244.62 GiB (51.3%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZVLB512HBJQ-00000 
  size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 type: SSD serial: <filter> rev: EXF7201Q temp: 41.9 C scheme: GPT 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 120.94 GiB size: 118.54 GiB (98.02%) 
  used: 109.31 GiB (92.2%) fs: ext4 dev: /dev/nvme0n1p6 maj-min: 259:6 
  label: N/A uuid: c45aad1d-dca9-4688-a3e4-9dd0f1f5bb70 
  ID-2: /boot/efi raw-size: 99 MiB size: 95 MiB (95.96%) 
  used: 25.9 MiB (27.2%) fs: vfat dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: 8248-718A 
  ID-3: /mnt/data raw-size: 216 GiB size: 216 GiB (100.00%) 
  used: 135.28 GiB (62.6%) fs: ntfs dev: /dev/nvme0n1p5 maj-min: 259:5 
  label: Data uuid: 0D1F15C30D1F15C3 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 499 MiB fs: ntfs 
  label: \xe6\x81\xa2\xe5\xa4\x8d uuid: B82247F62247B7E0 
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 16 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
  ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 139.4 GiB fs: ntfs label: N/A 
  uuid: 023852F73852E8E5 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-5: 5-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 50.8 C mobo: 30.0 C gpu: amdgpu temp: 50.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 315 Uptime: 2m wakeups: 1 Init: systemd v: 249 tool: systemctl 
  Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: pacman: 1583 lib: 411 
  flatpak: 0 Shell: fish v: 3.3.1 running-in: yakuake inxi: 3.3.06

This is lsusb result:

Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 046d:c53f Logitech, Inc. USB Receiver
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

(btw, the Logitech USB Receiver in list does not disappear after I unplug the receiver)

This is lspci result:

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 PCIe GPP Bridge [6:0]
00:01.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 PCIe GPP Bridge [6:0]
00:01.7 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 PCIe GPP Bridge [6:0]
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Internal PCIe GPP Bridge 0 to Bus A
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Internal PCIe GPP Bridge 0 to Bus B
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 7
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0e)
01:00.1 Serial controller: Realtek Semiconductor Co., Ltd. RTL8111xP UART #1 (rev 0e)
01:00.2 Serial controller: Realtek Semiconductor Co., Ltd. RTL8111xP UART #2 (rev 0e)
01:00.3 IPMI Interface: Realtek Semiconductor Co., Ltd. RTL8111xP IPMI interface (rev 0e)
01:00.4 USB controller: Realtek Semiconductor Co., Ltd. RTL811x EHCI host controller (rev 0e)
02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
03:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983
04:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] (rev d1)
04:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio Controller
04:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Raven USB 3.1
04:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Raven USB 3.1
04:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
04:00.7 Non-VGA unclassified device: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/Renoir Non-Sensor Fusion Hub KMDF driver
05:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 61)

This is dmesg | grep usb full output:

[    0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 root=UUID=c45aad1d-dca9-4688-a3e4-9dd0f1f5bb70 rw splash apparmor=1 security=apparmor udev.log_priority=3 usbcore.autosuspend=-1
[    0.078159] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 root=UUID=c45aad1d-dca9-4688-a3e4-9dd0f1f5bb70 rw splash apparmor=1 security=apparmor udev.log_priority=3 usbcore.autosuspend=-1
[    0.334617] usbcore: registered new interface driver usbfs
[    0.334617] usbcore: registered new interface driver hub
[    0.334617] usbcore: registered new device driver usb
[    0.547999] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.10
[    0.548002] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.548005] usb usb1: Product: EHCI Host Controller
[    0.548008] usb usb1: Manufacturer: Linux 5.10.70-1-MANJARO ehci_hcd
[    0.548009] usb usb1: SerialNumber: 0000:01:00.4
[    0.548614] usbcore: registered new interface driver usbserial_generic
[    0.548621] usbserial: USB Serial support registered for generic
[    1.201728] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.10
[    1.201730] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.201732] usb usb2: Product: xHCI Host Controller
[    1.201733] usb usb2: Manufacturer: Linux 5.10.70-1-MANJARO xhci-hcd
[    1.201734] usb usb2: SerialNumber: 0000:04:00.3
[    1.202854] usb usb3: We don't know the algorithms for LPM for this host, disabling LPM.
[    1.202877] usb usb3: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.10
[    1.202878] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.202880] usb usb3: Product: xHCI Host Controller
[    1.202881] usb usb3: Manufacturer: Linux 5.10.70-1-MANJARO xhci-hcd
[    1.202882] usb usb3: SerialNumber: 0000:04:00.3
[    1.205511] usb usb4: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.10
[    1.205513] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.205514] usb usb4: Product: xHCI Host Controller
[    1.205515] usb usb4: Manufacturer: Linux 5.10.70-1-MANJARO xhci-hcd
[    1.205516] usb usb4: SerialNumber: 0000:04:00.4
[    1.206339] usb usb5: We don't know the algorithms for LPM for this host, disabling LPM.
[    1.206376] usb usb5: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.10
[    1.206380] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.206382] usb usb5: Product: xHCI Host Controller
[    1.206385] usb usb5: Manufacturer: Linux 5.10.70-1-MANJARO xhci-hcd
[    1.206387] usb usb5: SerialNumber: 0000:04:00.4
[    1.451130] usb 2-3: new full-speed USB device number 2 using xhci_hcd
[    1.457796] usb 4-1: new high-speed USB device number 2 using xhci_hcd
[    1.600024] usb 4-1: New USB device found, idVendor=05e3, idProduct=0608, bcdDevice=88.32
[    1.600028] usb 4-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[    1.600031] usb 4-1: Product: USB2.0 Hub
[    1.613714] usb 2-3: New USB device found, idVendor=046d, idProduct=c53f, bcdDevice=44.00
[    1.613718] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    1.613720] usb 2-3: Product: USB Receiver
[    1.613722] usb 2-3: Manufacturer: Logitech
[    1.784452] usb 4-2: new high-speed USB device number 3 using xhci_hcd
[    1.997764] usb 4-1.3: new full-speed USB device number 4 using xhci_hcd
[    2.023003] usb 4-2: New USB device found, idVendor=04f2, idProduct=b5e7, bcdDevice= 0.18
[    2.023010] usb 4-2: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[    2.023014] usb 4-2: Product: HP HD Camera
[    2.023017] usb 4-2: Manufacturer: Generic
[    2.023019] usb 4-2: SerialNumber: 0001
[    2.134050] usb 4-1.3: New USB device found, idVendor=138a, idProduct=00ab, bcdDevice= 1.64
[    2.134057] usb 4-1.3: New USB device strings: Mfr=0, Product=0, SerialNumber=1
[    2.134061] usb 4-1.3: SerialNumber: 70dba884e703
[    2.307783] usb 4-1.4: new full-speed USB device number 5 using xhci_hcd
[    2.420808] usb 4-1.4: New USB device found, idVendor=8087, idProduct=0a2b, bcdDevice= 0.10
[    2.420814] usb 4-1.4: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.514474] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb2/2-3/2-3:1.0/0003:046D:C53F.0002/input/input27
[    3.571450] hid-generic 0003:046D:C53F.0002: input,hidraw1: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:04:00.3-3/input0
[    4.143661] usbcore: registered new interface driver btusb
[   11.487850] usb 4-1: USB disconnect, device number 2
[   11.487854] usb 4-1.3: USB disconnect, device number 4
[   11.488302] usb 4-2: Not enough bandwidth for altsetting 0
[   11.488311] usb 4-1.4: USB disconnect, device number 5
[   11.488474] usb 4-2: Not enough bandwidth for altsetting 0
[   11.488580] usbcore: registered new interface driver uvcvideo
[   11.489166] usb 4-2: USB disconnect, device number 3
[   13.834498] usb 2-3: USB disconnect, device number 2
[   13.834672] usbcore: registered new interface driver usbhid
[   13.834674] usbhid: USB HID core driver

And this is kernel log during USB device losing control:

[    3.419340] amdgpu: Topology: Add APU node [0x15dd:0x1002]
[    3.419344] kfd kfd: added device 1002:15dd
[    3.419350] amdgpu 0000:04:00.0: amdgpu: SE 1, SH per SE 1, CU per SH 11, active_cu_number 8
[    3.421749] [drm] fb mappable at 0x90BCA000
[    3.421753] [drm] vram apper at 0x90000000
[    3.421754] [drm] size 8294400
[    3.421756] [drm] fb depth is 24
[    3.421757] [drm]    pitch is 7680
[    3.421875] fbcon: amdgpudrmfb (fb0) is primary device
[    3.439818] Console: switching to colour frame buffer device 240x67
[    3.460346] amdgpu 0000:04:00.0: [drm] fb0: amdgpudrmfb frame buffer device
[    3.471881] amdgpu 0000:04:00.0: amdgpu: ring gfx uses VM inv eng 0 on hub 0
[    3.471886] amdgpu 0000:04:00.0: amdgpu: ring comp_1.0.0 uses VM inv eng 1 on hub 0
[    3.471888] amdgpu 0000:04:00.0: amdgpu: ring comp_1.1.0 uses VM inv eng 4 on hub 0
[    3.471890] amdgpu 0000:04:00.0: amdgpu: ring comp_1.2.0 uses VM inv eng 5 on hub 0
[    3.471892] amdgpu 0000:04:00.0: amdgpu: ring comp_1.3.0 uses VM inv eng 6 on hub 0
[    3.471893] amdgpu 0000:04:00.0: amdgpu: ring comp_1.0.1 uses VM inv eng 7 on hub 0
[    3.471895] amdgpu 0000:04:00.0: amdgpu: ring comp_1.1.1 uses VM inv eng 8 on hub 0
[    3.471896] amdgpu 0000:04:00.0: amdgpu: ring comp_1.2.1 uses VM inv eng 9 on hub 0
[    3.471898] amdgpu 0000:04:00.0: amdgpu: ring comp_1.3.1 uses VM inv eng 10 on hub 0
[    3.471900] amdgpu 0000:04:00.0: amdgpu: ring kiq_2.1.0 uses VM inv eng 11 on hub 0
[    3.471902] amdgpu 0000:04:00.0: amdgpu: ring sdma0 uses VM inv eng 0 on hub 1
[    3.471905] amdgpu 0000:04:00.0: amdgpu: ring vcn_dec uses VM inv eng 1 on hub 1
[    3.471906] amdgpu 0000:04:00.0: amdgpu: ring vcn_enc0 uses VM inv eng 4 on hub 1
[    3.471908] amdgpu 0000:04:00.0: amdgpu: ring vcn_enc1 uses VM inv eng 5 on hub 1
[    3.471910] amdgpu 0000:04:00.0: amdgpu: ring jpeg_dec uses VM inv eng 6 on hub 1
[    3.483724] [drm] Initialized amdgpu 3.40.0 20150101 for 0000:04:00.0 on minor 0
[    3.549849] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb2/2-3/2-3:1.0/0003:046D:C53F.0002/input/input27
[    3.566476] mc: Linux media interface: v0.10
[    3.601700] videodev: Linux video capture interface: v2.00
[    3.605397] hid-generic 0003:046D:C53F.0002: input,hidraw1: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:04:00.3-3/input0
[    3.611421] input: Logitech USB Receiver Mouse as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb2/2-3/2-3:1.1/0003:046D:C53F.0003/input/input28
[    3.611918] input: Logitech USB Receiver Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb2/2-3/2-3:1.1/0003:046D:C53F.0003/input/input29
[    3.639285] uvcvideo: Found UVC 1.50 device HP HD Camera (04f2:b5e7)
[    3.668458] input: Logitech USB Receiver System Control as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb2/2-3/2-3:1.1/0003:046D:C53F.0003/input/input30
[    3.668658] hid-generic 0003:046D:C53F.0003: input,hiddev96,hidraw2: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:04:00.3-3/input1
[    3.669859] uvcvideo: Failed to initialize entity for entity 6
[    3.669863] uvcvideo: Failed to register entities (-22).
[    3.670002] input: HP HD Camera: HP HD Camera as /devices/pci0000:00/0000:00:08.1/0000:04:00.4/usb4/4-2/4-2:1.0/input/input32
[    3.671727] uvcvideo: Found UVC 1.50 device HP HD Camera (04f2:b5e7)
[    3.673112] hid-generic 0003:046D:C53F.0004: hiddev97,hidraw3: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:04:00.3-3/input2
[    3.673196] usbcore: registered new interface driver usbhid
[    3.673199] usbhid: USB HID core driver
[    3.679782] input: HP HD Camera: HP IR Camera as /devices/pci0000:00/0000:00:08.1/0000:04:00.4/usb4/4-2/4-2:1.2/input/input33
[    3.691690] Generic FE-GE Realtek PHY r8169-0-100:00: attached PHY driver [Generic FE-GE Realtek PHY] (mii_bus:phy_addr=r8169-0-100:00, irq=IGNORE)
[    3.768441] usbcore: registered new interface driver uvcvideo
[    3.768444] USB Video Class driver (1.1.1)
[    3.768900] logitech-djreceiver 0003:046D:C53F.0002: hidraw1: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:04:00.3-3/input0
[    3.815255] r8169 0000:01:00.0 enp1s0f0: Link is Down
[    4.032254] logitech-djreceiver 0003:046D:C53F.0003: hiddev96,hidraw2: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:04:00.3-3/input1
[    4.089171] logitech-djreceiver 0003:046D:C53F.0004: hiddev97,hidraw3: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:04:00.3-3/input2
[    4.113427] input: AlpsPS/2 ALPS GlidePoint as /devices/platform/i8042/serio3/input/input26
[    4.146104] logitech-djreceiver 0003:046D:C53F.0004: device of type eQUAD Lightspeed 1.1 (0x0d) connected on slot 1
[    4.146714] input: Logitech Wireless Mouse PID:4074 Keyboard as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb2/2-3/2-3:1.2/0003:046D:C53F.0004/0003:046D:4074.0005/input/input35
[    4.147011] input: Logitech Wireless Mouse PID:4074 Mouse as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb2/2-3/2-3:1.2/0003:046D:C53F.0004/0003:046D:4074.0005/input/input36
[    4.147233] hid-generic 0003:046D:4074.0005: input,hidraw4: USB HID v1.11 Keyboard [Logitech Wireless Mouse PID:4074] on usb-0000:04:00.3-3/input2:1
[    4.213202] Bluetooth: Core ver 2.22
[    4.213261] NET: Registered protocol family 31
[    4.213263] Bluetooth: HCI device and connection manager initialized
[    4.213271] Bluetooth: HCI socket layer initialized
[    4.213276] Bluetooth: L2CAP socket layer initialized
[    4.213283] Bluetooth: SCO socket layer initialized
[    4.233666] usbcore: registered new interface driver btusb
[    4.236526] Bluetooth: hci0: Bootloader revision 0.0 build 26 week 38 2015
[    4.241596] Bluetooth: hci0: Device revision is 16
[    4.241602] Bluetooth: hci0: Secure boot is enabled
[    4.241604] Bluetooth: hci0: OTP lock is enabled
[    4.241605] Bluetooth: hci0: API lock is enabled
[    4.241607] Bluetooth: hci0: Debug lock is disabled
[    4.241610] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[    4.242753] Bluetooth: hci0: Found device firmware: intel/ibt-12-16.sfi
[    4.301017] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    4.301020] Bluetooth: BNEP filters: protocol multicast
[    4.301027] Bluetooth: BNEP socket layer initialized
[    4.329195] input: Logitech G304 as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb2/2-3/2-3:1.2/0003:046D:C53F.0004/0003:046D:4074.0005/input/input40
[    4.329539] logitech-hidpp-device 0003:046D:4074.0005: input,hidraw4: USB HID v1.11 Keyboard [Logitech G304] on usb-0000:04:00.3-3/input2:1
[    5.289529] kauditd_printk_skb: 308 callbacks suppressed
[    5.289533] audit: type=1101 audit(1632936785.244:96): pid=912 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='op=PAM:accounting grantors=pam_access,pam_unix,pam_permit,pam_time acct="sddm" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[    5.289549] audit: type=1103 audit(1632936785.244:97): pid=912 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='op=PAM:setcred grantors=? acct="sddm" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'
[    5.289614] audit: type=1006 audit(1632936785.244:98): pid=912 uid=0 subj==unconfined old-auid=4294967295 auid=967 tty=(none) old-ses=4294967295 ses=1 res=1
[    5.292180] audit: type=1105 audit(1632936785.247:99): pid=912 uid=0 auid=967 ses=1 subj==unconfined msg='op=PAM:session_open grantors=pam_loginuid,pam_loginuid,pam_keyinit,pam_limits,pam_unix,pam_permit,pam_mail,pam_systemd,pam_env acct="sddm" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[    5.299999] audit: type=1334 audit(1632936785.254:100): prog-id=16 op=LOAD
[    5.300005] audit: type=1334 audit(1632936785.254:101): prog-id=16 op=UNLOAD
[    5.499072] audit: type=1130 audit(1632936785.454:102): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=user@967 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[    5.528841] audit: type=1105 audit(1632936785.484:103): pid=910 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='op=PAM:session_open grantors=pam_unix,pam_systemd acct="sddm" exe="/usr/lib/sddm/sddm-helper" hostname=? addr=? terminal=:0 res=success'
[    5.676019] Bluetooth: hci0: Waiting for firmware download to complete
[    5.676252] Bluetooth: hci0: Firmware loaded in 1408769 usecs
[    5.676283] Bluetooth: hci0: Waiting for device to boot
[    5.691243] Bluetooth: hci0: Device booted in 14636 usecs
Can someone give me some advices/suggestions or solution?
[    5.691473] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-12-16.ddc
[    5.702320] Bluetooth: hci0: Applying Intel DDC parameters completed
[    5.706378] Bluetooth: hci0: Reading supported features failed (-16)
[    5.706385] Bluetooth: hci0: Telemetry exception format not supported
[    5.710345] Bluetooth: hci0: Firmware revision 0.1 build 212 week 30 2021
[    5.905437] NET: Registered protocol family 38
[    6.187723] audit: type=1130 audit(1632936786.141:104): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=udisks2 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[    6.219311] audit: type=1334 audit(1632936786.174:105): prog-id=17 op=LOAD
[    6.287278] logitech-hidpp-device 0003:046D:4074.0005: HID++ 4.2 device connected.
[   10.347483] bridge: filtering via arp/ip/ip6tables is no longer available by default. Update your scripts to load br_netfilter if you need this.
[   10.351298] Bridge firewalling registered
[   10.535171] kauditd_printk_skb: 6 callbacks suppressed

Before that, USB devices (at least my wireless mouse) could work properly
But it became unavailable with logs above.

Can someone give me some advices? I will appreciate for the help.

Fabby · 4 October 2021 08:27

Welcome to Manjaro!

Please read this:
How to provide good information
and press the three dots … below your post and press the to give us more information so we can see what’s really going on.
Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information for us to be able to help you. (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.

P.S. If you want to notify me that you did provide this information, please this message and I’ll come back and have another look.

Fabby · 8 October 2021 15:49

mimor:

USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-5: 5-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900

ports seem to work, so please execute:

pamac install tlpui
tlpui

go to USB in the left-and pane
In the right-hand pane:
- turn off USB_AUTOSUSPEND
- turn on all of the EXCLUDE
Save
Reboot
try again

mimor · 9 October 2021 11:09

Thank you for your reply, unfortunately the solution you provided does not seem to be working for me

Here is my TLP statistics (with power plugged on):

--- TLP 1.4.0 --------------------------------------------

+++ Configured Settings:
defaults.conf L0004: TLP_ENABLE="1"
defaults.conf L0005: TLP_WARN_LEVEL="3"
defaults.conf L0006: TLP_PERSISTENT_DEFAULT="0"
defaults.conf L0007: DISK_IDLE_SECS_ON_AC="0"
defaults.conf L0008: DISK_IDLE_SECS_ON_BAT="2"
defaults.conf L0009: MAX_LOST_WORK_SECS_ON_AC="15"
defaults.conf L0010: MAX_LOST_WORK_SECS_ON_BAT="60"
defaults.conf L0011: CPU_ENERGY_PERF_POLICY_ON_AC="balance_performance"
defaults.conf L0012: CPU_ENERGY_PERF_POLICY_ON_BAT="balance_power"
defaults.conf L0013: SCHED_POWERSAVE_ON_AC="0"
defaults.conf L0014: SCHED_POWERSAVE_ON_BAT="1"
defaults.conf L0015: NMI_WATCHDOG="0"
defaults.conf L0016: DISK_DEVICES="nvme0n1 sda"
defaults.conf L0017: DISK_APM_LEVEL_ON_AC="254 254"
defaults.conf L0018: DISK_APM_LEVEL_ON_BAT="128 128"
defaults.conf L0019: DISK_APM_CLASS_DENYLIST="usb ieee1394"
defaults.conf L0020: DISK_IOSCHED="keep keep"
defaults.conf L0021: SATA_LINKPWR_ON_AC="med_power_with_dipm max_performance"
defaults.conf L0022: SATA_LINKPWR_ON_BAT="med_power_with_dipm min_power"
defaults.conf L0023: AHCI_RUNTIME_PM_ON_AC="on"
defaults.conf L0024: AHCI_RUNTIME_PM_ON_BAT="auto"
defaults.conf L0025: AHCI_RUNTIME_PM_TIMEOUT="15"
defaults.conf L0026: PCIE_ASPM_ON_AC="default"
defaults.conf L0027: PCIE_ASPM_ON_BAT="default"
defaults.conf L0028: RADEON_DPM_PERF_LEVEL_ON_AC="auto"
defaults.conf L0029: RADEON_DPM_PERF_LEVEL_ON_BAT="auto"
defaults.conf L0030: RADEON_POWER_PROFILE_ON_AC="default"
defaults.conf L0031: RADEON_POWER_PROFILE_ON_BAT="default"
defaults.conf L0032: WIFI_PWR_ON_AC="off"
defaults.conf L0033: WIFI_PWR_ON_BAT="on"
defaults.conf L0034: WOL_DISABLE="Y"
defaults.conf L0035: SOUND_POWER_SAVE_ON_AC="1"
defaults.conf L0036: SOUND_POWER_SAVE_ON_BAT="1"
defaults.conf L0037: SOUND_POWER_SAVE_CONTROLLER="Y"
defaults.conf L0038: BAY_POWEROFF_ON_AC="0"
defaults.conf L0039: BAY_POWEROFF_ON_BAT="0"
defaults.conf L0040: BAY_DEVICE="sr0"
defaults.conf L0041: RUNTIME_PM_ON_AC="on"
defaults.conf L0042: RUNTIME_PM_ON_BAT="auto"
defaults.conf L0043: RUNTIME_PM_DRIVER_DENYLIST="mei_me nouveau radeon"
/etc/tlp.conf L0381: USB_AUTOSUSPEND="0"
defaults.conf L0045: USB_EXCLUDE_AUDIO="1"
/etc/tlp.conf L0401: USB_EXCLUDE_BTUSB="1"
/etc/tlp.conf L0407: USB_EXCLUDE_PHONE="1"
defaults.conf L0048: USB_EXCLUDE_PRINTER="1"
/etc/tlp.conf L0419: USB_EXCLUDE_WWAN="1"
defaults.conf L0050: USB_AUTOSUSPEND_DISABLE_ON_SHUTDOWN="0"
defaults.conf L0051: RESTORE_DEVICE_STATE_ON_STARTUP="0"
defaults.conf L0052: RESTORE_THRESHOLDS_ON_BAT="0"
defaults.conf L0053: NATACPI_ENABLE="1"
defaults.conf L0054: TPACPI_ENABLE="1"
defaults.conf L0055: TPSMAPI_ENABLE="1"

+++ System Info
System         = HP DBXEnabled HP EliteBook 735 G5
BIOS           = Q81 Ver. 01.14.00
OS Release     = Manjaro Linux
Kernel         = 5.10.71-1-MANJARO #1 SMP PREEMPT Wed Oct 6 14:30:52 UTC 2021 x86_64
/proc/cmdline  = BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 root=UUID=c45aad1d-dca9-4688-a3e4-9dd0f1f5bb70 rw splash apparmor=1 security=apparmor udev.log_priority=3
Init system    = systemd 
Boot mode      = UEFI

+++ TLP Status
State          = enabled
RDW state      = not installed
Last run       = 19时01分46秒,     14 sec(s) ago
Mode           = AC
Power source   = AC

Warning: systemd-rfkill.service is not masked, radio device switching may not work as configured.
>>> Invoke 'systemctl mask systemd-rfkill.service' to correct this.

Warning: systemd-rfkill.socket is not masked, radio device switching may not work as configured.
>>> Invoke 'systemctl mask systemd-rfkill.socket' to correct this.

+++ Processor
CPU model      = AMD Ryzen 5 PRO 2500U w/ Radeon Vega Mobile Gfx

/sys/devices/system/cpu/cpu0/cpufreq/scaling_driver    = acpi-cpufreq
/sys/devices/system/cpu/cpu0/cpufreq/scaling_governor  = schedutil
/sys/devices/system/cpu/cpu0/cpufreq/scaling_available_governors = conservative ondemand userspace powersave performance schedutil 
/sys/devices/system/cpu/cpu0/cpufreq/scaling_min_freq  =  1600000 [kHz]
/sys/devices/system/cpu/cpu0/cpufreq/scaling_max_freq  =  2000000 [kHz]
/sys/devices/system/cpu/cpu0/cpufreq/scaling_available_frequencies = 2000000 1700000 1600000 [kHz]

/sys/devices/system/cpu/cpu1..cpu7: omitted for clarity, use -v to show all

/sys/devices/system/cpu/cpufreq/boost                  = 1

/sys/module/workqueue/parameters/power_efficient       = Y
/proc/sys/kernel/nmi_watchdog                          = 0

+++ Platform Profile
/sys/firmware/acpi/platform_profile                    = (not available)
/sys/firmware/acpi/platform_profile_choices            = (not available)

+++ Temperatures
Fan speed              = (not available)

+++ File System
/proc/sys/vm/laptop_mode               =     0
/proc/sys/vm/dirty_writeback_centisecs =  1500
/proc/sys/vm/dirty_expire_centisecs    =  1500
/proc/sys/vm/dirty_ratio               =    20
/proc/sys/vm/dirty_background_ratio    =    10

+++ Disks
Devices = nvme0n1 sda

/dev/nvme0n1:
  Type       = NVMe
  Disk ID    = nvme-SAMSUNG_MZVLB512HBJQ-00000_S4GENA0NA30855
  Model      = SAMSUNG MZVLB512HBJQ-00000              
  Firmware   = EXF7201Q
  Scheduler  = [none] mq-deadline kyber bfq (multi queue)

  Runtime PM:
    /sys/block/nvme0n1/power/control = on, autosuspend_delay_ms = (not available)

  SMART info:
    Critical Warning:                   0x00
    Temperature:                        46 Celsius
    Available Spare:                    100%
    Available Spare Threshold:          10%
    Percentage Used:                    1%
    Data Units Written:                 10,876,089 [5.56 TB]
    Power Cycles:                       944
    Power On Hours:                     1,006
    Unsafe Shutdowns:                   210
    Media and Data Integrity Errors:    0

/dev/sda: not present.

+++ AHCI Link Power Management (ALPM) :: SATA Links
/sys/bus/pci/devices/0000:05:00.0/ata1/host0/scsi_host/host0/link_power_management_policy = med_power_with_dipm 
/sys/bus/pci/devices/0000:05:00.0/ata2/host1/scsi_host/host1/link_power_management_policy = med_power_with_dipm 

+++ AHCI Port Runtime Power Management :: SATA/ATA Ports
/sys/bus/pci/devices/0000:05:00.0/ata1/power/control     = on 
/sys/bus/pci/devices/0000:05:00.0/ata2/power/control     = on 

+++ AMD Radeon Graphics
/sys/class/drm/card0/device/driver                                = amdgpu

/sys/class/drm/card0/device/power_dpm_force_performance_level     = auto

+++ Wireless
bluetooth = off (software)
wifi      = on
wwan      = none (no device)

hci0(btusb)                   : bluetooth, not connected
wlp2s0(iwlwifi)               : wifi, connected, power management = off

+++ Audio
/sys/module/snd_hda_intel/parameters/power_save            = 1
/sys/module/snd_hda_intel/parameters/power_save_controller = Y

+++ PCIe Active State Power Management
/sys/module/pcie_aspm/parameters/policy = [default] performance powersave powersupersave (using BIOS preferences)

+++ PCIe Runtime Power Management
Enable devices    = (disabled)
Disable devices   = (disabled)
Device denylist   = (disabled)
Driver denylist   = mei_me nouveau radeon

/sys/bus/pci/devices/0000:00:00.0/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:00.2/power/control = on   (0x080600, IOMMU, no driver)
/sys/bus/pci/devices/0000:00:01.0/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:01.3/power/control = on   (0x060400, PCI bridge, pcieport)
/sys/bus/pci/devices/0000:00:01.4/power/control = on   (0x060400, PCI bridge, pcieport)
/sys/bus/pci/devices/0000:00:01.7/power/control = on   (0x060400, PCI bridge, pcieport)
/sys/bus/pci/devices/0000:00:08.0/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:08.1/power/control = on   (0x060400, PCI bridge, pcieport)
/sys/bus/pci/devices/0000:00:08.2/power/control = on   (0x060400, PCI bridge, pcieport)
/sys/bus/pci/devices/0000:00:14.0/power/control = on   (0x0c0500, SMBus, no driver)
/sys/bus/pci/devices/0000:00:14.3/power/control = on   (0x060100, ISA bridge, no driver)
/sys/bus/pci/devices/0000:00:18.0/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:18.1/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:18.2/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:18.3/power/control = on   (0x060000, Host bridge, k10temp)
/sys/bus/pci/devices/0000:00:18.4/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:18.5/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:18.6/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:00:18.7/power/control = on   (0x060000, Host bridge, no driver)
/sys/bus/pci/devices/0000:01:00.0/power/control = on   (0x020000, Ethernet controller, r8169)
/sys/bus/pci/devices/0000:01:00.1/power/control = on   (0x070002, Serial controller, serial)
/sys/bus/pci/devices/0000:01:00.2/power/control = on   (0x070002, Serial controller, serial)
/sys/bus/pci/devices/0000:01:00.3/power/control = on   (0x0c0701, IPMI Interface, no driver)
/sys/bus/pci/devices/0000:01:00.4/power/control = on   (0x0c0320, USB controller, ehci-pci)
/sys/bus/pci/devices/0000:02:00.0/power/control = on   (0x028000, Network controller, iwlwifi)
/sys/bus/pci/devices/0000:03:00.0/power/control = on   (0x010802, Non-Volatile memory controller, nvme)
/sys/bus/pci/devices/0000:04:00.0/power/control = on   (0x030000, VGA compatible controller, amdgpu)
/sys/bus/pci/devices/0000:04:00.1/power/control = on   (0x040300, Audio device, snd_hda_intel)
/sys/bus/pci/devices/0000:04:00.2/power/control = on   (0x108000, Encryption controller, ccp)
/sys/bus/pci/devices/0000:04:00.3/power/control = on   (0x0c0330, USB controller, xhci_hcd)
/sys/bus/pci/devices/0000:04:00.4/power/control = on   (0x0c0330, USB controller, xhci_hcd)
/sys/bus/pci/devices/0000:04:00.6/power/control = on   (0x040300, Audio device, snd_hda_intel)
/sys/bus/pci/devices/0000:04:00.7/power/control = on   (0x000000, Non-VGA unclassified device, i2c_amd_mp2)
/sys/bus/pci/devices/0000:05:00.0/power/control = on   (0x010601, SATA controller, ahci)

+++ USB
Autosuspend       = disabled
Device allowlist  = (not configured)
Device denylist   = (not configured)
Exclude audio     = enabled
Exclude bluetooth = enabled
Exclude phones    = enabled
Exclude printers  = enabled
Exclude WWAN      = enabled

Bus 005 Device 001 ID 1d6b:0003 control = auto, autosuspend_delay_ms =    0 -- Linux Foundation 3.0 root hub (hub)
Bus 004 Device 003 ID 04f2:b5e7 control = auto, autosuspend_delay_ms = 2000 -- Chicony Electronics Co., Ltd HP HD Camera (uvcvideo)
Bus 004 Device 005 ID 8087:0a2b control = auto, autosuspend_delay_ms = 2000 -- Intel Corp. Bluetooth wireless interface (btusb)
Bus 004 Device 004 ID 138a:00ab control = auto, autosuspend_delay_ms = 2000 -- Validity Sensors, Inc. (no driver)
Bus 004 Device 002 ID 05e3:0608 control = auto, autosuspend_delay_ms =    0 -- Genesys Logic, Inc. Hub (hub)
Bus 004 Device 001 ID 1d6b:0002 control = auto, autosuspend_delay_ms =    0 -- Linux Foundation 2.0 root hub (hub)
Bus 003 Device 001 ID 1d6b:0003 control = auto, autosuspend_delay_ms =    0 -- Linux Foundation 3.0 root hub (hub)
Bus 002 Device 002 ID 046d:c53f control = on,   autosuspend_delay_ms = 2000 -- Logitech, Inc. USB Receiver (usbhid)
Bus 002 Device 001 ID 1d6b:0002 control = auto, autosuspend_delay_ms =    0 -- Linux Foundation 2.0 root hub (hub)
Bus 001 Device 001 ID 1d6b:0002 control = auto, autosuspend_delay_ms =    0 -- Linux Foundation 2.0 root hub (hub)

+++ Battery Care
Plugin: generic
Supported features: none available

+++ Battery Status: BAT0
/sys/class/power_supply/BAT0/manufacturer                   = Hewlett-Packard
/sys/class/power_supply/BAT0/model_name                     = Primary
/sys/class/power_supply/BAT0/cycle_count                    =    251
/sys/class/power_supply/BAT0/charge_full_design             =   4330 [mAh]
/sys/class/power_supply/BAT0/charge_full                    =   3180 [mAh]
/sys/class/power_supply/BAT0/charge_now                     =   1577 [mAh]
/sys/class/power_supply/BAT0/current_now                    =   2178 [mA]
/sys/class/power_supply/BAT0/status                         = Charging

/sys/class/power_supply/BAT0/charge_control_start_threshold = (not available) 
/sys/class/power_supply/BAT0/charge_control_end_threshold   = (not available) 

Charge                                                      =   49.6 [%]
Capacity                                                    =   73.4 [%]

This is the status of the tlp service:

* tlp.service - TLP system startup/shutdown
     Loaded: loaded (/usr/lib/systemd/system/tlp.service; enabled; vendor preset: disabled)
     Active: active (exited) since Sat 2021-10-09 18:56:00 CST; 8min ago
       Docs: https://linrunner.de/tlp
    Process: 1466 ExecStart=/usr/bin/tlp init start (code=exited, status=0/SUCCESS)
   Main PID: 1466 (code=exited, status=0/SUCCESS)
        CPU: 312ms

10<E6><9C><88> 09 18:56:00 mix-laptop systemd[1]: Starting TLP system startup/shutdown...
10<E6><9C><88> 09 18:56:00 mix-laptop tlp[1466]: Applying power save settings...done.
10<E6><9C><88> 09 18:56:00 mix-laptop tlp[1466]: Setting battery charge thresholds...done.
10<E6><9C><88> 09 18:56:00 mix-laptop systemd[1]: Finished TLP system startup/shutdown.

This is the output of inxi with power plugged on

System:
  Kernel: 5.10.71-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 
  root=UUID=c45aad1d-dca9-4688-a3e4-9dd0f1f5bb70 rw splash apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Laptop System: HP product: HP EliteBook 735 G5 v: DBXEnabled 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: HP model: 83DA v: KBC Version 08.5C.00 serial: <filter> UEFI: HP 
  v: Q81 Ver. 01.14.00 date: 10/18/2020 
Battery:
  ID-1: BAT0 charge: 20.4 Wh (55.3%) condition: 36.9/50.2 Wh (73.4%) 
  volts: 12.8 min: 11.6 model: Hewlett-Packard Primary type: Li-ion 
  serial: <filter> status: Charging cycles: 251 
  Device-1: hidpp_battery_0 
  model: Logitech G304 Lightspeed Wireless Gaming Mouse serial: <filter> 
  charge: 100% (should be ignored) rechargeable: yes status: Discharging 
Memory:
  RAM: total: 14.64 GiB used: 4.01 GiB (27.4%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: AMD Ryzen 5 PRO 2500U w/ Radeon Vega Mobile Gfx 
  bits: 64 type: MT MCP arch: Zen family: 17 (23) model-id: 11 (17) 
  stepping: 0 microcode: 8101016 cache: L2: 2 MiB bogomips: 31952 
  Speed: 1776 MHz min/max: 1600/2000 MHz boost: enabled Core speeds (MHz): 
  1: 1776 2: 2002 3: 2012 4: 1501 5: 1360 6: 1420 7: 2037 8: 1808 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm mca 
  mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl 
  npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb 
  perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36 
  rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni skinit smap smca sme 
  smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock syscall tce 
  topoext tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt 
  xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] 
  vendor: Hewlett-Packard driver: amdgpu v: kernel bus-ID: 04:00.0 
  chip-ID: 1002:15dd class-ID: 0300 
  Device-2: Chicony HP HD Camera type: USB driver: uvcvideo bus-ID: 4-2:3 
  chip-ID: 04f2:b5e7 class-ID: 0e02 serial: <filter> 
  Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: 
  loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa 
  display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: eDP res: 1920x1080 hz: 60 dpi: 166 size: 293x165mm (11.5x6.5") 
  diag: 336mm (13.2") 
  OpenGL: renderer: AMD Radeon Vega 8 Graphics (RAVEN DRM 3.40.0 
  5.10.71-1-MANJARO LLVM 12.0.1) 
  v: 4.6 Mesa 21.2.3 direct render: Yes 
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus-ID: 04:00.1 chip-ID: 1002:15de 
  class-ID: 0403 
  Device-2: AMD Family 17h HD Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus-ID: 04:00.6 chip-ID: 1022:15e3 
  class-ID: 0403 
  Sound Server-1: ALSA v: k5.10.71-1-MANJARO running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 15.0 running: yes 
  Sound Server-4: PipeWire v: 0.3.38 running: yes 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 3300 bus-ID: 01:00.0 
  chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp1s0f0 state: down mac: <filter> 
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: 3000 
  bus-ID: 02:00.0 chip-ID: 8086:24fd class-ID: 0280 
  IF: wlp2s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  IF-ID-1: docker0 state: up speed: 10000 Mbps duplex: unknown mac: <filter> 
  IP v4: <filter> scope: global broadcast: <filter> 
  IP v6: <filter> scope: link 
  IF-ID-2: veth477e570 state: up speed: 10000 Mbps duplex: full mac: <filter> 
  IF-ID-3: veth4e858a1 state: up speed: 10000 Mbps duplex: full mac: <filter> 
  IF-ID-4: veth6ba4471 state: up speed: 10000 Mbps duplex: full mac: <filter> 
  IF-ID-5: vethac18efd state: up speed: 10000 Mbps duplex: full mac: <filter> 
  IF-ID-6: vethfac7092 state: up speed: 10000 Mbps duplex: full mac: <filter> 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 
  bus-ID: 4-1.4:5 chip-ID: 8087:0a2b class-ID: e001 
  Report: rfkill ID: hci0 rfk-id: 1 state: down bt-service: enabled,running 
  rfk-block: hardware: no software: yes address: see --recommends 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 476.94 GiB used: 245.3 GiB (51.4%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZVLB512HBJQ-00000 
  size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 type: SSD serial: <filter> rev: EXF7201Q temp: 42.9 C scheme: GPT 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 120.94 GiB size: 118.54 GiB (98.02%) 
  used: 109.99 GiB (92.8%) fs: ext4 dev: /dev/nvme0n1p6 maj-min: 259:6 
  label: N/A uuid: c45aad1d-dca9-4688-a3e4-9dd0f1f5bb70 
  ID-2: /boot/efi raw-size: 99 MiB size: 95 MiB (95.96%) 
  used: 25.9 MiB (27.2%) fs: vfat dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: 8248-718A 
  ID-3: /mnt/data raw-size: 216 GiB size: 216 GiB (100.00%) 
  used: 135.28 GiB (62.6%) fs: ntfs dev: /dev/nvme0n1p5 maj-min: 259:5 
  label: Data uuid: 0D1F15C30D1F15C3 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 499 MiB fs: ntfs 
  label: \xe6\x81\xa2\xe5\xa4\x8d uuid: B82247F62247B7E0 
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 16 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
  ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 139.4 GiB fs: ntfs label: N/A 
  uuid: 023852F73852E8E5 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 2-3:2 info: Logitech USB Receiver type: Keyboard,Mouse,HID 
  driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s 
  power: 98mA chip-ID: 046d:c53f class-ID: 0300 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-5: 4-1:2 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s 
  power: 100mA chip-ID: 05e3:0608 class-ID: 0900 
  Device-1: 4-1.3:4 info: Validity Sensors type: <vendor specific> driver: N/A 
  interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 138a:00ab 
  class-ID: ff00 serial: <filter> 
  Device-2: 4-1.4:5 info: Intel Bluetooth wireless interface type: Bluetooth 
  driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA 
  chip-ID: 8087:0a2b class-ID: e001 
  Device-3: 4-2:3 info: Chicony HP HD Camera type: Video driver: uvcvideo 
  interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b5e7 
  class-ID: 0e02 serial: <filter> 
  Hub-6: 5-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 66.5 C mobo: 30.0 C gpu: amdgpu temp: 66.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 293 Uptime: 11m wakeups: 4 Init: systemd v: 249 tool: systemctl 
  Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: pacman: 1584 lib: 411 
  flatpak: 0 Shell: fish v: 3.3.1 running-in: yakuake inxi: 3.3.06

However, the good news is that another person I know who is also experiencing this problem has fixed it with your solution

I would be grateful if you could provide further guidance

Fabby · 9 October 2021 11:43

mimor:

/sys/bus/pci/devices/0000:01:00.4/power/control = on   (0x0c0320, USB controller, ehci-pci)
/sys/bus/pci/devices/0000:04:00.3/power/control = on   (0x0c0330, USB controller, xhci_hcd)
/sys/bus/pci/devices/0000:04:00.4/power/control = on   (0x0c0330, USB controller, xhci_hcd)

Not good. Use the /sys/ subsystem to prevent these from sleeping…

Is there a newer UEFI firmware for your system?

Probably unrelated to your issue, but please read this too!

mimor · 10 October 2021 07:20

Thanks! Problem solved after updating UEFI firmware

system · 12 October 2021 21:21

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