USB hub unable to mount

Support
1

Hi there
Total noob here, first day of Manjaro and trying to set things right. I have a Voxicon usb-hub that is unable to mount or show up in Dolphin. It was the same when i tried on a Mac. Have searched all over but unable to find answer. Appreciate any help.

John

2

Hullo,

Maybe check with some utilities like

lsusb
lsblk
inxi -Dazy
sudo fdisk -l
3

Sounds like the problem lies with the hub itself…

Mounting disks and/or usb sticks works fine when plugged in directly?

4

Yes, when plugged directly they work fine.

5

Thanks, but I have no clue what I<m looking at here. Should I post a copy here?

6

Sure.
Some of those are redundant … but we are just trying to see if it recognizes the device and all that.

7

Ok thanks, I<ll post it.

8

lsusb

Bus 002 Device 003: ID 0bc2:ab51 Seagate RSS LLC One Touch HDD
Bus 002 Device 002: ID 2109:0817 VIA Labs, Inc. USB3.0 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 010: ID 05ac:828d Apple, Inc. Bluetooth USB Host Controller
Bus 001 Device 007: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 001 Device 006: ID 05ac:8511 Apple, Inc. FaceTime HD Camera (Built-in)
Bus 001 Device 004: ID 1bcf:08a0 Sunplus Innovation Technology Inc. Gaming mouse [Philips SPK9304]
Bus 001 Device 005: ID 05ac:0250 Apple, Inc. Aluminium Keyboard (ISO)
Bus 001 Device 003: ID 05ac:1006 Apple, Inc. Hub in Aluminum Keyboard
Bus 001 Device 002: ID 2109:2817 VIA Labs, Inc. USB2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

9

Maybe try in terminal:
sudo dmesg -Hw

Press enter 3 times
Plugin the USB-hub
Post the lines printed after the three empty lines in dmesg

10

[Jan 2 22:35] usb 1-1: new high-speed USB device number 11 using xhci_hcd
[ +0.142707] usb 1-1: New USB device found, idVendor=2109, idProduct=2817, bcdDevice=90.23
[ +0.000016] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ +0.000006] usb 1-1: Product: USB2.0 Hub
[ +0.000004] usb 1-1: Manufacturer: VIA Labs, Inc.
[ +0.001460] hub 1-1:1.0: USB hub found
[ +0.000242] hub 1-1:1.0: 4 ports detected
[ +0.123094] usb 2-1: new SuperSpeed USB device number 4 using xhci_hcd
[ +0.021329] usb 2-1: New USB device found, idVendor=2109, idProduct=0817, bcdDevice=90.23
[ +0.000004] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ +0.000001] usb 2-1: Product: USB3.0 Hub
[ +0.000001] usb 2-1: Manufacturer: VIA Labs, Inc.
[ +0.002627] hub 2-1:1.0: USB hub found
[ +0.000646] hub 2-1:1.0: 4 ports detected

11

Yes, when plugged directly they work fine.