Unresponsive keyboard after wake from suspend (hibernate works and has no issues)

Hello Everyone,

Problem description:
My Dell XPS 13 9350 is using Manjaro Gnome with the 6.7.4 Kernel (also happens under 6.6.16 LTS Kernel). It appears that for some reason when I suspend my laptop, and then try to wake it up, only the touchpad works and I am unable to type or use the keyboard to be able to login (under GDM). However, when I hibernate the laptop and resume, the keyboard works normally.

I have not done any major changes to my laptop, so trying to understand what the cause of the issue is here. I don’t believe this was happening a few months ago, so my guess is it was an update or new package released that possibly caused this issue.

If I can provide any detailed logs or configs, please let me know. Any assistance I can get for troubleshooting this issue would be super appreciated.

Thanks!

1 Like

Latest update:

As I thought that the issue is from my update this morning, I just have a try to downgrade my Kernel from 5.15.148 to 5.15.146 (my previous version), remove atkbd.reset in grub, update grub and reboot, everything works fine then

I can make sure that’s the issue of the kernel :frowning:

See if there’s such issue in the future kernel updates :thinking:


I have same issue as you in my Dell Inspiron 13-5378 with Manjaro Gnome (5.15.148 LTS Kernel, also happens under 5.4.268 LTS). It appears similar as you, after the suspension, I wake up my laptop with open the lid, then the keyboard is not working anymore. I can use touchpad and thanks god I have a touchscreen to use the virtual keyboard on my screen for log in, but still need a restart to resume my keyboard.

This is happened after my system update with pamac update this morning (Mar 2, 2024). My previous update was Jan 18, 2024, and that’s nothing wrong until current update.

I found your post in r/archlinux too. I also resolved the issue with adding atkbd.reset to grub and rebooting.

Thank you :slight_smile: