Hi,
I’ve been using Manjaro for over 3 years without any issues on my old Intel laptop. My preferred DE is Cinnamon. Few days ago I’ve switched to a new laptop, this time AMD based (Ryzen 3500u and Vega 8 iGPU). The problem is that I can’t connect an external monitor to HDMI, it doesn’t work. The screen starts flickering regularly and that’s it. The external monitor doesn’t react at all. I’m at odds on what to do, read a lot of topics here but can’t seem to find a solution as most of them are related to hybrid laptops which mine is not.
BTW, the problem is not with a port as the external monitor works perfectly well while I’m booted to a live USB…
Appreciate your input. Thanks in advance!
System:
Kernel: 5.9.16-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.1
parameters: BOOT_IMAGE=/boot/vmlinuz-5.9-x86_64
root=UUID=236fb09c-12fc-4a06-a27f-9d85e23f6e86 rw quiet
radeon.si_support=0 radeon.cik_support=0 amdgpu.si_support=1
amdgpu.cik_support=1 modprobe.blacklist=radeon udev.log_priority=3
Desktop: Cinnamon 4.8.6 tk: GTK 3.24.26 dm: LightDM 1.30.0
Distro: Manjaro Linux
Machine:
Type: Laptop System: HP product: HP 255 G7 Notebook PC
v: Type1ProductConfigId serial: <filter> Chassis: type: 10
serial: <filter>
Mobo: HP model: 85EA v: 51.24 serial: <filter> UEFI: Insyde v: F.33
date: 08/17/2020
Battery:
ID-1: BAT1 charge: 40.6 Wh condition: 41.3/40.9 Wh (101%) volts: 13.0/11.3
model: Hewlett-Packard PABAS0241231 type: Li-ion serial: <filter>
status: Charging
CPU:
Info: Quad Core model: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
bits: 64 type: MT MCP arch: Zen/Zen+ note: check family: 17 (23)
model-id: 18 (24) stepping: 1 microcode: 8108102 L2 cache: 2 MiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
bogomips: 33550
Speed: 1224 MHz min/max: 1400/2100 MHz boost: enabled Core speeds (MHz):
1: 1224 2: 1224 3: 1259 4: 1364 5: 1224 6: 1226 7: 1224 8: 1226
Vulnerabilities: Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP:
disabled, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Picasso vendor: Hewlett-Packard driver: amdgpu v: kernel
bus ID: 04:00.0 chip ID: 1002:15d8 class ID: 0300
Device-2: Cheng Uei Precision Industry (Foxlink) HP Webcam type: USB
driver: uvcvideo bus ID: 3-2.1:3 chip ID: 05c8:0238 class ID: 0e02
serial: <filter>
Display: x11 server: X. Org 1.20.10 driver: loaded: amdgpu,ati
unloaded: modesetting alternate: fbdev,vesa display ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3")
s-diag: 583mm (23")
Monitor-1: eDP res: 1920x1080 hz: 60 dpi: 142 size: 344x193mm (13.5x7.6")
diag: 394mm (15.5")
OpenGL: renderer: AMD Radeon Vega 8 Graphics (RAVEN DRM 3.39.0
5.9.16-1-MANJARO LLVM 11.1.0)
v: 4.6 Mesa 20.3.4 direct render: Yes
Audio:
Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 04:00.1 chip ID: 1002:15de
class ID: 0403
Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
vendor: Hewlett-Packard driver: N/A
alternate: snd_pci_acp3x, snd_rn_pci_acp3x bus ID: 04:00.5
chip ID: 1022:15e2 class ID: 0480
Device-3: AMD Family 17h HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 04:00.6 chip ID: 1022:15e3
class ID: 0403
Sound Server: ALSA v: k5.9.16-1-MANJARO
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel port: 3000 bus ID: 01:00.0
chip ID: 10ec:8168 class ID: 0200
IF: eno1 state: down mac: <filter>
Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
vendor: Hewlett-Packard driver: rtl8821ce v: N/A
modules: rtw88_8821ce,8821ce port: 2000 bus ID: 02:00.0 chip ID: 10ec:c821
class ID: 0280
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Realtek Realtek Bluetooth 4.2 Adapter type: USB driver: btusb
v: 0.8 bus ID: 3-2.3:4 chip ID: 0bda:b00a class ID: e001 serial: <filter>
Message: Required tool hciconfig not installed. Check --recommends
Drives:
Local Storage: total: 238.47 GiB used: 14.02 GiB (5.9%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix
model: BC511 HFM256GDJTNI-82A0A size: 238.47 GiB block size:
physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 rotation: SSD
serial: <filter> rev: HPS0 temp: 39.9 C scheme: GPT
Partition:
ID-1: / raw size: 238.17 GiB size: 233.43 GiB (98.01%)
used: 14.02 GiB (6.0%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw size: 300 MiB size: 299.4 MiB (99.80%)
used: 312 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
Kernel: swappiness: 60 (default) cache pressure: 100 (default)
ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Sensors:
System Temperatures: cpu: 55.0 C mobo: 20.0 C gpu: amdgpu temp: 55.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 263 Uptime: 14m wakeups: 1 Memory: 5.81 GiB
used: 2.03 GiB (35.0%) Init: systemd v: 247 Compilers: gcc: 10.2.0
Packages: pacman: 1184 lib: 356 flatpak: 0 Shell: Bash v: 5.1.0
running in: gnome-terminal inxi: 3.3.01