Unable to mount external USB HDD despite being seemingly detected

I’ve plugged in an external usb HDD. Unlike my thumb drive, camera, and etc usb devices I’ve connected, this doesn’t auto-mount.

lsblk -f doesn’t list it.

dmesg shows it connecting:

[202988.669101] usb 2-9.3: new SuperSpeed USB device number 5 using xhci_hcd
[202988.686327] usb 2-9.3: New USB device found, idVendor=1058, idProduct=2665, bcdDevice=20.07
[202988.686331] usb 2-9.3: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[202988.686332] usb 2-9.3: Product: My Passport 2665
[202988.686333] usb 2-9.3: Manufacturer: Western Digital
[202988.686334] usb 2-9.3: SerialNumber: 575832324432323639385937

lsusb shows it:

Bus 002 Device 005: ID 1058:2665 Western Digital Technologies, Inc. My Passport 2665

I tried forcing an SCSI rescan:

for i in {0..7}; do sudo sh -c "echo '- - -' > /sys/class/scsi_host/host$i/scan"; done && sleep 2 && lsblk

Doesn’t show in lsblk still.

I checked to see what kind of usb or similar drivers might be available:

[caleb@caleb-manjaro dslr]$ lsmod | grep -E "usb|scsi|uas"
squashfs               94208  0
snd_usb_audio         471040  3
snd_usbmidi_lib        49152  1 snd_usb_audio
snd_ump                36864  1 snd_usb_audio
btusb                  86016  0
snd_rawmidi            53248  2 snd_usbmidi_lib,snd_ump
btrtl                  32768  1 btusb
snd_hwdep              20480  2 snd_usb_audio,snd_hda_codec
btintel                57344  1 btusb
snd_pcm               200704  13 snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pcm_dmaengine
btbcm                  24576  1 btusb
btmtk                  12288  1 btusb
bluetooth            1101824  32 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
mc                     90112  5 videodev,snd_usb_audio,videobuf2_v4l2,uvcvideo,videobuf2_common
snd                   155648  29 snd_hda_codec_generic,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_ump,snd_pcm,snd_rawmidi
usbhid                 86016  0

But didn’t see UAS (it’s in the kernel? not sure)

Similarly:

[caleb@caleb-manjaro dslr]$ sudo modprobe uas
[sudo] password for caleb:
modprobe: FATAL: Module uas not found in directory /lib/modules/6.6.74-1-MANJARO
[caleb@caleb-manjaro dslr]$ sudo modprobe usb-storage
modprobe: FATAL: Module usb-storage not found in directory /lib/modules/6.6.74-1-MANJARO

So, check the attributes for the device:

sudo udevadm info --attribute-walk --name=/dev/bus/usb/002/005
  looking at device '/devices/pci0000:00/0000:00:14.0/usb2/2-9/2-9.3':
    KERNEL=="2-9.3"
    SUBSYSTEM=="usb"
    DRIVER=="usb"
    ATTR{authorized}=="1"
    ATTR{avoid_reset_quirk}=="0"
    ATTR{bConfigurationValue}=="1"
    ATTR{bDeviceClass}=="00"
    ATTR{bDeviceProtocol}=="00"
    ATTR{bDeviceSubClass}=="00"
    ATTR{bMaxPacketSize0}=="9"
    ATTR{bMaxPower}=="896mA"
    ATTR{bNumConfigurations}=="1"
    ATTR{bNumInterfaces}==" 1"
    ATTR{bcdDevice}=="2007"
    ATTR{bmAttributes}=="80"
    ATTR{busnum}=="2"
    ATTR{configuration}==""
    ATTR{devnum}=="5"
    ATTR{devpath}=="9.3"
    ATTR{idProduct}=="2665"
    ATTR{idVendor}=="1058"
    ATTR{ltm_capable}=="no"
    ATTR{manufacturer}=="Western Digital"
    ATTR{maxchild}=="0"
    ATTR{physical_location/dock}=="no"
    ATTR{physical_location/horizontal_position}=="left"
    ATTR{physical_location/lid}=="no"
    ATTR{physical_location/panel}=="top"
    ATTR{physical_location/vertical_position}=="upper"
    ATTR{power/active_duration}=="570270"
    ATTR{power/autosuspend}=="2"
    ATTR{power/autosuspend_delay_ms}=="2000"
    ATTR{power/connected_duration}=="570270"
    ATTR{power/control}=="on"
    ATTR{power/level}=="on"
    ATTR{power/persist}=="1"
    ATTR{power/runtime_active_time}=="570149"
    ATTR{power/runtime_status}=="active"
    ATTR{power/runtime_suspended_time}=="0"
    ATTR{power/usb3_hardware_lpm_u1}=="enabled"
    ATTR{power/usb3_hardware_lpm_u2}=="enabled"
    ATTR{product}=="My Passport 2665"
    ATTR{quirks}=="0x0"
    ATTR{removable}=="removable"
    ATTR{remove}=="(not readable)"
    ATTR{rx_lanes}=="1"
    ATTR{serial}=="575832324432323639385937"
    ATTR{speed}=="5000"
    ATTR{tx_lanes}=="1"
    ATTR{urbnum}=="19"
    ATTR{version}==" 3.10"

  looking at parent device '/devices/pci0000:00/0000:00:14.0/usb2/2-9':
    KERNELS=="2-9"
    SUBSYSTEMS=="usb"
    DRIVERS=="usb"
    ATTRS{authorized}=="1"
    ATTRS{avoid_reset_quirk}=="0"
    ATTRS{bConfigurationValue}=="1"
    ATTRS{bDeviceClass}=="09"
    ATTRS{bDeviceProtocol}=="03"
    ATTRS{bDeviceSubClass}=="00"
    ATTRS{bMaxPacketSize0}=="9"
    ATTRS{bMaxPower}=="8mA"
    ATTRS{bNumConfigurations}=="1"
    ATTRS{bNumInterfaces}==" 1"
    ATTRS{bcdDevice}=="0001"
    ATTRS{bmAttributes}=="e0"
    ATTRS{busnum}=="2"
    ATTRS{configuration}==""
    ATTRS{devnum}=="2"
    ATTRS{devpath}=="9"
    ATTRS{idProduct}=="3074"
    ATTRS{idVendor}=="174c"
    ATTRS{ltm_capable}=="no"
    ATTRS{manufacturer}=="ASUS TEK."
    ATTRS{maxchild}=="4"
    ATTRS{physical_location/dock}=="no"
    ATTRS{physical_location/horizontal_position}=="left"
    ATTRS{physical_location/lid}=="no"
    ATTRS{physical_location/panel}=="top"
    ATTRS{physical_location/vertical_position}=="upper"
    ATTRS{power/active_duration}=="571927"
    ATTRS{power/autosuspend}=="0"
    ATTRS{power/autosuspend_delay_ms}=="0"
    ATTRS{power/connected_duration}=="203556130"
    ATTRS{power/control}=="auto"
    ATTRS{power/level}=="auto"
    ATTRS{power/runtime_active_time}=="571781"
    ATTRS{power/runtime_status}=="active"
    ATTRS{power/runtime_suspended_time}=="202984162"
    ATTRS{power/usb3_hardware_lpm_u1}=="enabled"
    ATTRS{power/usb3_hardware_lpm_u2}=="enabled"
    ATTRS{power/wakeup}=="disabled"
    ATTRS{power/wakeup_abort_count}==""
    ATTRS{power/wakeup_active}==""
    ATTRS{power/wakeup_active_count}==""
    ATTRS{power/wakeup_count}==""
    ATTRS{power/wakeup_expire_count}==""
    ATTRS{power/wakeup_last_time_ms}==""
    ATTRS{power/wakeup_max_time_ms}==""
    ATTRS{power/wakeup_total_time_ms}==""
    ATTRS{product}=="ASM107x"
    ATTRS{quirks}=="0x0"
    ATTRS{removable}=="fixed"
    ATTRS{remove}=="(not readable)"
    ATTRS{rx_lanes}=="1"
    ATTRS{speed}=="5000"
    ATTRS{tx_lanes}=="1"
    ATTRS{urbnum}=="71"
    ATTRS{version}==" 3.00"

  looking at parent device '/devices/pci0000:00/0000:00:14.0/usb2':
    KERNELS=="usb2"
    SUBSYSTEMS=="usb"
    DRIVERS=="usb"
    ATTRS{authorized}=="1"
    ATTRS{authorized_default}=="1"
    ATTRS{avoid_reset_quirk}=="0"
    ATTRS{bConfigurationValue}=="1"
    ATTRS{bDeviceClass}=="09"
    ATTRS{bDeviceProtocol}=="03"
    ATTRS{bDeviceSubClass}=="00"
    ATTRS{bMaxPacketSize0}=="9"
    ATTRS{bMaxPower}=="0mA"
    ATTRS{bNumConfigurations}=="1"
    ATTRS{bNumInterfaces}==" 1"
    ATTRS{bcdDevice}=="0606"
    ATTRS{bmAttributes}=="e0"
    ATTRS{busnum}=="2"
    ATTRS{configuration}==""
    ATTRS{devnum}=="1"
    ATTRS{devpath}=="0"
    ATTRS{idProduct}=="0003"
    ATTRS{idVendor}=="1d6b"
    ATTRS{interface_authorized_default}=="1"
    ATTRS{ltm_capable}=="yes"
    ATTRS{manufacturer}=="Linux 6.6.74-1-MANJARO xhci-hcd"
    ATTRS{maxchild}=="9"
    ATTRS{power/active_duration}=="572387"
    ATTRS{power/autosuspend}=="0"
    ATTRS{power/autosuspend_delay_ms}=="0"
    ATTRS{power/connected_duration}=="203556524"
    ATTRS{power/control}=="auto"
    ATTRS{power/level}=="auto"
    ATTRS{power/runtime_active_time}=="572380"
    ATTRS{power/runtime_status}=="active"
    ATTRS{power/runtime_suspended_time}=="202984118"
    ATTRS{power/usb3_hardware_lpm_u1}=="disabled"
    ATTRS{power/usb3_hardware_lpm_u2}=="disabled"
    ATTRS{power/wakeup}=="disabled"
    ATTRS{power/wakeup_abort_count}==""
    ATTRS{power/wakeup_active}==""
    ATTRS{power/wakeup_active_count}==""
    ATTRS{power/wakeup_count}==""
    ATTRS{power/wakeup_expire_count}==""
    ATTRS{power/wakeup_last_time_ms}==""
    ATTRS{power/wakeup_max_time_ms}==""
    ATTRS{power/wakeup_total_time_ms}==""
    ATTRS{product}=="xHCI Host Controller"
    ATTRS{quirks}=="0x0"
    ATTRS{removable}=="unknown"
    ATTRS{remove}=="(not readable)"
    ATTRS{rx_lanes}=="2"
    ATTRS{serial}=="0000:00:14.0"
    ATTRS{speed}=="20000"
    ATTRS{tx_lanes}=="2"
    ATTRS{urbnum}=="70"
    ATTRS{version}==" 3.10"

  looking at parent device '/devices/pci0000:00/0000:00:14.0':
    KERNELS=="0000:00:14.0"
    SUBSYSTEMS=="pci"
    DRIVERS=="xhci_hcd"
    ATTRS{ari_enabled}=="0"
    ATTRS{broken_parity_status}=="0"
    ATTRS{class}=="0x0c0330"
    ATTRS{consistent_dma_mask_bits}=="64"
    ATTRS{d3cold_allowed}=="1"
    ATTRS{device}=="0x7ae0"
    ATTRS{dma_mask_bits}=="64"
    ATTRS{driver_override}=="(null)"
    ATTRS{enable}=="1"
    ATTRS{index}=="4"
    ATTRS{irq}=="147"
    ATTRS{label}=="Onboard - Other"
    ATTRS{local_cpulist}=="0-19"
    ATTRS{local_cpus}=="fffff"
    ATTRS{msi_bus}=="1"
    ATTRS{msi_irqs/147}=="msi"
    ATTRS{numa_node}=="-1"
    ATTRS{power/control}=="auto"
    ATTRS{power/runtime_active_time}=="203558722"
    ATTRS{power/runtime_status}=="active"
    ATTRS{power/runtime_suspended_time}=="0"
    ATTRS{power/wakeup}=="enabled"
    ATTRS{power/wakeup_abort_count}=="0"
    ATTRS{power/wakeup_active}=="0"
    ATTRS{power/wakeup_active_count}=="0"
    ATTRS{power/wakeup_count}=="0"
    ATTRS{power/wakeup_expire_count}=="0"
    ATTRS{power/wakeup_last_time_ms}=="0"
    ATTRS{power/wakeup_max_time_ms}=="0"
    ATTRS{power/wakeup_total_time_ms}=="0"
    ATTRS{power_state}=="D0"
    ATTRS{remove}=="(not readable)"
    ATTRS{rescan}=="(not readable)"
    ATTRS{revision}=="0x11"
    ATTRS{subsystem_device}=="0x8694"
    ATTRS{subsystem_vendor}=="0x1043"
    ATTRS{vendor}=="0x8086"

  looking at parent device '/devices/pci0000:00':
    KERNELS=="pci0000:00"
    SUBSYSTEMS==""
    DRIVERS==""
    ATTRS{power/control}=="auto"
    ATTRS{power/runtime_active_time}=="0"
    ATTRS{power/runtime_status}=="unsupported"
    ATTRS{power/runtime_suspended_time}=="0"
    ATTRS{waiting_for_supplier}=="0"

Seems detected, connected via usb3.1, receiving 896mA of power, authorized, but no scsi disk device created.

I tried to reset the usb port:

echo "0" | sudo tee /sys/bus/usb/devices/2-9.3/authorized && sleep 2 && echo "1" | sudo tee /sys/bus/usb/devices/2-9.3/authorized

Still no.

Device id in lusb is 5. Check driver sudo lsusb -t:

        |__ Port 003: Dev 005, If 0, Class=Mass Storage, Driver=[none], 5000M

No driver?

I’ve tried plugging into various other usb ports, including on the back, top, and front of the pc, none work. Not sure what to try next.

System info:

inxi -zv8

System:
  Kernel: 6.6.74-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
    root=UUID=8e4509a6-df76-4ba2-88e6-c1a91d5dbe3a rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: i3 v: 4.24 with: polybar tools: avail: i3lock,xautolock vt: 7
    dm: LightDM v: 1.32.0 Distro: Manjaro base: Arch Linux
Machine:
  Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
  Mobo: ASUSTeK model: ROG STRIX B660-G GAMING WIFI v: Rev 1.xx
    serial: <superuser required> part-nu: SKU uuid: <superuser required>
    UEFI: American Megatrends v: 0406 date: 10/29/2021
Battery:
  Message: No system battery data found. Is one present?
Memory:
  System RAM: total: 32 GiB available: 31.09 GiB used: 24.24 GiB (78.0%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 64 GiB slots: 4 modules: 4 EC: None
    max-module-size: 16 GiB note: est.
  Device-1: Controller0-DIMM0 type: DDR5 detail: synchronous size: 8 GiB
    speed: spec: 4800 MT/s actual: 3914 MT/s volts: curr: 1 min: 1 max: 1.25
    width (bits): data: 32 total: 32 manufacturer: Kingston part-no: 552C40-8
    serial: <filter>
  Device-2: Controller0-DIMM1 type: DDR5 detail: synchronous size: 8 GiB
    speed: spec: 4800 MT/s actual: 3914 MT/s volts: curr: 1 min: 1 max: 1.25
    width (bits): data: 32 total: 32 manufacturer: A-DATA Technology
    part-no: 5U48008G-B serial: <filter>
  Device-3: Controller1-DIMM0 type: DDR5 detail: synchronous size: 8 GiB
    speed: spec: 4800 MT/s actual: 3914 MT/s volts: curr: 1 min: 1 max: 1.25
    width (bits): data: 32 total: 32 manufacturer: Kingston part-no: 552C40-8
    serial: <filter>
  Device-4: Controller1-DIMM1 type: DDR5 detail: synchronous size: 8 GiB
    speed: spec: 4800 MT/s actual: 3914 MT/s volts: curr: 1 min: 1 max: 1.25
    width (bits): data: 32 total: 32 manufacturer: A-DATA Technology
    part-no: 5U48008G-B serial: <filter>
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: 12th Gen Intel Core i7-12700K bits: 64 type: MST AMCP
    arch: Alder Lake gen: core 12 level: v3 note: check built: 2021+
    process: Intel 7 (10nm ESF) family: 6 model-id: 0x97 (151) stepping: 2
    microcode: 0x37
  Topology: cpus: 1x dies: 1 clusters: 9 cores: 12 threads: 20 mt: 8 tpc: 2
    st: 4 smt: enabled cache: L1: 1024 KiB desc: d-4x32 KiB, 8x48 KiB; i-8x32
    KiB, 4x64 KiB L2: 12 MiB desc: 8x1.2 MiB, 1x2 MiB L3: 25 MiB
    desc: 1x25 MiB
  Speed (MHz): avg: 4700 min/max: 800/4900:5000:3800 scaling:
    driver: intel_pstate governor: powersave cores: 1: 4700 2: 4700 3: 4700
    4: 4700 5: 4700 6: 4700 7: 4700 8: 4700 9: 4700 10: 4700 11: 4700 12: 4700
    13: 4700 14: 4700 15: 4700 16: 4700 17: 4700 18: 4700 19: 4700 20: 4700
    bogomips: 144440
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
    bts cat_l2 cdp_l2 clflush clflushopt clwb cmov constant_tsc cpuid
    cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
    f16c flexpriority flush_l1d fma fpu fsgsbase fsrm fxsr gfni hfi ht hwp
    hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ibt
    ida intel_pt invpcid lahf_lm lm mca mce md_clear mmx monitor movbe
    movdir64b movdiri msr mtrr nonstop_tsc nopl nx ospke pae pat pbe
    pclmulqdq pconfig pdcm pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts
    rdpid rdrand rdseed rdt_a rdtscp rep_good sdbg sep serialize sha_ni smap
    smep smx split_lock_detect ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tme tpr_shadow tsc tsc_adjust tsc_deadline_timer
    tsc_known_freq umip user_shstk vaes vme vmx vnmi vpclmulqdq vpid waitpkg
    x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling mitigation: Clear Register File
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; RSB filling; PBRSB-eIBRS: SW sequence; BHI: BHI_DIS_S
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GA102 [GeForce RTX 3080 Lite Hash Rate] driver: nvidia
    v: 550.144.03 non-free: 550/565.xx+ status: current (as of 2025-01;
    EOL~2026-12-xx) arch: Ampere code: GAxxx process: TSMC n7 (7nm)
    built: 2020-2023 pcie: gen: 2 speed: 5 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s ports: active: none off: DP-1,HDMI-A-1 empty: DP-2,DP-3
    bus-ID: 01:00.0 chip-ID: 10de:2216 class-ID: 0300
  Device-2: Logitech Webcam C270 driver: snd-usb-audio,uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:4 chip-ID: 046d:0825
    class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 21.1.15 with: Xwayland v: 24.1.5
    compositor: Picom v: 12.5 driver: X: loaded: nvidia
    gpu: nvidia,nvidia-nvswitch display-ID: :0 screens: 1
  Screen-1: 0 s-res: 7680x2160 s-dpi: 162 s-size: 1204x340mm (47.40x13.39")
    s-diag: 1251mm (49.26")
  Monitor-1: DP-0 pos: right res: mode: 3840x2160 hz: 60 scale: 100% (1)
    dpi: 163 size: 600x340mm (23.62x13.39") diag: 690mm (27.15") modes: N/A
  Monitor-2: HDMI-0 pos: primary,left res: 3840x2160
    size: 700x390mm (27.56x15.35") modes: N/A
  API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia
    surfaceless: drv: nvidia x11: drv: nvidia inactive: gbm,wayland
  API: OpenGL v: 4.6.0 vendor: nvidia v: 550.144.03 glx-v: 1.4
    direct-render: yes renderer: NVIDIA GeForce RTX 3080/PCIe/SSE2
    memory: 9.77 GiB
  API: Vulkan v: 1.4.303 layers: 10 device: 0 type: discrete-gpu
    name: NVIDIA GeForce RTX 3080 driver: N/A device-ID: 10de:2216
    surfaces: xcb,xlib
  Info: Tools: api: eglinfo, glxinfo, vulkaninfo de: kscreen-doctor
    gpu: nvidia-settings,nvidia-smi x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: Intel Alder Lake-S HD Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3 chip-ID: 8086:7ad0 class-ID: 0403
  Device-2: NVIDIA GA102 High Definition Audio driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:1aef class-ID: 0403
  Device-3: Focusrite-Novation Scarlett 2i2 3rd Gen driver: snd-usb-audio
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-10.2.2:12
    chip-ID: 1235:8210 class-ID: 0102 serial: <filter>
  Device-4: Arturia MiniLab mkII driver: snd-usb-audio type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-10.2.4:13 chip-ID: 1c75:0289
    class-ID: 0103
  Device-5: Logitech Webcam C270 driver: snd-usb-audio,uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:4 chip-ID: 046d:0825
    class-ID: 0102 serial: <filter>
  API: ALSA v: k6.6.74-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 1.2.7 status: off with: wireplumber status: active
    tools: pw-cli,wpctl
  Server-4: PulseAudio v: 17.0-43-g3e2bb status: active
    with: pulseaudio-alsa type: plugin tools: pacat,pactl,pavucontrol
Network:
  Device-1: Intel Alder Lake-S PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:7af0 class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  Device-2: Intel Ethernet I225-V vendor: ASUSTeK driver: igc v: kernel
    pcie: gen: 2 speed: 5 GT/s lanes: 1 port: N/A bus-ID: 05:00.0
    chip-ID: 8086:15f3 class-ID: 0200
  IF: enp5s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: noprefixroute scope: global broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  IF-ID-1: br-14461e1dab56 state: down mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IF-ID-2: br-21acd5ab5e49 state: down mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IF-ID-3: br-34d5db2e2a41 state: down mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IF-ID-4: br-520d0f67eba3 state: up speed: 10000 Mbps duplex: unknown
    mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IP v6: <filter> virtual: proto kernel_ll scope: link
  IF-ID-5: br-5c4b829f4671 state: up speed: 10000 Mbps duplex: unknown
    mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IP v6: <filter> virtual: proto kernel_ll scope: link
  IF-ID-6: br-f1cb64f76b32 state: up speed: 10000 Mbps duplex: unknown
    mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IP v6: <filter> virtual: proto kernel_ll scope: link
  IF-ID-7: docker0 state: down mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IF-ID-8: veth2b72c05 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-9: veth4a0b54c state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-10: veth4f803e9 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-14:8 chip-ID: 8087:0026
    class-ID: e001
  Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
    lmp-v: 11 status: discoverable: no pairing: no class-ID: 6c0104
Logical:
  Message: No logical block device data found.
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
    v: 0.6 port: N/A bus-ID: 00:0e.0 chip-ID: 8086:467f rev: class-ID: 0104
Drives:
  Local Storage: total: 25.47 TiB used: 16.58 TiB (65.1%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Kingston model: SNV2S1000G
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: SBI02102 temp: 56.9 C
    scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:3 vendor: Crucial model: CT1000P2SSD8
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: P2CR033 temp: 50.9 C
    scheme: GPT
  ID-3: /dev/sda maj-min: 8:0 vendor: Seagate model: ST4000DM004-2CV104
    size: 3.64 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 5425 serial: <filter> fw-rev: 0001 scheme: GPT
  ID-4: /dev/sdb maj-min: 8:16 vendor: Seagate model: ST18000NM003D-3DL103
    size: 16.37 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 7200 serial: <filter> fw-rev: SN03 scheme: GPT
  ID-5: /dev/sdc maj-min: 8:32 vendor: SanDisk model: SDSSDA-2T00
    size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 40RL scheme: GPT
  ID-6: /dev/sdd maj-min: 8:48 vendor: Crucial model: CT2000MX500SSD1
    size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 043 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 846.45 GiB size: 832.09 GiB (98.30%)
    used: 645.14 GiB (77.5%) fs: ext4 dev: /dev/sdc2 maj-min: 8:34 label: N/A
    uuid: 8e4509a6-df76-4ba2-88e6-c1a91d5dbe3a
  ID-2: /boot/efi raw-size: 99 MiB size: 95 MiB (95.96%)
    used: 32.5 MiB (34.3%) fs: vfat dev: /dev/nvme1n1p2 maj-min: 259:5
    label: N/A uuid: C877-8B46
  ID-3: /run/media/caleb/cdrive raw-size: 930.96 GiB
    size: 930.96 GiB (100.00%) used: 878.05 GiB (94.3%) fs: ntfs
    dev: /dev/nvme1n1p4 maj-min: 259:7 label: N/A uuid: ECE4B351E4B31CB0
  ID-4: /run/media/caleb/em-two-two raw-size: 931.5 GiB
    size: 931.5 GiB (100.00%) used: 920.15 GiB (98.8%) fs: ntfs
    dev: /dev/nvme0n1p2 maj-min: 259:2 label: Em Two Two
    uuid: 6E8A53DD8A53A07F
  ID-5: ■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■ raw-size: 16.37 TiB
    size: 16.37 TiB (100.00%) used: 8.83 TiB (53.9%) fs: ntfs dev: /dev/sdb1
    maj-min: 8:17 label: ■■■■■■■■■■■■■■■■ uuid: 54C101A76216B0D6
  ID-6: /run/media/caleb/samsung-evo raw-size: 1.82 TiB
    size: 1.82 TiB (100.00%) used: 1.74 TiB (95.4%) fs: ntfs dev: /dev/sdd2
    maj-min: 8:50 label: Samsung EVO uuid: 0E9C1F629C1F441D
  ID-7: /run/media/caleb/tummy raw-size: 3.64 TiB size: 3.64 TiB (100.00%)
    used: 3.63 TiB (99.7%) fs: ntfs dev: /dev/sda2 maj-min: 8:2 label: Tummy
    uuid: 06C049D9C049CF9B
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-2: /dev/nvme1n1p1 maj-min: 259:4 size: 450 MiB fs: ntfs label: Recovery
    uuid: 2E8A773E8A77019F
  ID-3: /dev/nvme1n1p3 maj-min: 259:6 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-4: /dev/sda1 maj-min: 8:1 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-5: /dev/sdd1 maj-min: 8:49 size: 128 MiB fs: <superuser required>
    label: N/A uuid: N/A
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-1:28 info: ZSA Labs Voyager type: keyboard,HID,mouse
    driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 3297:1977 class-ID: 0300
    serial: <filter>
  Device-2: 1-2:3 info: ASUSTek AURA LED Controller type: HID
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 16mA chip-ID: 0b05:19af class-ID: 0300
    serial: <filter>
  Device-3: 1-6:29 info: Western Digital My Passport 2665 type: mass storage
    driver: N/A interfaces: 1 rev: 2.1 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 1058:2665 class-ID: 0806 serial: <filter>
  Device-4: 1-8:4 info: Logitech Webcam C270 type: video,audio
    driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
    chip-ID: 046d:0825 class-ID: 0102 serial: <filter>
  Hub-2: 1-10:5 info: ASMedia ASM1074 High-Speed hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 174c:2074 class-ID: 0900
  Hub-3: 1-10.1:7 info: Realtek RTS5411 Hub ports: 5 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 0bda:5411
    class-ID: 0900
  Hub-4: 1-10.1.1:10 info: Realtek RTS5411 Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 0bda:5411
    class-ID: 0900
  Device-1: 1-10.1.2:11 info: Logitech G502 Proteus Spectrum Optical Mouse
    type: mouse,HID driver: hid-generic,usbhid interfaces: 2 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 300mA
    chip-ID: 046d:c332 class-ID: 0300 serial: <filter>
  Hub-5: 1-10.1.4:26 info: Genesys Logic Hub ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0610 class-ID: 0900
  Device-1: 1-10.1.4.2:27 info: Acer Sensor Hub type: HID
    driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 200mA chip-ID: 042e:ac0a class-ID: 0300
    serial: <filter>
  Hub-6: 1-10.2:9 info: Genesys Logic Hub ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0608 class-ID: 0900
  Device-1: 1-10.2.2:12 info: Focusrite-Novation Scarlett 2i2 3rd Gen
    type: audio driver: snd-usb-audio interfaces: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
    chip-ID: 1235:8210 class-ID: 0102 serial: <filter>
  Device-2: 1-10.2.4:13 info: Arturia MiniLab mkII type: audio
    driver: snd-usb-audio interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 100mA chip-ID: 1c75:0289 class-ID: 0103
  Hub-7: 1-11:6 info: Genesys Logic Hub ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0608 class-ID: 0900
  Device-1: 1-14:8 info: Intel AX201 Bluetooth type: bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 100mA chip-ID: 8087:0026 class-ID: e001
  Hub-8: 2-0:1 info: super-speed hub ports: 9 rev: 3.1
    speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-9: 2-9:2 info: ASMedia ASM1074 SuperSpeed hub ports: 4 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 power: 8mA
    chip-ID: 174c:3074 class-ID: 0900
  Hub-10: 2-9.1:3 info: Realtek Hub ports: 3 rev: 3.2
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 0bda:0411
    class-ID: 0900
  Hub-11: 2-9.1.1:4 info: Realtek Hub ports: 2 rev: 3.2
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 0bda:0411
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 77.0 C mobo: N/A gpu: nvidia temp: 55 C
  Fan Speeds (rpm): N/A gpu: nvidia fan: 37%
Repos:
  Packages: 2469 pm: pacman pkgs: 2468 libs: 561 tools: pamac,yay pm: appimage
    pkgs: 1
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://mirror.kku.ac.th/manjaro/stable/$repo/$arch
    2: https://mirror.freedif.org/Manjaro/stable/$repo/$arch
    3: https://mirrors.cicku.me/manjaro/stable/$repo/$arch
    4: https://manjaro.ynh.ovh/stable/$repo/$arch
    5: http://ftp.tu-chemnitz.de/pub/linux/manjaro/stable/$repo/$arch
    6: https://fosszone.csd.auth.gr/manjaro/stable/$repo/$arch
    7: https://ftp.linux.org.tr/manjaro/stable/$repo/$arch
    8: https://ftp.gwdg.de/pub/linux/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 659
  1: cpu: 77.8% command: nvme0n1p2 started-by: mount.ntfs-3g pid: 75168
    mem: 4.11 MiB (0.0%)
  2: cpu: 64.4% command: firefox pid: 461221 mem: 466.4 MiB (1.4%)
  3: cpu: 54.1% command: sda2 started-by: mount.ntfs pid: 916
    mem: 6.77 MiB (0.0%)
  4: cpu: 49.7% command: sdd2 started-by: mount.ntfs pid: 929
    mem: 4.52 MiB (0.0%)
  5: cpu: 36.2% command: C:\windows\system32\rundll32.exe pid: 42340
    mem: 15.3 MiB (0.0%)
  Memory top: 5 of 659
  1: mem: 1424.9 MiB (4.4%) command: firefox pid: 3434 cpu: 6.3%
  2: mem: 1171.0 MiB (3.6%) command: warp pid: 3766 cpu: 1.6%
  3: mem: 1094.9 MiB (3.4%) command: emacs pid: 322691 cpu: 0.2%
  4: mem: 921.8 MiB (2.8%) command: thunderbird pid: 261689 cpu: 1.5%
  5: mem: 779.4 MiB (2.4%) command: firefox pid: 361906 cpu: 1.2%
Info:
  Processes: 659 Power: uptime: 2d 9h 11m states: freeze,mem,disk
    suspend: deep avail: s2idle wakeups: 0 fails: 2 hibernate: platform
    avail: shutdown, reboot, suspend, test_resume image: 12.39 GiB
    services: upowerd,xfce4-power-manager Init: systemd v: 257
    default: graphical tool: systemctl
  Compilers: clang: 19.1.7 gcc: 14.2.1 Shell: Bash v: 5.2.37
    running-in: alacritty inxi: 3.3.37

Drivers:

[caleb@caleb-manjaro dslr]$ mhwd -li
> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
          video-nvidia            2024.05.03               false            PCI


Warning: No installed USB configs!

Well that’s an interesting warning!

[caleb@caleb-manjaro dslr]$ mhwd-kernel -li
Currently running: 6.6.74-1-MANJARO (linux66)
The following kernels are installed in your system:
   * linux61
   * linux66
[caleb@caleb-manjaro dslr]$ lsb_release -sirc
ManjaroLinux 25.0.0 Zetar

Happy to provide more info as needed.
For what it’s worth, I’m 90% certain I had this same HDD plugged in last week and was copying files to it.

Hello @komali2 :wink:

Reboot your system after a kernel upgrade. No new modules or drivers can be loaded when the path (version number) changes. Already loaded ones still work.

2 Likes

:footprints:

1 Like

Port is detected as USB 2.0, this does not provide the required power to your HDD. Use external power supply or choose a port capable to provide the required power.

4 Likes

Heh, not sure how to interpret this comment, but I guess I should be rebooting my system more?

It is a requirement when you have updated certain packages especially kernel.

reboot

If you have only updated userspace (graphics, desktop etal.), userspace can be restarted using

systemctl soft-reboot

The Add & Remove Software application (if used to update) will prompt when restart is required and offer to initiate the restart.

Or you can check using the commandline (before executing the sync) using a small utility script

See → [root tip] [Utility Script] Check if updates may require system restart

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.