Unable to install fresh Manjaro

Hardware specs:
Gigabyte X570S Aorus Pro AX.
Firmware: F8a
Fastboot: disabled
CSM support: enabled.
CPU: AMD 5700G
GPU: iGPU
Using Manjaro 24.0.3 on Ventoy.

This is my 1st attempt to install a fresh Manjaro on iGPU, but the installation process arrived at a black screen, regardless of i select “open source driver” or “proprietary driver”.

The last screen shown was:

And the next screen is blank.

Where should i troubleshoot?

Thanks.

Hi @wind77,

As far as I’m aware, CSM should be disabled.

You should also have Fast boot and Secure boot disabled, and if you want to dual-boot with Windows, you have to disable Windows’ Fast startup.

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When i installed on dGPU, CSM was enabled, and the installation proceeded with no issue.

Anyway, “enable” was “auto” selected because i suppose the dGPU was old generation.
But i dunno why, after the dGPU is removed, CSM is still “enabled” - if i chose “disable”, the motherboard boot with no display, and “VGA” LED lit up, indicating display error.
Only when CSM is “enable”, the motherboard can be normally.

Have you disabled secure boot.

Then it might be that you partitioning scheme is still the old one, MBR instead of GPT.

To switch would require a repartition and format, as far as I’m aware.

Yup, Secure boot is auto disabled, when CSM is enabled.

Partitioning is GPT, not MBR.
And i couldnt even enter the live media environment.
Right after the screen shown, the display went black.

Check this. But CSM should be disabled.

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Fast boot is disabled.
Secure boot is auto disabled by motherboard.
CSM is enabled, cuz disabled would cause no display at all.

And no need to bring in Windows dual boot into the equation now.

Add this to your boot line in grub hitting E in the grub menu plymouth.enable=0 disablehooks=plymouth
If that works make it permanent in /etc/default/grub and than sudo upate-grub.

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Tried.
Not working.
:smiling_face_with_tear:

I tried to troubleshoot by installing W11.
The installation proceeded successfully.
Using the default display driver, the OS resolution was 1440x1080.
But after Windows Update updated the display driver, the display flickered and no more HDMI signal.
I waited a while, and after ascertain that the display no longer receive HDMI signal, I reset the desktop.
The display came back, OS booting proceeded, but right before the login screen, the display lost HDMI signal.
I tried a few times of installing, and it is all the same.

Now, my dGPU only support HDMI 1.4, which means 4k resolution @ 30Hz.
My display supports max 4k @ 60Hz.
My AMD 5700G / X570S support 4k @ 60 Hz.

When using dGPU (HDMI 1.4 port) + HDMI cable (unknown version), display shows 4k @30 Hz.
When using iGPU (HDMI 2.0 port, 4k @ 60 Hz) + HDMI cable (unknown version), display lost signal right before live media environment (Manjaro installer) or login screen (W11 OS).

So the qn is:
if the HDMI cable is a Cat 2 cable (High Speed), which means it can only support 4k @ 30Hz, would that actually cause an issue for Manjaro installer to load properly?

Which Desktop environment are you installing?

KDE.
Tried Gnome, same issue.

Not true, i have CSM enabled on both of my Systems AMD Laptop and Intel/nvidia PC.

I have no issues at all, both systems are running total fine with Manjaro since years!

This is the worst possible way to troubleshoot… since Win11 official requires UEFI On (CSM OFF), Secure Boot ON and TPM ON or do you had it installed it tweaks?

Is this the first time that you used this PC or why you trouble shoot in a Linux Topic with Windows?

If you don’t aware if you have a broken system, at least trouble shoot with Win10 but not with Win11.

What means blank? Can you go in TTY with crtl+alt+f2?

You could try to edit grub and try remove quiet and splash.

OK, a quick summary on CSM in the BIOS.

CSM, or (compatibility support module) adds support for older operating systems on newer hardware.

If you have newer hardware and an Arch based system, CSM can and possibly will cause issues. This is why many here are saying to disable CSM. Modern OSes run on UEFI, on a GPT partition drive with no need for CSM.

Leaving CSM enabled when the system has no need for it, just adds to possible issues when trying to diagnose a problem.

-John

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Thanks, I appreciate your explanation.
Unfortunately, though my motherboard and CPU are new hardware, my dGPU is not.
It is more than 10 yrs old, and its presence would force the MB to auto enable CSM.

In the process of troubleshooting, I removed the dGPU, and the MB was set to CSM OFF, but still same problem.

You rightly pointed out that OS doesn’t need CSM, NOT must require CSM OFF.
Same as @Kobold , I have installed Manjaro and other OS with CSM enabled, and no issue.

I installed W11 via Ventoy successfully, and I can confirm that W11 installation, doesn’t require CSM OFF, Secure Boot ON.
My TPM is ON by default, so I just leave it untouched.
The W11 installer is official ISO from M$, and not tweaked.
The installation proceeded successfully, and the CSM / Secure Boot did not get tweaked by OS after installation.

This is the my current system that has Manjaro installed.
I’m reinstalling cuz I wanna remove the dGPU and use iGPU, and have no success in the past.
So I’m doing a clean re-installation to wipe out any potential variables that might have affected my success in the past.
W11 is brought in, cuz I wanna know if this problem is replicable in other OS.
I have also tried the Manjaro Gnome and EndeavourOS, same issue.

W10 is EOL…

Blank - monitor has HDMI signal, but the screen is just black.
quiet and splash, tried and not working.
plymouth.enable=0 disablehooks=plymouth, also tried and not working.

My preliminary understanding is that:
Regardless of OS, as soon as the OS / installer try to adapt / self-adjust to 4K @ 60 Hz, the display would gone blank (HDMI signal lost in W11, or HDMI signal detected but black screen in Manjaro installer).
Resolution at 4K @ 30Hz, or lower, is fine.

False, Win10 has support till October 2025.

You didnt response if you can reach TTY.

Is there any value in installing a OS that will EOL in a year?
Their >10 yr old default drivers can provide better values in troubleshooting of new hardwares?

Since this step can be performed at live media menu step, I believe I can.
What should I try in TTY?

Im not talking about TTY in Live Media… TTY on your install could probably indicate what is running and what is not.

You could install different Kernels or show us your system settings in the installed OS.

Im already answered this… Win11 official requires UEFI>Secure Boot>TPM.

As far as i know, Secure Boot and TPM requires UEFI… and can’t work under Legacy anyways.

So when you maybe have a broken system and you want to trouble shoot with Windows… it makes total sense to not use a Win OS which has even stronger incompatibility to Linux as Win11, and this is Win10.

Because the Arch Tree don’t work with Secure Boot at all… at least not official
and requires additional tinkering.