Hey there, I am in the process of migrating from a desktop PC (worked fine so far with two 4k Philips PHL 288E2 monitors successfully for years) to a laptop-only setup.
I am using MEDION® ERAZER® Defender E15, AMD Ryzen™ 7 5800H, Windows 11 Home, 43,9 cm (17,3") FHD Display mit 144 Hz, NVIDIA® GeForce RTX™ 3050 Ti, 512 GB PCIe SSD, 32 GB RAM, Core Gaming Notebook | MEDION.AT since two weeks and I am unable to get my multi-monitor setup to work like before.
Connecting HDMI → HDMI works fine and I am always able to have one external monitor work with HDMI. Other slots for the 2nd monitor would be either mini DP or USB-C but the monitor never shows up or receives a signal. I verified this today in a computer store where I tried to connect all different combinations together with a store clerk.
I also have tried to boot from a Manjaro GNOME USB stick which suffers from the same issue. HDMI-connected display works, the other one with mini DP → DP doesn’t.
Tried with different kernels, X11 vs Wayland, already have the latest stable updates from today, ran commands that might have messed up stuff more, etc.
I am struggling with this for a while now, so really happy about any pointers to a solution.
Thank you in advance!
System:
Kernel: 6.0.11-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-6.0-x86_64
root=UUID=f132ef5c-0838-4b20-98e5-187ddfdeaaf9 rw nvidia-drm.modeset=1
quiet udev.log_priority=3
Desktop: GNOME v: 43.1 tk: GTK v: 3.24.35 wm: gnome-shell dm: GDM v: 43.0
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: MEDION product: Defender E15 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: MEDION model: NHxxEx v: 1.0 serial: <superuser required> UEFI: INSYDE
v: 1.07.03RME1_00019 date: 07/20/2021
Battery:
ID-1: BAT0 charge: 41.5 Wh (92.4%) condition: 44.9/44.4 Wh (101.1%)
volts: 16.0 min: 14.8 model: Notebook BAT type: Li-ion serial: <filter>
status: discharging
Memory:
RAM: total: 30.73 GiB used: 5.17 GiB (16.8%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: AMD Ryzen 7 5800H with Radeon Graphics bits: 64 type: MT MCP
arch: Zen 3 gen: 4 level: v3 note: check built: 2021-22
process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80) stepping: 0
microcode: 0xA50000B
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 16 MiB
desc: 1x16 MiB
Speed (MHz): avg: 399 high: 400 min/max: 400/4463 boost: enabled scaling:
driver: amd-pstate governor: powersave cores: 1: 399 2: 400 3: 399 4: 400
5: 399 6: 399 7: 399 8: 400 9: 399 10: 399 11: 400 12: 399 13: 399 14: 399
15: 399 16: 398 bogomips: 102244
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt ht
hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni popcnt
pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor
svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl
v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq wbnoinvd wdt
xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: always-on, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: NVIDIA GA107M [GeForce RTX 3050 Ti Mobile] vendor: CLEVO/KAPOK
driver: nvidia v: 525.60.11 alternate: nouveau,nvidia_drm non-free: 520.xx+
status: current (as of 2022-10) arch: Ampere code: GAxxx
process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 3 speed: 8 GT/s lanes: 8
link-max: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.0
chip-ID: 10de:25a0 class-ID: 0300
Device-2: AMD Cezanne [Radeon Vega Series / Radeon Mobile Series]
vendor: CLEVO/KAPOK driver: amdgpu v: kernel arch: GCN-5.1 code: Vega-2
process: TSMC n7 (7nm) built: 2018-21 pcie: gen: 3 speed: 8 GT/s lanes: 16
link-max: gen: 4 speed: 16 GT/s ports: active: HDMI-A-1,eDP-1 empty: DP-1
bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300 temp: 37.0 C
Device-3: Chicony USB2.0 Camera type: USB driver: uvcvideo bus-ID: 1-4:2
chip-ID: 04f2:b729 class-ID: fe01 serial: <filter>
Display: x11 server: X.org v: 1.21.1.4 with: Xwayland v: 22.1.5
compositor: gnome-shell driver: X: loaded: modesetting dri: radeonsi
gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 5760x2160 s-size: <missing: xdpyinfo>
Monitor-1: HDMI-A-1 mapped: HDMI-1 pos: left model: Philips PHL 288E2
serial: <filter> built: 2021 res: 3840x2160 hz: 60 dpi: 157 gamma: 1.2
size: 621x341mm (24.45x13.43") diag: 708mm (27.9") ratio: 16:9 modes:
max: 3840x2160 min: 720x400
Monitor-2: eDP-1 pos: primary,right model: LG Display 0x065b built: 2019
res: 1920x1080 hz: 144 dpi: 128 gamma: 1.2 size: 382x215mm (15.04x8.46")
diag: 438mm (17.3") ratio: 16:9 modes: max: 1920x1080 min: 640x480
API: OpenGL v: 4.6 Mesa 22.2.4 renderer: AMD Radeon Graphics (renoir LLVM
14.0.6 DRM 3.48 6.0.11-1-MANJARO) direct render: Yes
Audio:
Device-1: NVIDIA driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s
lanes: 8 link-max: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.1
chip-ID: 10de:2291 class-ID: 0403
Device-2: AMD Renoir Radeon High Definition Audio vendor: CLEVO/KAPOK
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.1 chip-ID: 1002:1637
class-ID: 0403
Device-3: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: CLEVO/KAPOK
driver: N/A alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x,
snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_sof_amd_renoir pcie:
gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s
bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
Device-4: AMD Family 17h/19h HD Audio vendor: MEDION AG
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3
class-ID: 0403
Sound API: ALSA v: k6.0.11-1-MANJARO running: yes
Sound Server-1: JACK v: 1.9.21 running: no
Sound Server-2: PulseAudio v: 16.1 running: yes
Sound Server-3: PipeWire v: 0.3.61 running: yes
Network:
Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
speed: 5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:2723 class-ID: 0280
IF: wlp2s0 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
Device-2: Realtek RTL8125 2.5GbE vendor: CLEVO/KAPOK driver: r8169
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: 2000 bus-ID: 04:00.0
chip-ID: 10ec:8125 class-ID: 0200
IF: enp4s0 state: down mac: <filter>
IF-ID-1: br-e1885eb5a3c4 state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IP v4: <filter> scope: global broadcast: <filter>
IP v6: <filter> scope: link
IF-ID-2: docker0 state: down mac: <filter>
Message: Output throttled. IPs: 1; Limit: 10; Override: --limit [1-x;-1
all]
IF-ID-3: veth44d68f0 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-4: vethc9e5039 state: up speed: 10000 Mbps duplex: full mac: <filter>
WAN IP: <filter>
Bluetooth:
Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-4:2
chip-ID: 8087:0029 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 476.94 GiB used: 36.21 GiB (7.6%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Phison
model: E12S-512G-SSD-B27B-09 size: 476.94 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
rev: ECFM22.9 temp: 27.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) used: 36.21 GiB (7.7%)
fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
uuid: f132ef5c-0838-4b20-98e5-187ddfdeaaf9
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 312 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
label: NO_LABEL uuid: 31E1-47E4
Swap:
Alert: No swap data was found.
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-4:2 info: Chicony USB2.0 Camera type: Video driver: uvcvideo
interfaces: 3 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b729
class-ID: fe01 serial: <filter>
Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-4:2 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0029
class-ID: e001
Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 38.5 C mobo: N/A gpu: amdgpu temp: 37.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 396 Uptime: 37m wakeups: 3717 Init: systemd v: 251
default: graphical tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6
Packages: 1083 pm: pacman pkgs: 1076 libs: 331
tools: gnome-software,pamac,yay pm: snap pkgs: 7 Shell: Zsh v: 5.9
running-in: gnome-terminal inxi: 3.3.23