I posted 2 commands.
If you click on the icon at the end of each command it will be copied to clipboard and can be pasted in terminal with Shift + Ctrl + V
If 1st command does not work kernel can also be installed using GUI tool Manjaro Settings Manager > Kernel
If 2nd command does not work please post error message response
Yes. I have followed the commands you posted and pasted in the terminal. I have installed the kernel you mentioned according to the first command. Then i have also pasted the second one in the terminal. It shows following:
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[kevin@KevinHan ~]$ sudo alsa-info.sh --upload
/usr/bin/alsa-info.sh: line 661: tree: command not found
Uploading information to www.alsa-project.org … Done!
Your ALSA information is located at http://alsa-project.org/db/?f=d775940d7e0616ae40e1d106211ad51ee0b6b1a3
Please inform the person helping you.
After that, i reboot the computer and speakers still don’t work as normal. What i can hear is, when i go to a random video on youtube. I can hear some electronic buzzy sound or i can’t exactly explain how it sounds like, when i using arrow left or right to go forward 5 seconds or back.
It happens same to me when i had Arch linux on it. I am not sure what the real problem is right now.
I’m looking forward your response. Thank you again!
I don’t understand why when i pressed on the reply button on you message, it does not show i reply to your message. Please read the previous message i wrote. Thanks
I have now tried to reinstall whole linux to make sure everything is fresh as beginning and no misstake happen when installing packages without any crash. So when i try to paste the first command you write is showing following:
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[kevin@KevinHan ~]$ sudo mhwd-kernel -i linux62
Error: Please make sure if the given kernel(s) exist(s).
available kernels:
The second one is showing:
[kevin@KevinHan ~]$ sudo alsa-info.sh --upload
/usr/bin/alsa-info.sh: line 661: tree: command not found
Uploading information to www.alsa-project.org … Done!
Your ALSA information is located at http://alsa-project.org/db/?f=4fc9d511c98bc9097c8d6c73d992a2ded472d5c9
Please inform the person helping you.
[kevin@KevinHan ~]$
If kernel 6.1 and 6.2 is not displayed, then pacman -Syyu.
Perhaps the mirrorlist must be updated.
Hi. Even i tried write sudo pacman -Syyu. It shows a lots lines of warning and then
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warning: zxing-cpp: local (2.0.0-1) is newer than extra (1.2.0-1)
resolving dependencies…
looking for conflicting packages…
error: failed to prepare transaction (could not satisfy dependencies)
:: installing smbclient (4.15.2-1) breaks dependency ‘smbclient>=4.17.5’ required by samba
try this and pls give us the output from terminal … with Symbole </>
sudo pacman-mirrors --fasttrack 5 && sudo pacman -Syyu
Thank you! It works now to download linux kernel as mentioned in the previous post.
It shows following message:
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[kevin@KevinHan ~]$ sudo mhwd-kernel -i linux62
:: Synchronizing package databases…
core 163,5 KiB 367 KiB/s 00:00 [####################################] 100%
extra 1860,9 KiB 7,15 MiB/s 00:00 [####################################] 100%
community 7,6 MiB 22,2 MiB/s 00:00 [####################################] 100%
multilib 167,6 KiB 2,56 MiB/s 00:00 [####################################] 100%
resolving dependencies…
looking for conflicting packages…
Packages (1) linux62-6.2.9-1
Total Download Size: 174,86 MiB
Total Installed Size: 179,22 MiB
:: Proceed with installation? [Y/n] y
:: Retrieving packages…
linux62-6.2.9-1-x86_64 174,9 MiB 22,5 MiB/s 00:08 [####################################] 100%
(1/1) checking keys in keyring [####################################] 100%
(1/1) checking package integrity [####################################] 100%
(1/1) loading package files [####################################] 100%
(1/1) checking for file conflicts [####################################] 100%
(1/1) checking available disk space [####################################] 100%
:: Processing package changes…
(1/1) installing linux62 [####################################] 100%
Optional dependencies for linux62
wireless-regdb: to set the correct wireless channels of your country [installed]
:: Running post-transaction hooks…
(1/5) Arming ConditionNeedsUpdate…
(2/5) Updating module dependencies…
(3/5) Updating linux initcpios…
==> Building image from preset: /etc/mkinitcpio.d/linux62.preset: ‘default’
→ -k /boot/vmlinuz-6.2-x86_64 -c /etc/mkinitcpio.conf -g /boot/initramfs-6.2-x86_64.img --microcode /boot/intel-ucode.img
==> Starting build: ‘6.2.9-1-MANJARO’
→ Running build hook: [base]
→ Running build hook: [udev]
→ Running build hook: [autodetect]
→ Running build hook: [modconf]
→ Running build hook: [block]
==> WARNING: Possibly missing firmware for module: ‘xhci_pci’
→ Running build hook: [keyboard]
→ Running build hook: [keymap]
→ Running build hook: [consolefont]
==> WARNING: consolefont: no font found in configuration
→ Running build hook: [plymouth]
→ Running build hook: [filesystems]
→ Running build hook: [fsck]
==> Generating module dependencies
==> Creating gzip-compressed initcpio image: ‘/boot/initramfs-6.2-x86_64.img’
==> Image generation successful
==> Building image from preset: /etc/mkinitcpio.d/linux62.preset: ‘fallback’
→ -k /boot/vmlinuz-6.2-x86_64 -c /etc/mkinitcpio.conf -g /boot/initramfs-6.2-x86_64-fallback.img -S autodetect --microcode /boot/intel-ucode.img
==> Starting build: ‘6.2.9-1-MANJARO’
→ Running build hook: [base]
→ Running build hook: [udev]
→ Running build hook: [modconf]
→ Running build hook: [block]
==> WARNING: Possibly missing firmware for module: ‘qed’
==> WARNING: Possibly missing firmware for module: ‘aic94xx’
==> WARNING: Possibly missing firmware for module: ‘bfa’
==> WARNING: Possibly missing firmware for module: ‘qla2xxx’
==> WARNING: Possibly missing firmware for module: ‘qla1280’
==> WARNING: Possibly missing firmware for module: ‘wd719x’
==> WARNING: Possibly missing firmware for module: ‘xhci_pci’
→ Running build hook: [keyboard]
→ Running build hook: [keymap]
→ Running build hook: [consolefont]
==> WARNING: consolefont: no font found in configuration
→ Running build hook: [plymouth]
→ Running build hook: [filesystems]
→ Running build hook: [fsck]
==> Generating module dependencies
==> Creating gzip-compressed initcpio image: ‘/boot/initramfs-6.2-x86_64-fallback.img’
==> Image generation successful
(4/5) Refreshing PackageKit…
(5/5) Updating Grub-Bootmenu
Generating grub configuration file …
Found theme: /usr/share/grub/themes/manjaro/theme.txt
Found linux image: /boot/vmlinuz-6.2-x86_64
Found initrd image: /boot/intel-ucode.img /boot/initramfs-6.2-x86_64.img
Found initrd fallback image: /boot/initramfs-6.2-x86_64-fallback.img
Found linux image: /boot/vmlinuz-6.1-x86_64
Found initrd image: /boot/intel-ucode.img /boot/initramfs-6.1-x86_64.img
Found initrd fallback image: /boot/initramfs-6.1-x86_64-fallback.img
Warning: os-prober will be executed to detect other bootable partitions.
Its output will be used to detect bootable binaries on them and create new boot entries.
Found Windows Boot Manager on /dev/nvme0n1p1@/EFI/Microsoft/Boot/bootmgfw.efi
Adding boot menu entry for UEFI Firmware Settings …
Root filesystem isn’t btrfs
If you think an error has occurred, please file a bug report at “GitHub - Antynea/grub-btrfs: Include btrfs snapshots at boot options. (Grub menu)”
Found memtest86+ image: /boot/memtest86+/memtest.bin
/usr/bin/grub-probe: warning: unknown device type nvme0n1.
Found memtest86+ EFI image: /boot/memtest86+/memtest.efi
/usr/bin/grub-probe: warning: unknown device type nvme0n1.
done
[kevin@KevinHan ~]$
It shows following message after i pasted in the second command as it mentioned before:
kevin@KevinHan ~]$ sudo alsa-info.sh --upload
lspci: Unable to load libkmod resources: error -2
/usr/bin/alsa-info.sh: line 661: tree: command not found
Uploading information to www.alsa-project.org … Done!
Your ALSA information is located at http://alsa-project.org/db/?f=e4fe85be124ed35c792aecebb176c510b0f2c6aa
Please inform the person helping you.
[kevin@KevinHan ~]$
The sound is till not back…
quick overview:
loaded kernel = Kernel release: 6.1.19-1-MANJARO
current version to download is 6.1.22 ?!
no kernel 6.2 loaded !
pls format / edit your text
current inxi?
sudo inxi --admin --verbosity=7 --filter --no-host --width
I know it’s a little bit complicated to follow to context…
I reinstalled whole linux after i posted the information to make sure everything is original and maybe easier to fix. So i decided to reinstall everything, which you can see that kernel has changed.
Now it’s showing after i wrote sudo inxi:
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CPU: 24-core (8-mt/16-st) 13th Gen Intel Core i9-13980HX (-MST AMCP-)
speed/min/max: 2301/800/5400:5600:4000 MHz Kernel: 6.2.9-1-MANJARO x86_64
Up: 0m Mem: 2664.7/31714.2 MiB (8.4%) Storage: 953.87 GiB (1.1% used)
Procs: 444 Shell: Bash inxi: 3.3.26
If you want see more detailed: (i wrote inxi -Fza in terminal)
[kevin@KevinHan ~]$ inxi -Fza
System:
Kernel: 6.2.9-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
parameters: BOOT_IMAGE=/boot/vmlinuz-6.2-x86_64
root=UUID=ee231002-7f6e-4986-88ec-e143a9c0c923 rw quiet splash
udev.log_priority=3
Desktop: KDE Plasma v: 5.27.3 tk: Qt v: 5.15.8 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: ROG Strix G634JZ_G634JZ v: 1.0
serial:
Mobo: ASUSTeK model: G634JZ v: 1.0 serial:
UEFI: American Megatrends LLC. v: G634JZ.307 date: 03/10/2023
Battery:
ID-1: BAT0 charge: 84.2 Wh (93.0%) condition: 90.5/90.0 Wh (100.6%)
volts: 16.7 min: 16.0 model: AS3GYFG3KC R220358 type: Unknown
serial: status: discharging
CPU:
Info: model: 13th Gen Intel Core i9-13980HX bits: 64 type: MST AMCP
arch: Raptor Lake gen: core 13 level: v3 note: check built: 2022+
process: Intel 7 (10nm) family: 6 model-id: 0xB7 (183) stepping: 1
microcode: 0x112
Topology: cpus: 1x cores: 24 mt: 8 tpc: 2 st: 16 threads: 32 smt: enabled
cache: L1: 2.1 MiB desc: d-16x32 KiB, 8x48 KiB; i-8x32 KiB, 16x64 KiB
L2: 32 MiB desc: 8x2 MiB, 4x4 MiB L3: 36 MiB desc: 1x36 MiB
Speed (MHz): avg: 2352 high: 2400 min/max: 800/5400:5600:4000 scaling:
driver: intel_pstate governor: powersave cores: 1: 2400 2: 2400 3: 2400
4: 2400 5: 2400 6: 2400 7: 2400 8: 2400 9: 2400 10: 2400 11: 2400 12: 2400
13: 2400 14: 2400 15: 2400 16: 2400 17: 2400 18: 870 19: 2400 20: 2400
21: 2400 22: 2400 23: 2400 24: 2400 25: 2400 26: 2400 27: 2400 28: 2400
29: 2400 30: 2400 31: 2400 32: 2400 bogomips: 154880
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB
filling, PBRSB-eIBRS: SW sequence
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel Raptor Lake-S UHD Graphics vendor: ASUSTeK driver: i915
v: kernel arch: Gen-13 process: Intel 7 (10nm) built: 2022+ ports:
active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 0000:00:02.0
chip-ID: 8086:a788 class-ID: 0300
Device-2: Sonix USB2.0 HD UVC WebCam type: USB driver: uvcvideo
bus-ID: 2-8:3 chip-ID: 322e:2122 class-ID: 0e02
Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915 display-ID: :0
screens: 1
Screen-1: 0 s-res: 2560x1600 s-dpi: 96 s-size: 677x423mm (26.65x16.65")
s-diag: 798mm (31.43")
Monitor-1: eDP-1 model: BOE Display NE160QDM-NM4 built: 2022
res: 2560x1600 dpi: 188 gamma: 1.2 size: 345x215mm (13.58x8.46")
diag: 407mm (16") ratio: 16:10 modes: 2560x1600
API: OpenGL v: 4.6 Mesa 23.0.1 renderer: Mesa Intel Graphics (RPL-S)
direct-render: Yes
Audio:
Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel
alternate: snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3 chip-ID: 8086:7a50
class-ID: 0403
API: ALSA v: k6.2.9-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 0.3.67 status: off with: wireplumber status: active
tools: pw-cli,wpctl
Server-3: PulseAudio v: 16.1 status: active tools: pacat,pactl
Network:
Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 0000:00:14.3
chip-ID: 8086:7a70 class-ID: 0280
IF: wlo1 state: up mac:
Device-2: Realtek RTL8125 2.5GbE vendor: ASUSTeK driver: r8169 v: kernel
port: 4000 bus-ID: 0000:6c:00.0 chip-ID: 10ec:8125 class-ID: 0200
IF: enp108s0 state: down mac:
Bluetooth:
Device-1: Intel type: USB driver: btusb v: 0.8 bus-ID: 2-14:4
chip-ID: 8087:0033 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel
driver: vmd v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:a77f rev:
class-ID: 0104
Drives:
Local Storage: total: 953.87 GiB used: 10.8 GiB (1.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
model: MZVL21T0HCLR-00B00 size: 953.87 GiB block-size: physical: 512 B
logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD serial:
rev: GXA7601Q temp: 38.9 C scheme: GPT
Partition:
ID-1: / raw-size: 100 GiB size: 97.87 GiB (97.87%) used: 10.74 GiB (11.0%)
fs: ext4 dev: /dev/nvme0n1p6 maj-min: 259:6
ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
used: 68 MiB (26.6%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 36.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 444 Uptime: 3m wakeups: 2 Memory: 30.97 GiB used: 2.61 GiB (8.4%)
Init: systemd v: 252 default: graphical tool: systemctl Compilers:
gcc: 12.2.1 clang: 15.0.7 Packages: pm: pacman pkgs: 1126 libs: 326
tools: pamac pm: flatpak pkgs: 0 Shell: Bash v: 5.1.16 running-in: konsole
inxi: 3.3.26
Hope it is easier to understand now.
This laptop has only been available for about a month and I cannot find any reports or data about onboard audio codec ALC285
ALSA information does not look any different when comparing data from both kernels
The audio device is only partially detected
!!PCI Soundcards installed in the system
!!--------------------------------------
0000:00:1f.3 Audio device [0403]: Intel Corporation Device [8086:7a50] (rev 11) (prog-if 80)
DeviceName: Onboard - Sound
The last line should show more information about the subvendor (Asus)
ALSA data also shows only one speaker connection and no internal microphone detected
!!ALSA/HDA dmesg
[ 4.253125] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC285: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[ 4.253128] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.253128] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 4.253129] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 4.253129] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 4.253130] snd_hda_codec_realtek hdaudioC0D0: Mic=0x12
I suggest update BIOS to latest version 308
ROG Strix SCAR 16 (2023) – BIOS & Firmware｜ROG Global
and use this command to check if ALSA can detect more than 1 speaker output
sudo dmesg | grep snd; echo ;amixer -c0
Hey! Sorry for taking long time to answer.
When i wrote the command you posted in terminal, it shows following:
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[ 2.760128] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 4.306501] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 4.376736] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC285: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[ 4.376738] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.376739] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 4.376740] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 4.376740] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 4.376740] snd_hda_codec_realtek hdaudioC0D0: Mic=0x12
Simple mixer control ‘Master’,0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 60 [69%] [-20.25dB] [on]
Simple mixer control ‘Headphone’,0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 0 [0%] [-65.25dB] [off]
Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control ‘Speaker’,0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control ‘PCM’,0
Capabilities: pvolume
Playback channels: Front Left - Front Right
Limits: Playback 0 - 255
Mono:
Front Left: Playback 255 [100%] [0.00dB]
Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control ‘Mic Boost’,0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 0 [0%] [0.00dB]
Front Right: 0 [0%] [0.00dB]
Simple mixer control ‘IEC958’,0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
Simple mixer control ‘IEC958’,1
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control ‘IEC958’,2
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control ‘IEC958’,3
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control ‘Capture’,0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 63
Front Left: Capture 39 [62%] [12.00dB] [on]
Front Right: Capture 39 [62%] [12.00dB] [on]
Simple mixer control ‘Auto-Mute Mode’,0
Capabilities: enum
Items: ‘Disabled’ ‘Enabled’
Item0: ‘Disabled’
I will try to update the bios to 308, i thought mine has 307 right now. Thank you for all your help and i wish you a great eastern!
Hello everyone!
I have also same laptop and i came to moment where i have “tiny sound”. To get to this point i set in hdajackretask → select codec: ACL285, show unconnected pins and check pin 14 override and select Internal speaker and then after reboot i have this “tiny sound”.
I found similar issue for asus 2023 laptop here:
(add http) forums.linuxmint.com/viewtopic.php?p=2315415
Maybe same issue we have?
Comments on LinuxMint forum for Asus ROG Zephyrus M16 2023 show one user put in a lot of work to get audio working:
“Tiny sound” on Asus ROG Zephyrus M16 2023
How can this be officially fixed?
- ASUS needs to add the correct _DSD into the BIOS for the CSC3551 amplifier.
AND
- The correct quirk needs to be merged into Linux Kernel.
Laptop discussed in LinuxMint forum has a different vendorID:productID code for audio codec: [8086:51ca]
vendorID:productID for this system is: [8086:7a50]
A patch/quirk in Linux kernel is not likely to work for the audio codec on this system unless a user creates a bugzilla report to ALSA developers to request a similar patch
Hey, Have you solved the problem?
Afaik there is no any solution right now. Asus completely ignore missing dsd configuration in their bios. No one from community prepare such fix for our laptops, so now, only external sound devices working 
Maybe we have to wait for a while, reason by our laptops are so new so maybe there is not any complete support for our laptops right now.
Patch for Cirrus amplifier was released in August
[PATCH 6.4 077/234] ALSA: hda/realtek: Amend G634 quirk to enable rear speakers
Amends the last quirk for the G634 with 0x1caf subsys to enable the rear speakers via pincfg.
SND_PCI_QUIRK(0x1043, 0x1caf, "ASUS G634JYR/JZR", ALC285_FIXUP_ASUS_SPI_REAR_SPEAKERS),
Patch is available in kernel v6.5.5 (not yet back-ported to LTS kernels)
https://elixir.bootlin.com/linux/v6.5.5/source/sound/pci/hda/patch_realtek.c#L9678
Also suggest update BIOS to version 319 released 2023/09/27
ROG Strix SCAR 16 (2023) G634JZ - BIOS & Firmware
to “Optimize system performance”
Edit 19-12-2023:
New kernel patches for CS35l41 smart amplifiers on Asus 2023 laptops have been added to the kernel
Patches will be available in kernel v6.7 soon and will probably be back-ported to LTS kernels
LKML: Stefan Binding: [PATCH v1 3/7] ALSA: hda/realtek: Add quirks for ASUS ROG 2023 models
(0x1043, 0x1caf, "ASUS G634JY/JZ/JI/JG", ALC285_FIXUP_ASUS_SPI_REAR_SPEAKERS),