I’m writing for assistance in determining what steps to perform to determine an issue with slow printing. I purchased a Xerox Versalink C620 printer in December and from the Xerox Driver site page I downloaded the Generic PPD at the bottom of the list and used it as the driver selection. This appeared to work fine and I printed several 300+ page manuals duplex quite quickly.
Now, there is a 10-15 second delay between every page, such that the printer says paused on its screen in between pages and it is silent between pages. It also takes quite awhile for the spooling to complete, about 5 minutes for a 96-page PDF of text only. The PDF file is 770.5 KiB. The job in the queue shows the size as 8714k. And it’s all text; no images, etcetera; and printing from Okular.
There are no errors or warnings displayed on the printer screen or on my desktop in the print queue or CUPS. After spooling reaches 100% complete, the job is removed from the active queue before the printing commences.
How can I determine whether it is my set-up or the printer?
I’m using KDE.
Thank you.
ADDED I was trying to see if one of the other drivers from Xerox would work better because the ones in the AUR look a bit out of date. The debtap program said it successfully converted the XeroxOfficev5Pkg-Linuxx86_64-5.20.661.4684.deb file and generated a xeroxofficeprtdrv-5.20.661.4684-1-x86_64.pkg.tar.zst Alpm which when I clicked on it prompted to install; and I did do. However, I do not see this now available in CUPS when selecting a driver.
It appears to have installed.
sudo pacman -U xeroxofficeprtdrv-5.20.661.4684-1-x86_64.pkg.tar.zst ✔ 24s
[sudo] password for gary:
loading packages...
warning: xeroxofficeprtdrv-5.20.661.4684-1 is up to date -- reinstalling
resolving dependencies...
looking for conflicting packages...
Packages (1) xeroxofficeprtdrv-5.20.661.4684-1
Total Installed Size: 61.51 MiB
Net Upgrade Size: 0.00 MiB
:: Proceed with installation? [Y/n] n
Also
pacman -Qs xeroxofficeprtdrv
local/xeroxofficeprtdrv 5.20.661.4684-1
Xerox Unix Print Drivers.
What do I need to do to make it available in CUPS to try it? Thank you.
I think I misunderstood what the Xerox print driver is because I thought it was a driver that could selected within CUPS. However, this driver seems to have executables that can be opened directly. The issue is that when I execute xeroxofficeprtmgr it opens a GUI window for sending a fax. This printer is a print only machine and does not fax, scan, or anything else. Either debtap didn’t convert everything, I did something wrong, or this Xerox drive is not right.
I set up the internal server in the printer such that can access the settings through a web browser, which makes it much easier. If I print the file through the browser tool, there is not a delay any longer. It appears that there was a software patch to the printer on Jan. 23 and that could be the issue because I haven’t printed anything large since before that date. But I cannot be sure and I see no option in the printer settings to uninstall the patch. I turned off a print setting that referred to delaying spooling to avoid cancelled jobs but it did not help printing through CUPS.
There is a note in this browser tool that states to install a driver. I did install the deb driver as noted using debtap but don’t know if the printer recognizes it. It appears that it does not.
Thus, it appears that the printer can print at normal speed but, when using CUPS, there is so sort of delay as if it sends only a couple pages at a time and then waits.