Trust webcam not (really) recognised

[ButterflyMelissa]

Hi all,

First off, to the mods, I feel this could fit in the kernel section too, but…I don’t know. Sorry for posting on the wrong spot…

Anyway…
I had me a Trust Sp@acecam 120, as I plug it in, the system “beepboops” but the application (cheese, in my case) does not recognize it.
Kernel driver?
How do I solve it? What manual do I read? What to I learn?
I googled, and found that it can be a kernel module…but, I want to check with the bright minds first
Thanks for meditating with me…
Melissa

[Mirdarthos]

Hi @ButterflyMelissa,

Well, something is obviously amiss, so please post the output of the following after you’ve connected the webcam:

inxi -Fxxx

Also, is there a possibility of you sharing the webcam’s informational website? If so, would you please?

[ButterflyMelissa]

Hi, @Mirdarthos , thanks for the reply,
The inxi outout :

System:
  Host: Asgaard Kernel: 6.6.46-1-MANJARO arch: x86_64 bits: 64 compiler: gcc
    v: 14.2.1 clocksource: tsc
  Desktop: KDE Plasma v: 6.0.5 tk: Qt v: N/A wm: kwin_x11 vt: 2 dm: SDDM
    Distro: Manjaro base: Arch Linux
Machine:
  Type: Desktop System: Hewlett-Packard product: HP Z620 Workstation v: N/A
    serial: <superuser required> Chassis: type: 6 serial: <superuser required>
  Mobo: Hewlett-Packard model: 158A v: 0.00 serial: <superuser required>
    part-nu: LJ450AV uuid: <superuser required> UEFI: Hewlett-Packard
    v: J61 v03.96 date: 10/29/2019
CPU:
  Info: 10-core model: Intel Xeon E5-2660 v2 bits: 64 type: MCP smt: disabled
    arch: Ivy Bridge rev: 4 cache: L1: 640 KiB L2: 2.5 MiB L3: 25 MiB
  Speed (MHz): avg: 1784 high: 3000 min/max: 1200/3000 cores: 1: 1200
    2: 1889 3: 1548 4: 1493 5: 1493 6: 3000 7: 2147 8: 1804 9: 1743 10: 1527
    bogomips: 43911
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: NVIDIA GP108 [GeForce GT 1030] vendor: ASUSTeK driver: nvidia
    v: 550.107.02 arch: Pascal pcie: speed: 8 GT/s lanes: 4 bus-ID: 05:00.0
    chip-ID: 10de:1d01 class-ID: 0300
  Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.2
    compositor: kwin_x11 driver: X: loaded: nvidia gpu: nvidia display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 101 s-size: 483x272mm (19.02x10.71")
    s-diag: 554mm (21.82")
  Monitor-1: Unknown-1 mapped: HDMI-0 res: 1920x1080 hz: 60 dpi: 102
    size: 480x270mm (18.9x10.63") modes: 1024x768
  API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
    drv: swrast gbm: drv: kms_swrast surfaceless: drv: nvidia x11: drv: nvidia
    inactive: wayland,device-1
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 550.107.02
    glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce GT 1030/PCIe/SSE2
  API: Vulkan v: 1.3.279 layers: 6 surfaces: xcb,xlib device: 0
    type: discrete-gpu driver: nvidia device-ID: 10de:1d01
Audio:
  Device-1: Intel C600/X79 series High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:1d20 class-ID: 0403
  Device-2: NVIDIA GP108 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 4 bus-ID: 05:00.1
    chip-ID: 10de:0fb8 class-ID: 0403
  API: ALSA v: k6.6.46-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator
  Server-1: JACK v: 1.9.22 status: off
  Server-2: PipeWire v: 1.2.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
  Device-1: Intel 82579LM Gigabit Network vendor: Hewlett-Packard
    driver: e1000e v: kernel port: f040 bus-ID: 00:19.0 chip-ID: 8086:1502
    class-ID: 0200
  IF: eno1 state: up speed: 100 Mbps duplex: full mac: 64:51:06:4c:87:fd
  Device-2: Intel 82574L Gigabit Network vendor: Hewlett-Packard
    driver: e1000e v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: e000
    bus-ID: 01:00.0 chip-ID: 8086:10d3 class-ID: 0200
  IF: enp1s0 state: down mac: 64:51:06:4c:87:fe
Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) driver: btusb
    v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 bus-ID: 2-1.3:3
    chip-ID: 0a12:0001 class-ID: e001
  Report: btmgmt ID: hci0 rfk-id: 0 state: up address: 84:E0:F4:04:01:78
    bt-v: 4.0 lmp-v: 6 class-ID: 6c0104
RAID:
  Hardware-1: Intel SATA Controller [RAID Mode] driver: ahci v: 3.0 port: f020
    bus-ID: 00:1f.2 chip-ID: 8086:2826 rev: N/A class-ID: 0104
Drives:
  Local Storage: total: 2.73 TiB used: 1.32 TiB (48.6%)
  ID-1: /dev/sda vendor: Western Digital model: WD20EFRX-68EUZN0
    size: 1.82 TiB speed: 6.0 Gb/s tech: HDD rpm: 5400 serial: WD-WCC4M3LLLLYE
    fw-rev: 0A82 scheme: GPT
  ID-2: /dev/sdb vendor: PNY model: CS900 1TB SSD size: 931.51 GiB
    speed: 3.0 Gb/s tech: SSD serial: PNY2330230728010056D fw-rev: 0LA5
    scheme: GPT
Partition:
  ID-1: / size: 146.03 GiB used: 52.5 GiB (36.0%) fs: ext4 dev: /dev/sdb2
  ID-2: /boot/efi size: 299.4 MiB used: 296 KiB (0.1%) fs: vfat
    dev: /dev/sdb1
  ID-3: /home size: 759.79 GiB used: 62.81 GiB (8.3%) fs: ext4
    dev: /dev/sdb4
Swap:
  ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/sdb3
Sensors:
  System Temperatures: cpu: 34.0 C mobo: N/A gpu: nvidia temp: 31 C
  Fan Speeds (rpm): N/A gpu: nvidia fan: 32%
Info:
  Memory: total: 120 GiB note: est. available: 117.85 GiB
    used: 10.35 GiB (8.8%)
  Processes: 323 Power: uptime: 2d 23h 40m states: freeze,mem,disk
    suspend: deep wakeups: 0 hibernate: platform Init: systemd v: 256
    default: graphical
  Packages: 1716 pm: pacman pkgs: 1694 pm: flatpak pkgs: 22 Compilers:
    clang: 18.1.8 gcc: 14.2.1 alt: 12 Shell: Zsh v: 5.9 default: Bash v: 5.2.32
    running-in: konsole inxi: 3.3.35

De page I found may not really help…the drivers on offer are (of course) not for Linux…
It’s not urgent. I found it in the local thrift shop. I have several Logitecs that do work. I just seek to (you guessed it) learn something new…
thanks
Melissa

[Mirdarthos]

Well…

I couldn’t find any mention of it in the inxi output, so I checked the website you gave. There I saw:

Are Windows Vista/7/8/10 drivers available?

This product was designed to work with older Windows versions.

The hardware itself is not compatible with Vista and Windows 7 or higher.

This is something that new drivers can not fix.

Therefore these drivers are not available.

Not really knowing what that means, but not having much hope, I checked Search results for 'WB'

(The website specified the model as “WB-1100G”, so the search terms were extrapolated from that.)

And as you can see, it only mentions 2 webcam models:

https://i.imgur.com/0WwG6IT.png

The WB-6250X and the WB-8300X, eliminating my hope for drivers of the webcam you mentioned.

Sorry.

[BG405]

I have a couple of those Spacecam things (in my case Spacecam 320) and it’s the same issue. It seems these cameras only work with some custom driver for WinXP and earlier, not following current protocols. I think I could get audio through mine, but no video?

[ButterflyMelissa]

ow well, at least I helped an initiative, here. Thrift stores in Belgium are run by a charity that helps people (that have a hard time getting a job) get into the job market by being a launchpad. They work there and near the end, they get prepared for the real deal by applications to jobs, writing a resume, communication…
So, it is a win for me, I helped a bit. And the cam…goes to space…can…
Melissa

[ButterflyMelissa]

Well, seems you cannot trust Trust…