I am encountering a persistent issue with my laptop’s touchpad (ASUE1403:00 04F3:319A Touchpad) on Manjaro KDE. The touchpad frequently freezes and behaves erratically, with sudden jumps in the cursor position. The issue occurs randomly but one trigger is launching Zoom and entering a meeting. I have tried various troubleshooting steps, but the problem persists. If I disable the touchpad using an fn function in the keyboard then it stops. I usually use a USB mouse which works perfectly. It has happened since the beginning and no update seems to fix it. Maybe is hardware i would like to at least be sure about this. This is the current info:
System Information:
- Laptop Model: ASUS ROG G533Z (edited: corrected model)
- Operating System: Manjaro KDE
- Kernel Version: 6.1.80-1-MANJARO
- Desktop Environment: KDE Plasma
- Touchpad Driver: libinput
Troubleshooting Steps Attempted:
- Updated the system and touchpad-related packages (
libinputandxf86-input-libinput) to the latest versions. - Restarted the X.Org server after updating the packages.
- Checked the touchpad settings in KDE System Settings.
- Tried disabling the touchpad while typing and disabling disable-while-trackpointing.
- Attempted to restart the input device subsystem using the
sudo modprobe -r i2c_hid && sudo modprobe i2c_hidcommand. - Created a custom touchpad configuration file (
/etc/X11/xorg.conf.d/30-touchpad.conf) with various options. - Monitored the touchpad events using the
libinput debug-eventscommand. - Checked for any BIOS updates related to the touchpad.
Relevant Logs and Information:
- libinput debug-events log (when the touchpad issue occurs):
sudo libinput debug-events --device /dev/input/event13
-event13 DEVICE_ADDED ASUE1403:00 04F3:319A Touchpad seat0 default group1 cap:pg size 126x74mm tap(dl off) left scroll-nat scroll-2fg-edge click-buttonareas-clickfinger dwt-on dwtp-on
libinput error: event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
See https://wayland.freedesktop.org/libinput/doc/1.25.0/touchpad-jumping-cursors.html for details
libinput error: event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
See https://wayland.freedesktop.org/libinput/doc/1.25.0/touchpad-jumping-cursors.html for details
libinput error: event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
See https://wayland.freedesktop.org/libinput/doc/1.25.0/touchpad-jumping-cursors.html for details
event13 GESTURE_PINCH_BEGIN +0.381s 2
event13 GESTURE_PINCH_UPDATE +0.381s 2 -2.28/ 0.00 (-2.80/ 0.00 unaccelerated) 1.01 @ 0.00
event13 GESTURE_PINCH_END +0.415s 2
libinput error: event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
See https://wayland.freedesktop.org/libinput/doc/1.25.0/touchpad-jumping-cursors.html for details
libinput error: event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
See https://wayland.freedesktop.org/libinput/doc/1.25.0/touchpad-jumping-cursors.html for details
libinput error: event13 - ASUE1403:00 04F3:319A Touchpad: WARNING: log rate limit exceeded (5 msgs per 24h). Discarding future messages.
event13 POINTER_MOTION +0.848s -15.79/ 0.00 (-48.00/ +0.00)
event13 POINTER_MOTION +1.008s 55.93/ 0.00 (+127.00/ +0.00)
event13 POINTER_MOTION +1.016s 97.21/ 0.00 (+62.00/ +0.00)
event13 POINTER_MOTION +1.044s 15.17/ 0.00 (+10.00/ +0.00)
event13 POINTER_MOTION +1.066s 18.20/ 0.00 (+12.00/ +0.00)
event13 POINTER_MOTION +1.072s -25.79/ 0.00 (-17.00/ +0.00)
event13 POINTER_MOTION +1.079s -3.29/ 0.00 (-10.00/ +0.00)
event13 POINTER_MOTION +1.093s -5.26/ 0.00 (-16.00/ +0.00)
event13 POINTER_SCROLL_FINGER +2.033s vert 0.00/0.0 horiz 17.60/0.0* (finger)
event13 POINTER_SCROLL_FINGER +2.061s vert 0.00/0.0* horiz 0.00/0.0* (finger)
event13 POINTER_SCROLL_FINGER +3.080s vert 0.00/0.0 horiz -4.61/0.0* (finger)
event13 POINTER_SCROLL_FINGER +3.094s vert 0.00/0.0 horiz -2.63/0.0* (finger)
event13 POINTER_SCROLL_FINGER +3.101s vert 0.00/0.0 horiz -3.78/0.0* (finger)
event13 POINTER_SCROLL_FINGER +3.115s vert 0.00/0.0 horiz -15.46/0.0* (finger)
event13 POINTER_SCROLL_FINGER +3.185s vert 0.00/0.0* horiz 0.00/0.0* (finger)
event13 GESTURE_HOLD_BEGIN +3.987s 1
event13 GESTURE_HOLD_END +3.998s 1 cancelled
event13 POINTER_MOTION +3.998s -1.31/ 0.00 ( -4.00/ +0.00)
event13 POINTER_MOTION +4.031s -15.76/ 0.00 (-48.00/ +0.00)
event13 GESTURE_HOLD_BEGIN +4.253s 1
event13 GESTURE_HOLD_END +4.261s 1 cancelled
- Xorg log file (
/var/log/Xorg.0.log) I used grep event13 since that is the touchpad:
cat /var/log/Xorg.0.log | grep event13
[ 424.476] (II) config/udev: Adding input device ASUE1403:00 04F3:319A Touchpad (/dev/input/event13)
[ 424.476] (**) Option "Device" "/dev/input/event13"
[ 424.477] (II) event13 - ASUE1403:00 04F3:319A Touchpad: is tagged by udev as: Touchpad
[ 424.480] (II) event13 - ASUE1403:00 04F3:319A Touchpad: device is a touchpad
[ 424.480] (II) event13 - ASUE1403:00 04F3:319A Touchpad: device removed
[ 424.524] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ASUE1403:00/0018:04F3:319A.0004/input/input24/event13"
[ 424.529] (II) event13 - ASUE1403:00 04F3:319A Touchpad: is tagged by udev as: Touchpad
[ 424.531] (II) event13 - ASUE1403:00 04F3:319A Touchpad: device is a touchpad
[ 431.269] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 431.353] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 431.954] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 431.982] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 432.251] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 432.251] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: WARNING: log rate limit exceeded (5 msgs per 24h). Discarding future messages.
[ 440.024] (II) event13 - ASUE1403:00 04F3:319A Touchpad: device removed
[ 613.531] (II) event13 - ASUE1403:00 04F3:319A Touchpad: is tagged by udev as: Touchpad
[ 613.533] (II) event13 - ASUE1403:00 04F3:319A Touchpad: device is a touchpad
[ 632.472] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 632.492] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 632.499] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 632.771] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 632.951] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
[ 632.951] (EE) event13 - ASUE1403:00 04F3:319A Touchpad: WARNING: log rate limit exceeded (5 msgs per 24h). Discarding future messages.
[ 647.407] (II) event13 - ASUE1403:00 04F3:319A Touchpad: device removed
- dmesg output related to the touchpad:
[ 1.058846] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:0c/PNP0C0D:01/input/input0
[ 1.058878] input: Sleep Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
[ 1.058902] input: Power Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input2
[ 1.225970] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input3
[ 3.313571] input: Logitech Gaming Mouse G502 as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/0003:046D:C332.0001/input/input4
[ 3.313617] hid-generic 0003:046D:C332.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech Gaming Mouse G502] on usb-0000:00:14.0-2/input0
[ 3.314407] input: Logitech Gaming Mouse G502 Keyboard as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1/0003:046D:C332.0002/input/input5
[ 3.322778] i2c i2c-0: 2/2 memory slots populated (from DMI)
[ 3.322781] i2c i2c-0: Memory type 0x22 not supported yet, not instantiating SPD
[ 3.329380] input: PC Speaker as /devices/platform/pcspkr/input/input8
[ 3.369752] hid-generic 0003:046D:C332.0002: input,hiddev96,hidraw1: USB HID v1.11 Keyboard [Logitech Gaming Mouse G502] on usb-0000:00:14.0-2/input1
[ 3.374357] input: ASUSTek Computer Inc. N-KEY Device as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:0B05:19B6.0003/input/input9
[ 3.374435] input: ASUSTek Computer Inc. N-KEY Device Keyboard as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:0B05:19B6.0003/input/input10
[ 3.431907] input: ASUE1403:00 04F3:319A Mouse as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ASUE1403:00/0018:04F3:319A.0004/input/input15
[ 3.433263] input: ASUSTek Computer Inc. N-KEY Device as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:0B05:19B6.0003/input/input11
[ 3.433366] input: ASUSTek Computer Inc. N-KEY Device as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:0B05:19B6.0003/input/input12
[ 3.433512] input: ASUE1403:00 04F3:319A Touchpad as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ASUE1403:00/0018:04F3:319A.0004/input/input16
[ 3.433624] input: ASUE1403:00 04F3:319A Keyboard as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ASUE1403:00/0018:04F3:319A.0004/input/input17
[ 3.433764] input: ASUSTek Computer Inc. N-KEY Device Wireless Radio Control as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:0B05:19B6.0003/input/input13
[ 3.433904] input: ASUSTek Computer Inc. N-KEY Device Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:0B05:19B6.0003/input/input14
[ 3.434029] hid-generic 0018:04F3:319A.0004: input,hidraw2: I2C HID v1.00 Mouse [ASUE1403:00 04F3:319A] on i2c-ASUE1403:00
[ 3.434174] hid-generic 0003:0B05:19B6.0003: input,hiddev97,hidraw3: USB HID v1.10 Keyboard [ASUSTek Computer Inc. N-KEY Device] on usb-0000:00:14.0-3/input0
[ 3.516788] input: Asus WMI hotkeys as /devices/platform/asus-nb-wmi/input/input18
[ 3.542462] input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input19
[ 3.866934] input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input20
[ 3.867021] input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input21
[ 4.008362] i2c_dev: i2c /dev entries driver
[ 4.212781] input: ASUE1403:00 04F3:319A Mouse as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ASUE1403:00/0018:04F3:319A.0004/input/input23
[ 4.240148] input: HDA NVidia HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input22
[ 4.241111] input: ASUE1403:00 04F3:319A Touchpad as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ASUE1403:00/0018:04F3:319A.0004/input/input24
[ 4.320018] input: ASUE1403:00 04F3:319A Keyboard as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ASUE1403:00/0018:04F3:319A.0004/input/input25
[ 4.320180] hid-multitouch 0018:04F3:319A.0004: input,hidraw2: I2C HID v1.00 Mouse [ASUE1403:00 04F3:319A] on i2c-ASUE1403:00
[ 4.406393] input: ASUSTek Computer Inc. N-KEY Device as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:0B05:19B6.0003/input/input26
[ 4.463664] asus 0003:0B05:19B6.0003: input,hiddev97,hidraw3: USB HID v1.10 Keyboard [ASUSTek Computer Inc. N-KEY Device] on usb-0000:00:14.0-3/input0
[ 5.035508] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:00/LNXVIDEO:00/input/input27
[ 5.038384] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input28
[ 5.117611] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 5.792929] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input29
[ 5.793081] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input30
[ 5.793182] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input31
[ 5.793272] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input32
[ 5.793356] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input33
[ 5.793432] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input34
[ 5.793516] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input35
4 Touchpad configuration file (/etc/X11/xorg.conf.d/30-touchpad.conf):
Section "InputClass"
Identifier "touchpad"
Driver "libinput"
MatchIsTouchpad "on"
Option "Tapping" "on"
Option "TappingButtonMap" "lrm"
Option "NaturalScrolling" "true"
Option "HWCursor" "on"
EndSection
New info:
I got this form the xorg logs reproducing the error using zoom (this time it got frozen not moving erratically (it seems to be disconnected). Other thimes it moves randomly, also happens when booting (random movements):
tail -f /var/log/Xorg.0.log > xorg_log.txt
[ 274.484] (II) event14 - ASUE1403:00 04F3:319A Touchpad: device removed
[ 328.073] (II) event14 - ASUE1403:00 04F3:319A Touchpad: is tagged by udev as: Touchpad
[ 328.075] (II) event14 - ASUE1403:00 04F3:319A Touchpad: device is a touchpad
[ 396.471] (EE) event14 - ASUE1403:00 04F3:319A Touchpad: kernel bug: Touch jump detected and discarded.
See https://wayland.freedesktop.org/libinput/doc/1.25.0/touchpad-jumping-cursors.html for details
[ 486.142] (II) event14 - ASUE1403:00 04F3:319A Touchpad: device removed
[ 524.697] (II) event14 - ASUE1403:00 04F3:319A Touchpad: is tagged by udev as: Touchpad
[ 524.700] (II) event14 - ASUE1403:00 04F3:319A Touchpad: device is a touchpad
[ 592.036] [dix] EventToCore: Not implemented yet
[ 592.037] [dix] EventToCore: Not implemented yet