Too long shutdown (A stop job is running...) Manjaro Gnome - need further assistance

Hello everybody,
I am pretty new to Manjaro and working in Terminal, so I hope I can find some more assistance, as the related posts do not help me…

The issue is a very long shutdown time, and pressing Fx during shutdown shows the line "a stop job is running for user uid 1000 with countdown over 1m - the problem occured right after a new installation of Manjaro 20.2 Gnome…

I found something in the journal:

Jan 18 20:44:29 manjaro systemd[1001]: Started D-Bus User Message Bus.
Jan 18 20:44:42 manjaro kernel: fbcon: Taking over console
Jan 18 20:44:42 manjaro kernel: Console: switching to colour frame buffer device 240x67
Jan 18 20:45:14 manjaro kernel: [UFW BLOCK] IN=enp14s0 OUT= MAC=01:00:5e:00:00:01:34:2c:c4:89:3b:c9:08:00 SRC=192.168.0.1 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=41294 PROTO=2
Jan 18 20:45:14 manjaro kernel: [UFW BLOCK] IN=wlp13s0 OUT= MAC=01:00:5e:00:00:01:34:2c:c4:89:3b:c9:08:00 SRC=192.168.0.1 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=41294 PROTO=2
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: State ‘stop-sigterm’ timed out. Killing.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Killing process 1001 (systemd) with signal SIGKILL.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Killing process 1459 (check-aur) with signal SIGKILL.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Killing process 2333 (sleep) with signal SIGKILL.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Killing process 2322 (dbus-daemon) with signal SIGKILL.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Main process exited, code=killed, status=9/KILL
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Failed with result ‘timeout’.
Jan 18 20:46:29 manjaro systemd[1]: Stopped User Manager for UID 1000.
Jan 18 20:46:29 manjaro audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=user@1000 comm=“systemd” exe=“/usr/lib/systemd/systemd” hostname=? addr>
Jan 18 20:46:29 manjaro kernel: kauditd_printk_skb: 9 callbacks suppressed
Jan 18 20:46:29 manjaro kernel: audit: type=1131 audit(1610999189.029:159): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=user@1000 comm=“systemd” exe="/usr/lib/sys>
Jan 18 20:46:29 manjaro systemd[1]: Stopping User Runtime Directory /run/user/1000…
Jan 18 20:46:29 manjaro systemd[1]: run-user-1000.mount: Succeeded.
Jan 18 20:46:29 manjaro systemd[1]: Unmounted /run/user/1000.

And my inxi:

System:
  Kernel: 5.4.85-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.4-x86_64 
  root=UUID=effc39c5-eaaf-4a72-a64b-2bdfb8ee3eb3 ro quiet splash apparmor=1 
  security=apparmor resume=UUID=142e9567-0763-4bf6-8332-6f6aa9e992cc 
  udev.log_priority=3 
  Desktop: GNOME 3.38.2 tk: GTK 3.24.24 wm: gnome-shell dm: GDM 3.38.2.1 
  Distro: Manjaro Linux 
Machine:
  Type: Laptop System: Acer product: Aspire V3-771 v: V2.28 serial: <filter> 
  Mobo: Type2 - Board Vendor Name1 model: VA70_HC v: Type2 - Board Version 
  serial: <filter> UEFI: Insyde v: 2.28 date: 10/21/2013 
CPU:
  Info: Quad Core model: Intel Core i7-3630QM bits: 64 type: MT MCP 
  arch: Ivy Bridge family: 6 model-id: 3A (58) stepping: 9 microcode: 21 
  L2 cache: 6 MiB 
  flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 38322 
  Speed: 1199 MHz min/max: 1200/3400 MHz Core speeds (MHz): 1: 1199 2: 1203 
  3: 1206 4: 1201 5: 1197 6: 1239 7: 1197 8: 1259 
  Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds status: Vulnerable: No microcode 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics 
  vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 
  chip ID: 8086:0166 
  Device-2: NVIDIA GK107M [GeForce GT 650M] driver: N/A 
  alternate: nouveau, nvidia_drm, nvidia bus ID: 01:00.0 chip ID: 10de:0fd1 
  Device-3: Chicony HD WebCam type: USB driver: uvcvideo bus ID: 1-1.1:3 
  chip ID: 04f2:b374 
  Display: wayland server: X.Org 1.20.99.1 compositor: gnome-shell 
  driver: intel display ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") 
  s-diag: 583mm (23") 
  Monitor-1: XWAYLAND0 res: 1920x1080 hz: 60 dpi: 128 
  size: 380x210mm (15.0x8.3") diag: 434mm (17.1") 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4000 (IVB GT2) 
  v: 4.2 Mesa 20.3.1 compat-v: 3.0 direct render: Yes 
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio 
  vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
  bus ID: 00:1b.0 chip ID: 8086:1e20 
  Sound Server: ALSA v: k5.4.85-1-MANJARO 
Network:
  Device-1: Qualcomm Atheros AR9462 Wireless Network Adapter vendor: Lite-On 
  driver: ath9k v: kernel port: 5040 bus ID: 0d:00.0 chip ID: 168c:0034 
  IF: wlp13s0 state: up mac: <filter> 
  Device-2: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet 
  vendor: Acer Incorporated ALI driver: atl1c v: 1.0.1.1-NAPI port: 2000 
  bus ID: 0e:00.0 chip ID: 1969:1083 
  IF: enp14s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 1.02 TiB used: 11.81 GiB (1.1%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/sda maj-min: 8:0 vendor: Intel model: SSDSA2BW120G3A 
  size: 111.79 GiB block size: physical: 512 B logical: 512 B speed: 3.0 Gb/s 
  serial: <filter> rev: 0302 
  ID-2: /dev/sdb maj-min: 8:16 vendor: Toshiba model: MQ01ABD100 
  size: 931.51 GiB block size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s 
  serial: <filter> rev: 3J 
Partition:
  ID-1: / raw size: 28.89 GiB size: 27.94 GiB (96.69%) used: 10.92 GiB (39.1%) 
  fs: ext4 dev: /dev/sda2 maj-min: 8:2 
  ID-2: /boot/efi raw size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 25.5 MiB (8.5%) fs: vfat dev: /dev/sda1 maj-min: 8:1 
  ID-3: /home raw size: 488.28 GiB size: 479.62 GiB (98.23%) 
  used: 888.8 MiB (0.2%) fs: ext4 dev: /dev/sdb3 maj-min: 8:19 
Swap:
  Kernel: swappiness: 60 (default) cache pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 17.07 GiB used: 0 KiB (0.0%) priority: -2 
  dev: /dev/sda3 maj-min: 8:3 
Sensors:
  System Temperatures: cpu: 46.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 227 Uptime: 29m wakeups: 1 Memory: 15.52 GiB 
  used: 1.85 GiB (11.9%) Init: systemd v: 247 Compilers: gcc: 10.2.0 Packages: 
  pacman: 1384 lib: 393 flatpak: 0 Shell: Zsh v: 5.8 
  running in: gnome-terminal inxi: 3.2.01

What exacly do I have to do to fix this? I use the same version of Manjaro Gnome on another computer where the problem does not occur… Switching the kernel did not help.

Thank you very much in advance…
Natalie

See last stable announcement:

Thank you very much.
Fortunately, the big update yesterday just solved the problem, shutdown immediately, absolutely no delay, as I am used to with Manjaro. Wonderful.
Have a nice day :slight_smile: Natalie