Too long shutdown (A stop job is running...) Manjaro Gnome - need further assistance

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1

Hello everybody,
I am pretty new to Manjaro and working in Terminal, so I hope I can find some more assistance, as the related posts do not help me…

The issue is a very long shutdown time, and pressing Fx during shutdown shows the line "a stop job is running for user uid 1000 with countdown over 1m - the problem occured right after a new installation of Manjaro 20.2 Gnome…

I found something in the journal:

Jan 18 20:44:29 manjaro systemd[1001]: Started D-Bus User Message Bus.
Jan 18 20:44:42 manjaro kernel: fbcon: Taking over console
Jan 18 20:44:42 manjaro kernel: Console: switching to colour frame buffer device 240x67
Jan 18 20:45:14 manjaro kernel: [UFW BLOCK] IN=enp14s0 OUT= MAC=01:00:5e:00:00:01:34:2c:c4:89:3b:c9:08:00 SRC=192.168.0.1 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=41294 PROTO=2
Jan 18 20:45:14 manjaro kernel: [UFW BLOCK] IN=wlp13s0 OUT= MAC=01:00:5e:00:00:01:34:2c:c4:89:3b:c9:08:00 SRC=192.168.0.1 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=41294 PROTO=2
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: State ‘stop-sigterm’ timed out. Killing.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Killing process 1001 (systemd) with signal SIGKILL.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Killing process 1459 (check-aur) with signal SIGKILL.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Killing process 2333 (sleep) with signal SIGKILL.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Killing process 2322 (dbus-daemon) with signal SIGKILL.
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Main process exited, code=killed, status=9/KILL
Jan 18 20:46:29 manjaro systemd[1]: user@1000.service: Failed with result ‘timeout’.
Jan 18 20:46:29 manjaro systemd[1]: Stopped User Manager for UID 1000.
Jan 18 20:46:29 manjaro audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=user@1000 comm=“systemd” exe="/usr/lib/systemd/systemd" hostname=? addr>
Jan 18 20:46:29 manjaro kernel: kauditd_printk_skb: 9 callbacks suppressed
Jan 18 20:46:29 manjaro kernel: audit: type=1131 audit(1610999189.029:159): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=user@1000 comm=“systemd” exe="/usr/lib/sys>
Jan 18 20:46:29 manjaro systemd[1]: Stopping User Runtime Directory /run/user/1000…
Jan 18 20:46:29 manjaro systemd[1]: run-user-1000.mount: Succeeded.
Jan 18 20:46:29 manjaro systemd[1]: Unmounted /run/user/1000.

And my inxi:

System:
  Kernel: 5.4.85-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.4-x86_64 
  root=UUID=effc39c5-eaaf-4a72-a64b-2bdfb8ee3eb3 ro quiet splash apparmor=1 
  security=apparmor resume=UUID=142e9567-0763-4bf6-8332-6f6aa9e992cc 
  udev.log_priority=3 
  Desktop: GNOME 3.38.2 tk: GTK 3.24.24 wm: gnome-shell dm: GDM 3.38.2.1 
  Distro: Manjaro Linux 
Machine:
  Type: Laptop System: Acer product: Aspire V3-771 v: V2.28 serial: <filter> 
  Mobo: Type2 - Board Vendor Name1 model: VA70_HC v: Type2 - Board Version 
  serial: <filter> UEFI: Insyde v: 2.28 date: 10/21/2013 
CPU:
  Info: Quad Core model: Intel Core i7-3630QM bits: 64 type: MT MCP 
  arch: Ivy Bridge family: 6 model-id: 3A (58) stepping: 9 microcode: 21 
  L2 cache: 6 MiB 
  flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 38322 
  Speed: 1199 MHz min/max: 1200/3400 MHz Core speeds (MHz): 1: 1199 2: 1203 
  3: 1206 4: 1201 5: 1197 6: 1239 7: 1197 8: 1259 
  Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds status: Vulnerable: No microcode 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics 
  vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 
  chip ID: 8086:0166 
  Device-2: NVIDIA GK107M [GeForce GT 650M] driver: N/A 
  alternate: nouveau, nvidia_drm, nvidia bus ID: 01:00.0 chip ID: 10de:0fd1 
  Device-3: Chicony HD WebCam type: USB driver: uvcvideo bus ID: 1-1.1:3 
  chip ID: 04f2:b374 
  Display: wayland server: X.Org 1.20.99.1 compositor: gnome-shell 
  driver: intel display ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") 
  s-diag: 583mm (23") 
  Monitor-1: XWAYLAND0 res: 1920x1080 hz: 60 dpi: 128 
  size: 380x210mm (15.0x8.3") diag: 434mm (17.1") 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4000 (IVB GT2) 
  v: 4.2 Mesa 20.3.1 compat-v: 3.0 direct render: Yes 
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio 
  vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
  bus ID: 00:1b.0 chip ID: 8086:1e20 
  Sound Server: ALSA v: k5.4.85-1-MANJARO 
Network:
  Device-1: Qualcomm Atheros AR9462 Wireless Network Adapter vendor: Lite-On 
  driver: ath9k v: kernel port: 5040 bus ID: 0d:00.0 chip ID: 168c:0034 
  IF: wlp13s0 state: up mac: <filter> 
  Device-2: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet 
  vendor: Acer Incorporated ALI driver: atl1c v: 1.0.1.1-NAPI port: 2000 
  bus ID: 0e:00.0 chip ID: 1969:1083 
  IF: enp14s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 1.02 TiB used: 11.81 GiB (1.1%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/sda maj-min: 8:0 vendor: Intel model: SSDSA2BW120G3A 
  size: 111.79 GiB block size: physical: 512 B logical: 512 B speed: 3.0 Gb/s 
  serial: <filter> rev: 0302 
  ID-2: /dev/sdb maj-min: 8:16 vendor: Toshiba model: MQ01ABD100 
  size: 931.51 GiB block size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s 
  serial: <filter> rev: 3J 
Partition:
  ID-1: / raw size: 28.89 GiB size: 27.94 GiB (96.69%) used: 10.92 GiB (39.1%) 
  fs: ext4 dev: /dev/sda2 maj-min: 8:2 
  ID-2: /boot/efi raw size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 25.5 MiB (8.5%) fs: vfat dev: /dev/sda1 maj-min: 8:1 
  ID-3: /home raw size: 488.28 GiB size: 479.62 GiB (98.23%) 
  used: 888.8 MiB (0.2%) fs: ext4 dev: /dev/sdb3 maj-min: 8:19 
Swap:
  Kernel: swappiness: 60 (default) cache pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 17.07 GiB used: 0 KiB (0.0%) priority: -2 
  dev: /dev/sda3 maj-min: 8:3 
Sensors:
  System Temperatures: cpu: 46.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 227 Uptime: 29m wakeups: 1 Memory: 15.52 GiB 
  used: 1.85 GiB (11.9%) Init: systemd v: 247 Compilers: gcc: 10.2.0 Packages: 
  pacman: 1384 lib: 393 flatpak: 0 Shell: Zsh v: 5.8 
  running in: gnome-terminal inxi: 3.2.01

What exacly do I have to do to fix this? I use the same version of Manjaro Gnome on another computer where the problem does not occur… Switching the kernel did not help.

Thank you very much in advance…
Natalie

2

See last stable announcement:

3

Thank you very much.
Fortunately, the big update yesterday just solved the problem, shutdown immediately, absolutely no delay, as I am used to with Manjaro. Wonderful.
Have a nice day :slight_smile: Natalie