Today's upgrade KDE Plasma v: 6.1.5 desktop does not wake up

vibeke · 1 October 2024 16:29

Hi!

Today’s upgrade annoyingly broke my system. Now when desktop after some idle period dims the display, the display stays black but the mouse pointer is visible and functional. I have to log in the other tty to pass reboot to get rid off that black screen.
My work around it to turn off all energy saving features. I hope there will be fix.
Some info about my system:

System:
  Host: rinssi Kernel: 6.10.11-2-MANJARO arch: x86_64 bits: 64
  Desktop: KDE Plasma v: 6.1.5 Distro: Manjaro Linux
Machine:
  Type: Mini-pc System: Intel Client Systems product: NUC11TNHv7 v: K87768-405
    serial: <superuser required>
  Mobo: Intel model: NUC11TNBv7 v: K87766-405 serial: <superuser required>
    UEFI: Intel v: TNTGLV57.0064.2022.0217.1533 date: 02/17/2022
CPU:
  Info: quad core model: 11th Gen Intel Core i7-1185G7 bits: 64 type: MT MCP
    cache: L2: 5 MiB
  Speed (MHz): avg: 917 min/max: 400/4800 cores: 1: 917 2: 917 3: 917 4: 917
    5: 917 6: 917 7: 917 8: 917
Graphics:
  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] driver: i915 v: kernel
  Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.2 driver: X:
    loaded: modesetting dri: iris gpu: i915 s-res: 1920x1080
    resolution: 1920x1080
  API: EGL v: 1.5 drivers: iris,swrast platforms: gbm,x11,surfaceless,device
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.2.2-arch1.1
    renderer: Mesa Intel Xe Graphics (TGL GT2)
  API: Vulkan v: 1.3.295 drivers: intel surfaces: xcb,xlib

soundofthunder · 1 October 2024 16:58

Please read the Stable Update 2024-10-01 announcement; in particular, the section found here with the following headings:

System freeze on suspend
KDE Plasma hangs on Shutdown, Restart and Logout

Either of which might be related to your issue.

Cheers.

Takakage · 1 October 2024 17:33

I have observed something similar. But I found that as a (hopefully temporary) workaround, if I switch to TTY3 (no need to actually log in or anything), and then back to TTY2, the unlock screen then displays normally.

vibeke · 3 October 2024 16:41

I tried this:

To temporarily revert back to the old behavior, edit systemd-suspend.service, systemd-hibernate.service, systemd-hybrid-sleep.service, and systemd-suspend-then-hibernate.service with the following drop-in:

[Service]
Environment="SYSTEMD_SLEEP_FREEZE_USER_SESSIONS=false"

At first it looked that it helped but later on it appears it did not. So, no help for me. Neither switching from tty2 to tty3 does not make any difference.
The mouse pointer is visible and functional. If I move the pointer to upper left corner, I will see all my desktops as supposed. As soon I choose one, display blackens again.
I guess no easy solution available. So far the only thing I can do is to turn off all energy saving features.

soundofthunder · 3 October 2024 19:13

Well, then, all I can offer is

cscs · 3 October 2024 19:19

kernel? tried others?

Also your system info is missing a lot.

inxi -Farz

Also … your BIOS is old.

vibeke · 5 October 2024 02:51

Some more tests. Updated BIOS to the newest (077). No help. I also tried different kernels; 6.11, 6.10, 6.6 and no any difference. The more detailed info of my system:

inxi -Farz                                                                                                                                                                   ✔ 
System:
  Kernel: 6.6.52-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
    root=UUID=8557f3a3-7af5-4e3c-8c68-d473aeb2e923 rw nowatchdog splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 6.1.5 tk: Qt v: N/A info: frameworks v: 6.5.0
    wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Mini-pc System: Intel Client Systems product: NUC11TNHv7 v: K87768-405
    serial: <superuser required> Chassis: Intel Corporation type: 35 v: 2.0
    serial: <superuser required>
  Mobo: Intel model: NUC11TNBv7 v: K87766-405 serial: <superuser required>
    part-nu: BNUC11TNHv70000/1/2 uuid: <superuser required> UEFI: Intel
    v: TNTGLV57.0077.2024.0508.1835 date: 05/08/2024
Battery:
  Device-1: hidpp_battery_1 model: Logitech Signature M650 Mouse
    serial: <filter> charge: 25% rechargeable: yes status: discharging
CPU:
  Info: model: 11th Gen Intel Core i7-1185G7 bits: 64 type: MT MCP
    arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
    process: Intel 10nm family: 6 model-id: 0x8C (140) stepping: 1
    microcode: 0xB8
  Topology: cpus: 1x dies: 1 clusters: 4 cores: 4 threads: 8 tpc: 2
    smt: enabled cache: L1: 320 KiB desc: d-4x48 KiB; i-4x32 KiB L2: 5 MiB
    desc: 4x1.2 MiB L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 747 min/max: 400/4800 scaling: driver: intel_pstate
    governor: powersave cores: 1: 747 2: 747 3: 747 4: 747 5: 747 6: 747 7: 747
    8: 747 bogomips: 47936
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling mitigation: Microcode
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; RSB filling; PBRSB-eIBRS: SW sequence; BHI: SW loop, KVM: SW
    loop
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] driver: i915 v: kernel
    arch: Gen-12.1 process: Intel 10nm built: 2020-21 ports: active: DP-1
    empty: DP-2, DP-3, DP-4, HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:9a49
    class-ID: 0300
  Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.2
    compositor: kwin_x11 driver: X: loaded: modesetting alternate: fbdev,vesa
    dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93") monitors: <missing: xrandr>
  Monitor-1: DP-1 model: BenQ RL2455 serial: <filter> built: 2015
    res: 1920x1080 dpi: 92 gamma: 1.2 size: 531x298mm (20.91x11.73")
    diag: 609mm (24") ratio: 16:9 modes: max: 1920x1080 min: 720x400
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris x11: drv: iris
    inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.2.2-arch1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Xe Graphics (TGL GT2)
    device-ID: 8086:9a49 memory: 30.49 GiB unified: yes
  API: Vulkan v: 1.3.295 layers: N/A device: 0 type: integrated-gpu
    name: Intel Xe Graphics (TGL GT2) driver: mesa intel v: 24.2.2-arch1.1
    device-ID: 8086:9a49 surfaces: xcb,xlib
Audio:
  Device-1: Intel Tiger Lake-LP Smart Sound Audio driver: snd_hda_intel
    v: kernel alternate: snd_sof_pci_intel_tgl bus-ID: 00:1f.3
    chip-ID: 8086:a0c8 class-ID: 0403
  API: ALSA v: k6.6.52-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.3 status: off with: wireplumber status: active
    tools: pw-cli,wpctl
  Server-3: PulseAudio v: 17.0 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 00:14.3
    chip-ID: 8086:a0f0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Intel Ethernet I225-LM driver: igc v: kernel pcie: gen: 2
    speed: 5 GT/s lanes: 1 port: N/A bus-ID: 58:00.0 chip-ID: 8086:15f2
    class-ID: 0200
  IF: enp88s0 state: down mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-10:3 chip-ID: 8087:0026
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 931.51 GiB used: 575.35 GiB (61.8%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 990 PRO 1TB
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 0B2QJXD7 temp: 41.9 C
    scheme: GPT
Partition:
  ID-1: / raw-size: 931.22 GiB size: 915.53 GiB (98.32%)
    used: 575.32 GiB (62.8%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 35.4 MiB (11.8%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 44.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Repos:
  Packages: pm: pacman pkgs: 1614 libs: 442 tools: pamac pm: flatpak pkgs: 0
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://mirrors.manjaro.org/repo/stable/$repo/$arch
Info:
  Memory: total: 64 GiB note: est. available: 62.44 GiB used: 3.94 GiB (6.3%)
  Processes: 238 Power: uptime: 8h 16m states: freeze,mem,disk
    suspend: s2idle avail: deep wakeups: 0 hibernate: platform avail: shutdown,
    reboot, suspend, test_resume image: 24.96 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
    tool: systemctl
  Compilers: clang: 18.1.8 gcc: 14.2.1 Shell: Zsh v: 5.9 default: Bash
    v: 5.2.32 running-in: yakuake inxi: 3.3.36