Hello to you, I operate the notebook screen and two external monitors on my Lenovo X1 Carbon 6th Gen. The notebook is on a dock and connected via Thunderbolt. Now all 3 monitors initially work well. However, after about 15 minutes, first one external monitor and then the second external monitor go off and then turn on again after a few seconds. Suddenly an external monitor stops working.
Can I do something about it?
inxi -G
Graphics:
Device-1: Intel UHD Graphics 620 driver: i915 v: kernel
Device-2: Chicony Integrated IR Camera driver: uvcvideo type: USB
Device-3: Chicony Integrated Camera driver: uvcvideo type: USB
Display: x11 server: X.org v: 1.21.1.11 with: Xwayland v: 23.2.4 driver:
X: loaded: modesetting dri: iris gpu: i915 resolution: 1: 1920x1080~60Hz
2: 1920x1080~60Hz 3: 1920x1080~60Hz
API: EGL v: 1.5 drivers: iris,swrast platforms: x11,surfaceless,device
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.2-manjaro1.1
renderer: Mesa Intel UHD Graphics 620 (KBL GT2)
mhwd -l
0000:00:02.0 (0300:8086:5917) Display controller Intel Corporation:
NAME VERSION FREEDRIVER TYPE
video-linux 2018.05.04 true PCI
video-modesetting 2020.01.13 true PCI
video-vesa 2017.03.12 true PCI
tem:
Kernel: 6.6.19-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
root=UUID=d96bff1a-45d6-46f1-b385-d1df26b940a7 rw quiet apparmor=1
security=apparmor resume=UUID=724f8765-2258-4ae9-8b25-708ce9e54382
udev.log_priority=3
Desktop: Cinnamon v: 6.0.4 tk: GTK v: 3.24.41 wm: Muffin v: 6.0.1
with: plank tools: avail: cinnamon-screensaver vt: 7 dm: LightDM v: 1.32.0
Distro: Manjaro base: Arch Linux
Machine:
Type: Laptop System: LENOVO product: 20KGS9SA0J v: ThinkPad X1 Carbon 6th
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: LENOVO model: 20KGS9SA0J serial: <superuser required>
part-nu: LENOVO_MT_20KG_BU_Think_FM_ThinkPad X1 Carbon 6th
uuid: <superuser required> UEFI: LENOVO v: N23ET83W (1.58 )
date: 09/28/2022
Battery:
ID-1: BAT0 charge: 50.0 Wh (96.9%) condition: 51.6/56.2 Wh (91.9%)
volts: 12.8 min: 11.6 model: LGC 01AV430 type: Li-poly serial: <filter>
status: not charging cycles: 3
Memory:
System RAM: total: 16 GiB available: 15.5 GiB used: 2.88 GiB (18.6%)
Message: For most reliable report, use superuser + dmidecode.
Array-1: capacity: 16 GiB slots: 2 modules: 2 EC: None
max-module-size: 8 GiB note: est.
Device-1: ChannelA-DIMM0 type: LPDDR3 detail: synchronous unbuffered
(unregistered) size: 8 GiB speed: 2133 MT/s volts: curr: 1 width (bits):
data: 64 total: 64 manufacturer: Samsung part-no: K4EBE304EB-EGCG
serial: <filter>
Device-2: ChannelB-DIMM0 type: LPDDR3 detail: synchronous unbuffered
(unregistered) size: 8 GiB speed: 2133 MT/s volts: curr: 1 width (bits):
data: 64 total: 64 manufacturer: Samsung part-no: K4EBE304EB-EGCG
serial: <filter>
PCI Slots:
Permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: Intel Core i7-8650U bits: 64 type: MT MCP arch: Coffee Lake
gen: core 8 level: v3 note: check built: 2017 process: Intel 14nm family: 6
model-id: 0x8E (142) stepping: 0xA (10) microcode: 0xF4
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
L3: 8 MiB desc: 1x8 MiB
Speed (MHz): avg: 815 high: 1490 min/max: 400/4200 scaling:
driver: intel_pstate governor: powersave cores: 1: 400 2: 400 3: 400 4: 1088
5: 928 6: 904 7: 1490 8: 913 bogomips: 33615
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
intel_pt invpcid lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr
mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge
pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep
smap smep smx ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2
tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic
xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities:
Type: gather_data_sampling mitigation: Microcode
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
Type: retbleed mitigation: IBRS
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: IBRS, IBPB: conditional, STIBP: conditional,
RSB filling, PBRSB-eIBRS: Not affected
Type: srbds mitigation: Microcode
Type: tsx_async_abort mitigation: TSX disabled
Graphics:
Device-1: Intel UHD Graphics 620 vendor: Lenovo driver: i915 v: kernel
arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports:
active: DP-3,DP-4,eDP-1 empty: DP-1, DP-2, DP-5, HDMI-A-1, HDMI-A-2
bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300
Device-2: Chicony Integrated IR Camera driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5:3 chip-ID: 04f2:b615
class-ID: 0e02
Device-3: Chicony Integrated Camera driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:7 chip-ID: 04f2:b614
class-ID: 0e02
Display: x11 server: X.org v: 1.21.1.11 with: Xwayland v: 23.2.4 driver: X:
loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915 display-ID: :0
screens: 1
Screen-1: 0 s-res: 3840x2160 s-size: <missing: xdpyinfo>
Monitor-1: DP-3 mapped: DP-2-1 pos: primary,top-right model: BenQ GW2760
serial: <filter> built: 2013 res: 1920x1080 hz: 60 dpi: 82 gamma: 1.2 chroma:
red: x: 0.647 y: 0.333 green: x: 0.329 y: 0.631 blue: x: 0.153 y: 0.047
white: x: 0.314 y: 0.329 size: 598x336mm (23.54x13.23") diag: 686mm (27")
ratio: 16:9 modes: 1920x1080, 1680x1050, 1600x900, 1280x1024, 1280x800,
1152x864, 1280x720, 1024x768, 832x624, 800x600, 720x576, 720x480, 640x480,
720x400
Monitor-2: DP-4 mapped: DP-2-2 pos: top-left model: BenQ GL2760
serial: <filter> built: 2017 res: 1920x1080 hz: 60 dpi: 82 gamma: 1.2 chroma:
red: x: 0.643 y: 0.345 green: x: 0.322 y: 0.627 blue: x: 0.149 y: 0.051
white: x: 0.314 y: 0.329 size: 598x336mm (23.54x13.23") diag: 686mm (27")
ratio: 16:9 modes: 1920x1080, 1680x1050, 1600x900, 1280x1024, 1280x800,
1152x864, 1280x720, 1024x768, 832x624, 800x600, 720x576, 720x480, 640x480,
720x400
Monitor-3: eDP-1 pos: bottom-c model: AU Optronics 0x233d built: 2017
res: 1920x1080 hz: 60 dpi: 158 gamma: 1.2 chroma: red: x: 0.643 y: 0.333
green: x: 0.306 y: 0.627 blue: x: 0.153 y: 0.047 white: x: 0.314 y: 0.329
size: 309x174mm (12.17x6.85") diag: 355mm (14") ratio: 16:9
modes: 1920x1080
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast surfaceless: drv: iris x11: drv: iris
inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.2-manjaro1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics 620 (KBL GT2)
device-ID: 8086:5917 memory: 15.14 GiB unified: yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Lenovo
driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_soc_avs
bus-ID: 00:1f.3 chip-ID: 8086:9d71 class-ID: 0403
Device-2: GN Netcom Jabra SPEAK 410 driver: jabra,snd-usb-audio,usbhid
type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-4.2.4.1:10
chip-ID: 0b0e:0410 class-ID: 0300 serial: <filter>
API: ALSA v: k6.6.19-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.0.3 status: off tools: pw-cli
Server-3: PulseAudio v: 17.0 status: active with: pulseaudio-alsa
type: plugin tools: pacat,pactl,pavucontrol
Network:
Device-1: Intel Ethernet I219-LM vendor: Lenovo driver: e1000e v: kernel
port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15d7 class-ID: 0200
IF: enp0s31f6 state: down mac: <filter>
Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:24fd class-ID: 0280
IF: wlp2s0 state: down mac: <filter>
Device-3: Realtek RTL8153 Gigabit Ethernet Adapter driver: r8152 type: USB
rev: 3.0 speed: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1 bus-ID: 4-2.2:3
chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
IF: enp59s0u2u2 state: up speed: 100 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
Info: services: NetworkManager,wpa_supplicant
WAN IP: <filter>
Bluetooth:
Device-1: Intel Bluetooth wireless interface driver: btusb v: 0.8 type: USB
rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-7:5 chip-ID: 8087:0a2b
class-ID: e001
Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 238.47 GiB used: 272.79 GiB (114.4%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Lenovo
model: LENSE30256GMSP34MEAT3TA size: 238.47 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 2.5.0412 temp: 41.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 221.12 GiB size: 216.59 GiB (97.95%)
used: 39.09 GiB (18.0%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: d96bff1a-45d6-46f1-b385-d1df26b940a7
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
uuid: AF62-1065
ID-3: /home/<filter>/pCloudDrive raw-size: N/A size: 2 TiB
used: 233.7 GiB (11.4%) fs: fuse source: ERR-102
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
compressor: zstd max-pool: 20%
ID-1: swap-1 type: partition size: 17.05 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: swap
uuid: 724f8765-2258-4ae9-8b25-708ce9e54382
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-2: 1-4:2 info: Terminus USB 2.0 Hub ports: 4 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
chip-ID: 1a40:0801 class-ID: 0900
Device-1: 1-4.1:4 info: VIA Labs USB 2.0 BILLBOARD type: billboard
driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 chip-ID: 2109:0103 class-ID: 1100 serial: <filter>
Hub-3: 1-4.2:6 info: Genesys Logic Hub ports: 4 rev: 2.1
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
chip-ID: 05e3:0610 class-ID: 0900
Hub-4: 1-4.2.4:8 info: Genesys Logic Hub ports: 4 rev: 2.1
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
chip-ID: 05e3:0610 class-ID: 0900
Device-1: 1-4.2.4.1:10 info: GN Netcom Jabra SPEAK 410 type: audio,HID
driver: jabra,snd-usb-audio,usbhid interfaces: 4 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 500mA
chip-ID: 0b0e:0410 class-ID: 0300 serial: <filter>
Device-2: 1-4.2.4.2:12 info: MosArt Wireless Mouse type: mouse
driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 100mA chip-ID: 062a:4102 class-ID: 0301
Device-3: 1-4.2.4.4:13 info: CHERRY Wireless Device
type: keyboard,mouse,HID driver: hid-generic,usbhid interfaces: 3 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 046a:c114 class-ID: 0300
Device-4: 1-5:3 info: Chicony Integrated IR Camera type: video
driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
mode: 2.0 power: 500mA chip-ID: 04f2:b615 class-ID: 0e02
Device-5: 1-7:5 info: Intel Bluetooth wireless interface type: bluetooth
driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 power: 100mA chip-ID: 8087:0a2b class-ID: e001
Device-6: 1-8:7 info: Chicony Integrated Camera type: video
driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
mode: 2.0 power: 500mA chip-ID: 04f2:b614 class-ID: 0e02
Device-7: 1-9:9 info: Synaptics Metallica MIS Touch Fingerprint Reader
type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 06cb:009a class-ID: ff00 serial: <filter>
Device-8: 1-10:11 info: Raydium Touch System type: HID
driver: hid-multitouch,usbhid interfaces: 1 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 96mA
chip-ID: 2386:4328 class-ID: 0300
Hub-5: 2-0:1 info: super-speed hub ports: 6 rev: 3.0
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
class-ID: 0900
Device-1: 2-3:2 info: Realtek USB3.0-CRW type: mass storage
driver: usb-storage interfaces: 1 rev: 3.0 speed: 5 Gb/s (596.0 MiB/s)
lanes: 1 mode: 3.2 gen-1x1 power: 800mA chip-ID: 0bda:0328 class-ID: 0806
serial: <filter>
Hub-6: 3-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-7: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-8: 4-2:2 info: Genesys Logic Hub ports: 4 rev: 3.2
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 05e3:0626
class-ID: 0900
Device-1: 4-2.2:3 info: Realtek RTL8153 Gigabit Ethernet Adapter
type: Network driver: r8152 interfaces: 1 rev: 3.0
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 power: 288mA
chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
Hub-9: 4-2.4:4 info: Genesys Logic Hub ports: 4 rev: 3.2
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 05e3:0626
class-ID: 0900
Sensors:
System Temperatures: cpu: 51.0 C pch: 51.5 C mobo: N/A
Fan Speeds (rpm): fan-1: 0
Repos:
Packages: 1309 pm: pacman pkgs: 1303 libs: 390 tools: octopi,pamac,yay
pm: flatpak pkgs: 6
Active pacman repo servers in: /etc/pacman.d/mirrorlist
1: https://mirror.23m.com/manjaro/stable/$repo/$arch
2: https://ftp.gwdg.de/pub/linux/manjaro/stable/$repo/$arch
3: https://mirror.alpix.eu/manjaro/stable/$repo/$arch
4: https://ftp.halifax.rwth-aachen.de/manjaro/stable/$repo/$arch
5: https://manjaro.kurdy.org/stable/$repo/$arch
Processes:
CPU top: 5 of 274
1: cpu: 16.7% command: chrome pid: 3615 mem: 204.1 MiB (1.2%)
2: cpu: 7.1% command: chrome pid: 3125 mem: 203.6 MiB (1.2%)
3: cpu: 6.2% command: chrome pid: 2870 mem: 365.8 MiB (2.3%)
4: cpu: 5.4% command: cinnamon pid: 2200 mem: 188.7 MiB (1.1%)
5: cpu: 4.9% command: chrome pid: 2921 mem: 178.5 MiB (1.1%)
Memory top: 5 of 274
1: mem: 365.8 MiB (2.3%) command: chrome pid: 2870 cpu: 6.2%
2: mem: 238.1 MiB (1.4%) command: chrome pid: 3148 cpu: 4.7%
3: mem: 204.1 MiB (1.2%) command: chrome pid: 3615 cpu: 16.7%
4: mem: 203.6 MiB (1.2%) command: chrome pid: 3125 cpu: 7.1%
5: mem: 203.5 MiB (1.2%) command: evolution pid: 2249 cpu: 0.2%
Info:
Processes: 274 Power: uptime: 20m states: freeze,mem,disk suspend: s2idle
wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume
image: 6.19 GiB services: csd-power,upowerd Init: systemd v: 255
default: graphical tool: systemctl
Compilers: clang: 16.0.6 gcc: 13.2.1 Shell: Bash v: 5.2.26
running-in: gnome-terminal inxi: 3.3.33
