The sound driver is not being detected on my LG Gram laptop

Support Audio
1

(It may be awkward because the translation is done with ChatGPT.)
I am using an LG Gram laptop, and I have installed two SSDs—one for Windows and one for Manjaro.
My CPU is an Intel Core Ultra 7 255H, and my GPU is an NVIDIA GeForce RTX 4050 Laptop.

The problem is that in Manjaro, there is no sound, possibly because the audio driver is not properly recognized. However, when I used other Linux distributions, the sound worked fine in most cases.

I am interested in this field but still not very knowledgeable, so I tried various suggestions from Gemini, such as installing recommended software or forcing the system to recognize sound by adding files manually. However, none of these attempts have worked, and I still have no sound.

How can I fix this issue or get the audio driver to work properly?

2

Hi there,

For using the terminal to get output in English you need to use ‘LC_ALL=C’ before the command:

Get the output of:

 LC_ALL=C inxi -zv8

Pasted between ‘backticks’
```
paste code here
```

It is also possible that you can post in the section for native languages - we’d be interested to know what your language is (even if we can’t understand it too well there might be members who do).

1 Like
3

I live in South Korea. :slight_smile:

System:
  Kernel: 6.18.18-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.18-x86_64
    root=UUID=01c57da4-3e06-4495-8794-5f011df590aa rw rootflags=subvol=@
    quiet splash udev.log_priority=3
  Desktop: KDE Plasma v: 6.5.6 tk: Qt v: N/A info: frameworks v: 6.24.0
    wm: kwin_wayland vt: 1 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: LG product: 17Z90TR-SD7WK v: 0.1
    serial: <superuser required> Chassis: type: 10 v: 0.1
    serial: <superuser required>
  Mobo: LG model: 17Z90TR v: FAB1 serial: <superuser required> part-nu: BASE
    uuid: <superuser required> Firmware: UEFI vendor: Phoenix v: A3ZJ3390 X64
    date: 07/16/2025
Battery:
  ID-1: BAT0 charge: 75 Wh (88.3%) condition: 84.9/90 Wh (94.4%) power: 28.5 W
    volts: 17.02 min: 15.52 model: LG LGES LG type: Li-ion serial: <filter>
    charging: status: discharging control: start: N/A end: 100% cycles: 78
Memory:
  System RAM: total: 32 GiB available: 30.81 GiB used: 3.01 GiB (9.8%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: N/A slots: 8 modules: 8 EC: None max-module-size: N/A
  Device-1: Controller0-ChannelA type: LPDDR5 detail: synchronous
    size: 4 GiB speed: spec: 8533 MT/s actual: 8400 MT/s volts: curr: 0.5
    width (bits): data: 16 total: 16 manufacturer: Samsung
    part-no: K3KL9L90DM-MGCU serial: N/A
  Device-2: Controller0-ChannelB type: LPDDR5 detail: synchronous
    size: 4 GiB speed: spec: 8533 MT/s actual: 8400 MT/s volts: curr: 0.5
    width (bits): data: 16 total: 16 manufacturer: Samsung
    part-no: K3KL9L90DM-MGCU serial: N/A
  Device-3: Controller0-ChannelC type: LPDDR5 detail: synchronous
    size: 4 GiB speed: spec: 8533 MT/s actual: 8400 MT/s volts: curr: 0.5
    width (bits): data: 16 total: 16 manufacturer: Samsung
    part-no: K3KL9L90DM-MGCU serial: N/A
  Device-4: Controller0-ChannelD type: LPDDR5 detail: synchronous
    size: 4 GiB speed: spec: 8533 MT/s actual: 8400 MT/s volts: curr: 0.5
    width (bits): data: 16 total: 16 manufacturer: Samsung
    part-no: K3KL9L90DM-MGCU serial: N/A
  Device-5: Controller1-ChannelA type: LPDDR5 detail: synchronous
    size: 4 GiB speed: spec: 8533 MT/s actual: 8400 MT/s volts: curr: 0.5
    width (bits): data: 16 total: 16 manufacturer: Samsung
    part-no: K3KL9L90DM-MGCU serial: N/A
  Device-6: Controller1-ChannelB type: LPDDR5 detail: synchronous
    size: 4 GiB speed: spec: 8533 MT/s actual: 8400 MT/s volts: curr: 0.5
    width (bits): data: 16 total: 16 manufacturer: Samsung
    part-no: K3KL9L90DM-MGCU serial: N/A
  Device-7: Controller1-ChannelC type: LPDDR5 detail: synchronous
    size: 4 GiB speed: spec: 8533 MT/s actual: 8400 MT/s volts: curr: 0.5
    width (bits): data: 16 total: 16 manufacturer: Samsung
    part-no: K3KL9L90DM-MGCU serial: N/A
  Device-8: Controller1-ChannelD type: LPDDR5 detail: synchronous
    size: 4 GiB speed: spec: 8533 MT/s actual: 8400 MT/s volts: curr: 0.5
    width (bits): data: 16 total: 16 manufacturer: Samsung
    part-no: K3KL9L90DM-MGCU serial: N/A
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core Ultra 7 255H bits: 64 type: MCP arch: Arrow Lake
    level: v3 note: check built: 2024+ process: Intel 20a (2nm) family: 6
    model-id: 0xC5 (197) stepping: 2 microcode: 0x11B
  Topology: cpus: 1x dies: 1 clusters: 9 cores: 16 smt: <unsupported> cache:
    L1: 1.6 MiB desc: d-10x32 KiB, 6x48 KiB; i-16x64 KiB L2: 28 MiB desc: 1x2
    MiB, 6x3 MiB, 2x4 MiB L3: 24 MiB desc: 1x24 MiB
  Speed (MHz): avg: 400 min/max: 400/5100:4400:2500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 400 2: 400 3: 400 4: 400
    5: 400 6: 400 7: 400 8: 400 9: 400 10: 400 11: 400 12: 400 13: 400 14: 400
    15: 400 16: 400 bogomips: 117964
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
    bts bus_lock_detect clflush clflushopt clwb cmov constant_tsc cpuid
    cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
    f16c flexpriority flush_l1d fma fpu fsgsbase fsrm fxsr gfni hfi ht hwp
    hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ibt
    ida intel_pt invpcid lahf_lm lam lm mca mce md_clear mmx monitor movbe
    movdir64b movdiri msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid
    pclmulqdq pdcm pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts rdpid
    rdrand rdseed rdtscp rep_good sdbg sep serialize sha_ni smap smep smx
    split_lock_detect ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm
    tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer tsc_known_freq umip
    user_shstk vaes vme vmx vnmi vpclmulqdq vpid waitpkg wbnoinvd x2apic
    xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: ghostwrite status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: old_microcode status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; PBRSB-eIBRS: Not affected; BHI: BHI_DIS_S
  Type: srbds status: Not affected
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
  Type: vmscape mitigation: IBPB before exit to userspace
Graphics:
  Device-1: Intel Arrow Lake-P [Arc Pro 130T/140T] vendor: LG driver: i915
    v: kernel alternate: xe arch: Xe2-LPG process: TSMC n3 (3nm) built: 2025+
    ports: active: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:7d51 class-ID: 0300
  Device-2: NVIDIA AD107M [GeForce RTX 4050 Max-Q / Mobile] vendor: LG
    driver: nouveau v: kernel alternate: nova_core non-free: 550-580.xx+
    status: current (as of 2025-11) arch: Lovelace code: AD1xx
    process: TSMC n4 (5nm) built: 2022+ pcie: gen: 4 speed: 16 GT/s lanes: 8
    bus-ID: 01:00.0 chip-ID: 10de:28a1 class-ID: 0302
  Device-3: Luxvisions Innotech LGE Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-5:3 chip-ID: 30c9:00f2
    class-ID: fe01 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.21 with: Xwayland v: 24.1.9
    compositor: kwin_wayland driver: X: loaded: modesetting
    alternate: fbdev,vesa dri: iris,zink gpu: i915 display-ID: 0
  Monitor-1: eDP-1 model: LG Display 0x0793 built: 2023 res: mode: 2560x1600
    hz: 144 scale: 140% (1.4) to: 1829x1143 dpi: 178 gamma: 1.2 chroma: red:
    x: 0.682 y: 0.322 green: x: 0.259 y: 0.694 blue: x: 0.141 y: 0.055 white:
    x: 0.314 y: 0.329 size: 366x229mm (14.41x9.02") diag: 432mm (17")
    ratio: 16:10 modes: 2560x1600
  EDID-Warnings: 1: parse_edid: unknown tag 112
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: zink
    device: 1 drv: iris device: 2 drv: swrast gbm: drv: zink surfaceless:
    drv: zink wayland: drv: iris x11: drv: iris
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 26.0.2-arch1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (ARL)
    device-ID: 8086:7d51 memory: 30.09 GiB unified: yes display-ID: :1.0
  API: Vulkan v: 1.4.341 layers: 2 device: 0 type: integrated-gpu
    name: Intel Graphics (ARL) driver: mesa intel v: 26.0.2-arch1.1
    device-ID: 8086:7d51 surfaces: N/A device: 1 type: discrete-gpu
    name: NVIDIA GeForce RTX 4050 Laptop GPU (NVK AD107) driver: mesa nvk
    v: 26.0.2-arch1.1 device-ID: 10de:28a1 surfaces: N/A
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor wl: wayland-info
    x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: Intel Arrow Lake cAVS vendor: LG driver: sof-audio-pci-intel-mtl
    alternate: snd_sof_pci_intel_mtl,snd_hda_intel bus-ID: 00:1f.3
    chip-ID: 8086:7728 class-ID: 0401
  API: ALSA v: k6.18.18-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 1.6.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Arrow Lake CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:7740 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 3-10:4 chip-ID: 8087:0037 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 2.75 TiB used: 31.82 GiB (1.1%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:3 vendor: SK Hynix model: HFS001TEJ9X101N
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 51000A20 temp: 47.9 C
    scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: KLEVV model: CRAS C930 M.2 NVMe
    SSD 2TB size: 1.82 TiB block-size: physical: 512 B logical: 512 B
    speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 3.U.J.LP
    temp: 33.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 1.82 TiB size: 1.82 TiB (100.00%) used: 31.82 GiB (1.7%)
    fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2 label: N/A
    uuid: 01c57da4-3e06-4495-8794-5f011df590aa
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 668 KiB (0.2%) fs: vfat dev: /dev/nvme1n1p1 maj-min: 259:1 label: N/A
    uuid: 6331-77D3
  ID-3: /home raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
    used: 31.82 GiB (1.7%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
    label: N/A uuid: 01c57da4-3e06-4495-8794-5f011df590aa
  ID-4: /var/cache raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
    used: 31.82 GiB (1.7%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
    label: N/A uuid: 01c57da4-3e06-4495-8794-5f011df590aa
  ID-5: /var/log raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
    used: 31.82 GiB (1.7%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
    label: N/A uuid: 01c57da4-3e06-4495-8794-5f011df590aa
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:4 size: 260 MiB fs: vfat label: SYSTEM
    uuid: 2C3E-676E
  ID-2: /dev/nvme0n1p2 maj-min: 259:5 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-3: /dev/nvme0n1p3 maj-min: 259:6 size: 952.6 GiB fs: ntfs label: N/A
    uuid: DEA63EE0A63EB93B
  ID-4: /dev/nvme0n1p4 maj-min: 259:7 size: 1024 MiB fs: vfat label: LGEFI
    uuid: 683E-2F12
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-1:2 info: Logitech M185 compact wireless mouse type: mouse
    driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 50mA chip-ID: 046d:c542 class-ID: 0301
  Device-2: 3-5:3 info: Luxvisions Innotech LGE Camera type: video
    driver: uvcvideo interfaces: 5 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 500mA chip-ID: 30c9:00f2 class-ID: fe01
    serial: <filter>
  Device-3: 3-10:4 info: Intel type: bluetooth driver: btusb interfaces: 2
    rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 8087:0037 class-ID: e001
  Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 62.0 C mobo: N/A
  Fan Speeds (rpm): cpu: 0
Repos:
  Packages: 1355 pm: pacman pkgs: 1340 libs: 366 tools: pamac pm: flatpak
    pkgs: 15
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://opencolo.mm.fcix.net/manjaro/stable/$repo/$arch
    2: https://mirror.fcix.net/manjaro/stable/$repo/$arch
    3: https://manjaro.repo.cure.edu.uy/stable/$repo/$arch
    4: https://mirror.telepoint.bg/manjaro/stable/$repo/$arch
    5: https://mirrors.sjtug.sjtu.edu.cn/manjaro/stable/$repo/$arch
    6: https://mirror.bouwhuis.network/manjaro/stable/$repo/$arch
    7: https://mirrors.ft.uam.es/manjaro/stable/$repo/$arch
    8: https://manjaro.mirror.garr.it/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 394
  1: cpu: 161% command: jetbrains-toolbox pid: 1570 mem: 464.7 MiB (1.4%)
  2: cpu: 135% command: portmaster-core pid: 740 mem: 160.2 MiB (0.5%)
  3: cpu: 100% command: ps pid: 2357 mem: 4.14 MiB (0.0%)
  4: cpu: 37.6% command: plasmashell pid: 1370 mem: 474.9 MiB (1.5%)
  5: cpu: 9.6% command: WebKitWebProcess pid: 1853 mem: 283.2 MiB (0.8%)
  Memory top: 5 of 394
  1: mem: 474.9 MiB (1.5%) command: plasmashell pid: 1370 cpu: 37.6%
  2: mem: 464.7 MiB (1.4%) command: jetbrains-toolbox pid: 1570 cpu: 161%
  3: mem: 283.2 MiB (0.8%) command: WebKitWebProcess pid: 1853 cpu: 9.6%
  4: mem: 179.4 MiB (0.5%) command: kwin_wayland pid: 1204 cpu: 6.0%
  5: mem: 160.9 MiB (0.5%) command: portmaster pid: 1581 cpu: 2.0%
Info:
  Processes: 394 Power: uptime: 0m states: freeze,mem,disk suspend: s2idle
    wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume
    image: 12.23 GiB services: org_kde_powerdevil, power-profiles-daemon,
    upowerd Init: systemd v: 259 default: graphical tool: systemctl
  Compilers: gcc: 15.2.1 Shell: Zsh v: 5.9 running-in: konsole inxi: 3.3.40
5

Did you install the sof-firmware package? Or do you use “snd_hda_intel”? Could you post the output of pactl list cards?

1 Like
6

No need to apologise for the translation. Just use deepl.com or apertium.org to get a proper translation. Better for the climate too.

1 Like
7

It seems they are using sof-firmware.

Card #52
        Name: alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic
        Driver: alsa
        Owner Module: n/a
        Properties:
                device.enum.api = "udev"
                device.api = "alsa"
                media.class = "Audio/Device"
                api.alsa.path = "hw:0"
                api.alsa.card = "0"
                api.alsa.card.name = "sof-hda-dsp"
                api.alsa.card.longname = "LGElectronics-17Z90TR_SD7WK-0.1-17Z90TR"
                device.plugged.usec = "5195162"
                device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
                device.bus = "pci"
                device.subsystem = "sound"
                device.vendor.id = "0x8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "0x7728"
                device.product.name = "Arrow Lake cAVS"
                device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
                device.description = "Arrow Lake cAVS"
                device.nick = "sof-hda-dsp"
                device.icon_name = "audio-card-analog-pci"
                api.alsa.use-acp = "true"
                api.acp.auto-profile = "false"
                api.acp.auto-port = "false"
                api.dbus.ReserveDevice1.Priority = "-20"
                api.alsa.split-enable = "true"
                api.dbus.ReserveDevice1 = "Audio0"
                spa.object.id = "2"
                factory.id = "15"
                client.id = "46"
                object.id = "52"
                object.serial = "52"
                object.path = "alsa:acp:sofhdadsp"
                alsa.card = "0"
                alsa.card_name = "sof-hda-dsp"
                alsa.long_card_name = "LGElectronics-17Z90TR_SD7WK-0.1-17Z90TR"
                alsa.driver_name = "snd_soc_skl_hda_dsp"
                alsa.mixer_name = "Realtek ALC298"
                alsa.components = "HDA:8086281d,80860101,00100000 HDA:10ec0298,18540549,00100103 cfg-dmics:2 iec61937-pcm:5,4,3"
                alsa.id = "sofhdadsp"
                device.string = "0"
        Profiles:
                off: 끄기  (sinks: 0, sources: 0, priority: 0, available: yes)
                HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2): Play HiFi quality Music (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2) (sinks: 4, sources: 2, priority: 10300, available: no)
                HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker): Play HiFi quality Music (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker) (sinks: 4, sources: 2, priority: 10200, available: yes)
                pro-audio: Pro Audio (sinks: 5, sources: 2, priority: 1, available: yes)
        Active Profile: pro-audio
        Ports:
                [Out] HDMI3: HDMI / DisplayPort 3 Output (type: HDMI, priority: 700, latency offset: 0 usec, availability group: HDMI/DP,pcm=5, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "HDMI/DP,pcm=5"
                                device.icon_name = "video-display"
                                card.profile.port = "0"
                        Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
                [Out] HDMI2: HDMI / DisplayPort 2 Output (type: HDMI, priority: 600, latency offset: 0 usec, availability group: HDMI/DP,pcm=4, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "HDMI/DP,pcm=4"
                                device.icon_name = "video-display"
                                card.profile.port = "1"
                        Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
                [Out] HDMI1: HDMI / DisplayPort 1 Output (type: HDMI, priority: 500, latency offset: 0 usec, availability group: HDMI/DP,pcm=3, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "HDMI/DP,pcm=3"
                                device.icon_name = "video-display"
                                card.profile.port = "2"
                        Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
                [Out] Speaker: Speaker (type: Speaker, priority: 100, latency offset: 0 usec, availability unknown)
                        Properties:
                                port.type = "speaker"
                                device.icon_name = "audio-speakers"
                                card.profile.port = "3"
                        Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker)
                [In] Mic2: Stereo Microphone (type: Mic, priority: 200, latency offset: 0 usec, availability group: Mic, not available)
                        Properties:
                                port.type = "mic"
                                port.availability-group = "Mic"
                                device.icon_name = "audio-input-microphone"
                                card.profile.port = "4"
                        Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
                [In] Mic1: Digital Microphone (type: Mic, priority: 100, latency offset: 0 usec, availability unknown)
                        Properties:
                                port.type = "mic"
                                device.icon_name = "audio-input-microphone"
                                card.profile.port = "5"
                        Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker), HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
                [Out] Headphones: Headphones (type: Headphones, priority: 200, latency offset: 0 usec, availability group: Headphone, not available)
                        Properties:
                                port.type = "headphones"
                                port.availability-group = "Headphone"
                                device.icon_name = "audio-headphones"
                                card.profile.port = "6"
                        Part of profile(s): HiFi (HDMI1, HDMI2, HDMI3, Headphones, Mic1, Mic2)
8

Please provide the output of pacman -Q sof-firmware.

Did you try to select different output devices or to change audio profiles. You can do so if you click on the speaker icon on Plasma’s bottom panel. With right click you can go to configuration of audio devices. If you left click you should see a list of output devices (possibly only one output device is shown). There are 3 vertical dots on the right hand side of the output device. Clicking there you can try different audio profiles.

9

The pro-audio card profile is used to access pipewire-jack audio server and it is usually recommended to install a Graph GUI tool (qpwgraph or similar) to manage audio connections

To use the default audio server pipewire-pulse, change the card profile to:
HiFi (HDMI1, HDMI2, HDMI3, Mic1, Mic2, Speaker)