System randomly freezes

Hi everyone,

Since the forelast update (on April 9th), my whole system has been randomly freezing and this is happening more and more often. Here is how it happens : First, the mouse cursor vanishes, then everything freezes and the cursor comes back. The only things I can do is move the cursor and go to a tty to kill Xorg, everything else is unresponsive. I installed the latest LTS kernel (5.10), thinking that maybe, it could eventually solve it… The system froze as well and I got a black screen after 5 minutes of use :laughing: :unamused:. Also it happens in plasma and the awesome wm.
What annoys me is that it happens more and more often and I was unable to notice what would cause this. But what annoys me even more is that I have no idea about where to start investigations to find out the cause of this.
Does anyone have any idea where to start ? (I couldn’t find any on similar topics )

Here is my inxi -F btw :

    System:    Host: ZaManjaro Kernel: 5.4.112-1-MANJARO x86_64 bits: 64 Desktop: KDE Plasma 5.21.4 Distro: Manjaro Linux 
Machine:   Type: Laptop System: ASUSTeK product: VivoBook_ASUSLaptop X570ZD_R570ZD v: 1.0 serial: <superuser required> 
           Mobo: ASUSTeK model: X570ZD v: 1.0 serial: <superuser required> UEFI: American Megatrends v: X570ZD.310 
           date: 07/04/2019 
Battery:   ID-1: BAT0 charge: 40.4 Wh (100.0%) condition: 40.4/48.1 Wh (84.1%) volts: 11.7 min: 11.7 
CPU:       Info: Quad Core model: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx bits: 64 type: MT MCP cache: L2: 2 MiB 
           Speed: 1840 MHz min/max: 1600/2000 MHz Core speeds (MHz): 1: 1840 2: 1886 3: 1592 4: 1594 5: 1509 6: 1534 7: 1514 
           8: 1533 
Graphics:  Device-1: NVIDIA GP107M [GeForce GTX 1050 Mobile] driver: nvidia v: 460.67 
           Device-2: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] driver: amdgpu v: kernel 
           Device-3: IMC Networks USB2.0 VGA UVC WebCam type: USB driver: uvcvideo 
           Display: x11 server: X.Org 1.20.11 driver: loaded: ati,modesetting,nvidia unloaded: nouveau 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: AMD Radeon Vega 8 Graphics (RAVEN DRM 3.35.0 5.4.112-1-MANJARO LLVM 11.1.0) v: 4.6 Mesa 21.0.1 
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel 
           Device-2: Advanced Micro Devices [AMD] Family 17h HD Audio driver: snd_hda_intel 
           Sound Server-1: ALSA v: k5.4.112-1-MANJARO running: yes 
           Sound Server-2: PulseAudio v: 14.2 running: yes 
Network:   Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter driver: ath10k_pci 
           IF: wlp2s0 state: up mac: c0:e4:34:18:d6:45 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 
           IF: enp3s0 state: down mac: 04:d9:f5:01:0a:82 
Bluetooth: Device-1: IMC Networks type: USB driver: btusb 
           Report: rfkill ID: hci0 rfk-id: 1 state: down bt-service: enabled,running rfk-block: hardware: no software: yes 
           address: see --recommends 
Drives:    Local Storage: total: 476.94 GiB used: 113.56 GiB (23.8%) 
           ID-1: /dev/sda vendor: Kingston model: RBUSNS8180DS3512GJ size: 476.94 GiB 
Partition: ID-1: / size: 468.16 GiB used: 113.56 GiB (24.3%) fs: ext4 dev: /dev/sda2 
           ID-2: /boot/efi size: 299.4 MiB used: 280 KiB (0.1%) fs: vfat dev: /dev/sda1 
Swap:      Alert: No swap data was found. 
Sensors:   System Temperatures: cpu: 59.2 C mobo: 0 C gpu: amdgpu temp: 59.0 C 
           Fan Speeds (RPM): cpu: 3300 
Info:      Processes: 225 Uptime: 1h 22m Memory: 6.8 GiB used: 3.1 GiB (45.6%) Shell: fish inxi: 3.3.04 

thanks and have a nice evening

There are 2 topics about those freezes.
I found one thing. These problems appeared who use AMD Raven cpu/gpu.
Except me. Mine’s Renoir. No freezes since i have installed two weeks ago.

1 Like

All right thanks for the answer, I have raven CPU as well.
I’ve just seen a very recent topic on the same issue and found out about the journalctl utility, this is the kind of thing I needed to investigate, hopefully it will help to solve this


I just had another one, so I checked the journactl log and there was a systemd core-dump error, and it’s far beyond my skills to solve this, hopefully the next update will fix it.

But I see solutions :

  • Enable nvidia drivers only
  • Downgrade systemd but I guess it may mess up the whole system since it’s a core package

Maybe that is my issue, sigh :frowning: