System gets stuck very often

CoccoCarmiano · 29 March 2021 12:46

Since a few days my installation “randomly” freezes, and only way to get back to it is an hard button reset
It is not completely random since it appears to me that while using it freezes very rarely but it freezes almost certainly while in screen saver, not actively using the PC.

I already tried rolling back to 5.4 from 5.9 but it didn’t fix the issue

Only relevant system change made recently is that i installed Nvidia 390 proprietary drivers

inxi -Fxz

System:    Kernel: 5.4.105-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 Desktop: KDE Plasma 5.21.3 Distro: Manjaro Linux 
           base: Arch Linux 
Machine:   Type: Laptop System: LENOVO product: 20354 v: Lenovo Z50-70 serial: <filter> 
           Mobo: LENOVO model: Lancer 5A5 v: 31900058WIN serial: <filter> UEFI: LENOVO v: 9BCN26WW date: 07/31/2014 
Battery:   ID-1: BAT0 charge: 22.6 Wh (100.0%) condition: 22.6/41.4 Wh (54.5%) volts: 16.2 min: 14.8 model: Lenovo IdeaPad 
           status: Full 
CPU:       Info: Dual Core model: Intel Core i7-4510U bits: 64 type: MT MCP arch: Haswell rev: 1 cache: L2: 4 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 20759 
           Speed: 1043 MHz min/max: 800/3100 MHz Core speeds (MHz): 1: 1043 2: 1043 3: 1041 4: 1037 
Graphics:  Device-1: Intel Haswell-ULT Integrated Graphics vendor: Lenovo driver: i915 v: kernel bus-ID: 00:02.0 
           Device-2: NVIDIA GM108M [GeForce 840M] vendor: Lenovo driver: nvidia v: 390.141 bus-ID: 03:00.0 
           Device-3: Acer Lenovo EasyCamera type: USB driver: uvcvideo bus-ID: 2-6:4 
           Display: x11 server: X.Org 1.20.10 driver: loaded: modesetting,nvidia resolution: 1920x1080~60Hz 
           OpenGL: renderer: GeForce 840M/PCIe/SSE2 v: 4.6.0 NVIDIA 390.141 direct render: Yes 
Audio:     Device-1: Intel Haswell-ULT HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus-ID: 00:03.0 
           Device-2: Intel 8 Series HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 
           Sound Server-1: ALSA v: k5.4.105-1-MANJARO running: yes 
           Sound Server-2: JACK v: 0.125.0 running: no 
           Sound Server-3: PulseAudio v: 14.2 running: yes 
           Sound Server-4: PipeWire v: 0.3.23 running: no 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Lenovo driver: r8168 v: 8.048.03-NAPI 
           port: 5000 bus-ID: 01:00.0 
           IF: enp1s0 state: down mac: <filter> 
           Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter vendor: Lenovo Z50-75 driver: rtl8723be v: kernel 
           port: 4000 bus-ID: 02:00.0 
           IF: wlp2s0 state: up mac: <filter> 
Bluetooth: Device-1: Realtek RTL8723B Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 2-7:5 
           Report: This feature requires one of these tools: hciconfig/bt-adapter 
Drives:    Local Storage: total: 931.51 GiB used: 191.83 GiB (20.6%) 
           ID-1: /dev/sda vendor: Seagate model: ST1000LM014-SSHD-8GB size: 931.51 GiB 
Partition: ID-1: / size: 819.77 GiB used: 157.87 GiB (19.3%) fs: ext4 dev: /dev/sda5 
           ID-2: /boot/efi size: 96 MiB used: 25.3 MiB (26.3%) fs: vfat dev: /dev/sda1 
Swap:      Alert: No Swap data was found. 
Sensors:   System Temperatures: cpu: 38.0 C mobo: N/A gpu: nvidia temp: 33 C 
           Fan Speeds (RPM): N/A 
Info:      Processes: 176 Uptime: 48m Memory: 15.53 GiB used: 5.95 GiB (38.3%) Init: systemd Compilers: gcc: 10.2.0 
           clang: 11.1.0 Packages: 1304 Shell: Bash v: 5.1.0 inxi: 3.3.03

journalctl -b -1 -p 3

-- Journal begins at Fri 2021-02-05 18:29:55 CET, ends at Mon 2021-03-29 14:42:55 CEST. --
mar 28 21:28:18 cocco systemd-modules-load[238]: Failed to find module 'vboxdrv'
mar 28 21:28:18 cocco systemd-modules-load[238]: Failed to find module 'vboxnetadp'
mar 28 21:28:18 cocco systemd-modules-load[238]: Failed to find module 'vboxnetflt'
mar 28 21:28:21 cocco kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GFX0.DD02._BCL], AE_NOT_FOUND (20190816/psargs-330)
mar 28 21:28:21 cocco kernel: ACPI Error: Aborting method \_SB.PCI0.RP05.PEGP.DD02._BCL due to previous error (AE_NOT_FOUND) (20190816/psparse-529)
mar 28 21:28:21 cocco kernel: proc: Bad value for 'hidepid'
mar 28 21:28:22 cocco kernel: proc: Bad value for 'hidepid'
mar 28 21:28:22 cocco kernel: proc: Bad value for 'hidepid'
mar 28 21:28:23 cocco bluetoothd[724]: src/adapter.c:reset_adv_monitors_complete() Failed to reset Adv Monitors: Unknown Command (0x01)
mar 28 21:28:26 cocco wpa_supplicant[950]: dbus: wpa_dbus_get_object_properties: failed to get object properties: (org.freedesktop.DBus.Error.Failed) failed to parse RSN IE
mar 28 21:28:26 cocco wpa_supplicant[950]: dbus: Failed to construct signal
mar 28 21:28:29 cocco kwin_x11[1023]: kwin_xkbcommon: XKB: Couldn't process include statement for 'it(\0)'
mar 28 21:28:29 cocco kwin_x11[1023]: kwin_xkbcommon: XKB: Abandoning symbols file "(unnamed)"
mar 28 21:28:29 cocco kwin_x11[1023]: kwin_xkbcommon: XKB: Failed to compile xkb_symbols
mar 28 21:28:29 cocco kwin_x11[1023]: kwin_xkbcommon: XKB: Failed to compile keymap
mar 28 21:28:33 cocco wpa_supplicant[950]: bgscan simple: Failed to enable signal strength monitoring
mar 29 04:54:18 cocco kernel: rtlwifi: AP off, try to reconnect now
mar 29 04:54:19 cocco wpa_supplicant[950]: bgscan simple: Failed to enable signal strength monitoring
mar 29 07:39:05 cocco wpa_supplicant[950]: bgscan simple: Failed to enable signal strength monitoring
mar 29 10:35:01 cocco kernel: rtlwifi: AP off, try to reconnect now
mar 29 10:35:03 cocco wpa_supplicant[950]: bgscan simple: Failed to enable signal strength monitoring
mar 29 10:38:29 cocco wpa_supplicant[950]: dbus: wpa_dbus_get_object_properties: failed to get object properties: (org.freedesktop.DBus.Error.Failed) failed to parse RSN IE
mar 29 10:38:29 cocco wpa_supplicant[950]: dbus: Failed to construct signal
mar 29 10:38:29 cocco wpa_supplicant[950]: bgscan simple: Failed to enable signal strength monitoring
mar 29 10:38:35 cocco wpa_supplicant[950]: bgscan simple: Failed to enable signal strength monitoring

journalctl -b0 -p3

-- Journal begins at Fri 2021-02-05 18:29:55 CET, ends at Mon 2021-03-29 14:46:35 CEST. --
mar 29 13:50:22 cocco systemd-modules-load[234]: Failed to find module 'vboxdrv'
mar 29 13:50:22 cocco systemd-modules-load[234]: Failed to find module 'vboxnetadp'
mar 29 13:50:22 cocco systemd-modules-load[234]: Failed to find module 'vboxnetflt'
mar 29 13:50:24 cocco kernel: proc: Bad value for 'hidepid'
mar 29 13:50:24 cocco kernel: proc: Bad value for 'hidepid'
mar 29 13:50:24 cocco kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GFX0.DD02._BCL], AE_NOT_FOUND (20190816/psargs-330)
mar 29 13:50:24 cocco kernel: ACPI Error: Aborting method \_SB.PCI0.RP05.PEGP.DD02._BCL due to previous error (AE_NOT_FOUND) (20190816/psparse-529)
mar 29 13:50:24 cocco kernel: proc: Bad value for 'hidepid'
mar 29 13:50:26 cocco bluetoothd[797]: src/adapter.c:reset_adv_monitors_complete() Failed to reset Adv Monitors: Unknown Command (0x01)
mar 29 13:50:30 cocco kwin_x11[1019]: kwin_xkbcommon: XKB: Couldn't process include statement for 'it(\0)'
mar 29 13:50:30 cocco kwin_x11[1019]: kwin_xkbcommon: XKB: Abandoning symbols file "(unnamed)"
mar 29 13:50:30 cocco kwin_x11[1019]: kwin_xkbcommon: XKB: Failed to compile xkb_symbols
mar 29 13:50:30 cocco kwin_x11[1019]: kwin_xkbcommon: XKB: Failed to compile keymap
mar 29 13:50:33 cocco wpa_supplicant[945]: bgscan simple: Failed to enable signal strength monitoring

tuxmanjarino · 29 March 2021 12:58

Why use those old nvidia drivers, from what I see your GeForce 840M is supported with the 460.xx drivers. Also kernel 5.9 is EOL thus unsupported and delisted everywhere, use 5.10 which is LTS.

CoccoCarmiano · 29 March 2021 13:00

I rolled back to 5.4 from 5.9.

I will try installing 5.10

As for 460.xx i had them but i had trouble making them work properly, guess I’ll try again, thank you

Fabby · 30 March 2021 11:54

CoccoCarmiano:

only way to get back to it is an hard button reset

Please read this:

[HowTo] reboot / turn off your frozen computer: REISUB/REISUO
CoccoCarmiano:

installed Nvidia 390 proprietary drivers

CoccoCarmiano:

GeForce 840M

Why? Because the 460.56 series supports your hardware…
Apparently your problem is already solved. Just remember REISUB for next time…

omano · 30 March 2021 12:18

especially when they seem, from my experience, my tests, and other people’s, to not work correctly (they install correctly, you can boot properly, but there are issues) for example with 390 impossible to have a proper experience in web browsers (youtube plays video horribly, things like that) or games, when it works perfectly with the 340 (from philm semi official workaround for old cards) or 460 (from repos) drivers. I’m not saying these 390 drivers provided by Manjaro are broken, but I wouldn’t install that anyway.

off topic but while we’re at it:

kwin_xkbcommon: XKB: Couldn't process include statement for 'it(\0)'

delete the file ~/.config/kxkbrc (or keep it somewhere else) and go to KDE Settings, and make sure to select a keyboard variant, for example I had “French” set as keyboard, I changed it to “French / AZERTY” and after reboot the file ~/.config/kxkbrc is generated properly without that invalid variant creating issues. I noticed that for the last big Plasma update.

Not sure for your freeze issue, it could be whatever (hardware failure of some sort, BIOS issues, and so on), you need to dig a little I think and find a pattern for your issue.

system · 14 April 2021 12:19

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