System apps unable to access internet and it appears that AUR apps can't either

I am getting ‘Failed to synchronise databases’ in add/remove software and am also getting ‘Failed to clone ___ build files’ for everything too. Everything where new things are downloaded e.g. downloading widgets, wallpapers and wallpaper plugins is not working. It seems my system has no internet access but browsers and things like discord/vivaldi do.

Welcome to the forum! :wave:

Please see:

    ~  journalctl -u NetworkManager.service                                                                                                                                                   INT ✘  9m 31s  
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.4936] manager: sleep: sleep requested (sleeping: no  enabled: yes)
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.4936] device (enp3s0): state change: unavailable -> unmanaged (reason 'sleeping', sys-iface-state: 'managed')
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.5030] device (p2p-dev-wlo1): state change: disconnected -> unmanaged (reason 'sleeping', sys-iface-state: 'managed')
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.5033] device (B0:8C:75:27:95:22): state change: disconnected -> unmanaged (reason 'sleeping', sys-iface-state: 'managed')
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.5035] manager: NetworkManager state is now ASLEEP
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.5037] device (wlo1): state change: activated -> deactivating (reason 'sleeping', sys-iface-state: 'managed')
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.7059] device (wlo1): supplicant interface state: completed -> disconnected
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.7061] device (wlo1): state change: deactivating -> disconnected (reason 'sleeping', sys-iface-state: 'managed')
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.7064] dhcp4 (wlo1): canceled DHCP transaction
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.7065] dhcp4 (wlo1): activation: beginning transaction (timeout in 45 seconds)
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.7065] dhcp4 (wlo1): state changed no lease
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.7537] device (wlo1): set-hw-addr: set MAC address to 32:C3:F4:97:76:6B (scanning)
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.8368] device (wlo1): state change: disconnected -> unmanaged (reason 'sleeping', sys-iface-state: 'managed')
Mar 31 22:57:36 seth-katanagf6611sc NetworkManager[718]: <info>  [1711922256.9764] device (wlo1): set-hw-addr: reset MAC address to 14:85:7F:CE:B2:A6 (unmanage)
Apr 01 08:05:22 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955122.5265] manager: sleep: wake requested (sleeping: yes  enabled: yes)
Apr 01 08:05:22 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955122.5271] device (enp3s0): state change: unmanaged -> unavailable (reason 'managed', sys-iface-state: 'external')
Apr 01 08:05:22 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955122.7516] device (wlo1): state change: unmanaged -> unavailable (reason 'managed', sys-iface-state: 'external')
Apr 01 08:05:22 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955122.8054] device (wlo1): set-hw-addr: set MAC address to 86:E3:9B:F5:DD:CE (scanning)
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0017] device (p2p-dev-wlo1): state change: unmanaged -> unavailable (reason 'managed', sys-iface-state: 'external')
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0023] manager: NetworkManager state is now DISCONNECTED
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0621] device (wlo1): supplicant interface state: internal-starting -> disconnected
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0621] device (p2p-dev-wlo1): state change: unavailable -> unmanaged (reason 'removed', sys-iface-state: 'removed')
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0635] Wi-Fi P2P device controlled by interface wlo1 created
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0642] manager: (p2p-dev-wlo1): new 802.11 Wi-Fi P2P device (/org/freedesktop/NetworkManager/Devices/10)
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0647] device (p2p-dev-wlo1): state change: unmanaged -> unavailable (reason 'managed', sys-iface-state: 'external')
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0656] device (wlo1): state change: unavailable -> disconnected (reason 'supplicant-available', sys-iface-state: 'managed')
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.0667] device (p2p-dev-wlo1): state change: unavailable -> disconnected (reason 'none', sys-iface-state: 'managed')
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.6600] manager: (B0:8C:75:27:95:22): new Bluetooth device (/org/freedesktop/NetworkManager/Devices/11)
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.6606] device (B0:8C:75:27:95:22): state change: unmanaged -> unavailable (reason 'managed', sys-iface-state: 'external')
Apr 01 08:05:23 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955123.6679] device (B0:8C:75:27:95:22): state change: unavailable -> disconnected (reason 'none', sys-iface-state: 'managed')
Apr 01 08:05:26 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955126.5468] policy: auto-activating connection 'VM0363792-2G' (f77098ea-d40c-4e3e-8521-95dff0234bfc)
Apr 01 08:05:26 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955126.5478] device (wlo1): Activation: starting connection 'VM0363792-2G' (f77098ea-d40c-4e3e-8521-95dff0234bfc)
Apr 01 08:05:26 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955126.5479] device (wlo1): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed')
Apr 01 08:05:26 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955126.5486] manager: NetworkManager state is now CONNECTING
Apr 01 08:05:26 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955126.6025] device (wlo1): set-hw-addr: reset MAC address to 14:85:7F:CE:B2:A6 (preserve)
Apr 01 08:05:26 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955126.6059] device (wlo1): state change: prepare -> config (reason 'none', sys-iface-state: 'managed')
Apr 01 08:05:26 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955126.6065] device (wlo1): Activation: (wifi) access point 'VM0363792-2G' has security, but secrets are required.
Apr 01 08:05:26 seth-katanagf6611sc NetworkManager[718]: <info>  [1711955126.6066] device (wlo1): state change: config -> need-auth (reason 'none', sys-iface-state: 'managed')

Althought there seems to be something with the wifi too, If your webbrowser works, you do have some internet. Start by trying to refresh the mirrors.

sudo pacman-mirrors --continent

Hi @elestor and welcome to the Manjaro community.

Sorry, but this makes little sense. Your comment suggests your system does indeed have Internet access.

What you seem to be describing is a failure to perform an update, in which case, refreshing the mirrors might help. It’s also possible that the mirrors/repo’s were not yet in sync when you attempted an update.

Either way, try this command combination:

sudo pacman-mirrors --fasttrack 5 && sudo pacman -Syu && pamac update --force-refresh

These links will be handy to bookmark:

Cheers.

1 Like

Hello!
I think the /etc/pamac.conf.pacnew file is causing the problem.
This should be properly edited.
Or rename it - so that the system takes into account the original pamac.conf file.
(Similarly, but I edited it several times - successfully!)

Be very careful with your wording…

The pacman.conf.pacnew file (if it exists) should not be edited. Instead it should be (very carefully) merged with the pamac.conf file. This applies to all .pacnew files; they should be merged with (or sometimes replace) their in situ counterparts. Cheers.

The system only ever “takes into account” one file:
the one without the .pacnew suffix
the original one - the one ending in .conf

Most modern browsers use their own, inbuilt DNS settings rather than the DNS of the system they are running on. For example, Vivaldi uses Google DNS (8.8.8.8 & 8.8.4.4):

Privacy and Security Settings | Vivaldi Browser Help

The Google DNS server addresses (8.8.8.8 and 8.8.4.4) have been hardcoded into Chromium, on which Vivaldi is built. The setting is enabled by default, but can be disabled in Settings > Privacy and Security.

So, if various browsers with inbuilt DNS can connect to the Internet, but applications which use your system’s DNS cannot, then you most likely have either an issue with your system’s DNS settings, or (less likely) your router’s DNS settings.

One can always try a ping google.com