Hello everybody,
The problem almost always occurs when I’m watching youtube (idw why but I didn’t notice that with other bandwidth-intensive tasks). My network works just fine and suddenly crashes for tens of seconds and sometimes minutes. I have a high ping (>10.000ms with both 1.1.1.1 and my router) and I’m not able to load any web page.
I’ve performed some tests to narrow down the issue:
- The issue does not occur with other devices on Windows or MacOS
- When I experiencing high latency, other devices have normal ping time with the router
- The issue does not seem to occur when connected in ethernet
Thank you for your help!
lspci -k:
[...]
02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
Subsystem: Rivet Networks Killer 1435 Wireless-AC
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci
[...]
inxi:
System:
Kernel: 5.14.0-0-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.14-x86_64
root=UUID=13ccbe19-229b-4d29-a2ce-fa622e2868db rw quiet udev.log_priority=3
resume=/dev/disk/by-uuid/13ccbe19-229b-4d29-a2ce-fa622e2868db
resume_offset=7217152
Desktop: Xfce 4.16.0 tk: Gtk 3.24.29 info: xfce4-panel wm: xfwm 4.16.1 vt: 7
dm: LightDM 1.30.0 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: Dell product: XPS 13 9370 v: N/A serial: <filter>
Chassis: type: 10 serial: <filter>
Mobo: Dell model: 0VM1FG v: A00 serial: <filter> UEFI: Dell v: 1.5.1
date: 08/09/2018
Battery:
ID-1: BAT0 charge: 44.9 Wh (100.0%) condition: 44.9/52.0 Wh (86.3%)
volts: 8.7 min: 7.6 model: SMP DELL G8VCF6C type: Li-poly serial: <filter>
status: Full
Device-1: hidpp_battery_2 model: Logitech ERGO M575 Trackball
serial: <filter> charge: 100% rechargeable: yes status: Discharging
Memory:
RAM: total: 7.49 GiB used: 3.25 GiB (43.4%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP
arch: Kaby Lake note: check family: 6 model-id: 8E (142) stepping: A (10)
microcode: EA cache: L2: 6 MiB bogomips: 28808
Speed: 781 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 781 2: 1980
3: 1354 4: 800 5: 800 6: 800 7: 800 8: 800
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art
avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm
mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat
pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts
rdrand rdseed rdtscp rep_good sdbg sep sgx smap smep ss ssbd sse sse2 sse4_1
sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel
bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300
Device-2: Realtek Integrated_Webcam_HD type: USB driver: uvcvideo
bus-ID: 1-5:2 chip-ID: 0bda:58f4 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org 1.20.13 compositor: xfwm4 v: 4.16.1 driver:
loaded: modesetting alternate: fbdev,vesa display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
s-diag: 582mm (22.9")
Monitor-1: DP-1-3 res: 1920x1080 hz: 60 dpi: 93 size: 527x296mm (20.7x11.7")
diag: 604mm (23.8")
OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 21.2.1
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel
v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71
class-ID: 0403
Device-2: Realtek USB Audio type: USB driver: snd-usb-audio
bus-ID: 3-1.3.4:7 chip-ID: 0bda:402e class-ID: 0102 serial: <filter>
Sound Server-1: ALSA v: k5.14.0-0-MANJARO running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.34 running: yes
Network:
Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
vendor: Rivet Networks Killer 1435 Wireless-AC driver: ath10k_pci v: kernel
port: f040 bus-ID: 02:00.0 chip-ID: 168c:003e class-ID: 0280
IF: wlp2s0 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152
bus-ID: 4-1.4:4 chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
IF: enp57s0u1u4 state: down mac: <filter>
WAN IP: <filter>
Bluetooth:
Device-1: Foxconn / Hon Hai type: USB driver: btusb v: 0.8 bus-ID: 1-7:3
chip-ID: 0489:e0a2 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 297.95 GiB used: 84.22 GiB (28.3%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/mmcblk0 maj-min: 179:0 vendor: SanDisk model: SL64G
size: 59.48 GiB block-size: physical: 512 B logical: 512 B type: SSD
serial: <filter> scheme: MBR
ID-2: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: PM981 NVMe 256GB
size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: EXD71D1Q temp: 42.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 97.95 GiB size: 95.86 GiB (97.86%) used: 84.22 GiB (87.9%)
fs: ext4 dev: /dev/nvme0n1p3 maj-min: 259:3 label: N/A
uuid: 13ccbe19-229b-4d29-a2ce-fa622e2868db
ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
used: 6.8 MiB (1.3%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
uuid: C3FA-926B
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: file size: 11 GiB used: 130.8 MiB (1.2%) priority: -2
file: /swapfile
Unmounted:
ID-1: /dev/mmcblk0p1 maj-min: 179:1 size: 256 MiB fs: vfat label: boot
uuid: EBBA-157F
ID-2: /dev/mmcblk0p2 maj-min: 179:2 size: 59.22 GiB fs: ext4 label: rootfs
uuid: b3ce35cd-ade9-4755-a4bb-1571e37fc1b9
ID-3: /dev/nvme0n1p2 maj-min: 259:2 size: 58.81 GiB fs: ext4 label: N/A
uuid: ddb6bb55-105b-4e99-a105-17271ab923d0
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-5:2 info: Realtek Integrated_Webcam_HD type: Video
driver: uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 0bda:58f4 class-ID: 0e02 serial: <filter>
Device-2: 1-7:3 info: Foxconn / Hon Hai type: Bluetooth driver: btusb
interfaces: 2 rev: 1.1 speed: 12 Mb/s power: 100mA chip-ID: 0489:e0a2
class-ID: e001
Device-3: 1-10:4 info: Shenzhen Goodix Fingerprint Reader
type: Abstract (modem),CDC-Data driver: cdc_acm interfaces: 2 rev: 2.0
speed: 12 Mb/s power: 100mA chip-ID: 27c6:5385 class-ID: 0a00
serial: <filter>
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-4: 3-1:2 info: Realtek Dell dock ports: 5 rev: 2.1 speed: 480 Mb/s
chip-ID: 0bda:5487 class-ID: 0900
Hub-5: 3-1.3:3 info: Realtek Dell dock ports: 6 rev: 2.1 speed: 480 Mb/s
chip-ID: 0bda:5413 class-ID: 0900
Device-1: 3-1.3.2:5 info: Logitech Unifying Receiver
type: Keyboard,Mouse,HID driver: logitech-djreceiver,usbhid interfaces: 3
rev: 2.0 speed: 12 Mb/s power: 98mA chip-ID: 046d:c52b class-ID: 0300
Device-2: 3-1.3.3:6 info: Dell Dell Universal Receiver
type: Keyboard,Mouse,HID driver: hid-generic,usbhid interfaces: 3 rev: 2.0
speed: 12 Mb/s power: 100mA chip-ID: 413c:8505 class-ID: 0300
Device-3: 3-1.3.4:7 info: Realtek USB Audio type: Audio
driver: snd-usb-audio interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 0bda:402e class-ID: 0102 serial: <filter>
Device-4: 3-1.3.5:8 info: Dell Dell dock type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 413c:b06f class-ID: 0300
Device-5: 3-1.5:4 info: Dell Dell dock type: HID driver: hid-generic,usbhid
interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 100mA chip-ID: 413c:b06e
class-ID: 0300
Hub-6: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-7: 4-1:2 info: Realtek Dell dock ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 0bda:0487 class-ID: 0900
Hub-8: 4-1.3:3 info: Realtek Dell dock ports: 4 rev: 3.1 speed: 5 Gb/s
chip-ID: 0bda:0413 class-ID: 0900
Device-1: 4-1.4:4 info: Realtek RTL8153 Gigabit Ethernet Adapter
type: Network driver: r8152 interfaces: 1 rev: 3.0 speed: 5 Gb/s
power: 288mA chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
Sensors:
System Temperatures: cpu: 49.0 C mobo: 40.0 C sodimm: SODIMM C
Fan Speeds (RPM): cpu: 0
Info:
Processes: 245 Uptime: 5h 56m wakeups: 665 Init: systemd v: 248
tool: systemctl Compilers: gcc: 11.1.0 Packages: 1405 pacman: 1398 lib: 356
flatpak: 4 snap: 3 Shell: Bash v: 5.1.8 running-in: gnome-terminal
inxi: 3.3.06