Strange Problem with HP-Printer (HP OfficeJet Pro 8210)

Support Printers & Scanners
1

The printer is accessible via the network (Ethernet), configurable, and fully usable at the lowest print resolution, “General Office Work.” As soon as I select a higher print quality, for example, “Presentation” or “Maximum DPI,” and even if I adjust the paper accordingly, the print job is correctly forwarded to CUPS and completed there without any problems. However, the printer doesn’t print anything, and no errors are output. CUPS simply reports that the print job has completed correctly. On the printer, you can see that it initially appears to be receiving print data, then the print head moves back and forth once, and that’s it.

No printout, no error message, nothing.

Deleting/reinstalling the drivers, CUPS, and HPLIP hasn’t helped. The printer is loaded with paper, the cartridges are original HP, and the low-resolution printouts show no signs of damage/defects to the cartridges or print head. As mentioned, printing at the lowest resolution works perfectly, even with duplex printing.

Internet research doesn’t yield satisfactory results, as it always refers to poor quality, which isn’t the case. The quality of the prints produced is good. However, the higher resolutions can’t be used, and no errors are displayed. Instead, it appears as if printing has taken place, but nothing is printed. CUPS and HPLIP are up to date, as is the printer firmware.

2

One perhaps important question:
Has it ever worked?

I can’t help - I don’t have a (this) HP printer.

3

Maybe the setting for higher resolution switches to some protocol, not supported by the driver. Like cups is still printing and sending pcl5 and the printer now expects pcl6 language (the example is not real but just to illustrate what i mean.
Or expects some proprietary header only supplied with the windows driver.

5

@Nachlese
THX for your Answer and yes it did a few month ago.

@Teo
THX for your Answer. I’ll try to figure that out.

Mod note:- Are we learning anything yet? :slight_smile:
Please avoid consecutive posts.

6

hi,

I am using a hp printer. Things i do to make it work:

pamac install --no-confirm manjaro-printer hplip-plugin avahi simple-scan
sudo gpasswd -a <your user name> sys
sudo systemctl enable --now cups.service;sudo systemctl enable --now cups.socket;sudo systemctl enable --now cups.path;sudo systemctl enable --now avahi-daemon.service

Then with cups go to your browser localhost on port 631 and find new printer.

Only driver i see is this one.

2025-04-21_06-28

I use simple-scan as a small tool for scanning so that’s optional.

Good luck

7

From your description it seems more likely to be an issue with the printer itself. I suppose, one way to test the theory is to try connecting the printer to another machine for comparison.

Regards.

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8

Sorry for replaying late. Indeed it prints in high quality out of Windows without any issues. That is why I assume HP didn’t want support the Printer in Linux in full range. But this sounds and feels crazy especially there is a different behavior in other distributions like Debian or Ubuntu, which I don’t want to use. So may be the assumption of Teo is the right one and nobody noticed it until now. I don’t know!

May be there is somebody using the same Printer with Manjaro, so let me please know whether it prints in best quality settings on your computer.

THX

inxi:

System:
  Kernel: 6.14.6-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.1.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.14-x86_64
    root=UUID=1bfd47a6-e850-4525-84d1-31e79ae3283d rw rootflags=subvol=@
    quiet splash apparmor=1 security=apparmor udev.log_priority=3
  Desktop: GNOME v: 48.1 tk: GTK v: 3.24.49 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 48.0 Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Desktop Mobo: Micro-Star model: X670E GAMING PLUS WIFI (MS-7E16)
    v: 1.0 serial: <superuser required> uuid: <superuser required> UEFI: American
    Megatrends LLC. v: 1.A0 date: 03/17/2025
Battery:
  Message: No system battery data found. Is one present?
Memory:
  System RAM: total: 64 GiB available: 62.39 GiB used: 4.3 GiB (6.9%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 128 GiB slots: 4 modules: 4 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: DIMMA1 type: DDR5 detail: synchronous unbuffered (unregistered)
    size: 16 GiB speed: 6000 MT/s volts: note: check curr: 1 min: 1 max: 1
    width (bits): data: 64 total: 64 manufacturer: Kingston
    part-no: KF560C30-16 serial: <filter>
  Device-2: DIMMA2 type: DDR5 detail: synchronous unbuffered (unregistered)
    size: 16 GiB speed: 6000 MT/s volts: note: check curr: 1 min: 1 max: 1
    width (bits): data: 64 total: 64 manufacturer: Kingston
    part-no: KF560C30-16 serial: <filter>
  Device-3: DIMMB1 type: DDR5 detail: synchronous unbuffered (unregistered)
    size: 16 GiB speed: 6000 MT/s volts: note: check curr: 1 min: 1 max: 1
    width (bits): data: 64 total: 64 manufacturer: Kingston
    part-no: KF560C30-16 serial: <filter>
  Device-4: DIMMB2 type: DDR5 detail: synchronous unbuffered (unregistered)
    size: 16 GiB speed: 6000 MT/s volts: note: check curr: 1 min: 1 max: 1
    width (bits): data: 64 total: 64 manufacturer: Kingston
    part-no: KF560C30-16 serial: <filter>
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 9 7900 bits: 64 type: MT MCP arch: Zen 4 gen: 4
    level: v4 note: check built: 2022+ process: TSMC n5 (5nm) family: 0x19 (25)
    model-id: 0x61 (97) stepping: 2 microcode: 0xA60120C
  Topology: cpus: 1x dies: 2 clusters: 2x1 cores: 12 threads: 24 tpc: 2
    smt: enabled cache: L1: 768 KiB desc: d-12x32 KiB; i-12x32 KiB L2: 12 MiB
    desc: 12x1024 KiB L3: 64 MiB desc: 2x32 MiB
  Speed (MHz): avg: 4422 min/max: 545/5485 boost: enabled scaling:
    driver: amd-pstate-epp governor: performance cores: 1: 4422 2: 4422 3: 4422
    4: 4422 5: 4422 6: 4422 7: 4422 8: 4422 9: 4422 10: 4422 11: 4422 12: 4422
    13: 4422 14: 4422 15: 4422 16: 4422 17: 4422 18: 4422 19: 4422 20: 4422
    21: 4422 22: 4422 23: 4422 24: 4422 bogomips: 177599
  Flags: 3dnowprefetch abm adx aes amd_lbr_pmc_freeze amd_lbr_v2 aperfmperf
    apic arat avic avx avx2 avx512_bf16 avx512_bitalg avx512_vbmi2
    avx512_vnni avx512_vpopcntdq avx512bw avx512cd avx512dq avx512f
    avx512ifma avx512vbmi avx512vl bmi1 bmi2 bpext cat_l3 cdp_l3 clflush
    clflushopt clwb clzero cmov cmp_legacy constant_tsc cpb cppc cpuid cqm
    cqm_llc cqm_mbm_local cqm_mbm_total cqm_occup_llc cr8_legacy cx16 cx8 de
    decodeassists erms extapic extd_apicid f16c flush_l1d flushbyasid fma fpu
    fsgsbase fsrm fxsr fxsr_opt gfni ht hw_pstate ibpb ibrs ibrs_enhanced ibs
    invpcid irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor
    movbe msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx ospke osvw
    overflow_recov pae pat pausefilter pclmulqdq pdpe1gb perfctr_core
    perfctr_llc perfctr_nb perfmon_v2 pfthreshold pge pku pni popcnt pse
    pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
    skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp
    succor svm svm_lock syscall tce topoext tsc tsc_scale umip user_shstk
    v_spec_ctrl vaes vgif vmcb_clean vme vmmcall vnmi vpclmulqdq wbnoinvd wdt
    x2avic xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves xtopology
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: ghostwrite status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; STIBP: always-on; PBRSB-eIBRS: Not affected; BHI: Not
    affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Advanced Micro Devices [AMD/ATI] Navi 32 [Radeon RX 7700 XT /
    7800 XT] vendor: Gigabyte driver: amdgpu v: kernel arch: RDNA-3
    code: Navi-3x process: TSMC n5 (5nm) built: 2022+ pcie: gen: 4
    speed: 16 GT/s lanes: 16 ports: active: DP-1,DP-2,HDMI-A-2
    empty: HDMI-A-1,Writeback-1 bus-ID: 03:00.0 chip-ID: 1002:747e
    class-ID: 0300
  Device-2: Logitech C920 PRO HD Webcam driver: snd-usb-audio,uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 7-1.1.2:5
    chip-ID: 046d:08e5 class-ID: 0102 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.16 with: Xwayland v: 24.1.6
    compositor: gnome-shell driver: gpu: amdgpu display-ID: 0
  Monitor-1: DP-1 model: Samsung U32J59x serial: <filter> built: 2020
    res: 3840x2160 dpi: 140 gamma: 1.2 chroma: red: x: 0.686 y: 0.310 green:
    x: 0.259 y: 0.686 blue: x: 0.149 y: 0.059 white: x: 0.314 y: 0.329
    size: 697x392mm (27.44x15.43") diag: 800mm (31.5") ratio: 16:9
    modes: 3840x2160, 2560x1440, 1920x1200, 1920x1080, 1600x1200, 1680x1050,
    1600x900, 1280x1024, 1440x900, 1280x800, 1152x864, 1280x720, 1024x768,
    832x624, 800x600, 640x480, 720x400
  EDID-Warnings: 1: parse_edid: unhandled CEA mode 95
  Monitor-2: DP-2 model: HP E232 serial: <filter> built: 2015 res: 1920x1080
    dpi: 96 gamma: 1.2 chroma: red: x: 0.655 y: 0.337 green: x: 0.322 y: 0.608
    blue: x: 0.149 y: 0.059 white: x: 0.314 y: 0.329
    size: 509x286mm (20.04x11.26") diag: 584mm (23") ratio: 16:9
    modes: 1920x1080, 1680x1050, 1600x900, 1280x1024, 1440x900, 1280x800,
    1280x720, 1024x768, 800x600, 640x480
  Monitor-3: HDMI-A-2 model: HP E232 serial: <filter> built: 2017
    res: 1920x1080 dpi: 96 gamma: 1.2 chroma: red: x: 0.651 y: 0.333 green:
    x: 0.318 y: 0.612 blue: x: 0.153 y: 0.067 white: x: 0.314 y: 0.329
    size: 509x286mm (20.04x11.26") diag: 584mm (23") ratio: 16:9
    modes: 1920x1080, 1680x1050, 1600x900, 1280x1024, 1440x900, 1280x800,
    1280x720, 1024x768, 800x600, 720x576, 720x480, 640x480
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi
    wayland: drv: radeonsi x11: drv: radeonsi
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.0.5-arch1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 7700 XT (radeonsi
    navi32 LLVM 19.1.7 DRM 3.61 6.14.6-2-MANJARO) device-ID: 1002:747e
    memory: 11.72 GiB unified: no display-ID: :0.0
  API: Vulkan v: 1.4.313 layers: N/A device: 0 type: discrete-gpu name: AMD
    Radeon RX 7700 XT (RADV NAVI32) driver: mesa radv v: 25.0.5-arch1.1
    device-ID: 1002:747e surfaces: N/A
  Info: Tools: api: eglinfo, glxinfo, vulkaninfo gpu: corectrl x11: xprop
Audio:
  Device-1: Advanced Micro Devices [AMD/ATI] Navi 31 HDMI/DP Audio
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 03:00.1 chip-ID: 1002:ab30 class-ID: 0403
  Device-2: Advanced Micro Devices [AMD] Family 17h/19h/1ah HD Audio
    vendor: Micro-Star MSI driver: snd_hda_intel v: kernel pcie: gen: 4
    speed: 16 GT/s lanes: 16 bus-ID: 18:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Device-3: Logitech G635 Gaming Headset
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 5-2.1.2:5 chip-ID: 046d:0a89 class-ID: 0300
    serial: <filter>
  Device-4: Logitech C920 PRO HD Webcam driver: snd-usb-audio,uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 7-1.1.2:5
    chip-ID: 046d:08e5 class-ID: 0102 serial: <filter>
  API: ALSA v: k6.14.6-2-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.4.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8125 2.5GbE vendor: Micro-Star MSI driver: r8169
    v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: e000 bus-ID: 10:00.0
    chip-ID: 10ec:8125 class-ID: 0200
  IF: enp16s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
    driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1
    bus-ID: 11:00.0 chip-ID: 14c3:0616 class-ID: 0280
  IF: wlp17s0 state: down mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-6:4 chip-ID: 0e8d:0616
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 3.64 TiB used: 789.49 GiB (21.2%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 990 PRO 4TB
    size: 3.64 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 4B2QJXD7 temp: 47.9 C
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 3.64 TiB size: 3.64 TiB (100.00%) used: 789.48 GiB (21.2%)
    fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
    uuid: 1bfd47a6-e850-4525-84d1-31e79ae3283d
  ID-2: /boot/efi raw-size: 500 MiB size: 499 MiB (99.80%)
    used: 616 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: F1C3-CAB8
  ID-3: /home raw-size: 3.64 TiB size: 3.64 TiB (100.00%)
    used: 789.48 GiB (21.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 1bfd47a6-e850-4525-84d1-31e79ae3283d
  ID-4: /swap raw-size: 3.64 TiB size: 3.64 TiB (100.00%)
    used: 789.48 GiB (21.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 1bfd47a6-e850-4525-84d1-31e79ae3283d
  ID-5: /var/cache raw-size: 3.64 TiB size: 3.64 TiB (100.00%)
    used: 789.48 GiB (21.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 1bfd47a6-e850-4525-84d1-31e79ae3283d
  ID-6: /var/log raw-size: 3.64 TiB size: 3.64 TiB (100.00%)
    used: 789.48 GiB (21.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 1bfd47a6-e850-4525-84d1-31e79ae3283d
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) priority: -2
    file: /swap/swapfile
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-7:2 info: Micro Star MYSTIC LIGHT type: HID
    driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 0db0:0076 class-ID: 0300
    serial: <filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 6 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-4:2 info: CHERRY MX 3.1 RGB Keyboard type: keyboard,mouse
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 046a:01d7 class-ID: 0301
  Device-2: 3-5:3 info: CHERRY MC 3.1 type: mouse driver: hid-generic,usbhid
    interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 500mA chip-ID: 046a:01a5 class-ID: 0301
  Device-3: 3-6:4 info: MediaTek Wireless_Device type: bluetooth
    driver: btusb interfaces: 3 rev: 2.1 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 100mA chip-ID: 0e8d:0616 class-ID: e001 serial: <filter>
  Hub-4: 4-0:1 info: super-speed hub ports: 5 rev: 3.1
    speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-5: 5-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-6: 5-2:2 info: Genesys Logic Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0610 class-ID: 0900
  Hub-7: 5-2.1:3 info: Genesys Logic Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0610 class-ID: 0900
  Device-1: 5-2.1.1:4 info: Canon CanoScan LiDE 110 type: <vendor specific>
    driver: N/A interfaces: 1 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 04a9:1909 class-ID: ff00
  Device-2: 5-2.1.2:5 info: Logitech G635 Gaming Headset type: audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 500mA
    chip-ID: 046d:0a89 class-ID: 0300 serial: <filter>
  Hub-8: 6-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-9: 6-2:2 info: Genesys Logic Hub ports: 4 rev: 3.2
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 05e3:0626
    class-ID: 0900
  Hub-10: 6-2.1:3 info: Genesys Logic Hub ports: 4 rev: 3.2
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 05e3:0626
    class-ID: 0900
  Hub-11: 7-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-12: 7-1:2 info: Realtek RTS5411 Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 0bda:5411
    class-ID: 0900
  Hub-13: 7-1.1:3 info: Realtek RTS5411 Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 0bda:5411
    class-ID: 0900
  Device-1: 7-1.1.1:4 info: Alcor Micro Multimedia Card Reader
    type: mass storage driver: usb-storage interfaces: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 250mA
    chip-ID: 058f:6361 class-ID: 0806 serial: <filter>
  Device-2: 7-1.1.2:5 info: Logitech C920 PRO HD Webcam type: video,audio
    driver: snd-usb-audio,uvcvideo interfaces: 5 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
    chip-ID: 046d:08e5 class-ID: 0102 serial: <filter>
  Hub-14: 8-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-15: 8-1:2 info: Realtek Hub ports: 4 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 0bda:0411
    class-ID: 0900
  Hub-16: 8-1.1:3 info: Realtek Hub ports: 4 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 0bda:0411
    class-ID: 0900
  Hub-17: 9-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-18: 10-0:1 info: Linux Foundation 3.0 root hub ports: N/A rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 48.8 C mobo: 42.2 C gpu: amdgpu temp: 58.0 C
    mem: 74.0 C
  Fan Speeds (rpm): N/A gpu: amdgpu fan: 0
Repos:
  Packages: 1315 pm: pacman pkgs: 1289 libs: 346 tools: gnome-software,pamac
    pm: flatpak pkgs: 26
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://manjaro.mirrors.lavatech.top/stable/$repo/$arch
    2: https://mirror.easyname.at/manjaro/stable/$repo/$arch
    3: https://mirror.ibakerserver.pt/manjaro/stable/$repo/$arch
    4: https://ftp.gwdg.de/pub/linux/manjaro/stable/$repo/$arch
    5: https://ftpmirror1.infania.net/mirror/manjaro/stable/$repo/$arch
    6: https://forksystems.mm.fcix.net/manjaro/stable/$repo/$arch
    7: https://ridgewireless.mm.fcix.net/manjaro/stable/$repo/$arch
    8: http://ftp.tsukuba.wide.ad.jp/Linux/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 501
  1: cpu: 18.3% command: kgx pid: 21968 mem: 192.9 MiB (0.3%)
  2: cpu: 8.8% command: firefox pid: 3228 mem: 905.8 MiB (1.4%)
  3: cpu: 3.9% command: gnome-shell pid: 2011 mem: 445.6 MiB (0.6%)
  4: cpu: 3.9% command: firefox pid: 3349 mem: 218.6 MiB (0.3%)
  5: cpu: 3.3% command: firefox pid: 3568 mem: 296.0 MiB (0.4%)
  Memory top: 5 of 501
  1: mem: 905.8 MiB (1.4%) command: firefox pid: 3228 cpu: 8.8%
  2: mem: 708.2 MiB (1.1%) command: thunderbird pid: 2920 cpu: 1.6%
  3: mem: 445.6 MiB (0.6%) command: gnome-shell pid: 2011 cpu: 3.9%
  4: mem: 314.9 MiB (0.4%) command: firefox pid: 20703 cpu: 1.4%
  5: mem: 296.0 MiB (0.4%) command: firefox pid: 3568 cpu: 3.3%
Info:
  Processes: 501 Power: uptime: 4h 26m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 24.94 GiB services: gsd-power,
    power-profiles-daemon, upowerd Init: systemd v: 257 default: graphical
    tool: systemctl
  Compilers: N/A Shell: Zsh v: 5.9 running-in: kgx inxi: 3.3.38

Mod note:- Please always enclose code or pasted command output within a scrollable preformatted text box to conform to forum guidelines for presentation.
A link to the necessary instructions has been previously given.

This has been corrected for you this one time only – in future you are expected to manage this yourself. Regards.

9

Just musing rather than much else…

Have you tried printing with different applications?

If your testing has only been limited to one application, maybe the issue remains only with that application. I realise this is reaching, but I dare say anything is worth consideration at this point.

Regards.

10

Interesting consideration, but so far I tried the Documentviewer, Libre Office and Only Office. This leads me to do some further tests with quiet remarkable results.
I opened a pdf file with the GNOME Documentviewer. This Doc has four pages and I tried to print it in “Presentation Quality” and using both sides of the page. The printer then moves the printheads only. That was all, no printout and no error message. Than I tried the same with the same file but previously converted into a PS-file with “pdf2ps”. After that it was possible to print the Doc (PS-format) out of the Documentviewer in “Presentation Quality” but then there is no double sided print out. Interesting! :expressionless: