Steam crashes mid games

Support Gaming
1

Hi, I was running with no problems steam-manjaro until last week, since then, games (native or proton) stop working because steam crashes 5-10 mins into the game. I have to xkill the game and start steam again.

I’d tried reinstalling steam-manjaro after deleting steam folders, but the issue persists.

The console says

RunCommand: failed to run command: gpu-trace --get-tracing-status

RunCommand: failed to run command: gpu-trace --get-tracing-status
src/steamUI/Main.cpp (404) : Assertion Failed: Fatal Error: RunCommand: failed to run command: gpu-trace --get-tracing-status

src/steamUI/Main.cpp (404) : Assertion Failed: Fatal Error: RunCommand: failed to run command: gpu-trace --get-tracing-status

Installing breakpad exception handler for appid(steam)/version(1628114775)
ExceptionHandler::GenerateDump sys_pipe failed:Too many open files
ExceptionHandler::SendContinueSignalToChild sys_write failed:ExceptionHandler::WaitForContinueSignal sys_read failed:Bad file descriptor
Bad file descriptor


System:    Kernel: 5.13.8-xanmod1-1 x86_64 bits: 64 compiler: gcc v: 11.1.0 
           parameters: BOOT_IMAGE=/boot/vmlinuz-linux-xanmod root=UUID=2c09ba59-0d12-40ba-941e-0eaa4f0c8e9c rw quiet 
           apparmor=1 security=apparmor udev.log_priority=3 
           Desktop: KDE Plasma 5.22.4 tk: Qt 5.15.2 info: plank wm: kwin_x11 vt: 1 dm: SDDM Distro: Manjaro Linux 
           base: Arch Linux 
Machine:   Type: Desktop System: Gigabyte product: Z390 AORUS ULTRA v: N/A serial: <filter> 
           Mobo: Gigabyte model: Z390 AORUS ULTRA-CF v: x.x serial: <filter> UEFI: American Megatrends v: F10h 
           date: 01/19/2021 
Battery:   ID-1: hidpp_battery_0 charge: N/A condition: N/A volts: 4.0 min: N/A model: Logitech G Pro Wireless Gaming Mouse 
           type: N/A serial: <filter> status: Discharging 
CPU:       Info: 8-Core model: Intel Core i9-9900K bits: 64 type: MT MCP arch: Kaby Lake note: check family: 6 
           model-id: 9E (158) stepping: C (12) microcode: EA cache: L2: 16 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 115200 
           Speed: 4700 MHz min/max: 800/5000 MHz Core speeds (MHz): 1: 4700 2: 4704 3: 4433 4: 4624 5: 4701 6: 4700 7: 4797 
           8: 4793 9: 4781 10: 4800 11: 4524 12: 4782 13: 4792 14: 4704 15: 4700 16: 4633 
           Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
           Type: l1tf status: Not affected 
           Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
           Type: meltdown status: Not affected 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling 
           Type: srbds mitigation: Microcode 
           Type: tsx_async_abort mitigation: Clear CPU buffers; SMT vulnerable 
Graphics:  Device-1: Intel CoffeeLake-S GT2 [UHD Graphics 630] vendor: Gigabyte driver: i915 v: kernel bus-ID: 00:02.0 
           chip-ID: 8086:3e98 class-ID: 0380 
           Device-2: NVIDIA TU102 [GeForce RTX 2080 Ti Rev. A] vendor: ZOTAC driver: nvidia v: 470.57.02 
           alternate: nvidiafb,nouveau,nvidia_drm bus-ID: 01:00.0 chip-ID: 10de:1e07 class-ID: 0300 
           Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: loaded: nvidia display-ID: :0 screens: 1 
           Screen-1: 0 s-res: 5120x2880 s-dpi: 80 s-size: 1624x914mm (63.9x36.0") s-diag: 1864mm (73.4") 
           Monitor-1: DP-2 res: 5120x1440 hz: 120 dpi: 130048 size: 1x1mm (0.0x0.0") diag: 1mm (0.1") 
           Monitor-2: DP-4 res: 3440x1440 dpi: 109 size: 800x330mm (31.5x13.0") diag: 865mm (34.1") 
           OpenGL: renderer: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 470.57.02 direct render: Yes 
Audio:     Device-1: Intel Cannon Lake PCH cAVS vendor: Gigabyte driver: snd_hda_intel v: kernel 
           alternate: snd_sof_pci_intel_cnl bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403 
           Device-2: NVIDIA TU102 High Definition Audio vendor: ZOTAC driver: snd_hda_intel v: kernel bus-ID: 01:00.1 
           chip-ID: 10de:10f7 class-ID: 0403 
           Device-3: C-Media CMI8788 [Oxygen HD Audio] vendor: ASUSTeK Virtuoso 100 driver: snd_virtuoso v: kernel 
           bus-ID: 05:04.0 chip-ID: 13f6:8788 class-ID: 0401 
           Device-4: Blue Microphones Yeti Stereo Microphone type: USB driver: hid-generic,snd-usb-audio,usbhid 
           bus-ID: 1-11.1:5 chip-ID: b58e:9e84 class-ID: 0300 serial: <filter> 
           Sound Server-1: ALSA v: k5.13.8-xanmod1-1 running: yes 
           Sound Server-2: JACK v: 1.9.19 running: no 
           Sound Server-3: PulseAudio v: 15.0 running: yes 
           Sound Server-4: PipeWire v: 0.3.33 running: yes 
Network:   Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel port: 5000 bus-ID: 00:14.3 chip-ID: 8086:a370 
           class-ID: 0280 
           IF: wlo1 state: up mac: <filter> 
           Device-2: Intel Ethernet I219-V vendor: Gigabyte driver: e1000e v: kernel port: efa0 bus-ID: 00:1f.6 
           chip-ID: 8086:15bc class-ID: 0200 
           IF: eno2 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Bluetooth: Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB driver: btusb v: 0.8 bus-ID: 1-14:8 
           chip-ID: 8087:0aaa class-ID: e001 
           Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends 
Drives:    Local Storage: total: 6.77 TiB used: 4.87 TiB (71.9%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Corsair model: Force MP510 size: 894.25 GiB block-size: physical: 512 B 
           logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: ECFM12.1 temp: 43.9 C scheme: GPT 
           ID-2: /dev/nvme1n1 maj-min: 259:1 vendor: Crucial model: CT1000P1SSD8 size: 931.51 GiB block-size: physical: 512 B 
           logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: P3CR013 temp: 43.9 C scheme: GPT 
           ID-3: /dev/sda maj-min: 8:0 vendor: SanDisk model: SSD PLUS 480GB size: 447.13 GiB block-size: physical: 512 B 
           logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 00RL scheme: GPT 
           ID-4: /dev/sdb maj-min: 8:16 vendor: Western Digital model: WD20EARX-00PASB0 size: 1.82 TiB block-size: 
           physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: N/A serial: <filter> rev: AB51 scheme: MBR 
           ID-5: /dev/sdc maj-min: 8:32 vendor: Toshiba model: DT01ACA300 size: 2.73 TiB block-size: physical: 4096 B 
           logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: ABB0 scheme: GPT 
Partition: ID-1: / raw-size: 893.96 GiB size: 878.92 GiB (98.32%) used: 758.87 GiB (86.3%) fs: ext4 dev: /dev/nvme0n1p2 
           maj-min: 259:5 
           ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 324 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 
           maj-min: 259:4 
Swap:      Alert: No swap data was found. 
Sensors:   System Temperatures: cpu: 53.0 C mobo: N/A gpu: nvidia temp: 45 C 
           Fan Speeds (RPM): cpu: 0 fan-2: 1699 fan-3: 1680 fan-4: 1769 gpu: nvidia fan: 51% 
           Power: 12v: N/A 5v: N/A 3.3v: 1.68 vbat: 1.62 
Info:      Processes: 399 Uptime: 3h 12m wakeups: 11 Memory: 31.22 GiB used: 7.53 GiB (24.1%) Init: systemd v: 249 
           tool: systemctl Compilers: gcc: 11.1.0 Packages: 1702 pacman: 1692 lib: 500 flatpak: 0 snap: 10 Shell: Bash 
           v: 5.1.8 running-in: konsole inxi: 3.3.06
2

That’s not a standard Manjaro kernel: have you tried a Manjaro LTS kernel already (5.10 and 5.4 would be high on my list)

:crossed_fingers:

4

I tried both of them, I usually work with xanmod for better performance, but I tried safer options before posting.

I found this as well maybe it’s related???

https://githubmemory.com/repo/ValveSoftware/steam-for-linux/issues/7851

8

I tried downgrading steam-manjaro and still the same issue with other games-kernels, I’m lost here.

9
  1. What are the versions of the following you’re currently on?
    • kernel
    • steam
    • gpu-trace
  2. Have you tried creating a new user already (E.G. pungentstentch2), logging in there and see if it happens there as well?

:thinking:

10

Hi, thanks for answering and sorry for the delay, busy days. I am only working now to test it on 5.10, still same issue even with a clean new user.

11

and try again…

:crossed_fingers:

12 
pamac install gpu-trace
Warning: gpu-trace is only available from AUR
Preparing...
Cloning gpu-trace build files...
Checking gpu-trace dependencies...
Warning: gpu-trace-2.5-2 is up to date -- skipping
Nothing to do.
Transaction successfully finished.

I tested after this with Doom Eternal,Left 4 Dead(native) and WH40k Inquisitor: Martyr. Steam crashed after a while, same error as first post.

13

Have you already:

  • Right click on Game in your Steam Library
    • Properties
    • Local Files
    • Verify Integrity of Game Files
  • Contacted Steam Support?

(Sorry but I can’t help you any further than that)

:sob:

14

I tried Hades and the error this time is different…

Installing breakpad exception handler for appid(steam)/version(1628551241)
Installing breakpad exception handler for appid(steam)/version(1628551241)
Installing breakpad exception handler for appid(steam)/version(1628551241)
***** OUT OF MEMORY! attempted allocation size: 402653184 ****
src/tier0/memstd.cpp (2489) : Fatal Assertion Failed: OUT OF MEMORY
src/tier0/memstd.cpp (2489) : Fatal Assertion Failed: OUT OF MEMORY
src/tier0/memstd.cpp (2489) : Fatal assert; application exiting
src/tier0/memstd.cpp (2489) : Fatal assert; application exiting
Installing breakpad exception handler for appid(steam)/version(1628551241)
assert_20210811115700_2375.dmp[41100]: Uploading dump (out-of-process)
/tmp/dumps/assert_20210811115700_2375.dmp
_ExitOnFatalAssert
15

Please read this and adapt and if that doesn’t help, Contact Steam Support…

:sob:

16

Thank you for your help. I won’t be putting up some swap, with 32 GB RAM I think I suffice, anyway I’ll keep trying to see how to fix this. Meanwhile no steam games for me :frowning:

17

Please read the wiki article again, especially this bit:

Do I Need Swap

That is a question that cannot be answered without having a look at your configuration and even with plenty of available memory, it is often used as a safety net or even sometimes due to specific application requirements so have a look at the following non-exhaustive list:

  • If you use hibernation: yes, you need swap!
  • If you have services that are not always active, but are still running all the time: yes, you need swap!
  • If you have an application that allocates virtual memory directly for temporary storage instead of RAM: yes, you need swap!
  • If you have an application that has a memory leak: yes, you need swap!
  • If you have a server with 1TB of RAM that you’re using as a desktop without applications allocating virtual memory or having memory leaks: No, you don’t need swap!

:man_shrugging:

1 Like
18

I heard there is a memory leak issue with nvidia 470.57.02 driver (I hope they fix it in version 470.63.01). Although you’ve said that it also affects an old left4dead game, but still having swap is a must. You can watch your memory usage while playing to make sure that’s the case.

PS: I’m using nvidia card and nvidia 470.57 too, but I don’t have any memory leak problem tho.

19

Hi, Installed some swapon with a swapfile. Issue appears solved on some games

swapon
NAME      TYPE SIZE USED PRIO
/swapfile file   6G   0B   -2

Still persists on others, like Drake Hollow or Doom Eternal, where the error is the same as the start of the thread

RunCommand: failed to run command: gpu-trace --get-tracing-status
20

gpu-trace only gets called if something else is wrong… It’s a symptom, (runny nose) not the disease (cold), so what other info can you share?

:thinking:

21

The only thing I have left is steam crash dumps, but I don’t know how to read them. Also, swap wasn’t a workaround, all games make steam crash, only it takes more time (about an hour more or less now), :man_shrugging:

22

You never replied to this:

And that’s my last idea as I don’t even use Steam, so if that:

  • doesn’t solve your problem, open a support case with Steam and send them their own crashlogs.
  • does solve your problem, I might have a workaround for you.

:crossed_fingers:

23

Yes I tried that, I answered in post 5, no luck with new user, already sent a steam ticket, hope it can clear things up.

Thanks for your help.

1 Like
24

My apologies: didn’t remember that. Too many concurrent issues I’m trying to solve too late at night…

:zzz: :bed: :first_quarter_moon_with_face: