Speakers not working on HP omen DH0137tx

I think speakers are not detected on my laptop on manjaro as it shows no input output devices for speaker. Can someone please help me to fix it.

please post the output of the inxi command described below

:+1: Welcome to Manjaro! :+1:

none of us is a visionary. for this reason some fundamental information are needed to get an impression to the soft- and hardware related
problem you have. A clear explanation of the problem is helpful. this means that you describe the problem but do not guess.
this results very often that the problem is pointed to something that isn’t the relevant issue, the so known xy-problem (https://xyproblem.info/).

some basic checks that you should care for in advance regardeless the problem:

  1. Check your BIOS

    • secure boot should be disabled
    • the boot order must be set properly
      more infos:
      BIOS and UEFI - Manjaro
    • check your manufacturer for the latest Bios-Update avaiable and install it
      the date and version of your installed bios can be found with inxi -M
  2. Please read this:
    [HowTo] Provide System Information
    and press the three dots … below your post and press the :pencil2: to give us more information so we can see what’s really going on.
    Now we know the symptom of the disease, but we need some more probing to know where the origin lies… :grin:

  3. An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information for us to be able to help you. (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
    Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text. (use the option “preformatted text”)
    3.) Do you use a Dual-Boot or Multi-Boot System (Yes/No)? If so, which other Operating-Systems are installed ?
    4.) Do you have a manual (printed or digital) of your Mainboard and additional Hardware, they are useful.

:+1:

System:
  Kernel: 6.5.1-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
    root=UUID=104b5b81-c4af-4a4b-be64-e02119734a91 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.7 tk: Qt v: 5.15.10 wm: kwin_x11 vt: 2 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: HP product: OMEN by HP Laptop 15-dh0xxx v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 8600 v: 44.48 serial: <superuser required> UEFI: AMI
    v: F.50 date: 07/26/2023
Battery:
  ID-1: BAT1 charge: 4.6 Wh (100.0%) condition: 4.6/69.0 Wh (6.6%) volts: 12.8
    min: 11.6 model: COMPAL PABAS0241231 type: Li-ion serial: <filter>
    status: full
Memory:
  System RAM: total: 16 GiB note: est. available: 15.49 GiB
    used: 2.26 GiB (14.6%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-9750H bits: 64 type: MT MCP arch: Coffee Lake
    gen: core 9 level: v3 note: check built: 2018 process: Intel 14nm family: 6
    model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xF4
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB
    L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 904 high: 955 min/max: 800/4500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 900 2: 900 3: 900 4: 900
    5: 900 6: 900 7: 900 8: 900 9: 900 10: 900 11: 955 12: 900 bogomips: 62431
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp
    rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling mitigation: Microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, STIBP: conditional,
    RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA TU106M [GeForce RTX 2060 Mobile] vendor: Hewlett-Packard
    driver: nvidia v: 535.104.05 alternate: nouveau non-free: 535.xx+
    status: current (as of 2023-08) arch: Turing code: TUxxx
    process: TSMC 12nm FF built: 2018-22 pcie: gen: 2 speed: 5 GT/s lanes: 16
    link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.0 chip-ID: 10de:1f11
    class-ID: 0300
  Device-2: Chicony HP Wide Vision HD Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5:2 chip-ID: 04f2:b627
    class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
    loaded: nvidia gpu: nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 143 s-size: 341x191mm (13.43x7.52")
    s-diag: 391mm (15.39") monitors: <missing: xrandr>
  Monitor-1: Unknown-1 size-res: N/A modes: 1920x1080
  API: OpenGL v: 4.5 Mesa 23.1.6-3 renderer: llvmpipe (LLVM 16.0.6 256 bits)
    direct-render: Yes
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Hewlett-Packard
    driver: sof-audio-pci-intel-cnl alternate: snd_hda_intel, snd_soc_skl,
    snd_sof_pci_intel_cnl bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0401
  Device-2: NVIDIA TU106 High Definition Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 16
    link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.1 chip-ID: 10de:10f9
    class-ID: 0403
  API: ALSA v: k6.5.1-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.79 status: off with: pipewire-media-session
    status: active tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: 3000 bus-ID: 3c:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp60s0 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) driver: btusb v: 0.8
    type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-14:3
    chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
    v: 3.0 port: 5020 bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
  Local Storage: total: 1.38 TiB used: 221.23 GiB (15.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZVLB512HAJQ-000H1
    size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: EXA73H1Q temp: 37.9 C
    scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM049-2GH172
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 7200 serial: <filter> fw-rev: RPM2 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 238.08 GiB size: 233.28 GiB (97.99%) used: 8.82 GiB (3.8%)
    fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5 label: N/A
    uuid: 104b5b81-c4af-4a4b-be64-e02119734a91
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
    used: 68.6 MiB (71.5%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: 463B-328D
  ID-3: /run/media/sujeet/64E03C2FE03C09B6 raw-size: 238.08 GiB
    size: 238.08 GiB (100.00%) used: 183.23 GiB (77.0%) fs: ntfs
    dev: /dev/nvme0n1p3 maj-min: 259:3 label: N/A uuid: 64E03C2FE03C09B6
  ID-4: /run/media/sujeet/Games raw-size: 500 GiB size: 500 GiB (100.00%)
    used: 29.11 GiB (5.8%) fs: ntfs dev: /dev/sda3 maj-min: 8:3 label: Games
    uuid: 76AA1B8AAA1B4651
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-2: /dev/nvme0n1p4 maj-min: 259:4 size: 682 MiB fs: ntfs label: N/A
    uuid: 36B44759B4471AAF
  ID-3: /dev/sda1 maj-min: 8:1 size: 231.51 GiB fs: ntfs
    label: Movies and Songs uuid: 0E3A4F163A4EF9EB
  ID-4: /dev/sda2 maj-min: 8:2 size: 51.27 GiB fs: ntfs label: Softwares
    uuid: 9E3A35DD3A35B2DF
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-5:2 info: Chicony HP Wide Vision HD Camera type: video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 04f2:b627 class-ID: 0e02
  Device-2: 1-14:3 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP)
    type: bluetooth driver: btusb interfaces: 2 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 8087:0aaa class-ID: e001
  Hub-2: 2-0:1 info: super-speed hub ports: 8 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-4: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-5: 5-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-6: 6-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 52.0 C pch: 59.0 C mobo: N/A
  Fan Speeds (rpm): cpu: 0 fan-2: 0
Info:
  Processes: 268 Uptime: 6m wakeups: 25119 Init: systemd v: 253
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: pm: pacman pkgs: 1127 libs: 330 tools: pamac pm: flatpak pkgs: 0
  Shell: Zsh v: 5.9 default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.29

Yes,it’s a dual boot with windows 11. No I don’t have any printed manual for mainboard.

a common problem is the “fast boot” option of windows11. this causes that several hardware-components cannot properly be detected by other operating systems. the first thing you should check is to boot into win11 and disable the fastboot option.

After that should I sent the output again?

no need for that.

I disabled the fast boot still speakers are not detected.

but it’s one possible failure less.

question: if you plug in a headphone. is the headphone detected and working ?

if I plug in 3.5mm jack then it doesn’t work, but with usb headset and bluetooth headset it’s working fine.

usb-headset and bluetooth are connections that do not rely on the speaker/headphone-jack.

question: have you ever edited the grub-file and updated grub ? we could test something.

No, it’s fresh install

okay, please check something else first. boot into the live-iso of manjaro and test if the audio works in the live-iso.
if so open a terminal and run the following command

inxi --admin --verbosity=7 --filter --no-host --width > /tmp/inxi_man.txt

use a usb-stick and copy the file /tmp/inxi_man.txt to store it.
if succesful we can check if there are different audio-settings between live-manjaro and the installed system.

on live-ios also it didn’t work

but it works on windows 11 ?

No, there also it doesn’t work. I tried installing driver but it gives BSOD but after restart it works for 1-2 hours and then stops working. So I thought let’s use manjaro and check if it works there. 1 year back also I had audio issue on manjaro and I used to do below things and it’s start working.

sudo nano /etc/modprobe.d/audiofix.conf

options snd-hda-intel dmic_detect=0
options snd-hda-intel model=laptop-amic enable=yes

save and reboot

But with this also it doesn’t work. Are my speakers dead ? );

well at least i would check the hardware first. i would suggest that they should run at least with windows 11 but they don’t. that could be a lot, a loosen connection or something else.

Could be hardware issue but one thing I don’t understand why it’s works after getting bsod or fresh windows 11 install

where is it working ? you write that even then it does stop working after 1-2 hours. This is not working !
and btw. you should have given this information right from the beginning that it had been just hardware testing of a propably and obviously broken hardware. so it was just wasted time.

Sorry I didn’t provided that info before. I’m just curious if it is a hardware issue so how it’s work for 1-2 hours and then stops

Should I do this by reinstalling windows 11 and once the audio is working I will live boot into manjaro and there also audio should work and then we can get the temp file and compare OR it’s confirmed it’s hardware issue only?