Hi
This is a new laptop for me - fresh install of Manjaro.
I have no sound through the laptop, but when I plug in a headset, sound comes out.
Here is the output of sudo alsa-info.sh --upload. It tells me that no soundcard is found?
Thank you so much for your help.
!!################################
!!ALSA Information Script v 0.5.3
!!################################
!!Script ran on: Fri Apr 19 19:26:57 UTC 2024
!!Linux Distribution
!!------------------
ID_LIKE=arch
!!DMI Information
!!---------------
Manufacturer: Dell Inc.
Product Name: XPS 9320
Product Version:
Firmware Version: 2.8.0
System SKU: 0C10
Board Vendor: Dell Inc.
Board Name: 0YGDFG
!!ACPI Device Status Information
!!---------------
/sys/bus/acpi/devices/ACPI0003:00/status 15
/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/ACPI000E:00/status 15
/sys/bus/acpi/devices/DLLK0C10:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT3472:01/status 15
/sys/bus/acpi/devices/INT3472:06/status 15
/sys/bus/acpi/devices/INTC1055:00/status 15
/sys/bus/acpi/devices/INTC1078:00/status 15
/sys/bus/acpi/devices/INTC109C:00/status 15
/sys/bus/acpi/devices/INTC10A0:00/status 15
/sys/bus/acpi/devices/INTC10A1:00/status 15
/sys/bus/acpi/devices/INTC10A1:01/status 15
/sys/bus/acpi/devices/INTC10A1:02/status 15
/sys/bus/acpi/devices/INTC10A1:03/status 15
/sys/bus/acpi/devices/INTC10A1:04/status 15
/sys/bus/acpi/devices/INTC10A1:05/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXPOWER:01/status 1
/sys/bus/acpi/devices/OVTI01A0:00/status 15
/sys/bus/acpi/devices/OVTI01AB:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C02:02/status 8
/sys/bus/acpi/devices/PNP0C02:04/status 3
/sys/bus/acpi/devices/PNP0C02:05/status 3
/sys/bus/acpi/devices/PNP0C09:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PRP00001:00/status 15
/sys/bus/acpi/devices/PRP00001:01/status 11
/sys/bus/acpi/devices/STM0176:00/status 15
/sys/bus/acpi/devices/USBC000:00/status 15
/sys/bus/acpi/devices/VEN_04F3:00/status 15
/sys/bus/acpi/devices/device:01/status 15
/sys/bus/acpi/devices/device:05/status 15
/sys/bus/acpi/devices/device:0f/status 15
/sys/bus/acpi/devices/device:10/status 15
/sys/bus/acpi/devices/device:76/status 15
/sys/bus/acpi/devices/device:7e/status 15
/sys/bus/acpi/devices/device:7f/status 15
/sys/bus/acpi/devices/device:80/status 15
/sys/bus/acpi/devices/device:82/status 15
/sys/bus/acpi/devices/device:83/status 15
/sys/bus/acpi/devices/device:84/status 15
/sys/bus/acpi/devices/device:b4/status 15
/sys/bus/acpi/devices/device:bb/status 15
/sys/bus/acpi/devices/device:bc/status 15
/sys/bus/acpi/devices/device:bd/status 15
/sys/bus/acpi/devices/device:c1/status 15
!!Kernel Information
!!------------------
Kernel release: #1 SMP PREEMPT_DYNAMIC Wed Apr 10 20:11:08 UTC 2024
Operating System: GNU/Linux
Architecture: x86_64
Processor: unknown
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k6.6.26-1-MANJARO
Library version: 1.2.11
Utilities version: 1.2.11
!!Loaded ALSA modules
!!-------------------
!!Sound Servers on this system
!!----------------------------
PipeWire:
Installed - Yes (/usr/bin/pipewire)
Running - Yes
Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes
Jack:
Installed - Yes (/usr/bin/jackd)
Running - No
!!Soundcards recognised by ALSA
!!-----------------------------
--- no soundcards ---
!!PCI Soundcards installed in the system
!!--------------------------------------
0000:00:1f.3 Multimedia audio controller [0401]: Intel Corporation Raptor Lake-P/U/H cAVS [8086:51ca] (rev 01)
Subsystem: Dell Raptor Lake-P/U/H cAVS [1028:0c10]
!!Loaded sound module options
!!---------------------------
!!Sysfs card info
!!---------------
!!Card: /sys/class/sound/card*
Driver:
Tree:
/sys/class/sound/card* [error opening dir]
!!ALSA Device nodes
!!-----------------
crw-rw---- 1 root audio 116, 1 Apr 19 19:12 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Apr 19 19:12 /dev/snd/timer
!!Aplay/Arecord output
!!--------------------
APLAY
aplay: device_list:279: no soundcards found...
ARECORD
arecord: device_list:279: no soundcards found...
!!Amixer output
!!-------------
!!Alsactl output
!!--------------
--startcollapse--
--endcollapse--
!!All Loaded Modules
!!------------------
8250_dw
ac97_bus
acpi_pad
acpi_tad
acpi_thermal_rel
aesni_intel
af_alg
algif_hash
algif_skcipher
atkbd
bluetooth
bnep
bpf_preload
btbcm
btintel
btmtk
btrtl
btusb
ccm
cec
cfg80211
clk_tps68470
cmac
coretemp
crc16
crc32_pclmul
crc32c_generic
crc32c_intel
crct10dif_pclmul
cryptd
crypto_simd
crypto_user
dcdbas
dell_laptop
dell_smbios
dell_wmi
dell_wmi_ddv
dell_wmi_descriptor
dell_wmi_sysman
dm_mod
drm_buddy
drm_display_helper
dw_dmac
ecdh_generic
ext4
fat
firmware_attributes_class
fuse
gf128mul
ghash_clmulni_intel
hid_multitouch
hid_sensor_als
hid_sensor_custom
hid_sensor_custom_intel_hinge
hid_sensor_hub
hid_sensor_iio_common
hid_sensor_trigger
i2c_algo_bit
i2c_hid
i2c_hid_acpi
i2c_i801
i2c_smbus
i8042
i915
iTCO_vendor_support
iTCO_wdt
idma64
industrialio
industrialio_triggered_buffer
int3400_thermal
int3403_thermal
int340x_thermal_zone
intel_cstate
intel_gtt
intel_hid
intel_ish_ipc
intel_ishtp
intel_ishtp_hid
intel_lpss
intel_lpss_pci
intel_pmc_bxt
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_skl_int3472_discrete
intel_skl_int3472_tps68470
intel_uncore
intel_uncore_frequency
intel_uncore_frequency_common
intel_vsec
ip6_tables
ip6table_filter
ip_tables
iptable_filter
iwlmvm
iwlwifi
jbd2
joydev
kfifo_buf
ledtrig_audio
libarc4
libps2
loop
mac80211
mac_hid
mbcache
mc
mei
mei_hdcp
mei_me
mei_pxp
mousedev
mtd
nfnetlink
nvme
nvme_common
nvme_core
ov01a10
pcspkr
pmt_class
pmt_telemetry
polyval_clmulni
polyval_generic
processor_thermal_device
processor_thermal_device_pci
processor_thermal_mbox
processor_thermal_rapl
processor_thermal_rfim
psmouse
qrtr
rapl
regmap_sdw
regmap_sdw_mbq
rfcomm
rfkill
roles
serio
serio_raw
sg
sha1_ssse3
sha256_ssse3
sha512_ssse3
snd
snd_compress
snd_hda_codec
snd_hda_codec_hdmi
snd_hda_core
snd_hda_ext_core
snd_hda_intel
snd_hwdep
snd_intel_dspcfg
snd_intel_sdw_acpi
snd_pcm
snd_pcm_dmaengine
snd_rawmidi
snd_seq_device
snd_soc_acpi
snd_soc_acpi_intel_match
snd_soc_core
snd_soc_dmic
snd_soc_hdac_hda
snd_soc_rt1316_sdw
snd_soc_rt715_sdca
snd_sof
snd_sof_intel_hda
snd_sof_intel_hda_common
snd_sof_intel_hda_mlink
snd_sof_pci
snd_sof_pci_intel_tgl
snd_sof_utils
snd_sof_xtensa_dsp
snd_timer
snd_ump
snd_usb_audio
snd_usbmidi_lib
soundcore
soundwire_bus
soundwire_cadence
soundwire_generic_allocation
soundwire_intel
sparse_keymap
spi_intel
spi_intel_pci
spi_nor
spi_pxa2xx_platform
squashfs
thunderbolt
tps68470_regulator
ttm
tun
typec
typec_ucsi
uas
ucsi_acpi
usb_storage
usbhid
v4l2_async
v4l2_fwnode
vfat
video
videodev
vivaldi_fmap
vmd
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables
xhci_pci
xhci_pci_renesas
xt_tcpudp
xxhash_generic
!!ALSA/HDA dmesg
!!--------------