Sound not working in Asus ROG Strix G16 (2023) G614JU

Hey guys, Have there been any updates or fixes since Sep? I have spent days scouring the internet trying every solution, but no luck. I kinda regret buying this laptop.

The fix for this issue is currently being added to the Linux kernel. Some users have experienced fixes. I am currently using 6.5.0 kernel. There in no sound, so i am using my headphones for sound … for now.

The laptop is powerful (24 cores) and it’s material is good quality. I originally bought it for my work cuz it has powerful CPU, not mainly for gaming. But i play some open source games like TDM, Veloren, 0ad and BAR. Performance is very good with these games especially TDM since it’s very light weighted.

New BIOS version 321 released 2023/11/10

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Thanks for highlighting that. I just updated the BIOS using a FAT32 USB stick, but still the sound is not working. This is a kernel issue as far as i know, so it will only be solved in one of the kernel updates.

It’s annoying tho that the firmware updates are closed source (malware) and we can’t easily know what ASUS is injecting into our devices behind the scenes.

Asus firmware updates only state: ‘Optimize system performance’ (same as other manufacturers)
and would not advise if onboard audio hardware had been patched

Any audio ‘malware’ that may be included on a proprietary OS (Dolby Atmos, AI noise-canceling* technology, Microsoft Cortana) would not work on Linux
(*cancelling - Asus website typo)

ALSA developers have signed off more patches for CS35L41 Amplifiers on Asus systems earlier today
LKML: Stefan Binding: [PATCH v1 1/2] ALSA: hda/realtek: Add quirks for ASUS 2024 Zenbooks

I suggest you find the Asus subsystem ID code for the audio device: lspci -vnnd 8086:7a50:0403
The first 4 digits of this code will be 1043 for Asus - [1043:nnnn]
The 2nd 4 digits identify the audio codec and can be used to check kernel mailing list and documentation for a patch

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lspci -vnnd 8086:7a50:0403:

0000:00:1f.3 Audio device [0403]: Intel Corporation Device [8086:7a50] (rev 11) (prog-if 80)
        DeviceName: Onboard - Sound
        Subsystem: ASUSTeK Computer Inc. Device [1043:1c9f]
        Flags: bus master, fast devsel, latency 32, IRQ 206, IOMMU group 14
        Memory at 625f230000 (64-bit, non-prefetchable) [size=16K]
        Memory at 625f000000 (64-bit, non-prefetchable) [size=1M]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

Found my number 1c9f in the link you posted.

I tried to use the “No sound in 2023” Patch from Asus-Linux and followed the provided instructions, but unfortunately, the sound still did not work, even though it was confirmed as working on their end during testing. FYI I’m using Ubuntu 22.4

Has someone tried this patch and got it to work maybe?

I found the original patch for this codec from July by searching LKML for “SND_PCI_QUIRK(0x1043, 0x1c9f”

LKML: Sasha Levin: [PATCH AUTOSEL 6.4 38/40] ALSA: hda/realtek: Add quirk for ASUS ROG G614Jx
Adds the required quirk to enable the Cirrus amp and correct pins on the ASUS ROG G614J series which uses an SPI connected Cirrus amp.

While this works if the related _DSD properties are made available, these aren’t included in the ACPI of these laptops (yet).

so this patch has probably been included in Manjaro kernels for the last few months

I suggest check properties stored in the _DSD of the ACPI. again (as suggested in the guide in post #1) to see if anything has changed

dmesg | grep _DSD

Same here, on a ROG Strix G614JZ

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welcome to Manjaro forum @Fustigate

I suggest you update BIOS to version 321 released 2023/11/10
ROG Strix G16 (2023) | ROG - Republic of Gamers

then get system information

inxi -Fazy

and ALSA information

sudo alsa-info.sh --upload

and create a new topic to post the information

As a new user you will probably need to post link to ALSA data in pre-formatted text
using </> button or Ctrl + E:

http://alsa-project.org/db/…
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Hello, new user here!
I have the exact same problem with the exact same product g614jU.

I tried the kernels suggested above(6.4.15 or 6.5.2), apparently this laptop is not on the patched laptops list.

From asus-linux patch

The currently added laptops are:
- ASUS GS650P,   i2c
- ASUS GA402X,   i2c
- ASUS GU604V,   spi
- ASUS GU603V,   spi
- ASUS GV601V,   spi
- ASUS GZ301V,   spi
- ASUS ROG ALLY, i2c
- ASUS G614J,    spi
- ASUS G634J,    spi
- ASUS G614JI,   spi
- ASUS G713P,    i2c
- ASUS H7604JV,  spi

Will g614jU be added or am i missing something out?

I am now using Kubuntu cuz i don’t like Manjaro’s package manager.
But anyways, i tried updating to kernel 6.6.4 using the .deb packages cuz some users said it fix their sound problem on other Asus models but still it didn’t fix the problem.

Maybe this will be fixed in the near future. I have been using me headphones as a speaker since i bought that laptop.

Kenel mailing list shows a number of patches for CS35l41 smart amplifiers on Asus 2023 laptops were added to the kernel yesterday

LKML: Stefan Binding: [PATCH v1 3/7] ALSA: hda/realtek: Add quirks for ASUS ROG 2023 models

SND_PCI_QUIRK(0x1043, 0x1c9f, "ASUS G614JU/JV/JI", ALC285_FIXUP_ASUS_HEADSET_MIC),

Patches will be available in kernel v6.7 soon and will probably be back-ported to LTS kernels

Full list of patches released for Asus laptops
(0x1043, 0x1433, "ASUS GX650PY/PZ/PV/PU/PYV/PZV/PIV/PVV", ALC285_FIXUP_ASUS_I2C_HEADSET_MIC),
(0x1043, 0x1463, "Asus GA402X/GA402N", ALC285_FIXUP_ASUS_I2C_HEADSET_MIC),
(0x1043, 0x1473, "ASUS GU604VI/VC/VE/VG/VJ/VQ/VU/VV/VY/VZ", ALC285_FIXUP_ASUS_HEADSET_MIC),
(0x1043, 0x1483, "ASUS GU603VQ/VU/VV/VJ/VI", ALC285_FIXUP_ASUS_HEADSET_MIC),
(0x1043, 0x1493, "ASUS GV601VV/VU/VJ/VQ/VI", ALC285_FIXUP_ASUS_HEADSET_MIC),
(0x1043, 0x14d3, "ASUS G614JY/JZ/JG", ALC245_FIXUP_CS35L41_SPI_2),
(0x1043, 0x14e3, "ASUS G513PI/PU/PV", ALC287_FIXUP_CS35L41_I2C_2),
(0x1043, 0x1503, "ASUS G733PY/PZ/PZV/PYV", ALC287_FIXUP_CS35L41_I2C_2),
(0x1043, 0x1533, "ASUS GV302XA/XJ/XQ/XU/XV/XI", ALC287_FIXUP_CS35L41_I2C_2),
(0x1043, 0x1573, "ASUS GZ301VV/VQ/VU/VJ/VA/VC/VE/VVC/VQC/VUC/VJC/VEC/VCC", ALC285_FIXUP_ASUS_HEADSET_MIC),
(0x1043, 0x1663, "ASUS GU603ZI/ZJ/ZQ/ZU/ZV", ALC285_FIXUP_ASUS_HEADSET_MIC),
(0x1043, 0x17f3, "ROG Ally NR2301L/X", ALC294_FIXUP_ASUS_ALLY),
(0x1043, 0x1c9f, "ASUS G614JU/JV/JI", ALC285_FIXUP_ASUS_HEADSET_MIC),
(0x1043, 0x1caf, "ASUS G634JY/JZ/JI/JG", ALC285_FIXUP_ASUS_SPI_REAR_SPEAKERS),
(0x1043, 0x1ccf, "ASUS G814JU/JV/JI", ALC245_FIXUP_CS35L41_SPI_2),
(0x1043, 0x1cdf, "ASUS G814JY/JZ/JG", ALC245_FIXUP_CS35L41_SPI_2),
(0x1043, 0x1cef, "ASUS G834JY/JZ/JI/JG", ALC285_FIXUP_ASUS_HEADSET_MIC),
(0x1043, 0x1d1f, "ASUS G713PI/PU/PV/PVN", ALC287_FIXUP_CS35L41_I2C_2),
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Damn my pc is in the the list G614JU

Thanks for these great news

I am using kernel 6.5.0-14-generic (64-bit), how can i know when will these patches take effect ?

Kernel 6.5 has been marked End Of Life and will not be patched

ASUS G614JU/JV/JI patch is available in kernel 6.7.0rc7, but that has only been released to Manjaro unstable branch

I suggest you install kernel 6.6 using Manjaro Settings Manager GUI or

sudo mhwd-kernel -i linux66

and wait for the patches to be back-ported

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I just installed the kernel amd64 deb packages from here, and now the sound works fine

Yws. 6.7 kernel series added a lot of fixes for similar Asus laptops.

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Patched kernel 6.7.0rc7 is available from Manjaro stable and testing branches.
6.7.0rc8 on unstable branch

Kernel 6.7.0 release: ETA 2024-01-07

Back-ported patches to LTS kernels: TBC

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