Sound not working in Asus ROG Strix G16 (2023) G614JU

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1
System info 
System:
  Kernel: 6.5.1-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
    root=UUID=d2a55327-f83c-40b1-8b9a-bc1b1919926a rw quiet
    cryptdevice=UUID=4eee9d9f-29e3-4002-95e1-a9b95a5beeff:luks-4eee9d9f-29e3-4002-95e1-a9b95a5beeff
    root=/dev/mapper/luks-4eee9d9f-29e3-4002-95e1-a9b95a5beeff splash
    resume=/dev/mapper/luks-560ef57a-391b-4666-a575-d79d2bd0f88f
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.7 tk: Qt v: 5.15.10 wm: kwin_x11 vt: 2 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: ROG Strix G614JU_G614JU v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: G614JU v: 1.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: G614JU.317 date: 07/12/2023
Battery:
  ID-1: BAT0 charge: 89.0 Wh (100.0%) condition: 89.0/90.0 Wh (98.9%)
    volts: 17.7 min: 16.0 model: AS3GYFG3KC R220358 type: Unknown
    serial: <filter> status: full
CPU:
  Info: model: 13th Gen Intel Core i9-13980HX bits: 64 type: MST AMCP
    arch: Raptor Lake gen: core 13 level: v3 note: check built: 2022+
    process: Intel 7 (10nm) family: 6 model-id: 0xB7 (183) stepping: 1
    microcode: 0x119
  Topology: cpus: 1x cores: 24 mt: 8 tpc: 2 st: 16 threads: 32 smt: enabled
    cache: L1: 2.1 MiB desc: d-16x32 KiB, 8x48 KiB; i-8x32 KiB, 16x64 KiB
    L2: 32 MiB desc: 8x2 MiB, 4x4 MiB L3: 36 MiB desc: 1x36 MiB
  Speed (MHz): avg: 2210 high: 2400 min/max: 800/5400:5600:4000 scaling:
    driver: intel_pstate governor: powersave cores: 1: 930 2: 2400 3: 2400
    4: 2400 5: 873 6: 2400 7: 2400 8: 2400 9: 2400 10: 2400 11: 2400 12: 900
    13: 840 14: 2400 15: 2400 16: 2400 17: 2400 18: 2400 19: 2400 20: 2400
    21: 2400 22: 2400 23: 2400 24: 2400 25: 2400 26: 2400 27: 2400 28: 2400
    29: 2400 30: 2400 31: 2400 32: 2400 bogomips: 154880
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
    RSB filling, PBRSB-eIBRS: SW sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Raptor Lake-S UHD Graphics vendor: ASUSTeK driver: i915
    v: kernel arch: Gen-13 process: Intel 7 (10nm) built: 2022+ ports:
    active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 0000:00:02.0
    chip-ID: 8086:a788 class-ID: 0300
  Device-2: NVIDIA AD107M [GeForce RTX 4050 Max-Q / Mobile] vendor: ASUSTeK
    driver: nvidia v: 535.104.05 alternate: nouveau,nvidia_drm non-free: 535.xx+
    status: current (as of 2023-08) arch: Lovelace code: AD1xx
    process: TSMC n4 (5nm) built: 2022-23+ bus-ID: 0000:01:00.0
    chip-ID: 10de:28e1 class-ID: 0300
  Device-3: Sonix USB2.0 HD UVC WebCam driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:4 chip-ID: 322e:2122
    class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
    loaded: modesetting,nvidia unloaded: nouveau alternate: fbdev,nv,vesa
    dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1680x1050 s-dpi: 96 s-size: 444x277mm (17.48x10.91")
    s-diag: 523mm (20.6") monitors: <missing: xrandr>
  Monitor-1: eDP-1 model: TL160ADMP03-0 built: 2022 res: 2560x1600 dpi: 188
    gamma: 1.2 size: 345x215mm (13.58x8.46") diag: 407mm (16") ratio: 16:10
    modes: 2560x1600
  API: OpenGL v: 4.6 Mesa 23.1.6-3 renderer: Mesa Intel Graphics (RPL-S)
    direct-render: Yes
Audio:
  Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel
    alternate: snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3 chip-ID: 8086:7a50
    class-ID: 0403
  Device-2: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel
    bus-ID: 0000:01:00.1 chip-ID: 10de:22be class-ID: 0403
  API: ALSA v: k6.5.1-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.79 status: off with: pipewire-media-session
    status: active tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 0000:00:14.3
    chip-ID: 8086:7a70 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK driver: r8169 v: kernel port: 4000 bus-ID: 0000:6c:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  IF: enp108s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 1-14:5 chip-ID: 8087:0033 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel
    driver: vmd v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:a77f rev:
    class-ID: 0104
Drives:
  Local Storage: total: 953.87 GiB used: 126.84 GiB (13.3%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 2400 MTFDKBA1T0QFM
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: V3MA003 temp: 41.9 C
    scheme: GPT
Partition:
  ID-1: / raw-size: 936.8 GiB size: 921.02 GiB (98.32%)
    used: 126.84 GiB (13.8%) fs: ext4 dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-4eee9d9f-29e3-4002-95e1-a9b95a5beeff
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 448 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 16.77 GiB used: 512 KiB (0.0%)
    priority: -2 dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-560ef57a-391b-4666-a575-d79d2bd0f88f
Sensors:
  System Temperatures: cpu: 38.0 C mobo: N/A
  Fan Speeds (rpm): cpu: 2500
Info:
  Processes: 491 Uptime: 4h 19m wakeups: 4 Memory: total: 16 GiB note: est.
  available: 15.24 GiB used: 7.25 GiB (47.5%) Init: systemd v: 253
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: 1282 pm: pacman pkgs: 1258 libs: 353 tools: pamac pm: flatpak
  pkgs: 24 Shell: Zsh v: 5.9 default: Bash v: 5.1.16 running-in: konsole
  inxi: 3.3.29

When installing Linux, the sound is not working on my Asus ROG Strix G16 (2023) G614JU

This is a known issue. I tried solving it using this guide, but failed, even after following all the steps, still the sound didn’t work.

I think it’s better to wait for a proper update fixing this issue rather than tampering in the kernel and system internals.

If you know any other proper way to solve this issue please share it with me.

2

Wait until the patch gets into mainline and the latest linux-firmware is pushed. The patch is authored by a cirrus representative, you just have to be patient.

1 Like
3

Please install either 6.4.15 or 6.5.2 kernels as we have backported those fixes there already. You may find those in unstable branch.

1 Like
4

When will those 6.5.2 kernels be released as stable ?

5

Our internal gaming edition already has those kernels active and they work fine with ASUS ROG ALLY already. You can simply switch branches and get the update: Switching Branches - Manjaro

1 Like
6

I have updated to the unstable branch, rebooted and still the sound is not working !

System info 
System:
  Kernel: 6.5.2-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
    root=UUID=d2a55327-f83c-40b1-8b9a-bc1b1919926a rw quiet
    cryptdevice=UUID=4eee9d9f-29e3-4002-95e1-a9b95a5beeff:luks-4eee9d9f-29e3-4002-95e1-a9b95a5beeff
    root=/dev/mapper/luks-4eee9d9f-29e3-4002-95e1-a9b95a5beeff splash
    resume=/dev/mapper/luks-560ef57a-391b-4666-a575-d79d2bd0f88f
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.7 tk: Qt v: 5.15.10 wm: kwin_x11 vt: 2 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: ROG Strix G614JU_G614JU v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: G614JU v: 1.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: G614JU.317 date: 07/12/2023
Battery:
  ID-1: BAT0 charge: 89.0 Wh (100.0%) condition: 89.0/90.0 Wh (98.9%)
    volts: 17.7 min: 16.0 model: AS3GYFG3KC R220358 type: Unknown
    serial: <filter> status: full
CPU:
  Info: model: 13th Gen Intel Core i9-13980HX bits: 64 type: MST AMCP
    arch: Raptor Lake gen: core 13 level: v3 note: check built: 2022+
    process: Intel 7 (10nm) family: 6 model-id: 0xB7 (183) stepping: 1
    microcode: 0x119
  Topology: cpus: 1x cores: 24 mt: 8 tpc: 2 st: 16 threads: 32 smt: enabled
    cache: L1: 2.1 MiB desc: d-16x32 KiB, 8x48 KiB; i-8x32 KiB, 16x64 KiB
    L2: 32 MiB desc: 8x2 MiB, 4x4 MiB L3: 36 MiB desc: 1x36 MiB
  Speed (MHz): avg: 2195 high: 2400 min/max: 800/5400:5600:4000 scaling:
    driver: intel_pstate governor: powersave cores: 1: 2400 2: 654 3: 708 4: 2400
    5: 2400 6: 2400 7: 2400 8: 2400 9: 2400 10: 895 11: 2400 12: 2400 13: 2400
    14: 2400 15: 2400 16: 2400 17: 2400 18: 2400 19: 2400 20: 2400 21: 2400
    22: 799 23: 2400 24: 2400 25: 2400 26: 2400 27: 2400 28: 2400 29: 2400
    30: 2400 31: 2400 32: 2400 bogomips: 154880
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
    RSB filling, PBRSB-eIBRS: SW sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Raptor Lake-S UHD Graphics vendor: ASUSTeK driver: i915
    v: kernel arch: Gen-13 process: Intel 7 (10nm) built: 2022+ ports:
    active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 0000:00:02.0
    chip-ID: 8086:a788 class-ID: 0300
  Device-2: NVIDIA AD107M [GeForce RTX 4050 Max-Q / Mobile] vendor: ASUSTeK
    driver: nvidia v: 535.104.05 alternate: nouveau,nvidia_drm non-free: 535.xx+
    status: current (as of 2023-08) arch: Lovelace code: AD1xx
    process: TSMC n4 (5nm) built: 2022-23+ bus-ID: 0000:01:00.0
    chip-ID: 10de:28e1 class-ID: 0300
  Device-3: Sonix USB2.0 HD UVC WebCam driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:3 chip-ID: 322e:2122
    class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
    loaded: modesetting,nvidia unloaded: nouveau alternate: fbdev,nv,vesa
    dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1680x1050 s-dpi: 96 s-size: 444x277mm (17.48x10.91")
    s-diag: 523mm (20.6") monitors: <missing: xrandr>
  Monitor-1: eDP-1 model: TL160ADMP03-0 built: 2022 res: 2560x1600 dpi: 188
    gamma: 1.2 size: 345x215mm (13.58x8.46") diag: 407mm (16") ratio: 16:10
    modes: 2560x1600
  API: OpenGL v: 4.6 Mesa 23.1.7-1 renderer: Mesa Intel Graphics (RPL-S)
    direct-render: Yes
Audio:
  Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel
    alternate: snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3 chip-ID: 8086:7a50
    class-ID: 0403
  Device-2: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel
    bus-ID: 0000:01:00.1 chip-ID: 10de:22be class-ID: 0403
  API: ALSA v: k6.5.2-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.79 status: off with: pipewire-media-session
    status: active tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 0000:00:14.3
    chip-ID: 8086:7a70 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK driver: r8169 v: kernel port: 4000 bus-ID: 0000:6c:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  IF: enp108s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 1-14:4 chip-ID: 8087:0033 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel
    driver: vmd v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:a77f rev:
    class-ID: 0104
Drives:
  Local Storage: total: 953.87 GiB used: 125.02 GiB (13.1%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 2400 MTFDKBA1T0QFM
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: V3MA003 temp: 42.9 C
    scheme: GPT
Partition:
  ID-1: / raw-size: 936.8 GiB size: 921.02 GiB (98.32%)
    used: 125.02 GiB (13.6%) fs: ext4 dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-4eee9d9f-29e3-4002-95e1-a9b95a5beeff
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 448 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 16.77 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-560ef57a-391b-4666-a575-d79d2bd0f88f
Sensors:
  System Temperatures: cpu: 39.0 C mobo: N/A
  Fan Speeds (rpm): cpu: 2500
Info:
  Processes: 518 Uptime: 3m wakeups: 2 Memory: total: 16 GiB note: est.
  available: 15.24 GiB used: 4.33 GiB (28.4%) Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: 1298 pm: pacman pkgs: 1274 libs: 355 tools: pamac pm: flatpak
  pkgs: 24 Shell: Zsh v: 5.9 default: Bash v: 5.1.16 running-in: konsole
  inxi: 3.3.29

The guide i posted above said that this problem happens with 2023 laptops, maybe you meant Asus laptops prior to 2023.

7

Did you apply any DSDT overrides? If so, you have to remove them. We have applied the following patches on 6.5 series:

    # No overrides ROG ally
    0001-Cirrus-no-dsdt.patch
    0001-ALSA-hda-cs35l41-Support-ASUS-2023-laptops-with-miss.patch
    # Fixup sleep cs35l41
    0001-ALSA-cs35l41-Use-mbox-command-to-enable-speaker-outp.patch
    0002-ALSA-cs35l41-Poll-for-Power-Up-Down-rather-than-wait.patch
    0003-ALSA-hda-cs35l41-Check-mailbox-status-of-pause-comma.patch
    0004-ALSA-hda-cs35l41-Ensure-we-correctly-re-sync-regmap-.patch
    0005-ALSA-hda-cs35l41-Ensure-we-pass-up-any-errors-during.patch
    0006-ALSA-hda-cs35l41-Move-Play-and-Pause-into-separate-f.patch
    0007-ALSA-hda-hda_component-Add-pre-and-post-playback-hoo.patch
    0008-ALSA-hda-cs35l41-Use-pre-and-post-playback-hooks.patch
    0009-ALSA-hda-cs35l41-Rework-System-Suspend-to-ensure-cor.patch
    0010-ALSA-hda-cs35l41-Add-device_link-between-HDA-and-cs3.patch
    0011-ALSA-hda-cs35l41-Ensure-amp-is-only-unmuted-during-p.patch

You can contact Luke to see if your device is not yet added to his patch. Else check with Stefan from Cirrus. He also made a patch.

1 Like
8

Did you apply any DSDT overrides?

No i didn’t change anything in the system, the Manjaro version is still fresh, i have been using Manjaro since only yesterday.

You can contact Luke

I posted a question in fluke’s discord server and waiting for response.

9

Well, I browsed thru the article. Since 6.4.15 and 6.5.2 has those needed patches applied it might work. You may still need to use a ssdt patch for your AMP or a matching firmware. Simply check if someone has the same laptop and how far he got with it. Having latest ASUS hardware may not always work with Linux when released. Also ASUS is not supportive of Linux, hence a community has to step in.

1 Like
10

Asus has released a BIOS firmware update G614JU.318 on 2023/09/05
ROG Strix G16 (2023) BIOS & Firmware
that might include the SSDT patch

1 Like
11

I downloaded and installed the firmware using the “ASUS EZ Flash Utility”. It did not fix the sound problem.

12

A firmware from ASUS might not fix it. As ASUS is not planning to add the missing DST info at all. That is why Cirrus and the Linux community had to step in. A SSDT patch or DSDT patch only exists on Linux side. Both are used to fix issues ACPI tables don’t provide.

https://wiki.archlinux.org/title/DSDT

1 Like
13

is the problem something in the kernel or configuration files, meaning, do i have to wait for a kernel update or the problem will not be fixed unless i explicitly change something in the configurations of the system ?