Data in ìnxi
shows the audio device is using legacy driver snd_hda_intel
instead of the latest Intel Sound Open Firmware driver snd_sof_pci_intel_cnl
I suggest you update kernel to v5.14 that should have better support for SOF drivers
Also, there are 2 incompatible sound servers running
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.35 running: yes
Pipewire cannot support audio unless PulseAudio is removed and replaced but it might impede PulseAudio functions
Use this command to stop, disable and mask Pipewire services
systemctl --user disable --now pipewire.{socket,service} && systemctl --user mask pipewire.socket
systemctl --user disable --now pipewire-media-session.service
Or install the metapackage manjaro-pipewire
to remove and replace PulseAudio