When I switch my volume lower than 55% it becomes completely muted. I have found related topic but it was closed without any real result
Hi, a bit of system info might be helpful here. At the minimum, inxi -zv8 (paste results, including the command, highlight and click the </> button at the top of the reply window).
Also, please see the “Featured Topic” link accessible by clicking my avatar image. Cheers!
The inxi info will show us what audio you are using, e.g. Pipewire or Pulseaudio, for example, as well as at least some other potentially important information.
Hi there, i have exactly the same problem here, and i didn’t found solution on a topic.
here the result of inxi -zv8 :
System:
Kernel: 6.9.12-3-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.9-x86_64
root=UUID=fa79dfd9-199f-4910-b7d9-11aa604fb3cb rw quiet splash
udev.log_priority=3
Desktop: KDE Plasma v: 6.0.5 tk: Qt v: N/A info: frameworks v: 6.5.0
wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
Type: Desktop System: Gigabyte product: B550 GAMING X V2 v: -CF
serial: <superuser required>
Mobo: Gigabyte model: B550 GAMING X V2 v: x.x serial: <superuser required>
uuid: <superuser required> UEFI: American Megatrends LLC. v: FB
date: 11/14/2022
Battery:
Message: No system battery data found. Is one present?
Memory:
System RAM: total: 32 GiB available: 31.27 GiB used: 7.3 GiB (23.3%)
Message: For most reliable report, use superuser + dmidecode.
Array-1: capacity: 128 GiB slots: 4 modules: 2 EC: None
max-module-size: 32 GiB note: est.
Device-1: Channel-A DIMM 0 type: no module installed
Device-2: Channel-A DIMM 1 type: DDR4 detail: synchronous unbuffered
(unregistered) size: 16 GiB speed: 3200 MT/s volts: note: check curr: 1
min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: Corsair
part-no: CM4X16GC3200C16K2E serial: N/A
Device-3: Channel-B DIMM 0 type: no module installed
Device-4: Channel-B DIMM 1 type: DDR4 detail: synchronous unbuffered
(unregistered) size: 16 GiB speed: 3200 MT/s volts: note: check curr: 1
min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: Corsair
part-no: CM4X16GC3200C16K2E serial: N/A
PCI Slots:
Permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: AMD Ryzen 7 5700X bits: 64 type: MT MCP arch: Zen 3+ gen: 3
level: v3 note: check built: 2022 process: TSMC n6 (7nm) family: 0x19 (25)
model-id: 0x21 (33) stepping: 2 microcode: 0xA20120A
Topology: cpus: 1x dies: 1 clusters: 1 cores: 8 threads: 16 tpc: 2
smt: enabled cache: L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB
desc: 8x512 KiB L3: 32 MiB desc: 1x32 MiB
Speed (MHz): avg: 3709 min/max: 2200/4662 boost: enabled scaling:
driver: acpi-cpufreq governor: schedutil cores: 1: 3709 2: 3709 3: 3709
4: 3709 5: 3709 6: 3709 7: 3709 8: 3709 9: 3709 10: 3709 11: 3709 12: 3709
13: 3709 14: 3709 15: 3709 16: 3709 bogomips: 108637
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de debug_swap decodeassists erms
extapic extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt
ht hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni
popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep
sha_ni skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3
stibp succor svm_lock syscall tce topoext tsc tsc_scale umip user_shstk
v_spec_ctrl v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq
wbnoinvd wdt x2apic xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
xtopology
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: reg_file_data_sampling status: Not affected
Type: retbleed status: Not affected
Type: spec_rstack_overflow status: Vulnerable: Safe RET, no microcode
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW;
STIBP: always-on; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not
affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Advanced Micro Devices [AMD/ATI] Navi 21 [Radeon RX 6800/6800 XT
/ 6900 XT] vendor: Tul / PowerColor driver: amdgpu v: kernel arch: RDNA-2
code: Navi-2x process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 4
speed: 16 GT/s lanes: 16 ports: active: DP-1,DP-3
empty: DP-2,HDMI-A-1,Writeback-1 bus-ID: 08:00.0 chip-ID: 1002:73bf
class-ID: 0300
Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.2
compositor: kwin_x11 driver: X: loaded: amdgpu unloaded: modesetting,radeon
alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 4520x1920 s-dpi: 96 s-size: 1195x508mm (47.05x20.00")
s-diag: 1298mm (51.12")
Monitor-1: DP-1 mapped: DisplayPort-0 pos: primary,bottom-r
model: Samsung LC34G55T serial: <filter> built: 2022 res: 3440x1440 hz: 165
dpi: 109 gamma: 1.2 chroma: red: x: 0.651 y: 0.337 green: x: 0.310
y: 0.624 blue: x: 0.153 y: 0.067 white: x: 0.306 y: 0.329
size: 798x334mm (31.42x13.15") diag: 869mm (34.2") modes: 3440x1440,
2560x1440, 1920x1200, 1920x1080, 1600x1200, 1680x1050, 1600x900,
1280x1024, 1440x900, 1280x800, 1152x864, 1280x720, 1024x768, 832x624,
800x600, 720x576, 720x480, 640x480, 720x400
EDID-Warnings: 1: parse_edid: unknown tag 112
Monitor-2: DP-3 mapped: DisplayPort-2 pos: top-left model: MSI MP243X
serial: <filter> built: 2024 res: 1080x1920 dpi: 95 gamma: 1.2 chroma: red:
x: 0.655 y: 0.329 green: x: 0.302 y: 0.600 blue: x: 0.149 y: 0.051 white:
x: 0.314 y: 0.329 size: 290x530mm (11.42x20.87") diag: 604mm (23.8")
ratio: 16:9 modes: 1920x1080, 1680x1050, 1280x1024, 1440x900, 1280x800,
1280x720, 1024x768, 800x600, 720x576, 720x480, 640x480, 720x400
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi x11:
drv: radeonsi inactive: wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.1.6-arch1.1
glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 6800 (radeonsi navi21
LLVM 18.1.8 DRM 3.57 6.9.12-3-MANJARO) device-ID: 1002:73bf
memory: 15.62 GiB unified: no
API: Vulkan v: 1.3.279 layers: 9 device: 0 type: discrete-gpu name: AMD
Radeon RX 6800 (RADV NAVI21) driver: mesa radv v: 24.1.6-arch1.1
device-ID: 1002:73bf surfaces: xcb,xlib
Audio:
Device-1: Advanced Micro Devices [AMD/ATI] Navi 21/23 HDMI/DP Audio
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 08:00.1 chip-ID: 1002:ab28 class-ID: 0403
Device-2: Advanced Micro Devices [AMD] Starship/Matisse HD Audio
vendor: Gigabyte driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s
lanes: 16 bus-ID: 0a:00.4 chip-ID: 1022:1487 class-ID: 0403
Device-3: ROCCAT Elo 7.1 Air driver: hid-generic,snd-usb-audio,usbhid
type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-2:3
chip-ID: 1e7d:3a37 class-ID: 0300 serial: <filter>
Device-4: Divoom Ditoo usb audio driver: hid-generic,snd-usb-audio,usbhid
type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-3:13
chip-ID: 8888:1719 class-ID: 0300 serial: <filter>
Device-5: KTMicro JX USB Mic driver: hid-generic,snd-usb-audio,usbhid
type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-4.1:6
chip-ID: 31b2:0011 class-ID: 0300 serial: <filter>
API: ALSA v: k6.9.12-3-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.2.3 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: Gigabyte driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: f000 bus-ID: 05:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
Info: services: NetworkManager,systemd-timesyncd
WAN IP: <filter>
Bluetooth:
Message: No bluetooth data found.
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 3.64 TiB used: 469.84 GiB (12.6%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
model: WD Blue SN570 1TB size: 931.51 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 234110WD temp: 43.9 C scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:4 vendor: Crucial model: CT2000P3SSD8
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: P9CR30A temp: 39.9 C
scheme: GPT
ID-3: /dev/sda maj-min: 8:0 vendor: Western Digital
model: WD10EZEX-08WN4A0 size: 931.51 GiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 7200 serial: <filter>
fw-rev: 1A02 scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 1.82 TiB size: 1.79 TiB (98.37%) used: 33 GiB (1.8%)
fs: ext4 dev: /dev/nvme1n1p2 maj-min: 259:6 label: N/A
uuid: fa79dfd9-199f-4910-b7d9-11aa604fb3cb
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 33.2 MiB (11.1%) fs: vfat dev: /dev/nvme1n1p1 maj-min: 259:5
label: N/A uuid: EF68-1D75
ID-3: /mnt/Media raw-size: 931.51 GiB size: 931.51 GiB (100.00%)
used: 15.39 GiB (1.7%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
label: HDD Stockage Media uuid: a05db671-159d-4d25-a9e8-9d14113631f1
ID-4: /mnt/SSD-nvme raw-size: 638.53 GiB size: 627.43 GiB (98.26%)
used: 421.42 GiB (67.2%) fs: ext4 dev: /dev/nvme0n1p3 maj-min: 259:3
label: SSD nvme 1 uuid: 1cc4a691-b4fd-4042-af20-fa5e4e6f217d
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 16 MiB fs: <superuser required>
label: N/A uuid: N/A
ID-2: /dev/nvme0n1p2 maj-min: 259:2 size: 292.97 GiB fs: ntfs label: N/A
uuid: 5658FC9758FC76D9
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 10 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 1-3:2 info: Integrated Express RGB LED Controller type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 100mA chip-ID: 048d:5702 class-ID: 0300
Device-2: 1-8:3 info: Corsair Lighting Node CORE type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 50mA chip-ID: 1b1c:0c1a class-ID: 0300
serial: <filter>
Hub-2: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 3-1:11 info: ShenZhen ShanWan Frostbite controller type: HID
driver: betop,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 500mA chip-ID: 20bc:5500 class-ID: 0300
Device-2: 3-2:3 info: ROCCAT Elo 7.1 Air type: HID,audio
driver: hid-generic,snd-usb-audio,usbhid interfaces: 5 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 1e7d:3a37 class-ID: 0300 serial: <filter>
Device-3: 3-3:13 info: Divoom Ditoo usb audio type: audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 5 rev: 1.1
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 8888:1719 class-ID: 0300 serial: <filter>
Hub-4: 3-4:5 info: VIA Labs USB2.0 Hub ports: 5 rev: 2.1
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 2109:2817
class-ID: 0900
Device-1: 3-4.1:6 info: KTMicro JX USB Mic type: audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 31b2:0011 class-ID: 0300 serial: <filter>
Device-2: 3-4.3:7 info: ROCCAT Vulcan AIMO type: keyboard,HID
driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 500mA chip-ID: 1e7d:3098 class-ID: 0300
Device-3: 3-4.4:8 info: ROCCAT Kone Aimo 16K type: mouse,keyboard
driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 500mA chip-ID: 1e7d:2e2c class-ID: 0300
Device-4: 3-4.5:9 info: VIA Labs USB Billboard Device type: billboard
driver: N/A interfaces: 1 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
mode: 2.0 power: 100mA chip-ID: 2109:8817 class-ID: 1100 serial: <filter>
Hub-5: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-6: 4-4:2 info: VIA Labs USB3.0 Hub ports: 4 rev: 3.2
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 2109:0817
class-ID: 0900
Sensors:
System Temperatures: cpu: 56.4 C mobo: 32.0 C gpu: amdgpu temp: 54.0 C
mem: 54.0 C
Fan Speeds (rpm): N/A gpu: amdgpu fan: 0
Repos:
Packages: 1445 pm: pacman pkgs: 1433 libs: 452 tools: pamac,yay pm: flatpak
pkgs: 12
Active pacman repo servers in: /etc/pacman.d/mirrorlist
1: http://ftp.belnet.be/mirrors/manjaro/repos/stable/$repo/$arch
2: https://mirror.leitecastro.com/manjaro/stable/$repo/$arch
3: https://ct.mirror.garr.it/mirrors/manjaro/stable/$repo/$arch
4: https://mirrors.sonic.net/manjaro/stable/$repo/$arch
5: https://manjaro.mirror.liquidtelecom.com/stable/$repo/$arch
6: https://mirror.funami.tech/manjaro/stable/$repo/$arch
7: https://mirror.ufro.cl/manjaro/stable/$repo/$arch
8: http://ftp.dei.uc.pt/pub/linux/manjaro/stable/$repo/$arch
Processes:
CPU top: 5 of 379
1: cpu: 42.6% command: @lymouthd pid: 323 mem: 58.4 MiB (0.1%)
2: cpu: 9.4% command: firefox pid: 13577 mem: 759.3 MiB (2.3%)
3: cpu: 5.1% command: thunderbird pid: 13330 mem: 612.7 MiB (1.9%)
4: cpu: 3.2% command: Xorg pid: 12569 mem: 206.8 MiB (0.6%)
5: cpu: 3.0% command: spotify pid: 21588 mem: 388.2 MiB (1.2%)
Memory top: 5 of 379
1: mem: 1368.6 MiB (4.2%) command: pamac-manager pid: 26898 cpu: 0.2%
2: mem: 955.2 MiB (2.9%) command: plasmashell pid: 12810 cpu: 1.8%
3: mem: 759.3 MiB (2.3%) command: firefox pid: 13577 cpu: 9.4%
4: mem: 612.7 MiB (1.9%) command: thunderbird pid: 13330 cpu: 5.1%
5: mem: 433.1 MiB (1.3%) command: firefox pid: 13765 cpu: 1.0%
Info:
Processes: 379 Power: uptime: 3h 32m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 12.49 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
tool: systemctl
Compilers: gcc: 14.2.1 Shell: Zsh v: 5.9 default: Bash v: 5.2.32
running-in: konsole inxi: 3.3.36
Im not a sound expert around Linux, i write only because no one else response to this topic:
This might be fix able with the right adjustments inside the Alsamixer.
Probably the Volume slider attached to another Value, that might need to be set higher inside alsamixer, you may need more headroom for the Mainvolume slider in KDE.
Just open Terminal and write Alsamixer and choose your Soundcard (with F6) where you have the problem with. Increase the lower Output volumes around 80%.
6.9 is also EOL, switch to a newer Version or try the latest LTS 6.6 Kernel.
Thanks you for your answer. as you say, I change my kernel to a LTS one. Also see some screenshot when i lower output. still the same problem
You may want to try to install QT version of PulseAudio Volume Control pavucontrol-qt
I just searched our Forum, but i can’t find no related Topic with your issue 
Since it looks like, that this is a plasma bug, maybe the KDE Forum could provide better information.
Maybe you also want to give Wayland a try, since you have a AMD System.
You can switch between Wayland and X11 at the login menue (SDDM) at the bottom left.
1 Like
The OP hasn’t posted since 21 September, but I’d suggest trying Pipewire and see if that behaves any differently, assuming the OP isn’t already using it (no system info provided as per request)?
Edit: I see the second poster is using Pipewire.
I was about to say the same thing - he posted, but never returned or responded.
… save your breath, y’all 
1 Like
OP alleges finding a related topic but no link
Topic was hijacked 4 hours after posting
I see the second poster is using Pipewire.
Second poster should open a new topic to troubleshoot PipeWire and ALSA