Hi. There is a Sharp-MX-2610N printer on our office floor. It is automatically detected and installed in manjaro. I can send test-pages, and the get marked as “completed” in the job cue:
But it does not print. However, my neighbors (windows-users) have no problems printing.
I tried various things: I downloaded and installed drivers sharp driver, and I had manjaro dowload drivers automatically. Nothing seems to help.
Could you please help me to troubleshoot this?
System:
Kernel: 6.0.2-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-6.0-x86_64
root=UUID=7c6ac262-7b71-4cba-b35c-72277acbafa9 rw quiet apparmor=1
security=apparmor udev.log_priority=3 nmi_watchdog=0
Desktop: Xfce v: 4.16.1 tk: Gtk v: 3.24.34 info: docker, xfce4-panel
wm: xfwm v: 4.16.1 vt: 2 dm: 1: GDM v: 42.0 2: LightDM v: 1.32.0
note: stopped Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop System: Micro-Star product: MS-7B89 v: 1.0
serial:
Mobo: Micro-Star model: B450M MORTAR MAX (MS-7B89) v: 1.0
serial: UEFI: American Megatrends v: 2.70
date: 04/21/2020
Battery:
Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard ERGO K860
serial: charge: 100% (should be ignored) rechargeable: yes
status: discharging
Memory:
RAM: total: 31.3 GiB used: 17.07 GiB (54.6%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: AMD Ryzen 9 3900X bits: 64 type: MT MCP arch: Zen 2 gen: 3
level: v3 note: check built: 2020-22 process: TSMC n7 (7nm) family: 0x17 (23)
model-id: 0x71 (113) stepping: 0 microcode: 0x8701021
Topology: cpus: 1x cores: 12 tpc: 2 threads: 24 smt: enabled cache:
L1: 768 KiB desc: d-12x32 KiB; i-12x32 KiB L2: 6 MiB desc: 12x512 KiB
L3: 64 MiB desc: 4x16 MiB
Speed (MHz): avg: 2414 high: 4209 min/max: 2200/4672 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 3462 2: 2255
3: 2200 4: 2200 5: 2200 6: 2200 7: 2200 8: 2201 9: 2200 10: 4205 11: 2200
12: 2200 13: 2200 14: 2088 15: 2200 16: 2204 17: 2200 18: 2200 19: 2200
20: 2200 21: 2200 22: 4209 23: 2200 24: 2126 bogomips: 182488
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibs
irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
rdtscp rep_good sep sev sev_es sha_ni skinit smap smca smep ssbd sse sse2
sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext
tsc tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
protection
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP:
always-on, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: NVIDIA GA104 [GeForce RTX 3070] vendor: ASUSTeK driver: nvidia
v: 520.56.06 alternate: nouveau,nvidia_drm non-free: 520.xx+
status: current (as of 2022-10) arch: Ampere code: GAxxx
process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 3 speed: 8 GT/s lanes: 16
link-max: gen: 4 speed: 16 GT/s bus-ID: 26:00.0 chip-ID: 10de:2484
class-ID: 0300
Device-2: Logitech HD Pro Webcam C920 type: USB
driver: snd-usb-audio,uvcvideo bus-ID: 3-2.2.1:11 chip-ID: 046d:082d
class-ID: 0102 serial:
Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.3
compositor: xfwm v: 4.16.1 driver: N/A display-ID: :1.0 screens: 1
Screen-1: 0 s-res: 13822x2592 s-dpi: 96 s-size: 3657x686mm (143.98x27.01")
s-diag: 3721mm (146.49")
Monitor-1: DP-0 pos: primary,center res: 4608x2592 hz: 60 dpi: 196
size: 597x336mm (23.5x13.23") diag: 685mm (26.97") modes: N/A
Monitor-2: DP-2 pos: right res: 4608x2592 hz: 60 dpi: 196
size: 597x336mm (23.5x13.23") diag: 685mm (26.97") modes: N/A
Monitor-3: DP-4 pos: left res: 4608x2592 hz: 60 dpi: 196
size: 597x336mm (23.5x13.23") diag: 685mm (26.97") modes: N/A
API: OpenGL v: 4.6.0 NVIDIA 520.56.06 renderer: NVIDIA GeForce RTX
3070/PCIe/SSE2 direct render: Yes
Audio:
Device-1: NVIDIA GA104 High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel bus-ID: 3-2.2.1:11 v: kernel pcie: chip-ID: 046d:082d
class-ID: 0102 gen: 3 serial: speed: 8 GT/s lanes: 16 link-max:
gen: 4 speed: 16 GT/s bus-ID: 26:00.1 chip-ID: 10de:228b class-ID: 0403
Device-2: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 28:00.4 chip-ID: 1022:1487 class-ID: 0403
Device-3: Logitech HD Pro Webcam C920 type: USB
driver: snd-usb-audio,uvcvideo
Device-4: GN Netcom Jabra SPEAK 410 type: USB
driver: jabra,snd-usb-audio,usbhid bus-ID: 3-2.2.4:10 chip-ID: 0b0e:0410
class-ID: 0300 serial:
Sound API: ALSA v: k6.0.2-2-MANJARO running: yes
Sound Server-1: JACK v: 1.9.21 running: no
Sound Server-2: PulseAudio v: 16.1 running: yes
Sound Server-3: PipeWire v: 0.3.58 running: yes
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: f000 bus-ID: 22:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp34s0 state: up speed: 1000 Mbps duplex: full mac:
IP v4: type: dynamic noprefixroute scope: global
broadcast:
IF-ID-1: br-a88cee8f84e5 state: down mac:
IP v4: scope: global broadcast:
IF-ID-2: br-a96c1ef81739 state: up speed: 10000 Mbps duplex: unknown
mac:
IP v4: scope: global broadcast:
IP v6: scope: link
IF-ID-3: br-d5799e778888 state: down mac:
IP v4: scope: global broadcast:
IF-ID-4: docker0 state: down mac:
Message: Output throttled. IPs: 1; Limit: 10; Override: --limit [1-x;-1
all]
IF-ID-5: veth0ebdb88 state: up speed: 10000 Mbps duplex: full mac:
WAN IP:
Bluetooth:
Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB
driver: btusb v: 0.8 bus-ID: 3-2.2.2:9 chip-ID: 0a12:0001 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 1.75 TiB used: 1.09 TiB (62.0%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Corsair model: Force MP510
size: 1.75 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 type: SSD serial: rev: ECFM22.5 temp: 38.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Verbatim model: STORE N GO
size: 7.21 GiB block-size: physical: 512 B logical: 512 B type: N/A
serial: rev: PMAP scheme: MBR
ID-3: /dev/sdb maj-min: 8:16 type: USB model: USB DISK 3.0 size: 244 MiB
block-size: physical: 512 B logical: 512 B type: N/A serial:
rev: PMAP scheme: MBR
Optical-1: /dev/sr0 vendor: hp model: DVD-RAM GH82N rev: W204
dev-links: cdrom
Features: speed: 48 multisession: yes audio: yes dvd: yes
rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
ID-1: / raw-size: 1.33 TiB size: 1.31 TiB (98.35%) used: 1.09 TiB (83.2%)
fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5 label: N/A
uuid: 7c6ac262-7b71-4cba-b35c-72277acbafa9
ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
used: 29.6 MiB (30.9%) fs: vfat dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
uuid: 9EFE-2CB7
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: file size: 38 GiB used: 1.38 GiB (3.6%) priority: -2
file: /swapfile
ID-2: swap-2 type: file size: 256 MiB used: 251.9 MiB (98.4%) priority: 50
file: /var/lib/systemd-swap/swapfc/1
Unmounted:
ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 529 MiB fs: ntfs label: Recovery
uuid: A644FDD844FDAB67
ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 16 MiB fs:
label: N/A uuid: N/A
ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 428.38 GiB fs: ntfs label: N/A
uuid: 24D4FF51D4FF23A8
ID-4: /dev/sda1 maj-min: 8:1 size: 7.21 GiB fs: vfat label: print
uuid: C912-D500
ID-5: /dev/sdb1 maj-min: 8:17 size: 112 MiB fs: vfat label: readynasos
uuid: F5A5-5C1D
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 10 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-4:2 info: eWBM Security Key(Goldengate G310) type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s power: 100mA
chip-ID: 311f:4a1a class-ID: 0300 serial:
Device-2: 1-8:3 info: Kingston DataTraveler R3.0 type: Mass Storage
driver: usb-storage interfaces: 1 rev: 2.1 speed: 480 Mb/s power: 300mA
chip-ID: 13fe:5200 class-ID: 0806 serial:
Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Device-1: 2-3:2 info: Verbatim Flash Drive (StorenGo) type: Mass Storage
driver: usb-storage interfaces: 1 rev: 3.0 speed: 5 Gb/s power: 504mA
chip-ID: 18a5:0243 class-ID: 0806 serial:
Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-4: 3-2:2 info: Genesys Logic USB 2.0 Hub / D-Link DUB-H4 ports: 4
rev: 2.0 speed: 480 Mb/s power: 100mA chip-ID: 05e3:0606 class-ID: 0900
Hub-5: 3-2.1:3 info: VIA Labs Hub ports: 4 rev: 2.1 speed: 480 Mb/s
chip-ID: 2109:2811 class-ID: 0900
Device-1: 3-2.1.1:5 info: Logitech Unifying Receiver
type: Keyboard,Mouse,HID driver: logitech-djreceiver,usbhid interfaces: 3
rev: 2.0 speed: 12 Mb/s power: 98mA chip-ID: 046d:c52b class-ID: 0300
Device-2: 3-2.1.2:7 info: Xenta 2.4G Mouse type: Keyboard,Mouse
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s
power: 100mA chip-ID: 1d57:0001 class-ID: 0301
Device-3: 3-2.1.4:8 info: Razer USA DeathAdder Elite type: Mouse,Keyboard
driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 500mA
chip-ID: 1532:005c class-ID: 0300
Hub-6: 3-2.2:4 info: VIA Labs Hub ports: 4 rev: 2.1 speed: 480 Mb/s
chip-ID: 2109:2811 class-ID: 0900
Device-1: 3-2.2.1:11 info: Logitech HD Pro Webcam C920 type: Video,Audio
driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s
power: 500mA chip-ID: 046d:082d class-ID: 0102 serial:
Device-2: 3-2.2.2:9 info: Cambridge Silicon Radio Bluetooth Dongle (HCI
mode) type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
power: 100mA chip-ID: 0a12:0001 class-ID: e001
Device-3: 3-2.2.4:10 info: GN Netcom Jabra SPEAK 410 type: Audio,HID
driver: jabra,snd-usb-audio,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s
power: 500mA chip-ID: 0b0e:0410 class-ID: 0300 serial:
Hub-7: 4-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 65.6 C mobo: N/A gpu: nvidia temp: 41 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 53%
Info:
Processes: 532 Uptime: 6h 6m wakeups: 32 Init: systemd v: 251
default: graphical tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6
Packages: 1517 pm: pacman pkgs: 1465 libs: 381 tools: pamac,yay pm: flatpak
pkgs: 20 pm: snap pkgs: 32 Shell: Bash v: 5.1.16 running-in: xfce4-terminal
inxi: 3.3.23