Hello, I attempted to install manjaro today on my windows desktop, and I am encountering a persistent problem where after booting manjaro KDE plasma from a flash drive, after about 5 seconds (the amount of time seems to vary from reboot to reboot) of being in the desktop environment, my screen goes black. I get to see the manjaro installation window and I can even interact with it in those few seconds, but invariably the screen goes black. Also, my keyboard has rgb and the rgb turns off as soon as the screen goes black as well.
While I could not find any posts describing a problem exactly the same as mine, I have tried multiple different solutions to solve my problem:
Disabling secure boot, fast boot, CSM, etc. in BIOS.
Booting with or without proprietary drivers.
Editing grub before booting to include about a half a dozen different options.
Attempting to use manjaro XFCE or even a different distro, Pop!_os, instead of manjaro KDE.
Using ctrl-alt-f2 before my screen turns black, and running pacman -Sy; pacman-mirrors -f3; pacman -Syyu, then either rebooting or running startx (I’ve tried both).
None of these attempts managed to get a desktop environment to start without causing my screen to go black a few seconds after.
My basic system specs are:
CPU: AMD Ryzen 5 2600
GPU: AMD Radeon R9 390
MB: TUF Gaming X570-PLUS (wifi)
Thank you for trying to fix that odd behavior you met. Seems to be you know Manjaro before or heard recommendations about it.
Let’s verify that the image is good.
In the place of where you download the ISO image file from, the hash sum file or SHA string value should be present. Did you tried to verify that hash file/value? That will be a guarantee that that file came to you storage undamaged.
How are you “burned” ISO into your portable storage? Just in case.
Please post full filename of the ISO image you used.
Get our latest daily developer images now from Github: Plasma , Gnome , XFCE .
If developer version will be good and if you are new to Manjaro, then after installation do not install any update (your current branch of updates will be unstable), but first switch to the stable branch of updates by:
which brings you available updates and warns you that some of your packages has a bit ahead version of packages. By the time goes by stable branch will got updates and that warnings count will be less and finally will absent (perhaps about 2-3 weeks).
Please note: I mean warnings only about package versions are ahead. it could be ignored. But pay attention to other warnings (in case you will have them).
PS List of avail. countries will be available by:
pacman-mirrors -l
Just choose 2-3 countries close to you in try to get maximum speed of updates downloading.
Hope some of them helps and finally you will be able install Manjaro OS.
Perhaps some drivers involved into the issue. And remember the kernel version generation which will work for you (5.4 / 5.10 / 5.15 / etc. if any).
I saw no issues in that. Looks good.
So you already tried the 5.15 gen of the stable branch.
Please try 5.10 and 5.4 of stable
and if none of them, then development version of 5.15 kernel gen.
If nothing works I currently do not know what to try else and what possible cause could be.
Hm, but I got the idea: network connection loads when on desktop appears. What if during the time of installation to turn off Ethernet and WiFi adapters in BIOS/UEFI so thay are will be unavailable for LiveCD environment? May be if to turn them on again but on installed system will not trigger that odd behavior…
The idea origin:
5 sec delay
and
I remember that for the https://lineageos.org/ (OS for smartphones) the main problem was to find appropriate driver for cellular network device, so what if your case of network devices is the same case - network driver issue…
alright I did manage to try all of the versions you recommended, and all of them have the same issue. In the development version when I first tried it I actually got several minutes before the screen went black; it died a bit after I loaded the manjaro forums in firefox. After rebooting its back to the screen going black after only a few seconds. Disabling wifi and unplugging ethernet had no effect.
@philm , @Aragorn , community,
could it be something suggested here?
I ran out of ideas: something which is present in all ISOs (5.15, 5.10, 5.4, a bit different in 5.15 dev version) “can’t communicate” with… (the hardware?)
How to diagnose the issue if monitor switching off and keyboard lost power (turning off its LED Lights).
@Mami , are you having a reliable power adapter / power supply unit for the PC?
May be power consumption issue while PC peaks in energy consuming into higher values, when desktop loads / desktop effects showing and firefox openning and current power source of PC can’t handle it?
Your CPU: AMD Ryzen 5 2600 looks like desktop CPU.
Try to review connected power lines you made inside of PC case, could your try to switch one 12V line into another from the same PSU (if it has several), one 5V line into another 5V line. May be you have another power cables to try to substitute running ones (possibility of power cables was damaged / has factory defect and can’t handle high / peak current values).
Try temporarily to turn off the the CPU clock boosting feature (to leave 3.4 GHz as max value) cause the more clock you have the more power draw the CPU have (and for Intel CPU for frequencies 2.0+ GHz values leads to less (CPU performance / Watts consumed) ratio, but it is an energy consumption optimization for the price of performance, let’s leave it for future need if it will need to you).
Just try to turn off the “factory CPU overclocking” - to leave 3.4 GHz is max CPU clock value. There should be a simplest switch (on / off) for that.
Default TDP: 65W
Also in the same time to lower that Thermal Design Power.
As example: for the Intel mobile CPU i5-8250U there 3 values of TDP:
-) nominal: up to 15 Watts
-) up: up to 25 W
-) down: up to 10 W
It took a bit of digging but I believe I disabled the overclocking features you are speaking of in my BIOS. This unfortunately did not fix the problem.
I highly doubt this could be an issue with the physical power cables, as I have been using them with no issues for years on windows with the same hardware. I am not inclined to attempt to replace them unless I am reasonably sure it will fix the problem. My power supply for this PC is intentionally overspec’ed for my build so I doubt it would have trouble delivering enough power to the system either.
I remember now having a vaguely similar problem in windows specifically with games that push my gpu too hard. If I leave certain games on high graphics my gpu will burn itself out instead of thermal throttling, and as a result cause my screen to go black. I did some basic testing for this, physically monitoring the temp of my gpu, and it does not seem to even noticeably heat up when loading the linux desktop environment. So I am not fully convinced this is a related problem, but it is the only instance I can think of where I had a similar issue to this on windows.
If it is really an amdgpu issue, then it is worth a try to use the LTS Version since the driver is baked into the kernel. Which ISO version did you try?
C-States are powersaving states for CPUs.